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All 14 Salem hotels

Holiday Inn Express Hotel & Suites Salem

2.5 of 5 Hotel   |   991 Russell Drive, Salem, VA 24153
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Ranked #3 of 14 Hotels in Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 5, 2012
Hawg97 Fayetteville, Arkansas
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196 reviews from our community

Traveler rating
    112
    53
    16
    9
    6
See reviews for
86
42
10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Salem
See the most recent reviews
Fayetteville, Arkansas
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 5, 2012

This was a relatively new hotel - which gives it a leg up on the majority of places out there. Located just outside of Roanoke, it's a pretty quick drive on the interstate from the airport - probably 15 minutes or so. It was clean, had plenty of plug-ins for my variety of gadgets, and the wifi signal was fairly... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Hawg97, Thank you for telling us about your recent stay at our hotel. We appreciate all of your comments, and will pass them on to our staff. They always appreciate hearing when they are doing a good job. Our hotel is ideally located. We hope that if you come to the area again that you will stay with us... More 

Vriginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 5, 2012

Service was good. Room clean. Breakfast quite acceptable. This hotel is what one hopes for and expects from a Holiday Inn Express & Suites.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear worcchesterguy, Thank you for telling us about your recent stay to our hotel. We appreciate all of your comments. We are glad that you felt that we are living up to our brand name. Thank you for telling us about the breakfast. We strive to provide a clean, safe, and comfortable place to stay. Thank you again for your... More 

Lakeland, Florida
Top Contributor
72 reviews 72 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 19, 2012

Have stayed here 3-4 times since it opened. Very accommodating staff. Rooms are standard HIE issue. Ditto breakfast. Altogether pleasant experience.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear James R, Thank you for telling us about your recent visit. We appreciate your loyalty to our hotel. We hope that you will continue to be a guest at our hotel. We will pass all of your comments on to our staff. They always appreciate hearing when they are doing a good job. Thanks again for your time. We... More 

Tuscaloosa, Alabama
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 18, 2012

A very simple hotel with clean facilities, comfortable rooms, friendly staff, and a great location. The room itself was spacious with comfy furniture and a great bed. My bathroom could have passed any white-glove test. Free Wi-Fi is only one of several amenities that any business or leisure traveler will appreciate. There's really not much more that needs to be... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Alan L, Thank you for telling us about your recent visit. We appreciate all of your comments that you made about your room. We will pass these great comments on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you again for your time. We hope that you will... More 

King George, Virginia
Top Contributor
98 reviews 98 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 16, 2012

Travelled with my wife and granddaughter's Travel Volleyball Team. GM Janice worked with me to be sure my group was handled in a professional manner. Staffer Kristy was a joy to work with every time. The rooms were great, and spotlessly clean, the staff extremely helpful and the breakfast was tasty with many choices. This hotel is very new and... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear VicF70, Thank you for telling us about your recent stay. Thank you for mentioning Janice and Kristy. We will pass these comments on to them. We are so glad that we could accommodate you. We hope that you will return again in the future. We strive as a hotel to provide a clean, safe, and comfortable place to stay.... More 

Keene, NH
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 2, 2012

We stayed one night here on our way back from Florida to New Hampshire and it was perfect. The views of the mountains while having my coffee and breakfast in the morning were breathtaking. I would recommend this hotel to everyone.

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear danimal416, Thank you for telling us about your recent stay with us. Our view from the hotel is breathtaking. We are glad that you enjoyed it. We appreciate all of your thoughts and comments and are passing them on to our staff. They always appreciate hearing when they are doing a good job. Thank you again for your time.... More 

Manassas, VA
Top Contributor
197 reviews 197 reviews
44 hotel reviews
679 helpful votes 679 helpful votes
5 of 5 stars Reviewed February 5, 2012

I stayed 1 night at this hotel for personal travel/leisure. I paid for the room and booked directly through Holiday Inn online. I chose this hotel because of the glowing reviews (I had to see it for myself!) and location/convenience. Room: Mountain View Room (219) I chose this option because it was only $5 more, but it's not necessary to... More 

Was this review helpful? Yes
Asheville
1 review
4 of 5 stars Reviewed January 15, 2012

The hotel was like brand new. Very comfortable and clean. We enjoyed our stay very much.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments, and will pass them on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thanks again for your comments. We hope that you will come stay... More 

Boston, Massachusetts
Top Contributor
275 reviews 275 reviews
24 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed December 28, 2011 via mobile

The rooms where spotless and new, I didn't here a peep from kids or other room. Right off the highway and Blue Ridge Parkway. My stay was pleasurable, affordable and convienient.

Was this review helpful? Yes
Clintwood, Virginia
Top Contributor
108 reviews 108 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 13, 2011

My wife,daughter and I stayed Saturday night at the Holiday Inn Express Hotel & Suites in Salem.I have stayed here previously and like the location and the modern decor that the Hotel offers.Our check-in was smooth with attentive service and hospitality.Our room was very clean,fresh and spacious.The hotel room offered high-speed internet which allowed my daughter to finish some school... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for taking the time to review our hotel. We are so happy that we could accommodate you, your wife and your daughter during the Football Trip. We appreciate all of your comments. We will pass them on to our staff. They always like to hear when they are doing a good job. Thanks again for your comments. We... More 

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Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Hotel And Suites Salem
Hotel Style:
#2 Romantic Hotel in Salem
#3 Family Hotel in Salem

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