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Holiday Inn Express Richmond Airport

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491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
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Holiday Inn Express Richmond Airport
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Holiday Inn Express Richmond Airport
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    96 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (17)
    Date | Rating
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      (96)
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      (34)
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    Arizona
    Level Contributor
    37 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    1 of 5 stars Reviewed 2 weeks ago

    Our flight at Richmond Airport was cancelled and we needed a room for the night. We had just stayed with our three grandchildren at a lovely clean Holiday Inn at Colonial Williamsburg. We were able to get a room to accommodate all of us at the Holiday Inn Express. Now I know why it was easy to get a room... More 

    Was this review helpful? Yes
    Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

    Orland Park
    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    I am retired, however I had Support Services (Food Service, Housekeeping, Laundry) reporting to me in the past. We stayed several nights, and the hotel staff were friendly and outgoing, BUT housekeeping services were almost non-existent. Because we were in Richmond to visit family, we slept late and left each morning about 11:00am. When we returned, one time the room... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Richmond Airport, responded to this review

    Dear Pete R, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the location of the property is convenient to your needs and breakfast selection up to... More 

    Boynton Beach, Florida
    Level Contributor
    120 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 47 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Have used this location for many years when I the area for work. First the desk staff is both friendly and helpful. The rooms are in good condition and large. The indoor pool is a plus. The breakfast is a standard HI EX deal always eggs plus a lot more.

    Was this review helpful? Yes 1
    Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

    Maryland
    Level Contributor
    30 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    3 of 5 stars Reviewed June 22, 2015

    Overall this is a fine place to stay but compared to top Holiday Inn Express properties, it's a couple steps behind. Check in was a bit long because they had us booked somehow in a smoking room. This was their mistake but it was fixed (why didn't they just fix that beforehand?) Our room was good and clean but inexplicably,... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Richmond Airport, responded to this review

    Dear jazzfestivus, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the cleanliness of the room received up to your par. Despite of this, we regret if... More 

    Roanoke, Virginia, United States
    Level Contributor
    22 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    My Tennis team and I stayed at this Holiday Inn Express overnight. We were pleased to see the upscale lobby. I was not sure what out AD had booked for us. The rooms were clean. The bed is not the best however I did get some rest. We ate breakfast at the breakfast bar. I was pleased with the selection... More 

    Was this review helpful? Yes
    Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

    Williamsburg, Virginia
    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed April 29, 2015

    Great location right of I-64 and 2 minutes from the airport. Clean, quiet, nice staff. Used the airport shuttle for an early morning flight and it was perfect! Will definitely use this the next time I fly out of Richmond early in the morning!

    Was this review helpful? Yes
    BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with .We are glad you enjoyed your stay with us and hope to see you soon. More 

    Hampton, Virginia
    Level Contributor
    151 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 52 helpful votes
    5 of 5 stars Reviewed April 23, 2015

    We had a 6am flight out of Richmond airport. Staying at the HIE was a great idea. Complimentary breakfast was ready at 4:30 am. The hotel runs an airport shuttle. We had a huge, clean room. The hotel was ready for us with a personalized letter, free bottled water and snacks. There is a Holiday Inn right next door. We... More 

    Was this review helpful? Yes 1
    BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us . We are glad you enjoyed your stay with us,we hope to see you again. More 

    1 review
    2 of 5 stars Reviewed April 17, 2015 via mobile

    I'm a business traveler who just needed a clean room and to watch a game for an evening before catching an early flight the next morning. Silly me. Who would think that 15 minutes of rain would wipe out tv service for hours or that a little hair left in the bathroom for me would be bothersome. Well, it left... More 

    Was this review helpful? Yes
    BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us.Thank you for letting us know about the issues you had while you stayed with us and we have acknowledged them with our staff. More 

    Travelers are raving about these Sandston hotels

    New York, NY
    Level Contributor
    36 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 41 helpful votes
    4 of 5 stars Reviewed March 9, 2015

    Great room, easy check-in, checkout out. Very friendly staff. Extremely comfortable bed. breakfast was sub-par, but that can happen at HIE. A little difficult to locate in the dark, but overall a good place to stay

    Was this review helpful? Yes
    BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

    Thank you for staying with us we are glad you enjoyed your stay with us and we hope to see you again More 

    Melbourne, Australia
    Level Contributor
    197 reviews
    97 hotel reviews
    common_n_hotel_reviews_1bd8 66 helpful votes
    3 of 5 stars Reviewed February 5, 2015

    I booked my stay of several nights on the IHG Website as a Platinum Member, via two bookings with colleagues. I was quite surprised that at Reception, their system had my membership number and no other details. I had to provide all my profile details to complete the booking which took about 6 to 8 minutes. This slso happened to... More 

    Was this review helpful? Yes 1
    BadalPTL, Front Office Manager at Holiday Inn Express Richmond Airport, responded to this review

    I'm sorry for the stay and the inconvenience that it may have caused you. We are aware of the issues and they have been addressed. We hope to see you in the near future More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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