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All 14 Salem hotels

Holiday Inn Salem/Roanoke

3.0 of 5 Hotel   |   450 Litchell Rd, Salem, VA 24153
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Ranked #7 of 14 Hotels in Salem
A recent review
5 of 5 stars reviewed 2 weeks ago
surfcityman Wilmington, North Carolina
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69 reviews from our community

Traveler rating
    19
    21
    13
    8
    8
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21
15
3
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Wilmington, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was traveling in the area with an associate. Both of us checked in very late, and the hotel staff was friendly, courteous, and got us in our rooms with a very quick turnaround. The rooms were of the highest quality and I slept great. I didn't have time to check internet before leaving, and the breakfast looked amazing...didn't eat... More

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Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2014

On a road trip to the South. This was our first hotel stay. Overall I have to say I was very happy with the hotel. Good value. We liked the room a lot. It was clean, neat, upgraded. We had an up to date bathroom. Room showed well. hotel staff was friendly. Plenty of parking. Undercover parking when pulling in,... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

stayed at the hotel, a little disappointed: It's more like a HIE, there is a restaurant on-site, breakfast is not to the HI standard: ordered a bowl of oat meal, but the hotel does not carry raisin for it. Some recipient was very greetful, however, there are a few had their eyes "glued" at monitor even when there was other... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear James T, Thank you for sharing your experiences. Our goal is to provide superior service and accommodations to all of our guests. I am sorry to hear that you found the level of staff service and breakfast selection less than satisfactory. Please rest assured that your comments have been shared with team for necessary improvements. Again, thank you for... More

Beaumont, Texas
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 30, 2014

Call for King room after traveling for 12 or more hrs. At first was told at front desk they didn't have a King, then found one available. The room was a handicap room. That was okay but, the No Hot Water wasn't. We where very tired, just wanted a Hot Shower, and comfortable bed. Bed was fine . It took... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Queenu, Thank you for taking the time to post your comments. We would like to apologize you were not able to fully enjoy your stay with us. It is regrettable that we fell below your expectations. Please be assured that your feedback have been documented and forwarded for review and to take actions accordingly. Thank you for staying and... More

Basking Ridge, New Jersey
Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 10, 2014

Stopped here without a reservation late at night on my way home North from Atlanta. The two ladies at the front desk were so courteous and accommodating. The room was spotless clean and very inviting . The bed was comfortable and linens were clean. Every hotel employee was kind and helpful. I will certainly stay here again and make this... More

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`����ˆ
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

Non smoking room smelled of old stale cigarette smoke. Coffee maker left with stale coffee and old grounds. Desk chair uncomfortable and dirty. Rugs worn and spotted. Need I continue. Highly recommend staying elsewhere. The only positive thing I can say is the manager was polite and acknowledged our concerns

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Skier982, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014 via mobile

We stayed there 6 days. The wifi was very slow! Glad we were on vacation and not trying to work while there!! The staff was very friendly and helpful. The room was cleaned as we needed. The only issue we had was we are IHG platinum members and not once was that acknowledged ...normally we are offered extra points or... More

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Leesburg, Virginia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 30, 2014

My family of 4 stayed here (including two children under 6) and thankfully I had family nearby because when we went downstairs for breakfast, we had to pay. Normally this wouldn't bother me, but when you have two little people who don't eat much, that can add up in a hurry. The buffet looked like one you could get for... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear HBH2336, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Gainesville,Ga.
Top Contributor
75 reviews 75 reviews
8 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 19, 2014

We were on our way to PA. and being we left Georgia late morning we decided to get a room at the half way point. We stopped here at the Holiday inn in Salem VA without a reservation. The reservation lady was very pleasant and greeted me with a smile. I asked if she had a room with 2 queens... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear Jeff S, Thank you for staying and taking the time to review our hotel. I am delighted to know that we were able to meet your expectations when it comes to providing our guests with good value room accommodations. Although I appreciate you sharing your thoughts, it is truly regrettable that you were not able to fully enjoy our... More

Malta, Montana
2 reviews
1 of 5 stars Reviewed June 5, 2014 via mobile

Where to start....we reserved a King room and upon walking in the first thing we noticed was the stained and dirty the floors. If only the floors were the worst part, we soon saw a good sized cockroach crawling on the wall. We told the front desk they moved us to another room but had no kings available so we... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Salem/Roanoke, responded to this review

Dear JMFor, Thank you for staying with us and leaving a review of our property. I am sorry your stay was negatively affected by the room condition. Please accept my sincere apologies for any inconvenience this may have caused you. We take comments such as these very seriously and would like to follow up with you. I have sent you... More

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Additional Information about Holiday Inn Salem/Roanoke

Address: 450 Litchell Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Salem/Roanoke 3*
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Also Known As:
Holiday Inn Salem/Roanoke Hotel Salem
Salem Holiday Inn

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