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All 14 Salem hotels

Baymont Inn & Suites Salem Roanoke Area

1.5 of 5 Hotel   |   179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
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Ranked #13 of 14 hotels in Salem
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5 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
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English first
Blue Bell
1 review
1 of 5 stars Reviewed 1 week ago

I was expecting more of a newly rennovated motel. Upon our arrival, the smell of paint was pervasive, including in our room. The window drape was unhooked from one side, there was debris on the floor, dental floss in the exposed sink drain which did not have a stopper and the television did not work. The paint in the bathroom... More

Review collected in partnership with Baymont Inn & Suites

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Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Please try us again. We have taken your point and made repairs as necessary. We are committed to making your return trip a perfect stay! More

Lyme
1 review
1 of 5 stars Reviewed 1 week ago

Air conditioner did not work. Telephone pieces missing. Hair dryer pieces missing. Soured milk in breakfast room. Inexperienced check-in staff.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

I am sorry to hear that your recent stay was anything less than great. Please keep in mind that we had just been open 2 weeks when you stayed and we are still learning as we go. We have gotten all new air conditioners and keep extras on hand so as we find out that any units are not cooling,... More

Knoxville, Tennessee, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 12, 2014

Hotel employees very helpfull and understanding, but the Hotel is in Horrid shape. I wouldn't stay there for at least until July-2014.. Only then check renovations before you go. Looked like it's being painted, but carpets need rippout out, all rooms need new furniture, Moldy smell inside and out, grounds need maintenance. "You can put Lipstick on a Pig, but... More

Was this review helpful? Yes
Heather S, Manager at Baymont Inn & Suites Salem Roanoke Area, responded to this review

Thank you for your suggestions. We bought this Hotel May 6th and it was in bad condition. You will be glad to know that after your comments on May 12th, we did close down the hotel for 3 months and during that time we completely renovated the Hotel inside & out including all new room furniture packages, new carpeting &... More

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Additional Information about Baymont Inn & Suites Salem Roanoke Area

Address: 179 Sheraton Dr., Salem, VA 24153 (Formerly Knights Inn)
Phone Number:
Location: United States > Virginia > Salem
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Baymont Inn & Suites Salem Roanoke Area 1.5*
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Also Known As:
Salem Quality Inn
Quality Inn Salem

10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
COMPLETELY RENOVATED inside & out 120 room Hotel. Located directly off I-81. Nearby Salem Civic Center and Moyer's Sports Complex. Many restaurants and shopping within 1 mile. Beautiful mountain views and hiking on the Appalachian Trail. Features amenities such as seasonal adult & kiddie pool, free deluxe continental breakfast with hot items, WIFI, business center, fitness center, laundry room, banquet & meeting facilities. All rooms accessible from interior corridors. Expansive outdoor areas with Gazebos. All newly decorated rooms have coffeemakers, hairdryers, digital safes, irons, ironing boards and new flat screen televisions. Fridges & microwaves available upon request ... more   less 
Number of rooms
120

Questions & Answers

Questions? Get answers from Baymont Inn & Suites Salem Roanoke Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?