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Holiday Inn Express Richmond Airport

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491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
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1 room 1 guest
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Holiday Inn Express Richmond Airport
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97 Reviews from our TripAdvisor Community

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Traveler rating
    25
    42
    17
    6
    7
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29
18
2
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bluefield
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I frequently stay at an airport hotel in Richmond in order to catch a 6 am flight. Of course this means I never get breakfast. I was delighted to come down to catch the airport shuttle and smelled the fresh cinnamon rolls that highlight the Holiday Inn Express breakfast. The hotel is what I expected from a HI Express near... More 

Was this review helpful? Yes
Arizona
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 17, 2015

Our flight at Richmond Airport was cancelled and we needed a room for the night. We had just stayed with our three grandchildren at a lovely clean Holiday Inn at Colonial Williamsburg. We were able to get a room to accommodate all of us at the Holiday Inn Express. Now I know why it was easy to get a room... More 

Was this review helpful? Yes
Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

Travelers are raving about these Sandston hotels

Orland Park
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 7, 2015

I am retired, however I had Support Services (Food Service, Housekeeping, Laundry) reporting to me in the past. We stayed several nights, and the hotel staff were friendly and outgoing, BUT housekeeping services were almost non-existent. Because we were in Richmond to visit family, we slept late and left each morning about 11:00am. When we returned, one time the room... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Richmond Airport, responded to this review

Dear Pete R, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the location of the property is convenient to your needs and breakfast selection up to... More 

Boynton Beach, Florida
Level Contributor
137 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 4, 2015

Have used this location for many years when I the area for work. First the desk staff is both friendly and helpful. The rooms are in good condition and large. The indoor pool is a plus. The breakfast is a standard HI EX deal always eggs plus a lot more.

Was this review helpful? Yes 1
Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

Maryland
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 22, 2015

Overall this is a fine place to stay but compared to top Holiday Inn Express properties, it's a couple steps behind. Check in was a bit long because they had us booked somehow in a smoking room. This was their mistake but it was fixed (why didn't they just fix that beforehand?) Our room was good and clean but inexplicably,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Richmond Airport, responded to this review

Dear jazzfestivus, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to read that the cleanliness of the room received up to your par. Despite of this, we regret if... More 

Roanoke, Virginia, United States
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

My Tennis team and I stayed at this Holiday Inn Express overnight. We were pleased to see the upscale lobby. I was not sure what out AD had booked for us. The rooms were clean. The bed is not the best however I did get some rest. We ate breakfast at the breakfast bar. I was pleased with the selection... More 

Was this review helpful? Yes
Lori S, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us and have addressed these issues with the staff and hope you will stay with us again. More 

Williamsburg, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

Great location right of I-64 and 2 minutes from the airport. Clean, quiet, nice staff. Used the airport shuttle for an early morning flight and it was perfect! Will definitely use this the next time I fly out of Richmond early in the morning!

Was this review helpful? Yes
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with .We are glad you enjoyed your stay with us and hope to see you soon. More 

Athens, Georgia
Level Contributor
153 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 23, 2015

We had a 6am flight out of Richmond airport. Staying at the HIE was a great idea. Complimentary breakfast was ready at 4:30 am. The hotel runs an airport shuttle. We had a huge, clean room. The hotel was ready for us with a personalized letter, free bottled water and snacks. There is a Holiday Inn right next door. We... More 

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us . We are glad you enjoyed your stay with us,we hope to see you again. More 

1 review
2 of 5 stars Reviewed April 17, 2015 via mobile

I'm a business traveler who just needed a clean room and to watch a game for an evening before catching an early flight the next morning. Silly me. Who would think that 15 minutes of rain would wipe out tv service for hours or that a little hair left in the bathroom for me would be bothersome. Well, it left... More 

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us.Thank you for letting us know about the issues you had while you stayed with us and we have acknowledged them with our staff. More 

New York, NY
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 9, 2015

Great room, easy check-in, checkout out. Very friendly staff. Extremely comfortable bed. breakfast was sub-par, but that can happen at HIE. A little difficult to locate in the dark, but overall a good place to stay

Was this review helpful? Yes
BadalPTL, Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for staying with us we are glad you enjoyed your stay with us and we hope to see you again More 

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