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All 15 Sandston hotels

DoubleTree by Hilton Hotel - Richmond Airport

3.0 of 5 Hotel   |   5501 Eubank Road, Sandston, VA 23150
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55%
Ranked #8 of 15 hotels in Sandston
A recent review
5 of 5 stars reviewed 5 days ago
gregorye441
  • Overview
  • Reviews (289)
  • Photos (51)
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  • Room tips (40)
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289 people have reviewed this hotel

Traveler rating
    70
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    60
    56
    18
See reviews for
78
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32
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 4 days ago NEW

In for a quick morning meeting and decided to stay close to the airport so I did not have to travel late at night. Location is a stone’s throw away from the airport which was nice. The first room had a musky smell, water stains on the ceiling over the bed and bathroom, paint peeling of the walls… pulled back... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly, efficient and helpful. The hotel was clean, quiet, a very good value, and sited in a convenient location. Meeting rooms were clean and sized well for our use. Breakfast buffet offered a decent assortment of foods, including an omelet bar.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
richmond, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel is ok if you are just looking to lay your head for the night. The staff is very cordial. The omelette maker, needs more practice. The furniture is so out dated, i did not want to sit on my great grandma's couch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Fairport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

First I must say most of the staff were very pleasant and helpful. One very sore housekeeper. The hotel needs a major update and cleaning. We took pictures of dirty walls, water spots on the walls and ceilings, terrible shower, etc. Plan to blog about it. It's unfortunate because the location is good and the layout of the rooms is... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Flight was canceled and the airline provided this hotel room free, which was both nice and convenient. A shuttle took me across the street from airport to hotel. Though everything from the shuttle to the dining hall is old and could use some repair, the hospitality and friendly service is the best I've experienced; Better than any 4+ resort I've... More

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Hurricane, United States
1 review
5 of 5 stars Reviewed 1 week ago

Desk clerk was great. He explained all the amenities and showed concern that I if there was any thing I needed to give him a call. He even called my room to be sure every thing was to my satisfaction.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Harold L - Thank you so much for reviewing your recent stay with us. We are so pleased you enjoyed your stay! We hope to see you again should your travels bring you back to the Richmond International Airport area! Shannon Shannon@doubletreerichmond.com More

Anchorage, Alaska
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was easy and fast. It's an older hotel but nice. The price, service and proximity to airport make it a good choice. Hotel personnel at front desk, room service, maid service and the dining room service was excellent. Rooms were clean and fresh each day. I would stay there again. Because it's an older hotel I gave it... More

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear alaska1231 - Thank you so much for taking the time to review your recent stay. We are so pleased you enjoyed your stay and your compliments to our team will be passed along! We hope to see you again soon! Shannon Shannon@doubletreerichmond.com More

Oxon Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stay at DoubleTree/Richmond Airport was marvelous. Staff extrememely friendly and courteous. Room immaculate, bed and pillows exquisite and the cookie was divine. I was concerned with room being on the first floor, we would hear lots of noise. The noise was kept to a minimum which made the stay extra special.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Renee F - Thank you for taking the time to review your recent stay with us! We are so pleased you enjoyed your stay! Your compliments will be passed along to our team. We hope to see you again and can't wait to welcome you back with a delicious Doubletree by Hilton Chocolate Chip cookie! Shannon Shannon@doubletreerichmond.com More

Altamonte Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Richmond Doubletree at near the airport on my way down to the US Open tournament and then I decided to stay again on the way back up and this was a pleasant hotel with a good breakfast it with simple but the staff was very nice and southern and I enjoyed my stay I'm a very... More

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear bpbiggers b - Thank you so much for taking the time to review your recent stay with us. We are so pleased you enjoyed your stay and our breakfast buffet! I'll be sure to pass your compliments along to our team! Thanks again and we hope to see you soon! Shannon Shannon@doubletreerichmond.com More

eaumont, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel needs to be updated. If you do not mind, bubbled carpet, tape patches. Fridays, not a good night to stay as they have a band that bring out the ghetto crowd. Staff was friendly and the location is great for airport.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Iris N - Thank you for reviewing your recent stay with us. We appreciate your feedback and are addressing the issues you outlined. Thank you again and have safe travels. Shannon Shannon@doubletreerichmond.com More

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Additional Information about DoubleTree by Hilton Hotel - Richmond Airport

Address: 5501 Eubank Road, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel - Richmond Airport 3*
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Also Known As:
Doubletree Richmond Airport
Doubletree Sandston
Doubletree Hotel Sandston
Sandston Doubletree

51 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Richmond Airport is across from Richmond International Airport (RIC) and offers complimentary shuttle service, parking and high speed internet access. Enjoy our fitness center, volleyball court, seasonal outdoor pool and whirlpool. ... more   less 
Number of rooms
160

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