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All 14 Salem hotels

Holiday Inn Express Hotel & Suites Salem

2.5 of 5 Hotel   |   991 Russell Drive, Salem, VA 24153
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83%
Ranked #3 of 14 hotels in Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Scott_H423 Hixson, Tennessee
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161 people have reviewed this hotel

Traveler rating
    94
    40
    12
    9
    6
See reviews for
75
30
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Hixson, Tennessee
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stopped here last night and got a king size suite without reservations. They accepted a AAA discount and the price was quite reasonable. The suite was HUGE! I mean, it was big. I've stayed in larger suites around the country, but usually for a lot more money. Great TV, big bed, nice bathroom, lots of chairs, wifi. The bed,... More

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Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I recently stayed here with two teenagers. I had reserved standard 2 Q room, they gave us a larger room with a sitting area and pull out couch, and a small kitchen area. The boys appreciated that they didn't have to sleep in the same bed. The bathroom was clean, the bedding was clean and comfortable. Breakfast was average, no... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear dbjmp, Thank you for telling us about our visit with us. We hope you and your sons enjoyed your time in Salem. We strive to provide a clean, safe, and comfortable place to stay. Thank you for your feedback. We will pass it on to our staff. Thank you so much for your time. We hope that you will... More

Ellijay, Georgia
1 review
1 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on April 7, 2014. We were assigned room 115. While I was in the fitness room, a man entered our room while my wife was laying down. She was obviously frightened. He said he was assigned room 115. When I returned to the room, my room key wouldn't work and my wife... More

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Nashville, Tennessee
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with reservations to rest to split our long trip in half. The staff was nice, and they had chocolate chip cookies if we wanted any in the eating area. There was also a basket of fruit. The rooms were clean. We actually ended up by the elevator. I didn't click on preference for location. Being by the... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Pocahontas04, Thank you so much for telling us about your visit with us. We are so glad that you enjoyed the amenities that the hotel has to offer. We will pass this great feedback on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We... More

Maryland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a trip to Charlotte from Maryland, we stopped at this hotel overnight to rest. The hotel was excellent and the complimentary breakfast was outstanding. There was a young lady who worked in the breakfast area that was just so hospitable that it made our overnight stay that much better. We stayed there on Thursday Night of March 20th. When... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Ronniestew, Thank you so much for telling us about your visit with us. We are so glad that you enjoyed the complimentary breakfast. We are always trying to find ways to make this service better. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Holiday Inn Express Hotel &... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights and it was a very good experience. The staff was friendly and the hotel was very clean and quiet. The breakfast area was large and well-cared for. The breakfast buffet was the usual HIE and was kept well supplied. I definitely recommend staying here,

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Tammy, Thank you for telling us about your visit with us. We are so glad that you and your family stayed with us. We hope that you and your family enjoyed Salem. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will... More

Salem, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Stopped without reservations late at night and the Staff was friendly and efficient. Rooms were very comfortable and very clean. Staff let us borrow a snow scraper from her car the next morning. Would stay again.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Hayeskm, Thank you for telling us about your visit. We are so glad that we could accommodate you during stay in Salem. We are so glad that you chose us. We will pass this feedback on to our staff. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Holiday... More

cape may nj
2 reviews
5 of 5 stars Reviewed February 14, 2014

I purchased this room for my son and his family after hitting a bad snow storm. This hotel was very close to route 81 in salem virginia. They unfortunately didn't have enough money to purchase this room. I called and booked the room over the phone and the staff was very helpful and allowed me to book the room without... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear lisacape, Thank you so much for telling us about your family's stay. We are so glad that we could help them out during the snow storm. We are so glad that we could be there for you, and your family. We will pass this feedback on to our staff. We hope that you may consider us again in the... More

Chapel Hill, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 29, 2014

I'm late writing this review, but better late than never! I wanted to make sure I gave this place all the kudos they deserved. My friend and I were in town for the UNC at VTech football game in October 2013. We had never been to the area before and were so late making plans for the game that there... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear CarolinaBlue08, Thank you so much for your feedback about the hotel. We really appreciate all of your feedback. Thank you for telling us your concerns about the billing. We find it very important at the hotel to make sure we tend to the needs of the guest. Details are very important in our eyes. Thank you so much for... More

Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 28, 2013

The Salem, VA Holiday Inn is very convenient to the area highways. There are also a couple restaurants nearby. The hotel room was clean and comfortable. The breakfast was good, typical for a Holiday Inn Express. My rooms heat-A/C unit did fluctuate throughout the night, but that's a typical hotel problem.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear EB0320, Thank you for telling us about your stay with us. We really appreciate all of your feedback. Thank you for telling us your concerns about the heating/cooling in the room. We will make sure we pass this feedback on to our staff. We use guest feedback to make the necessary changes to the hotel to make it better.... More

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Additional Information about Holiday Inn Express Hotel & Suites Salem

Also Known As:
Holiday Inn Express Hotel And Suites Salem
Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 14 hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Official Description (provided by the hotel):
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 
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