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Baymont Inn & Suites Salem Roanoke Area

2.0 of 5 179 Sheraton Dr., Salem, VA 24153
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Baymont Inn & Suites Salem Roanoke Area
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Baymont Inn & Suites Salem Roanoke Area
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66 reviews from our community

Traveler rating
    12
    22
    16
    6
    10
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30
12
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Victor
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

everything was fine but they really need to get there maintenance in line! there was an electrical issue at which exposed wires from a live outlet needed serious attention. plus, there plumbing needs serious help! water heat blows

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

I'm sorry you had maintenance issues in your room. We rely on our guests to let us know when something can be improved. Thank you for notifying the front desk about the damaged cord you found behind the desk, we have replaced it. As for the water, we bought this hotel unaware of the hot water issues. Since then, it... More 

Etowah, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night while passing through, off I-81. We arrived around 12:30 in the morning. Everything was clean. Our room was a little dated but that was fine. The beds had the most comfortable mattresses! We didn't need the 5 cushy pillows though. The cost was very reasonable. We really enjoyed the free breakfast. We plan to... More 

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

We are so glad you chose Baymont Inn & Suites, Salem. We are happy to hear you enjoyed your stay. When you return you can expect to see the same reasonable rates and value for your dollar. Thanks so much for the review More 

Bridgewater
1 review
4 of 5 stars Reviewed 2 weeks ago

room was great. King size bed was too soft, would get 2 queens next time around. Would like to come back in summer when pool is open. nice feature to go right outside your room. Bathroom floor was dirty and some hair on the counter.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for taking the time to tell us how your stay was. We rely on our guest's opinions and suggestions so that we may continue to improve. We are looking forward to having you back this summer! More 

Parsippany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Sheets did not fit the mattress, thus made for a very uncomfortable night, sleeping on parts of the mattress.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for writing a review and letting us know how your stay was. The sheets are actually the correct size however we have heard of this happening before so we will try buying one size larger next time. The pillow top mattress is so thick, I think that's why it's been an issue. Sorry for that inconvenience. More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

The room was not very clean. The Bathroom was disgusting, there was mold in corners of ceiling/walls, and floor. Suggestion: An exhaust fan should be installed in bathroom to get rid of moisture. There was hair on the sheets.....The breakfast was satisfactory.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

I'm sorry to hear your stay was anything less than perfect. I have absolutely no record of this (serious!) complaint. It's very important that you contact management so we can get more information. I have spoken with all front desk staff and no one has heard of hair on sheets or mold in the bathroom. I look forward to speaking... More 

Roanoke
1 review
4 of 5 stars Reviewed 3 weeks ago

Beds are very comfortable. The only problem I had was the sliding door to the room was very hard to close. Other than that everything was great!!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you very much for the nice review. We look forward to you staying with us again soon More 

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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Salem Roanoke Area 2*
Number of rooms: 120
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Also Known As:
Salem Quality Inn
Quality Inn Salem

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