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All 14 Salem hotels

Holiday Inn Express Hotel & Suites Salem

2.5 of 5 Hotel   |   991 Russell Drive, Salem, VA 24153
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Ranked #3 of 14 Hotels in Salem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Cscott37 Elizabeth City, North Carolina
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187 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Elizabeth City, North Carolina
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here with family for a tech game and was pleasantly surprised. Beds were very comfortable and room was really clean. They could use some work on breakfast. Eggs were very fake tasting and were shaped in square cubes. Oj and apple juice were watered down to the point of being tasteless. The other area that could have made my... More

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Potsdam, New York, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love staying at Holiday Inn Hotels and am an IHG Rewards member because we love them so much. This hotel was very nice and comfortable but when I checked in I was warned to only use the front entrance because the locks on the rear doors often stick. So we stayed away from them but when I took my... More

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Richmond, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one night here and were very pleased with our accommodations. This is a very clean and new hotel. The staff was very friendly and helpful. The bath towels were super soft and actually smaller freshly laundered! Breakfast was great with a large and nicely decorated dining area . We will return to this hotel!

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Augusta, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As we traveled towards our trip to Bar Harbor, Maine we decided to take the scenic route. We stopped at this beautiful town with mountains overlooking the town. We stopped at the Holiday Inn Express. I would consider this one of the best of the best. Wonderful, spotless room. Reasonably priced and what a great nights sleep. We ask the... More

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Ottawa, Canada
Top Contributor
59 reviews 59 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here on a drive-by stop that what exactly mid-way to our final destination. Anyhow, I do like HI Express hotels, for they give great Military Rates (frankly, they're always the same as their best rate). Anyhow, the hotel staff were great, friendly and helpful. The hotel and room were spotless. I asked for a pizza joint recommendation and the... More

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Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 10, 2014

If your looking for a clean hotel, in a safe area, with comfortable beds, friendly staff and good breakfast, then this is it. The breakfast was delicious and inviting. The decor, beds and bathroom were all fresh and neat. The only issues were that our refrigerator did not work, and we were unable to check in a little early. The... More

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2014

What a great place off 81S. We were driving down and needed a place to stay the night. Gail at front desk was very kind and helpful and got us a super clean great room quickly. Everything is fairly new so no need to worry about it being rundown. Rooms were quiet and there is a vending machine on the... More

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Chattanooga, Tennessee
Top Contributor
57 reviews 57 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 19, 2014

Some long time ago, I stopped staying at Holiday Inn properties. They had gotten to the place where they were dirty, poorly managed and all around just didn't provide a comfortable stay. I would have rather gone camping than to stay at Holiday Inn. HAVE THEY EVER CHANGED FOR THE BETTER!!! On a trip to Washington, we decided to try... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Michael, Thank you for telling us about your visit with us. We really appreciate your feedback. We are happy that you decided to give Holiday Inn another chance. Thanks for choosing us. We strive to provide a clean,safe, and comfortable place to stay. Thank you for staying with us. We hope to see you again in the future. Sincerely,... More

Richmond, Virginia
Top Contributor
217 reviews 217 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 18, 2014

Spent one night here while on a trip to Mt Airy and it was an enjoyable stay. Friendly staff at the front desk, the king bed suite was clean, the bed was comfortable and the breakfast was great. The only problem we encountered was we experienced a slow processing time on the internet that night for an hour or so.... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear duffey, Thank you for telling us about your visit with us. We really appreciate your feedback. Thank you for telling us your concerns about the internet service. We are very sorry for any inconvenience that you were caused. We will pass this feedback on to our tech staff. Feedback is very important to us. We use it to make... More

Trinity Fl
Top Contributor
65 reviews 65 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 14, 2014

Found this hotel through a rest stop hotel magazine. The lady was kind & checked us in at the agreed rate advertised. The room large & clean. Beds comfortable. Breakfast was great with much to choose from. Very nice. Attendant as well. All in all , a very nice stop on our trip. Would stay again.

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Sean, Thank you for telling us about your stay with us. We are so glad your enjoyed the hotel. Thanks for your comments about the room, and the breakfast. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely,... More

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Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
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Holiday Inn Express Hotel And Suites Salem

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