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All 14 Salem hotels

Baymont Inn & Suites Salem Roanoke Area

1.5 of 5 Hotel   |   179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
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Ranked #12 of 14 Hotels in Salem
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13 reviews from our community

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    4
    3
    1
    4
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6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Baymont Inn & Suites Salem Roanoke Area
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Lyme
1 review
1 of 5 stars Reviewed 4 weeks ago

Air conditioner did not work. Telephone pieces missing. Hair dryer pieces missing. Soured milk in breakfast room. Inexperienced check-in staff.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

I am sorry to hear that your recent stay was anything less than great. Please keep in mind that we had just been open 2 weeks when you stayed and we are still learning as we go. We have gotten all new air conditioners and keep extras on hand so as we find out that any units are not cooling,... More

Knoxville, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 12, 2014

Hotel employees very helpfull and understanding, but the Hotel is in Horrid shape. I wouldn't stay there for at least until July-2014.. Only then check renovations before you go. Looked like it's being painted, but carpets need rippout out, all rooms need new furniture, Moldy smell inside and out, grounds need maintenance. "You can put Lipstick on a Pig, but... More

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for your suggestions. We bought this Hotel May 6th and it was in bad condition. You will be glad to know that after your comments on May 12th, we did close down the hotel for 3 months and during that time we completely renovated the Hotel inside & out including all new room furniture packages, new carpeting &... More

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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Baymont Inn & Suites Salem Roanoke Area 1.5*
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Also Known As:
Salem Quality Inn
Quality Inn Salem

10 photos of this hotel

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