We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

2.5 of 5 395 Old Franklin Tpke, Rocky Mount, VA 24151
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
Write a Review

56 reviews from our community

Traveler rating
    16
    18
    10
    7
    5
See reviews for
23
12
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (14)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
All months
There are newer reviews for Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
See the most recent reviews
Orlando, Florida
1 review
2 of 5 stars Reviewed June 27, 2014

I originally grew up in Franklin County, Va and graduated from the HS there in 2001. My family and I were there for a family vacation due to a fundraiser that was being held in my honor with my battle against leukemia. Our travel dates were 6/6/14-6/10/14. When making the reservation, we were very upfront about my condition and how... More 

Was this review helpful? Yes 1
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We will address these points. We are confident the necessary adjustments will be made, in order to ensure... More 

Moneta, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

We brought a large group of professionals to this hotel and had some issues with the hotel booking system and not being able to book some guests without numerous calls. They also required a bit of follow up to ensure they were ready for us to descend on them all at the same time of day. There was also one... More 

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for the comments you posted about our hotel. We take great pride in our hotel and staff and are strive to make everyone’s stay a pleasant one and I can see we met most of our goals with you. I want to thank you for your group business and it was a little confusing at first with the... More 

Dale City, VA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 14, 2014

There aren't a lot of hotels to choose from around Rocky Mount, VA. It was a bit pricey, but was either new or recently renovated. The beds were comfortable and we had hot water. The room and other areas were very clean. I didn't rate kids activities because we didn't have any kids with us. I didn't rate room service,... More 

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for the great comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount, Virginia. As an experienced traveler, you understand how important a clean, comfortable room and friendly staff are. We take great pride in our hotel and are happy to hear that your stay was pleasant and that we met your expectations. I am... More 

Raleigh,North Carolina
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2014

When meeting friends from New Hampshire on their trip to the Blue Ridge Parkway heading West they had made reservations at this hotel as we did coming from Raleigh, NC it was a convenient location for both of us. Having never been in this area before for both couples we found this a pleasant stay. When checking in we found... More 

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for the comments you posted about our hotel. We take great pride in our hotel and staff and are strive to make everyone’s stay a pleasant one and I can see we met most of our goals with you. More 

North Lima
2 reviews
5 of 5 stars Reviewed March 13, 2014

I stayed there last march and staying there again this march for the nascar race,I found this hotel pleasant in every way,Will continue staying here every spring and fall race as long as they will have me. Breakfast is great also.

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for the comment and look forward to seeing you at the end of the month for the NASCAR race. More 

Auburn Center, Pennsylvania, United States
Top Contributor
93 reviews 93 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 28, 2013

I stayed here for a business trip last week. I was a bit skeptical because of the reviews I read on here, however it was the best choice for the area I needed to be in for the meeting. I found the front desk staff to be attentive and professional. The rooms were clean & comfortable. I'll be staying here... More 

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

I am glad you took the time to read postings regarding the hotels in Rocky Mount and decided to stay with us. Based on your posting you were skeptical about staying with us but your ultimate decision was to try us. I can tell that we succeed with a friendly staff and a clean comfortable rooms. See you the next... More 

Raleigh, North Carolina
Top Contributor
194 reviews 194 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 12, 2013

We stayed here recently while attending a wedding in the area. The hotel is fine but the room had a musty smell. The breakfast was the usual for a Holiday Inn Express but it was well done. The room was clean although it could use a little updating. If you're passing through it's fine but I wouldn't make it a... More 

Was this review helpful? Yes 2
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

I would like to thank you for the comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount, Virginia. We take pride in our hotel and staff, and our goal is to provide our guests with a clean, comfortable room and friendly service. We are looking into the musty odor that you experienced in your room. We... More 

Suffolk, Virginia
Top Contributor
62 reviews 62 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 2, 2013

We stayed in this Holiday Inn Express for one night while passing through. We normally are very pleased with this chain but this one was not quite up to par. The room had a mildew / wet smell to it. My wife noticed it even more than I did since she is more sensitive to odors. After we went out... More 

Was this review helpful? Yes 1
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

I would like to thank you for the comments you posted regarding our Holiday Inn Express & Suites in Rocky Mount, Virginia. We take pride in our hotel and staff, and our goal is to provide our guests with a clean, comfortable room and friendly service. I can see we came up short with your visit. We will look into... More 

Travelers are raving about these Rocky Mount hotels

Apopka, Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 28, 2013

I read some of the recent reviews of this property which are largely positive, and decided to ignore the overall lower rating for this Holiday Inn Express. My mistake! We found a dirty washcloth in the shower, a crayon and other debris under the coffee table, a shower curtain rod ready to fall off....and...when the A/C rattle became too annoying,... More 

Was this review helpful? Yes 1
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the cleanliness and maintenance of your guest room. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We will address these points. We are... More 

USA
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 27, 2013

We stayed here last weekend. The facility was clean, service good, breakfast was good, staff was pleasant and helpful, and the area was nice. Our check of Trip Advisor reviews prior to this visit had shown some concerns but we found none. We would definitely stay here again!

Was this review helpful? Yes
Kathleen H, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

I don’t know what to say but thank you for the wonderful words about our hotel. We take great pride in our hotel and staff and are strive to make everyone’s stay a pleasant one and I can see we met all those goals with you. Thank you for keeping an open opinion from what other guest commented about our... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

Address: 395 Old Franklin Tpke, Rocky Mount, VA 24151
Phone Number:
Location: United States > Virginia > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Orbitz, Despegar.com, Agoda, Expedia, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake Virginia

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (4)
Viewed
Dining (5)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay