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Holiday Inn Express Richmond Airport

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491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
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Holiday Inn Express Richmond Airport
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Holiday Inn Express Richmond Airport
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92 reviews from our community

Traveler rating
    25
    40
    15
    6
    6
See reviews for
26
18
2
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roanoke, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 5 days ago NEW

My Tennis team and I stayed at this Holiday Inn Express overnight. We were pleased to see the upscale lobby. I was not sure what out AD had booked for us. The rooms were clean. The bed is not the best however I did get some rest. We ate breakfast at the breakfast bar. I was pleased with the selection... More 

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Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right of I-64 and 2 minutes from the airport. Clean, quiet, nice staff. Used the airport shuttle for an early morning flight and it was perfect! Will definitely use this the next time I fly out of Richmond early in the morning!

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BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with .We are glad you enjoyed your stay with us and hope to see you soon. More 

Hampton, Virginia
Top Contributor
147 reviews 147 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a 6am flight out of Richmond airport. Staying at the HIE was a great idea. Complimentary breakfast was ready at 4:30 am. The hotel runs an airport shuttle. We had a huge, clean room. The hotel was ready for us with a personalized letter, free bottled water and snacks. There is a Holiday Inn right next door. We... More 

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us . We are glad you enjoyed your stay with us,we hope to see you again. More 

1 review
2 of 5 stars Reviewed April 17, 2015 via mobile

I'm a business traveler who just needed a clean room and to watch a game for an evening before catching an early flight the next morning. Silly me. Who would think that 15 minutes of rain would wipe out tv service for hours or that a little hair left in the bathroom for me would be bothersome. Well, it left... More 

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us.Thank you for letting us know about the issues you had while you stayed with us and we have acknowledged them with our staff. More 

New York, NY
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 9, 2015

Great room, easy check-in, checkout out. Very friendly staff. Extremely comfortable bed. breakfast was sub-par, but that can happen at HIE. A little difficult to locate in the dark, but overall a good place to stay

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BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us we are glad you enjoyed your stay with us and we hope to see you again More 

Melbourne, Australia
Top Contributor
158 reviews 158 reviews
77 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 5, 2015

I booked my stay of several nights on the IHG Website as a Platinum Member, via two bookings with colleagues. I was quite surprised that at Reception, their system had my membership number and no other details. I had to provide all my profile details to complete the booking which took about 6 to 8 minutes. This slso happened to... More 

Was this review helpful? Yes 1
BadalPTL, Front Office Manager at Holiday Inn Express Richmond Airport, responded to this review

I'm sorry for the stay and the inconvenience that it may have caused you. We are aware of the issues and they have been addressed. We hope to see you in the near future More 

Columbia, South Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 4, 2015

Pros: Friendly staff Recognized as platinum member Clean hotel and rooms Comfortable bed Cons Located next to Holiday Inn which makes location somewhat confusing Aircraft noise due to proximity of Richmond airport Breakfast area does not have enough seating Fridge in room very small. Could only hold three 20oz bottles Bathroom exhaust fan very noisy Water pressure is weak coming... More 

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

We are very sorry about your stay and we have looked into these issues Thank you for stying with us. More 

Chesterville, Ontario, Canada
Top Contributor
112 reviews 112 reviews
19 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stopped in one night on our drive through down to SC - excellent establishment. Very clean, very well soundproofed, excellent bargain with breakfast included. Location is great, 5 minutes off the ring road. Recommend if you are travelling through the area.

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BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

we are glad you enjoyed your stay with us and hope to see you again More 

Virginia Beach, Virginia, USA
Contributor
17 reviews 17 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 22, 2014

We were on our way to WDW and decided to take an overnight stay since flight was early and we didn't want to chance being late since we have 1,5hr drive to airport. It was extremely appealing to start WDW vacation with kids having fun in whirlpool bathtub, good rest and have my vehicle safely parked at hotel for a... More 

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BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

We are sorry to hear about all the issues you had . We have addressed them all with our staff . Look forward to seeing you soon. Amy Patel GM More 

Surprise, Arizona
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2014

The employees were great and friendly but the bed and pillows were not too comfortable.The microwave was not programed (light flashing). Came back one night and the room was not serviced. Called and was informed that I said I was fine and did not need service?? I left early in the morning and no one had come to the room... More 

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BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Dear guest we are sorry you had a bad experience with housekeeping i have addressed these issues with upper management. We are hoping you can come back on a future stay and let make sure you are comfortable with your room . Hope to see you again Amy Patel General Manager More 

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