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Hampton Inn Roanoke/Salem

#3 of 14 Hotels in Salem
Certificate of Excellence
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1886 Electric Road, Salem, VA 24153
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1 room 1 guest
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Hampton Inn Roanoke\/Salem
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255 Reviews from our TripAdvisor Community

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Traveler rating
    126
    85
    31
    10
    3
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44
25
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Fairfield, Connecticut
1 review
1 of 5 stars Reviewed 5 days ago NEW

After traveling 9 hours to this Hampton location on August 20, 2015 we checked in, dropped off our luggage and went across the street for a bite to eat. When we returned around 3:30/4:00 pm my son took a nap in the bed next to the window. After about 45 minutes my son woke up to a bedbug crawling on... More 

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Bob S, General Manager at Hampton Inn Roanoke/Salem, responded to this review

Hi, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. Upon your departure we had our pest control company come in to treat the... More 

Baltimore, Maryland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is always clean, always nice and the staff is always nice. my only problem is a wish it had more parking and sometimes it is a little tight on that hill. I always stay at Hampton Inns because I feel they are clean

Review collected in partnership with Hampton

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Alexandria, VA
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this Hampton Inn (our hotel brand of choice) on 8/7/2015 on our way home from a business trip to Nashville,TN. It is about five miles off I-81. It seems to be a new property and is connected to what seems like an also new hospital (I noted in previous reviews that some guests experienced... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The employees at this hotel are excellent. They know their jobs, smile, and truly want to ensure that guests have all that is needed. The ladies in the breakfast area are also hard-working and service-oriented. They give great directions to the area also.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Shenandoah Valley, VA
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night with friend in separate room--next door but connecting doors not allowed; very stupid really. Rooms are large and well laid out, complete with micro and 'fridge. Had a fabulous restful night with super quiet room, excellent mattress and pillows, zero noise from A/C. Breakfast not the best with too processed egg mixture that gave me reflux; plain... More 

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East Stroudsburg
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment you walk through the door you can tell that a lot of attention has been put into the comfort of the guests. You are greeted at the desk with a smile and in the lobby is a 24 hour free hot beverage set-up consisting of coffee, tea and hot chocolate. There are small nooks of reading areas... More 

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Hilton Head, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed in this hotel before because of it's proximity to friends and where we where headed the next Hotel was excellent and provided a great base for our excursions. Would stay here again if travel takes us to this area.

Review collected in partnership with Hampton

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 25, 2015

We were on our way back from the gulf coast and needed to stop somewhere late at night. Luckily they had one room left which was a suite. The room was very clean and spacious. The front desk receptionist at night was very friendly and inviting. Conveniently located next to the local medical center.

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Lancaster, South Carolina
1 review
2 of 5 stars Reviewed July 24, 2015

My wife and I were guests at the Salem, VA hotel, which is immediately adjacent to the Lewis-Gale Hospital. There is very limited parking near the hotel entrance. There is also a designated OVERFLOW parking area in the immediate vicinity ... but also immediately adjacent to the Hospital employee and visitor parking areas... confusing to the first time guest at... More 

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Bob S, General Manager at Hampton Inn Roanoke/Salem, responded to this review

Hi, I'm not sure what happened about not providing you with the form at check in because it is our policy to do so. We also have them sitting on top of the desk area with the route highlighted. I apologize for any inconvenience you had with parking. I trust the rest of your stay was enjoyable. Best regards, Bob More 

Enola, Pennsylvania
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 24, 2015

We stayed here last night 7/23/2015. We are riding our motorcycle from Pennsylvania to Nashville and my husband just booked this hotel with his app when looking for something about 3-4 hours from where we were at that time. We arrived about 11:30 p.m. and the first thing I noticed was how bright and cheerful the lobby is. The decor... More 

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