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All 14 Salem hotels

Comfort Suites Salem

2.5 of 5 Hotel   |   100 Wildwood Rd, Salem, VA 24153
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85%
Ranked #5 of 14 hotels in Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
elegan Pa
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74 people have reviewed this hotel

Traveler rating
    27
    34
    7
    3
    3
See reviews for
32
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Pa
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed overnight on our way down South. Never stayed at a comfort suites before, but was very impressed. Very clean hotel. Not far from I-81. Indoor pool and spa was nice. We normally stay in Roanoke but this hotel was great. Reasonably priced hotel, good value for the price. Would definitely stay here again and would recommend to others.

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cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the rave review. We are glad that your first experience at a Comfort Suites was a great one! Hope we see you soon! More

Rochester, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Easy access from I-81. Room was clean, very comfortable and spacious. Complimentary breakfast was very good with variety that would suit just about everyone. Always look for this chain when I travel as they have not disappointed. Close proximity to shopping and restaurants.

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cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the rave review. We truly appreciate guest like you! We hope that we see you soon if your traveling to Salem again. Thanks so much! More

West Rutland, Vermont
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2014

This is one of the nicest places we have stayed in the month we have been traveling. The room is big, clean, neat, inviting. The staff was very friendly. Unfortunately, I didn't get to try the hot tub, but it looked very inviting. It was the only place we've stayed that had bold flavored coffee! A real treat! Not the... More

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cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the positive feedback! We can't wait to see you again! More

Hazleton, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2014

This was one of the nicest rooms I have ever booked for the money. It was conveniently located off of I-81 and had many eating options close by. The suite was comfortable and clean and the breakfast area was open and bright. I would highly recommend this hotel to anyone without worry.

Was this review helpful? Yes 1
cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the wonderful words about our hotel. We truly appreciate your response. We hope to see you again! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 11, 2014

We have stayed here twice while traveling through the area. The rooms our spacious enough for our family of 7. There were also plenty of places to charge our growing number of electronic devices. Check in was smooth, and the front desk was helpful. At this hotel, I do have to get linens for the fold-out bed from the front... More

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Farmingdale, Maine
Top Contributor
102 reviews 102 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 4, 2013

The day before our stay I called and requested that housekeeping spray my our room with nothing because I am acutely allergic to fragrances and chemical sprays. When we walked into out room it was highly scented. Obviously my request was not fulfilled and I trusted that it would be. After checking eight other rooms I finally found one I... More

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cssalem, General Manager at Comfort Suites Salem, responded to this review

First of all our goal is to satisfy 100% of the customers that choose to stay with us. Unfortunately we did not meet your needs. I would like to say that your reservation did not come through our system until the day of your arrival after housekeeping already cleaned. They do use chemicals to kill any bacteria or viruses in... More

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed November 23, 2013

This is my "go to" hotel when in the area. Staff always friendly. Room always spacious, clean, and comfortable. Breakfast always fresh and plentiful. Indoor pool is inviting especially the Jacuzzi. The only change I have an issue with over the last few years is the fitness room, although still well-equipped, used to have a universal weight machine which has... More

Was this review helpful? Yes 1
cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the rave review. We can't wait to see you soon! More

Fairfax, Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed November 17, 2013

We were visiting VA Tech and all the hotels in Blacksburg and Christiansburg were sold out, so we stayed here (November 15, 2013). After getting ready for bed, we pulled back the covers and saw that the sheets were either stained or soiled. Disgusting. When we called down to the front desk and asked them to send someone up with... More

Was this review helpful? Yes 1
cssalem, General Manager at Comfort Suites Salem, responded to this review

I'm terribly sorry about your stay with us. I can assure you this is not a norm for our hotel. We take these issues very seriously and I can assure you that these will be addressed immediately. I do understand if you don't want to give us another try but I can assure you if you do these matters will... More

Taylors
Contributor
20 reviews 20 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

When traveling with my family, we always stay at Comfort Suites, because we can put our entire family of 7 in one room. Three young kids fit nicely in the queen bed and the other two on the comfortable pull-out couch. Just wish they had told us upon check-in that we had to come back to the desk to get... More

Was this review helpful? Yes 1
cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for letting us know how wonderful your stay was with us. I will let the front desk clerk read this so she knows how great she was. We hope you come stay with us again as we loving you with us. More

Madison, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 10, 2013

We recently spent a week in this hotel while vising out family in Salem. The rooms are clean and spacious with a refrigerator add microwave. The staff are extremely friendly and helpful. The night we arrived all the ice machines were broke, so the front desk attendant went into the breakfast kitchen and got ice for everyone that requested ice.... More

Was this review helpful? Yes
cssalem, General Manager at Comfort Suites Salem, responded to this review

Thank you so much for the great review. I'm sorry the ice machine was down during your stay. We have resolved the issue for future guests. We can't wait to have you come back. We love having guests like you! More

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Additional Information about Comfort Suites Salem

Also Known As:
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Address: 100 Wildwood Rd, Salem, VA 24153
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Salem 2.5*
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