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Holiday Inn Express Hotel & Suites Salem

2.5 of 5 991 Russell Drive, Salem, VA 24153
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Salem
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Holiday Inn Express Hotel & Suites Salem
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202 reviews from our community

Traveler rating
    114
    56
    17
    9
    6
See reviews for
88
43
10
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
87 reviews 87 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good hotel, everything in good condition and clean. All the staff were very cheerful and friendly. Furniture at the reception area was different and trendy. Hotel was easy to find coming off the Interstate and very much a lone hotel. Breakfast was similar to those at my recent HEI stays, OK. Only issue that I had was with the... More 

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Crozet, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel but my only complaint is if you want to or have to work from your room you might as well go to bed! The wireless internet service is extremely slow and there isn't an option to connect directly via cable...

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Stow, MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I stopped here as a quick overnight stay on a road trip and I can not say enough good things! Both front desk agents we encountered were very friendly, our room was spotless, the room was large with high ceilings, the beds were comfortable, and the bathroom was spacious and also spotless. This really is a great... More 

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Orlando, Florida
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is awesome. My wife and I stayed here as we drove through the area. The Hotel itself was very well cared for, the staff were very friendly and helpful, the room was clean and beds comfortable. We had a room with 2 queens as there were no king rooms available (we did not have reservations, and arrived after... More 

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Summerville
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was clean and staff was nice but a couple things were aggravating. We have a large family and needed a room with a pullout couch. Upon arrival I asked if there was bedding for the pullout. The desk clerk was very courteous and gave me bedding in case there was none in the room. Upon arrival to the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Erik R, Thank you for taking the time to review our property. I appreciate your positive feedback about the cleanliness and nice staff at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry that you... More 

Linden,Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on our way to Tn/Nc area and it was a very nice hotel and very clean. It had a great breakfast buffet as well and the beds were very comfy with so many pillows to choose from.It was average priced and overall we enjoyed our stay.

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Albany, New York
1 review
5 of 5 stars Reviewed December 7, 2014

I was in Salem VA on business meeting. I was so pleased I chose Holiday Inn Express in Salem! The location is super convenient to the interstate. I was were warmly greeted at the front desk by Monica. She was very pleasant and helpful. The staff went out of their way to make us feel welcome. From the front desk... More 

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Top Contributor
122 reviews 122 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 6, 2014

This was a very nice hotel for our overnight stay. The king suite room was very clean and quiet. Large TV and plenty of room. The bed was very comfortable, big fluffy pillows, and a great shower. I would certainly recommend this hotel for anyone in the area.

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Delaware, Ohio
Top Contributor
135 reviews 135 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed here a couple of nights on a business trip. Exterior grounds: the grounds were clean and appealing. Not sure how long this location has been around, but it's definitely has a newer appearance. There was sufficient parking on the front, one side, and rear of the building. Common areas: The areas I visited included the main lobby and dining... More 

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Hampton
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed November 15, 2014

The hotel was very easy to get to, right off I 81. The reception/lobby area was very clean and desk clerk was efficient. Our room was as advertised "view of the mountains," and very, very clean. The beds were so comfortable with plenty of pillows. There were complimentary toiletries. The TV worked very well, as did the remote. After checking... More 

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Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Hotel And Suites Salem
Hotel Style:
#2 Romantic Hotel in Salem
#3 Family Hotel in Salem

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