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Baymont Inn & Suites Salem Roanoke Area

2.0 of 5 179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
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Baymont Inn & Suites Salem Roanoke Area
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Baymont Inn & Suites Salem Roanoke Area
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45 reviews from our community

Traveler rating
    9
    14
    12
    3
    7
See reviews for
19
8
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Baymont Inn & Suites Salem Roanoke Area
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Savannah, GA
1 review
3 of 5 stars Reviewed 2 weeks ago

The first room I stayed in the shower was broken so then we moved to a different room where everything worked. I liked the fact that they accepted pets which was why I chose the hotel.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for your review. We are in the process of installing all new tub fixtures so I don't foresee any problems or issues in the future. Please try us again. We enjoyed having you and your dog More

Maryland, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

first time in virginia pulled in at the baymont inn for much needed rest.and thats what i got.lady at front desk courtney . was a polite lady,helped with all of my questions. and the gentleman earl who helped me with my luggage was an awsome guy and very funny and needed a good laugh .. the rest of my stay... More

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Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you from the whole staff here at Baymont! More

Maryville, Tennessee, United States
Top Contributor
73 reviews 73 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for two nights for the Nascar races nearby at Martinsville Speedway. This was a good location, just right off the interstate, but nestled into the brightly peaked fall colors of the trees. Easily accessible and close to downtown Salem, Roanoke, and plenty of stores and restaurants. Check in was easy and staff was friendly. The free breakfast and... More

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for taking the time to write a review about our new hotel. It is always nice to hear honest reviews from guests who have experienced a stay firsthand. We can't wait to have you back again! More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2014

The newly renovated Baymont inn is the best hotel I have stayed at in Salem,VA in a long time. I had stayed at the hotel a year ago and was very unhappy. Since under new ownership the hotel has been beautifully remodeled. I was amazed at the high quality of the new rooms at a great price. The staff was... More

Was this review helpful? Yes 1
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for the wonderful review. We are so glad you enjoyed your stay and we are looking forward to having you stay again. More

Rome
1 review
2 of 5 stars Reviewed October 18, 2014

The staff was friendly. plenty of parking. I was put in a smoking room without even asked if I wanted one or not may have been because of a big party going on that the owner was throwing idk but pretty sure. Also they have cameras on everyone one of the parking areas except for the back lot and that's... More

Review collected in partnership with Baymont Inn & Suites

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Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for taking the time to tell us how we're doing. We do have cameras on all areas of the parking lot. Please call and ask for the manager for any help with any questions regarding your automobile. We do not put nonsmokers in smoking rooms without their permission and only a small percentage 5% of 115 rooms are... More

Scranton, Pennsylvania
1 review
1 of 5 stars Reviewed October 17, 2014

The lobby of the hotel was pristeen. The sign said all rooms were recently remodeled. We were sent around to the back door to enter. When we came in the hallway, the odor was terrible. The ceiling blocks are a mess. The room was filthy. The sliding doors and glass on the table and picture frames were filthy. There was... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

I'm sorry you had problems in your room. Please call management to discuss further as we are unaware of this complaint and can't find any complaint like this logged. I will need more information but ready to help More

Lynchburg, Virginia
1 review
3 of 5 stars Reviewed October 13, 2014

Hallways smelled like cigarette smoke. Doors needed to be planed, had to wedge or force some of them open. Breakfast was not very good, biscuits tasted like they were days old. Service was friendly and good.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Salem Roanoke Area 2*
Number of rooms: 120
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Also Known As:
Salem Quality Inn
Quality Inn Salem

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