We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Sandston hotels

DoubleTree by Hilton Hotel - Richmond Airport

3.0 of 5 Hotel   |   5501 Eubank Road, Sandston, VA 23150
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X HHonors Points
Save Saved
You added DoubleTree by Hilton Hotel - Richmond Airport to your Saves list
DoubleTree by Hilton Hotel - Richmond Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
Ranked #8 of 15 hotels in Sandston
A recent review
4 of 5 stars reviewed 3 days ago
Greg S Fayetteville, United States
  • Overview
  • Reviews (291)
  • Photos (51)
  • Amenities
  • Room tips (41)
  • Location
  • More
Write a Review

291 people have reviewed this hotel

Traveler rating
    70
    85
    60
    57
    19
See reviews for
78
38
32
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Fayetteville, United States
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just stayed here again for a business meeting. This property is a little older, but they make up for it with a friendly staff, and amenities. Two free drinks at the bar, which is quite nice, as well as some free bar snacks. The rates are very competitive, and located at the airport.

Was this review helpful? Yes
Milford, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I’m up in the air about the Poor rating, because the Hotel is in need of professional repair, but the hotel staff was so friendly and helpful. I stayed here 1 night on business and also reserved a conference room for 4 hours. Although all of my needs were met there was the lack of hotel maintenance that brought my... More

Was this review helpful? Yes
Dallas, Texas
Top Contributor
227 reviews 227 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Hhonors Gold member. Chose this hotel strictly because I had a very early morning flight. While the hotel is just minutes from the airport terminal and close to several very good places to eat, our room was the worst I've ever experienced in any Hilton property. Multiple things broken in the room. Like another guest mentioned about their room, our... More

Was this review helpful? Yes
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

In for a quick morning meeting and decided to stay close to the airport so I did not have to travel late at night. Location is a stone’s throw away from the airport which was nice. The first room had a musky smell, water stains on the ceiling over the bed and bathroom, paint peeling of the walls… pulled back... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly, efficient and helpful. The hotel was clean, quiet, a very good value, and sited in a convenient location. Meeting rooms were clean and sized well for our use. Breakfast buffet offered a decent assortment of foods, including an omelet bar.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
richmond, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel is ok if you are just looking to lay your head for the night. The staff is very cordial. The omelette maker, needs more practice. The furniture is so out dated, i did not want to sit on my great grandma's couch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Wayne - Thank you for your review of our property. We are addressing the issues you highlighted. We hope you will consider giving us another try when next you are in our area. Thanks again for your feedback. I trust you will have safe travels. Harry harry@doubletreerichmond.com More

Fairport, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First I must say most of the staff were very pleasant and helpful. One very sore housekeeper. The hotel needs a major update and cleaning. We took pictures of dirty walls, water spots on the walls and ceilings, terrible shower, etc. Plan to blog about it. It's unfortunate because the location is good and the layout of the rooms is... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Flight was canceled and the airline provided this hotel room free, which was both nice and convenient. A shuttle took me across the street from airport to hotel. Though everything from the shuttle to the dining hall is old and could use some repair, the hospitality and friendly service is the best I've experienced; Better than any 4+ resort I've... More

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Meretravel23 - Thank you for your review of our property. We are glad we were able to be there for you when your travel plans were interrupted. Thank you for your kind words about our staff and their exceptional level of care and attention to your needs. We do apologize for the leak you experienced and hope it did... More

Hurricane, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Desk clerk was great. He explained all the amenities and showed concern that I if there was any thing I needed to give him a call. He even called my room to be sure every thing was to my satisfaction.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear Harold L - Thank you so much for reviewing your recent stay with us. We are so pleased you enjoyed your stay! We hope to see you again should your travels bring you back to the Richmond International Airport area! Shannon Shannon@doubletreerichmond.com More

Anchorage, Alaska
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was easy and fast. It's an older hotel but nice. The price, service and proximity to airport make it a good choice. Hotel personnel at front desk, room service, maid service and the dining room service was excellent. Rooms were clean and fresh each day. I would stay there again. Because it's an older hotel I gave it... More

Was this review helpful? Yes
Shannon S, Manager at DoubleTree by Hilton Hotel - Richmond Airport, responded to this review

Dear alaska1231 - Thank you so much for taking the time to review your recent stay. We are so pleased you enjoyed your stay and your compliments to our team will be passed along! We hope to see you again soon! Shannon Shannon@doubletreerichmond.com More

Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton Hotel - Richmond Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton Hotel - Richmond Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel - Richmond Airport

Address: 5501 Eubank Road, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel - Richmond Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Priceline, Tingo, BookingOdigeoWL, Hotels.com and Agoda so you can book your DoubleTree by Hilton Hotel - Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Richmond Airport
Doubletree Sandston
Doubletree Hotel Sandston
Sandston Doubletree

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (13)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Room/suite (5)
Viewed
Other (8)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Richmond Airport is across from Richmond International Airport (RIC) and offers complimentary shuttle service, parking and high speed internet access. Enjoy our fitness center, volleyball court, seasonal outdoor pool and whirlpool. ... more   less 
Number of rooms
160

See which rooms travelers prefer