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All 14 Salem hotels

Holiday Inn Salem/Roanoke

3.0 of 5 Hotel   |   450 Litchell Rd, Salem, VA 24153
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Holiday Inn Salem/Roanoke
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Ranked #7 of 14 hotels in Salem
A recent review
3 of 5 stars reviewed 1 week ago
mommavt Underhill, Vermont
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58 people have reviewed this hotel

Traveler rating
    17
    19
    9
    6
    7
See reviews for
16
13
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Underhill, Vermont
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was a bit dissapointed with our stay, as the hotel was a bit dated and shabby. Unlike the Holiday Inn Express, you have to pay for breakfast along with juices. Our room was okay and we were not able to locate the pool. I will not stay at this establishment again.

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Fairfax, Virginia
Top Contributor
59 reviews 59 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I grew up going to Holiday Inn's and thinking they were the best hotels in the world. You know, because you're on vacation and everything is better on vacation. Last week, I wouldn't have considered staying at a Holiday Inn but we found ourselves needing a hotel in Salem, VA and the Holiday Inn was available. When we checked in,... More

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Amherst, MA
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights. I picked this hotel over the others in the area because it has an indoor pool and hot tub. The pool was still open when we got there (8:30 pm) which was great because after a long day of driving it was wonderful to be able to take the stress off. The pool water... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear AWTorrey, We want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services we provide. One of the greatest rewards is receiving feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we have... More

North Huntingdon, Pennsylvania
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found the hotel to be above average. For the most part, the room was clean except for some minor areas in the bathroom and the refrigerator could have used a cleaning. The beds were extremely comfortable and the sheets were very clean. The bathroom towels were fluffy and bright white. The carpet and furniture was clean. I found the... More

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Danville, Virginia, USA
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 19, 2014

We stayed at this hotel for a one-night get away. Even though we had to pay a little more for this hotel, we chose it because it offered a heated indoor pool and hot tub. The heated indoor pool was so cold we only stayed in for 3 minutes and couldn't get in more than waist deep. The hot tub... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Kasey911, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service and accommodations you received prevented you from fully enjoying your time at the hotel. We do appreciate the high score for Cleanliness and We take all of the reviews we receive very seriously as they allow us to identify areas that... More

Buena Vista, Virginia
1 review
1 of 5 stars Reviewed December 31, 2013

Traveling for the holidays I find it easy for me to get on an off the highway when traveling threw roanoke,va. I have stayed at the holiday in serval times an each time it's either poor housekeeping or poor front desk service...I'm not hard to please but I do require clean sheets an a clean tub if I'm paying to... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Chantel H, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More

Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 29, 2013

I travel over 240 days a year and try to stay in IHG chains the most. This hotel will no longer get my business. I booked a specific room online (higher price) and upon arrival, seemed to have been downgraded to a standard room. The clerk adjusted the price of the room to reflect the lower priced room. Things happen,... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Garbarts, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve... More

Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed September 28, 2013

We needed a hotel for one night during a road trip. We found Holiday Inn Express in Salem, Va. Everyone was pleasant and helpful. Even one of the maids helped to unload our luggage cart. NICE! The room was clean and smelled great. The breakfast food was warm, fresh and plentiful. The breakfast staff spoke to everyone who entered the... More

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Raleigh, North Carolina
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 10, 2013

I've stayed at this hotel a few times, for both personal and business trips. The staff is always very friendly and helpful, but the decor is a little dated. A lot of the Holiday Inns that I stay in are fairly dated, this one is no exception. The room itself was fairly large, with a couch and coffee table in... More

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Charlotte, NC
Top Contributor
76 reviews 76 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 16, 2013

We stayed here for one night on July 13 on our way back home from a funeral in PA. The people are wonderful. However, when I checked in she said "you wanted a smoking room right?" I pointed to the reservation paper she was holding and said "no, see it says non-smoking." Then she said the room assigned to us... More

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Additional Information about Holiday Inn Salem/Roanoke

Also Known As:
Holiday Inn Salem/Roanoke Hotel Salem
Holiday Inn Salem/Roanoke Hotel
Holiday Inn Salem
Salem Holiday Inn
Address: 450 Litchell Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Salem/Roanoke 3*
Official Description (provided by the hotel):
The Holiday Inn Salem hotel is Salem, Virginia s exclusive full service hotel. Our brand new facility is conveniently located just off Interstate-81 at exit 137, in the heart of the Blue Ridge Mountains. We are minutes away from the following businesses and attractions: Roanoke College, Virginia Tech, Civic Center, Moyer Complex, and many more. Holiday Inn Salem will pleasantly surprise you with its gourmet Southern Seasons Restaurant, Sunny s Lounge with full menu service, free wireless high-speed Internet in public areas and guest rooms, Jacuzzi suites, fitness center, indoor pool and hot tub, on-site guest laundry facility, room service, fax/copy service, and 2400 square feet of meeting space. All of our guest rooms feature a refrigerator, microwave, iron/ironing board, hair dryer, and coffeemaker. The Holiday Inn Salem is the perfect choice for so many reasons. We cannot wait to welcome you to Holiday Inn Salem! ... more   less 
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