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Comfort Suites Inn at Ridgewood Farm

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2898 Keagy Rd, Salem, VA 24153
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Comfort Suites Inn at Ridgewood Farm
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Comfort Suites Inn at Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm
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75 reviews from our community

Traveler rating
    25
    25
    8
    13
    4
See reviews for
17
17
7
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vernon Rockville, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Booked this one for a stop on our trip to Florida. Wonderful helpful staff with great warm cookies for the kids. Room was clean and very comfortable. Staff recommended wonderful restaurant next door and had a great meal. We will be back!

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Murfreesboro, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at Comfort Suites in Salem , Va.. Our children live in Roanoke, so it was very convenient. to visiting, shopping, and eating out. Also, a hospital is close by if you need one. The room was very comfortable. The complimentary breakfast was good. Scrambled eggs were a little hard one morning, but the hostess was so nice and... More 

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Hillsborough, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My spouse and I have stayed at the Comfort Suites Inn in Salem VA on numerous occasions over the past two years, as we have frequent musical engagements in Roanoke on weekends. We find the hotel to be clean and comfortable, and the suite arrangements with 'fridge and microwave are especially suited for our particular diet needs (we bring a... More 

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Was this review helpful? Yes 1
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

I was very concerned about staying here after I read some of the reviews b/c I am a clean freak. this place was perfect, the room was very clean, the front desk people were very sweet & sincere & the breakfast was delicious.. I would give the place a perfect 10

Was this review helpful? Yes 1
greensboro, NC
Top Contributor
59 reviews 59 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed April 9, 2015

Was charged a smoking fee after I checked out. The only problem is I don't smoke. I was the only one in the room while I was checked in. I did not smell smoke when I checked in. I am very sensitive to cigarette smoke. When I called Hotel to complain, I was told only gm could remove charge. I... More 

Was this review helpful? Yes 3

Travelers are raving about these Salem hotels

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

I was extremely impressed when I stayed here. The staff was very accommodating, the hotel took care of my taxi fare from the bus station to the hotel, and they even provided me with shuttle service to nearby placed that I needed to go. Would definitely recommend this place to anyone!

Was this review helpful? Yes 1
Brooklin, Canada
Top Contributor
202 reviews 202 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 27, 2015

Let me start by saying there were some problems in our stay. Remodeling out front made it a little more difficult to wheel the luggage cart in and the handicapped have to push their cart up a small hill, but that's life. The sofa in the room was pretty saggy, but the welcome cookies and the rubber ducky in the... More 

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Champlin, Minnesota
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2014

We stayed at this hotel about 1 1/2 years ago and I was so impressed. The desk staff was very friendly and very helpful (and they had fresh baked cookies in the afternoons), the woman who took care of the breakfasts was outstanding, and all of the housekeeping people we encountered were friendly and very efficient. So when we made... More 

Was this review helpful? Yes 1
csridgewood, General Manager at Comfort Suites Inn at Ridgewood Farm, responded to this review

Thank you for taking the time to review our property. I apologize we failed to exceed your expectations during your stay. Since your stay we have made several changes in the areas of breakfast and housekeeping to ensure these circumstances will not be an issue in the future. We are also undergoing some renovations to improve our overall appearance to... More 

Nanuet, New York
Top Contributor
82 reviews 82 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 9, 2014

The rooms have plenty of area, didn't feel cramped one bit. Everything worked perfectly, and the bathroom was great, spacious, plenty of counter space, and good water pressure, plenty of towels. The only thing that took me by surprise about it was the toilet, it is set pretty low. Mostly quiet, we did hear some talking in the next room... More 

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Top Contributor
88 reviews 88 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 4, 2014

Outstanding customer service by the front desk upon arrival to check in, checked me in quickly and incident free. The room was spacious and very clean. The bed and pillows were very comfortable. The hot breakfast was good, the breakfast area was very clean and plenty of food, from eggs, sausage, cereal, oatmeal, fruit, bagels and yogurt. I will be... More 

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