It is hard to rate this hotel since I have had 2 pleasant stays and 1 horrible stay. This hotel usually has some of the best prices in Richmond for a reliable clean hotel (usually $75-ish), and the DoubleTree brand is awesome (always clean rooms and awesome cookies). My most recent stay was in December 2011 and it was GREAT.... More

I've stayed at this hotel, more times then any other Hilton Property...I frequently travel and since this hotel is the ONLY hotel on the Airport Property and one of the few with 24 hours shuttle service, this is one of the main reasons for staying here.. As well, this Doubletree property is the ONLY hotel that starts breakfast at 5am...so... More

This is the 4th year we have stayed at this hotel. We only stay 1 night and than use sleep and fly, but the people could not be more accomodating or friendly. Always greet us with smile and welcome back. Even helped us jump start our car when we returned. Food at restataurant is always good and around December timeframe... More

Delta put me up at this hotel when my flight was cancelled and they were unable to get me set up on another flight that day. Arriving, I had high hopes for a nice room. The hotel seems quite nice as you enter and the staff was sympathetic about my flight situation and very nice in general. Check in was... More

I stayed two nights at this property. This is my second stay here, but first review. Like other reviewers have noted, nothing to write home about. This Doubletree provides basic comfortable hotel accommodations and friendly and helpful staff. Bruce at check-in is always pleasant and welcomes you back. My fifth floor king suite was comfortable. There was a refrigerator in... More

I picked this hotel for its location (just opposite the Richmond airport), so it definitely wins points for being convenient. The staff displayed typical southern hospitality - perhaps too intrusive and sugar-coated by non-U.S. standards, but certainly preferable to apathy. Being handed a warm cookie at 9pm was about the last thing I wanted after a long day of travel,... More

The staff here is quite good and accomodating. The place is a bit poorly decorated, needs a little sprucing up decorating wise. who ever painted this place was a lousy painter. but the rooms are quite comfortable and everything is clean. there is a general lack of attention to detail. Ice machine on my floor broke and was never fixed... More

In most cases you get what you pay for, but here you get way more than that. Property is in great shape from a maintenance standpoint, friendly staff, large rooms and very comfy beds-right on the airport's doorsteps. We only stayed one night, but thoroughly enjoyed it. Everyone has a different experience, but we couldn't find a downside here. Highly... More

We called looking for space just as Hurricane Irene began her assault on VA. The only room available was the "Presidential Suite". Staff was friendly upon arrival. However, when we arrived at our "Presidential Suite" what greeted us was hardly "Presidential". First, there bare bulbs in the fixtures in the ceiling, no cover, just bare bulbs. Not one picture on... More