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All 15 Sandston hotels

Holiday Inn Express Richmond Airport

3.0 of 5 Hotel   |   491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
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75%
Ranked #6 of 15 hotels in Sandston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Floridagator Orlando
  • Reviews (74)
  • Photos (43)
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74 people have reviewed this hotel

Traveler rating
    22
    34
    11
    3
    4
See reviews for
21
16
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Texas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am usually a fan of Holiday Inn Express, and stay in their properties often. However the Holiday Inn Express Richmond Airport was awful. Specifically: halls and elevators very dirty, room smelled of mildew or mold. Bed and pillows were lumpy and too soft.The only good thing to say is that the employees were extremely nice and wanted to be... More

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

jlgs72, We are discouraged to hear this, and will work hard moving forward to improve our hotel property. Our main goal is to accommodate our guest with great service and brand standard rooms. I hope you give our hotel another chance. Badal Patel General Manager More

Orlando
Top Contributor
138 reviews 138 reviews
97 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is excellent for the airport. Not too much noise either. Rooms are clean and comfortable, but not fancy. Really has everything for a nice and quick airport centered night's rest. Not many food options nearby though. Breakfast is included and the standard HIE breakfast rolls are decadent! Staff was pleasant and efficient too.

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Floridagator, I'm happy to hear that you had a wonderful stay with us. We look forward to seeing you again soon on your next trip! Badal Patel General Manager More

Rochester, Minnesota
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very good Holiday Inn Express. Very clean, good staff. We were given a suite and it was timely as we had family also staying and we were able to spend time together. We were part of a team attending a tournament in Richmond. The staff was very accommodating including making space for all to have ice cream... More

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

RonJmn, We appreciate your guest review. Our Executive Suites are perfect for larger groups, and we're glad you were able to enjoy it with your family. We're glad you had a great stay, and look forward to seeing you again soon Badal Patel General Manager More

MSP
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 16, 2014

After many hours of flight delays I arrived here at 1:30 am and was greeted by a cheerful lady at the front desk. Had my room ready to go and check in was a breeze. Room was nice and big and clean, quiet and comfortable. Breakfast was very good as well in the am. Hotel is very close to the... More

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

MSP-Mike, Thank you for choosing the Holiday Inn Express- Richmond Airport for your stay. We appreciate your loyalty to our brand, and we're happy to hear that you had such a great stay. We look forward to seeing you again soon on your next trip! Badal Patel General Manager More

Merritt Island, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 7, 2014

Stay'd here one night on June 27th. While generally the room was ok, it had definite room for improvement. The matresses seemed worn and there was a strong smell of cigarette smoke in the hall on the 4th floor. After using the elevator a couple of times, my wife was afraid to use it again as it made all kinds... More

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for taking the time to give our hotel some guest feedback. This information is vital to the improvement of our property and future stays for our guests. We will be addressing the issues mentioned above immediately and we hope to see you again soon on your next trip to Richmond, VA. Badal Patel General Manager More

Sandston, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 23, 2014

My partner and I just needed to get away for the night so we booked a double bed smoking suite. The room was huge..I mean huge! The bathroom was huge with a jacuzzi tub, double sink...there was plenty of space with two let out coaches, tables and chairs, microwave, sink, fridge, flat screen tv. It was all together a nice... More

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

We appreciate you taking the time to write our hotel a guest review. We're also glad you were able to fully enjoy one of our upgrades suites, we will look into the bed skirts mentioned above. Thanks again for your loyalty, and we look forward to seeing you again soon! Badal Patel General Manager More

new york
Reviewer
4 reviews 4 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 18, 2014

Stayed here recently and was very please with the hotel and its staff. hotel is very close to airport and is easy in and out. rooms were very clean and comfy. had a wonderful stay and would love to stay at this hotel again. Highly recommended to anyone passing by the area.

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

aash2005, Thank you for taking the time to write our hotel a guest review! Your feedback is vital to the success of our hotel, and we are very happy that you had such a wonderful stay during your trip to Richmond, VA. We look forward to seeing you again soon! Badal Patel General Manager More

Virginia Beach, Virginia, United States
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

Very close to 64. I've stayed here a few times now. Rooms are clean and it was quiet. They have a good amount of room for parking and they take corporate lodging. No problem with wifi connection. They have a nice decor throughout the hotel.

Was this review helpful? Yes
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

We appreciate you taking the time to write our hotel a guest review. Your feedback is vital to our success and we hope to see you again very soon. Badal Patel General Manager More

Goldsboro, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2014

I was told by one of the front desk worker's to be careful because someone got rob in the parking lot and I should take shuttle. I said no and I will be vigilant. She said ok. At the time no had not been caught for the crime. We checked out. My husband said he felt unsafe and worried about... More

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

tarheelstate, I would like to apologize on behalf of our staff for not being able to meet your expectations for your stay here. We have fantastic security personnel who work hard in keeping our area as safe as possible, and we hope that you give us another chance then next time you're in Richmond, VA. Badal Patel General Manager More

Williamsburg, Virginia
Top Contributor
82 reviews 82 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 8, 2014

Interesting to watch Holiday Inn reinvent themselves. This hotel is a shining example of what they can do. The rooms were spacious, the property is attractive and above all, the staff was friendly and helpful. Would repeat my stay here with no hesitation.

Was this review helpful? Yes 1
BadalPTL, General Manager at Holiday Inn Express Richmond Airport, responded to this review

Thank you for all of your kind words. We've made a few changes the past few months to improve the experience for all of our guests. Our staff hopes to see you again soon on your next trip to Richmond, VA! Badal Patel General Manger More

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Additional Information about Holiday Inn Express Richmond Airport

Address: 491 International Centre Dr, Sandston, VA 23150 (Formerly Wingate Inn - Richmond - Airport)
Phone Number:
Location: United States > Virginia > Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Richmond Airport 3*
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Also Known As:
Holiday Inn Express Richmond Airport Hotel Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Sandston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Sandston
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Hotel in Richmond, VA near Richmond International Airport Come and relax with us at our prime Richmond, Virginia hotel near the Richmond International Airport. Our Richmond hotel is just one mile from the airport and offers easy access to major Richmond attractions and businesses alike. Your family will love staying at our comfortable Richmond hotel. Our hotel near the Richmond International Airport is located on Audubon Drive and offers convenient access to many Richmond attractions. The Edgar Allen Poe Museum, the Virginia State Capitol and the Science Museum of Virginia are within close proximity of our accommodations in Richmond, Virginia. Other nearby sights include the American Civil War Center and the Virginia Holocaust Museum. Business travelers can appreciate our convenient accommodations near the Richmond Airport. Our Richmond, VA hotel offers close proximity to area businesses such as Hewlett-Packard, Southern Graphics, Smurfit-Stone and Qimonda. In addition, we provide meeting space for up to 45 people, as well as business services with an available computer, fax machine, copier, printer and free high-speed, wired and wireless Internet access. While staying in Richmond, you can enjoy our amenities, which include a heated, indoor swimming pool, fitness center and a complimentary hot breakfast bar. Book your reservations now to take advantage of our great Richmond VA hotel rates. ... more   less 
Number of rooms
100

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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