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All 14 Salem hotels

Holiday Inn Salem/Roanoke

3.0 of 5 Hotel   |   450 Litchell Rd, Salem, VA 24153
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59%
Ranked #8 of 14 hotels in Salem
A recent review
4 of 5 stars Reviewed August 30, 2012
Litigator1 Tampa, Florida
  • Reviews (65)
  • Photos (36)
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65 people have reviewed this hotel

Traveler rating
    18
    20
    12
    7
    8
See reviews for
19
15
3
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
There are newer reviews for Holiday Inn Salem/Roanoke
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2 reviews
2 of 5 stars Reviewed September 1, 2012 via mobile

I was very disappointed with this hotel. Upon arrival we were chased by a stray German Shepard right outside the hotel. We weren't sure if it belong to anyone bug no one came to our rescue as it was happening. There were employees outside on smoke breaks, but did not offer any assistance, only smirks. Once in our rooms we... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear tnbrown82, Thank you for staying with us and sharing your feedback regarding your stay with us. I am most disappointed and concerned to read your comments. I would like to address your concerns in further details. I have sent you a private message to obtain more information regarding your stay. I look forward to hearing from you and being... More

Tampa, Florida
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 30, 2012

Rooms are oversized, very clean and quiet. Above average buffet breakfast, not free but worth the price. Decent in house restaurant and bar. Very nice pool and spa. Gorgeous mountains surrounding property. Up front folks very friendly and accomodating.

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Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 26, 2012

Room 208, toilet not working, tub gross w/ mold & hair, no one around to fix anything we were told so they changed our room. 4th floor room fairly OK, no a/c in hall. We were in the July heat wave, not pleasant. After 1st day, NO housekeeping - beds not made, no clean towels or toiletries replaced in room.... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Zilli07, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding... More

1 review
2 of 5 stars Reviewed July 20, 2012 via mobile

Not a good experience after we found a bed bug crawling on us at 4am. The bathroom was dirty with a urine smell and dried urine on the bottom of the toilet. Won't stay here again.

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Scalat2, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Jaime W Case Manager IHGCare More

Martinsville, Virginia
1 review
5 of 5 stars Reviewed July 19, 2012

Unbelievably reasonable rates, super friendly and accommodating staff who make you feel like family plus great food and even a fish tank with Nemo…….would go back in a heartbeat!

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Grove City, OH
Top Contributor
97 reviews 97 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 13, 2012 via mobile

After a 6 hour drive, we were greeted by friendly staff. Our room was very roomy and clean but.. Only 2 towels and 1 washcloth for two adults plus our grand daughter & Our nightstand light did not work. We told them about it but when we returned the next evening, the light still did not work and we did... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear JaniPrice, Thank you for being a Platinum member and for leaving us a feedback. I was delighted to read your review and your very kind comments regarding the staff here. This encourages our team members to work even harder and consistently delight our guests. Whilst, I apologize that you had some items were not working in the room and... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 26, 2012

Reasonable rate, very clean, friendly and helpful service. Most surprising though was the food in the restaurant. We just had sandwiches, but the crab cake sandwich was all crab, the Dagwood, and pulled pork were scrumptious too. Our kids love the big fish tank!

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Haleyville, AL
Contributor
14 reviews 14 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 24, 2012

We booked in advance and needed a place to stop on our way home from DC. This hotel was clean and was quiet, just what we needed. Nice breakfast available that included sausage patties and links, bacon, eggs, biscuits, gravy, breads and muffins, etc. Our room wih 2 queen beds also had a microwave and mini fridge. My kids enjoyed... More

Was this review helpful? Yes 1
Washington, DC
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 13, 2012

It's over-priced and no complimentary breakfast. Smoke alarm started chirping in the room at 6am, little remorse at the front desk. Beware the restaurant, asked for a club sandwich and I got a ham on ham on bacon. Comfort Inn Suites up the street a much better experience.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear BD456, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Ben J Case Manager IHG Care More

Waterloo, Canada
Top Contributor
390 reviews 390 reviews
262 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed March 30, 2012

Decent hotel. Rooms are OK, however you can hear the loud HVAC units on the roof on the 4th floor (had to change rooms). Breakfast buffet isn't great, but it's cheap. 7/10

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Additional Information about Holiday Inn Salem/Roanoke

Address: 450 Litchell Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Salem/Roanoke 3*
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Also Known As:
Holiday Inn Salem/Roanoke Hotel Salem
Salem Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Salem hotel is Salem, Virginia s exclusive full service hotel. Our brand new facility is conveniently located just off Interstate-81 at exit 137, in the heart of the Blue Ridge Mountains. We are minutes away from the following businesses and attractions: Roanoke College, Virginia Tech, Civic Center, Moyer Complex, and many more. Holiday Inn Salem will pleasantly surprise you with its gourmet Southern Seasons Restaurant, Sunny s Lounge with full menu service, free wireless high-speed Internet in public areas and guest rooms, Jacuzzi suites, fitness center, indoor pool and hot tub, on-site guest laundry facility, room service, fax/copy service, and 2400 square feet of meeting space. All of our guest rooms feature a refrigerator, microwave, iron/ironing board, hair dryer, and coffeemaker. The Holiday Inn Salem is the perfect choice for so many reasons. We cannot wait to welcome you to Holiday Inn Salem! ... more   less 
Number of rooms
89

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