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Baymont Inn & Suites Salem Roanoke Area

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179 Sheraton Dr., Salem, VA 24153
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Baymont Inn & Suites Salem Roanoke Area
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Baymont Inn & Suites Salem Roanoke Area
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151 reviews from our community

Traveler rating
    55
    34
    31
    15
    16
See reviews for
63
35
12
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (151)
  • Mar-May only
    (73)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (38)
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    (36)
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There are newer reviews for Baymont Inn & Suites Salem Roanoke Area
See the most recent reviews
Mount Holly, North Carolina
1 review
2 of 5 stars Reviewed 2 weeks ago

Trip Advisor wants my review of my Cancelled stay! That's a Good one! All I know, is Baymont got my name wrong, their e-mail confirmation is Not working. I had to cancel my first reservation & made it for the following week. When I called back to cancel That one, [due to work] It seems I was lost in their... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

We are very sorry that we were unable to find your reservation. When I heard about your issues through a Corporate complaint, I was concerned because you mentioned Choice Hotels. We are Wyndham, not Choice. The other thing that may be a factor is that the last name that was being referenced did not match. The confirmation number you gave... More 

Pt Pleasant Beach
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on our way home from Greenville, SC. We had our dog with us. No Pet Fee here. The room was large, clean, the staff friendly and our stay excellent. Breakfast in the morning was included in the price we paid, Nigel, the person who was in charge of the breakfast area was terrific. The... More 

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you so much for the nice words. We are glad you were pleased with your stay and happy to hear you enjoyed the breakfast. Please come back to visit soon More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

While this hotel was older, it was clean & quiet. We were surprised to get a warm breakfast with the most awesome attendant named Nigel. Give him a raise - he refused a tip!!! Also mentioned it was pet friendly.

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks for the nice review! We value our staff! We only opened 6 months ago and after extensive renovations, it's so nice to hear our hard work has paid off. Thanks so much for choosing Baymont! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was in town for a Basketball Tournament and reserved 3 rooms at Baymont. Heather was very nice at checkin and gave me good tips about the area. Our rooms were very clean with new furnishings and a big flat screen and we all had refrigerators in our rooms which looked to be brand new as well. The views from... More 

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks you so much for the nice review! We are very pleased that you had a good stay and we thought your group was pretty wonderful too. We can't wait to see you again next year More 

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Please offer a better breakfast like all other hotels or No breakfast. This is not acceptable if you say " breakfast from 6 to 9 am" By 7:00 there is no breakfast with exception of dirty dishes everybody. No staff to clean up or refill anything.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thanks for your review! We regret that several large groups took food at once which caused a shortage for some travelers. We unfortunately had some staffing issues which contributed to that but lessons have been learned and we can assure you will get a nice hot breakfast next time you return! More 

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