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Baymont Inn & Suites Salem Roanoke Area

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179 Sheraton Dr., Salem, VA 24153
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Baymont Inn & Suites Salem Roanoke Area
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Baymont Inn & Suites Salem Roanoke Area
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112 reviews from our community

Traveler rating
    36
    27
    26
    9
    14
See reviews for
45
24
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (33)
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There are newer reviews for Baymont Inn & Suites Salem Roanoke Area
See the most recent reviews
Fayetteville, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The linens were clean although we could have used more of them since the heat didn't work. We stayed with a group for the Shamrock Festival Volleyball tournament and no one in our group was happy with the accommodations. While my room wouldn't heat up, others complained of too much heat in their rooms. The hallway smelled in some places... More 

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks for the review of our hotel! We appreciate you taking the time to tell us how we are doing. We are happy to report that we will be doing away with all smoking rooms and will now be nonsmoking only. Then we will not have to use any sprays which may aggravate allergies in the hallways. We apologize for... More 

Houston, Texas
Top Contributor
76 reviews 76 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After a pothole destroyed our right front wheel, we exited the highway in need of overnight accommodations until the tire could be repaired. Yelp provided several good options, but as we got off the highway, we saw the sign for the Baymont Inn and Suites. As we approached the access road to the hotel, there was a large sign with... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

No bait and switch here. The coupon states on the bottom that it is based on availability only. We will generally always accept a coupon however that particular night there was a big event in town and we chose to stop accepting the coupon when we only had 5 rooms left. No hotel in this area was accepting any coupons... More 

Williamsburg, Virginia
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel tried its best to look new and clean but is still in need of some renovations. No elevator to the second floor,. The sink in our room was clogged. The rooms had new furniture and comfortable beds but the room was simply painted and looked unpolished in presentation. The folks were nice and tried to accommodate the issues... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for the nice words. We appreciate all suggestions you can give us as we are using them to improve always. When we started renovations we tried painting in first five rooms. Although it was a professional company we used, we were not satisfied with the look so we continued with wallpaper in other 100 rooms. The wallpaper looks... More 

Newton, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

room was ok. Bathroom tub needs upgrading. Water was either too cold or too hot. No regulations!! Had to ask for more linens. Did not clean room!! Got sick from eggs.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

We are sorry to hear you got sick! We had a full house and I don't know of anyone who got sick from the scrambled eggs. I really hope you are feeling better by now and I apologize if you didn't get any stayover service. Please contact management so we can discuss this further. I really want to hear from... More 

New Wilmington, Pennsylvania
1 review
3 of 5 stars Reviewed 2 weeks ago

Outside of the Inn and Suites were a little depressing. I also didn't like that I had a sliding glass door to the parking lot. (Safety was on my mind,) The room was nice. Interior hall way and doors needed a professional paint job.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks for taking time to tell us how your stay was. It always helps us to keep improving! When we bought this hotel last summer we were a little concerned about sliding doors and guest safety too which is why we installed all new locks and added another so that there are a total of 3 in place. This is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My fiance and I live in the area and we love hotel stays as a romantic night away. For the life of us, we haven't been able to find one to make us happy and made us feel comfortable as well as not feeling ripped off. That was up until we checked in at Baymont INN here in Salem. The... More 

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Wow, thank you so much! This makes us so happy. We are glad you have chosen us to stay with us. More 

Fresno, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice visit. The hotel was a step above some of the others. Walter, the maintenance man was a great help and Heather was also. We visit friends here often and will stay again. he renovations look great.

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks so much! We also think Walter is a great employee. I'm so happy to hear this. Thank you! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed with our volleyball team and we were all very pleased wifh the quality and cleanliness of the rooms. The staff was very accomodating and friendly. Best breakfast i think we ever had free from a hotel..we will definitely be back next year

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

We enjoyed having all the Volleyball Teams from The Shamrock Tournament last weekend. Thank you so much for the nice review and we look forward to seeing you again next year! More 

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