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Comfort Suites Inn at Ridgewood Farm

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2898 Keagy Rd, Salem, VA 24153
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Comfort Suites Inn at Ridgewood Farm
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Comfort Suites Inn at Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm
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70 reviews from our community

Traveler rating
    24
    22
    8
    13
    3
See reviews for
15
17
7
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I was extremely impressed when I stayed here. The staff was very accommodating, the hotel took care of my taxi fare from the bus station to the hotel, and they even provided me with shuttle service to nearby placed that I needed to go. Would definitely recommend this place to anyone!

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Brooklin, Canada
Top Contributor
186 reviews 186 reviews
39 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 27, 2015

Let me start by saying there were some problems in our stay. Remodeling out front made it a little more difficult to wheel the luggage cart in and the handicapped have to push their cart up a small hill, but that's life. The sofa in the room was pretty saggy, but the welcome cookies and the rubber ducky in the... More 

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Champlin, Minnesota
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2014

We stayed at this hotel about 1 1/2 years ago and I was so impressed. The desk staff was very friendly and very helpful (and they had fresh baked cookies in the afternoons), the woman who took care of the breakfasts was outstanding, and all of the housekeeping people we encountered were friendly and very efficient. So when we made... More 

Was this review helpful? Yes 1
csridgewood, General Manager at Comfort Suites Inn at Ridgewood Farm, responded to this review

Thank you for taking the time to review our property. I apologize we failed to exceed your expectations during your stay. Since your stay we have made several changes in the areas of breakfast and housekeeping to ensure these circumstances will not be an issue in the future. We are also undergoing some renovations to improve our overall appearance to... More 

Nanuet, New York
Top Contributor
82 reviews 82 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 9, 2014

The rooms have plenty of area, didn't feel cramped one bit. Everything worked perfectly, and the bathroom was great, spacious, plenty of counter space, and good water pressure, plenty of towels. The only thing that took me by surprise about it was the toilet, it is set pretty low. Mostly quiet, we did hear some talking in the next room... More 

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Top Contributor
70 reviews 70 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 4, 2014

Outstanding customer service by the front desk upon arrival to check in, checked me in quickly and incident free. The room was spacious and very clean. The bed and pillows were very comfortable. The hot breakfast was good, the breakfast area was very clean and plenty of food, from eggs, sausage, cereal, oatmeal, fruit, bagels and yogurt. I will be... More 

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Riverside, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

I booked a room for my daughter at this location. Manager Gabriela gave great service. They picked my daughter up from Roanoke Greyhound bus station, next day she was dropped off at her exam center, later she was picked up from their and dropped back at Greyhound station. They shuttle was not available on the day of pick up but... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 23, 2014

We stayed here when driving north on the Parkway. This was a very pleasant property and the young lady who checked us in was very helpful. Our room was large and well furnished. The bed was comfortable and we enjoyed the breakfast. The breakfast room actually has a lovely view looking out over the pool area to the mountains. I... More 

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Torrance, California
Top Contributor
94 reviews 94 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 22, 2014

We stayed one night at this Comfort Inn in Salem. This was an excellent choice, very clean room with 2 queen beds, microwave, fridge, good sized bath, flat screen TV. Our room was on the third floor with a nice view. The parking was good and this seems to be a very nice safe area. There is an excellent chinese... More 

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Brogue, Pennsylvania
Top Contributor
77 reviews 77 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 16, 2014 via mobile

We stayed here during a drive from PA to Nashville. The room was clean and comfortable. The front desk personnel were friendly. The breakfast was tasty with a good variety of choices. Overall, we were impressed and booked a night for our return trip home.

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

Due to a very busy weekend at Virginia Tech, we couldn't find a closer hotel. The last time we stayed in Salem, we were at the comfort Inn located right off 81. This was not as close to the main road as we would have liked which made our trip to and from the college closer to 40 minutes. (Better... More 

Was this review helpful? Yes 1
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