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All 14 Salem hotels

Comfort Suites Salem

2.5 of 5 Hotel   |   100 Wildwood Rd, Salem, VA 24153
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83%
Ranked #5 of 14 hotels in Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
chabbe74
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91 people have reviewed this hotel

Traveler rating
    36
    38
    9
    3
    5
See reviews for
42
22
1
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was the closet hotel we could find near virginia tech since we waited until the last minute to book. It's even harder for us because we generally travel as two adults and three teenagers. This hotel had two really nice queen beds and a pull out sofa. There was plenty of room for all of us. Staff was very... More

Was this review helpful? Yes
cssalem, Manager at Comfort Suites Salem, responded to this review

Thank you so much for letting us know how much you really liked your stay. We look forward to serving you many more times. We truly enjoy guest like you! More

Jacksonville, Florida
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 24, 2014

Entered the lobby and was not impressed. However, first impressions can disguise someplace nice. The lobby was small, but the staff were friendly. Our room was a pleasant surprise. A sofa and coffee table were separated from the beds by a small wall. The TV could be viewed from either. Additionally there was a desk and chair, and a dresser... More

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Dallas, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

Jennifer at check-in was friendly, professional, and welcoming. The room was very large, clean, and quiet. Plenty of outlets for phones, computers, and iPads. Breakfast was very satisfactory. Nearby, walkable restaurants covered most tastes and budgets. Convenient to I 81. Would stay here again when in the area.

Was this review helpful? Yes
Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

The good things: good breakfast that is free, Walkable to Kroger and very good restaurants, clean place, comfortable beds, and pillows. Did not use the pool it looks good from outside, and fitness center looks good too. All the appliances in the room are in working condition. Internet is fast. The bad things are: the tub was not holding water,... More

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Cleveland, Tennessee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 11, 2014

Traveling with our grandkids, so the suite was perfect and the pool was a great experience after a long car ride. Very good experience and the price was great! Breakfast was good and we loved the blueberry pancake option.

Was this review helpful? Yes 1
philadelphia
1 review
1 of 5 stars Reviewed July 8, 2014

I reserved a suite for 6. When I arrived, there was no bedding for the pull out couch. I called down to the front desk, and their response was "you can come down and get it" and I asked "can someone bring it up to me" and their response was "you will have to come down and get it". When... More

Was this review helpful? Yes
cssalem, General Manager at Comfort Suites Salem, responded to this review

I am sorry that your recent stay with us was not a great one. I do apologize for that. We so not keep sheets for the pullout sofa in the room to ensure our guests that the sheets are clean. We had one person on the desk and they must have been busy at the desk to not have brought... More

l1i2s3a
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2014

Highly recommend this hotel. We had a 2 queen bed suite. Very spacious. Sparkling clean. Love the way they use no comforters or spreads. Very crisp linens. The bathroom was the cleanest we have seen in any hotel we have stayed in the last 3 months…..so refreshing. They even had a nice touch of a rubber ducky in the tub.... More

Was this review helpful? Yes 1
cssalem, General Manager at Comfort Suites Salem, responded to this review

We are thrilled that you had a wonderful stay with us. We truly love reading feedback from guest like you! We hope we can serve you in the future. Safe travels! More

Salisbury, MD
Top Contributor
61 reviews 61 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 21, 2014

The hotel itself is very nice HOWEVER, the AC is not on in the lobby OR the pool area. It's like a sauna. Also, the eco friendly rooms take forever to cool down. In each of the three rooms we have we turned the themistat down as soon as we entered the rooms. After 4 hours two of the rooms... More

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Red House, West Virginia
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014 via mobile

Our stay was great. Even though it was last August, we still talk about how great it was. Highly recommend to anyone traveling I81. Large selection of restaurants close by, many within walking distance. Great staff! Will stay again if in area.

Was this review helpful? Yes
Ormond Beach, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed June 2, 2014

The Mrs and I were put in a room that was 85 degrees-hostess suggested 4 other room were same. After unpacking and repacking we decided we would just have to deal with the heat. Next morning I tried to speak with general Mgr. not in when home I called on 5 other times-not in I then called corp final got... More

Was this review helpful? Yes
cssalem, General Manager at Comfort Suites Salem, responded to this review

Mr. Unhappy, Sorry you were not happy with your stay. Yes our building is Eco-friendly so when someone is not in the room the AC or heat does not keep running. We also have thermostats on the wall so when you come in to the room you can just turn it to the number you like. I'm sorry that you... More

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Additional Information about Comfort Suites Salem

Address: 100 Wildwood Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Salem 2.5*
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Also Known As:
Comfort Suites Salem Hotel Salem

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Salem
Hotel Class
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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