We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Salem hotels

Holiday Inn Express Hotel & Suites Salem

2.5 of 5 Hotel   |   991 Russell Drive, Salem, VA 24153
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Salem to your Saves list
Holiday Inn Express Hotel & Suites Salem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
83%
Ranked #3 of 14 hotels in Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Michael3735 Chattanooga, Tennessee
  • Overview
  • Reviews (180)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (42)
  • Location
  • More
Write a Review

180 people have reviewed this hotel

Traveler rating
    104
    46
    15
    9
    6
See reviews for
82
38
10
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
Top Contributor
54 reviews 54 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Some long time ago, I stopped staying at Holiday Inn properties. They had gotten to the place where they were dirty, poorly managed and all around just didn't provide a comfortable stay. I would have rather gone camping than to stay at Holiday Inn. HAVE THEY EVER CHANGED FOR THE BETTER!!! On a trip to Washington, we decided to try... More

Was this review helpful? Yes 1
Richmond, Virginia
Top Contributor
207 reviews 207 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night here while on a trip to Mt Airy and it was an enjoyable stay. Friendly staff at the front desk, the king bed suite was clean, the bed was comfortable and the breakfast was great. The only problem we encountered was we experienced a slow processing time on the internet that night for an hour or so.... More

Was this review helpful? Yes
Trinity Fl
Top Contributor
64 reviews 64 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this hotel through a rest stop hotel magazine. The lady was kind & checked us in at the agreed rate advertised. The room large & clean. Beds comfortable. Breakfast was great with much to choose from. Very nice. Attendant as well. All in all , a very nice stop on our trip. Would stay again.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here last week and was greeted by Robert at the front desk. Upon finding out that I was at the wrong Holiday Inn, he was able to get my reservation switched to this location. Clean rooms and somewhat comfy beds (had a 2 queen room), along with central a/c made this a pleasurable stay. Breakfast was nice with options... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear brettman_0, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I have taken note of your valuable comments and will use these to monitor and... More

Accokeek, Maryland
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this hotel through TripAdvisor. I booked to stay here because it had good reviews. We arrived early (check-in is at 3pm). They were not able to accommodate an early arrival, and did not have rooms available right at 3pm. We had to wait about 30 minutes for the room to be available. The room was clean, and the... More

Was this review helpful? Yes
Virginia Beach
Top Contributor
56 reviews 56 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is easy to get to. Although our room was not ready when we checked in (after 3PM) it was within 15 minutes. The desk clerks were pleasant. We stayed in a king suite which was roomy but the bed definitely has seen better days. I used the exercise room and the bike seat does not lock in place... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear BeachTraveler, Thank you for telling us about your visit with us. We are very happy you chose us for your hotel needs. Thank you for mentioning your bed, and the exercise room. We are very sorry that you were not completely satisfied. We will pass this valuable feedback on to our staff. Thank you so much for your time.... More

woodstock, illinois
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night. The beds were comfy, room was clean. Nice hotel, the pool and hot tub were great at the end of a long day. Breakfast was great, the lady (I think her name was Christine) did a great job keeping everything stocked and fresh. Would definitely stay again.

Was this review helpful? Yes 1
ManagementTeamGM, Owner at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Bren, Thank you for telling us about your visit with us. Thank you for mentioning the pool, and the breakfast service. We are so glad you enjoyed those things. We will pass your great comments about Christine on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Holiday Inn Express... More

Henderson
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 19, 2014

All I can say is everything, and I mean everything about our stay here was absolutely perfect. And it was an easy in and out from the hotel to and from the interstate. Several good restaurants nearby too, and Salem has a nice downtown area.

Was this review helpful? Yes 3
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear James, Thank you for telling us about your stay with us. We really appreciate all of your feedback. We are so glad that you enjoyed all that the hotel has to offer. Thank you so much for your feedback. We hope that you will consider us again in the future. Sincerely, Holiday Inn Hotel & Suites Salem More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

Hotel in Covington, VA was the closest thing to "home". It was clean, updated, safe & comfortable. It smelled fresh too. Highly recommend to others traveling to this area. It was a few dollars more than place a couple doors down but worth every penny for the overall quality

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Emily, Thank you for telling us about your stay. We are so glad that you said that we are the closet thing to home. We are so glad that you were comfortable and that you felt safe. Thank you so much for your time. We hope that you will consider us again in the future Sincerely, Holiday Inn Express... More

Lanoka Harbor, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

Found the room to be comfortable, smelled and looked clean. Plenty of towels, nice Bath and Body Works toiletries in room. Free wifi and breakfast. Fresh coffee and hot water for tea available at night in lobby. Outdoor pool area was nice. Hotel staff were friendly. Ask for a room facing the mountains in the back. Saved $$ using the... More

Was this review helpful? Yes 1
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear 1BeachBumNJ, Thank you for telling us about your visit. We are so glad that you enjoyed what the hotel has to offer. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests. Thank you so much for staying with us. We hoe that you... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Salem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, IHG, Booking.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Hotels.com, Agoda, Expedia, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Salem

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Salem #3 Family Hotel in Salem
Hotel Class
Official Description (provided by the hotel)
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 
Number of rooms
75

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer