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All 3 Rocky Mount hotels

Comfort Inn Smith Mountain Lake

2.0 of 5 Hotel   |   1730 N Main St., Rocky Mount, VA 24151
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Ranked #2 of 3 Hotels in Rocky Mount
A recent review
3 of 5 stars Reviewed November 1, 2011
bristolbud8fan
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29 reviews from our community

Traveler rating
    4
    6
    11
    4
    4
See reviews for
8
9
3
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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There are newer reviews for Comfort Inn Smith Mountain Lake
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2011 via mobile

The hotel is dated...the room was big. When we got in the room I put some water in the fridge and there was leftovers from the previous guests.I made a sarcastic joke to the young girl at the front desk and gave her the leftovers all she did was laugh.I feel when something like that happens the rest of the... More

Was this review helpful? Yes
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. I'm very sorry to hear that your room was not satisfactory upon your arrival. Two of our most important goals is to provide great service and clean rooms. I apologize for not meeting your expectations. We take your comments very seriously and will take the necessary... More

Swords Creek, Virginia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 1, 2011

We stayed here one night while traveling for a race, the hotel was in a nice safe location, however it does need some updating. The rooms were clean but not what they should have been the room was extra large plenty of space even a brand new shower. However no one had turned the air on in the room it... More

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Pompano Beach, Florida
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 24, 2011

Recently we stayed at the Rocky Mount Comfort Inn. The hotel was filthy and infrastructure so worn, the hotel requires a total rebuild. From the very moment we entered, the narrow front door, the unramped door sill was a challenge to navigate with the luggage cart. The carpet behind the front desk was filthy and worn. The second floor hallway... More

Was this review helpful? Yes 2
Gastonia, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2011

The room smelled like there were cats living there. I about pucked when openin door. it was terrible. The front desk sprayed some stuff but it did not help. had to leave could not stay

Was this review helpful? Yes 1
Canton, North Carolina
Top Contributor
58 reviews 58 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 25, 2010

I would not recommend this place, it was an interesting walk in- the UPS lady was sitting, reading a magazine while her truck was running outside. A local was in having a cup of coffee. Slightly run down. The worse was going to our room- the while popcorn ceiling stuff was all over the top of the microwave. There were... More

Was this review helpful? Yes 3
TaraInn, Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for your review on Trip Advisor for the Comfort Inn in Rocky Mount, VA. I want to extend my sincere apology for the substandard condition of your room. Our consistent goals of cleanliness and friendly service require diligent attention and feedback from our guests. I assure you we have taken measures to prevent these incidents from happening in... More

Cape Elizabeth, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2010

Room was spacious, clean and quiet. Comfortable beds with 4 great pillows and a real blanket (not plastic). Bathroom was clean and everything worked. Staff was friendly and efficient. Grounds were shady and pleasant.

Was this review helpful? Yes 1
Dallas, TX
Top Contributor
108 reviews 108 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 14, 2010

We enjoyed our stay. The hotel was exceptionally quiet, with a friendly staff and attractive surroundings. We liked being able to open the window for fresh mountain air.

Was this review helpful? Yes 1
TaraInn, Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking the time to write a review for our hotel! We appreciate the kind words of our guests. We pride ourselves on being a friendly, clean, and quiet "home away from home" to our guests. We hope they visit us again soon. More

Upstate New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 11, 2009

I probably would have rated this hotel a 3.5 if it was possible. The hotel is fairly old and in a few places, starting to show some aches and pains. The room was clean, nice size, bed comfortable, good shower and had a very good restaurant separate but on the property. Check in and out as well as any questions... More

Was this review helpful? Yes 1
TaraInn, Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for your recent comment posted on Trip Advisor. We appreciate your candid comments as we pride ourselves on clean rooms and friendly service. We hope you will consider us again when your travels bring you back to the Rocky Mount area. More

Traveler
Top Contributor
189 reviews 189 reviews
189 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed April 14, 2008

This is nice motel and it's in a nice location here. I would recommend this motel to others. The room was nice and the breakfast was good. The staff are really nice here & make you feel welcome. I appreciate it when I'm treated decently. It was clean and had all the amenities you would expect from this chain.

Was this review helpful? Yes 2
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Additional Information about Comfort Inn Smith Mountain Lake

Address: 1730 N Main St., Rocky Mount, VA 24151
Phone Number:
Location: United States > Virginia > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Smith Mountain Lake 2*
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Also Known As:
Comfort Inn Smith Mountain Lake Hotel Rocky Mount
Comfort Inn Rocky Mount
Rocky Mount Comfort Inn
Comfort Inn Smith Mountain Lake Rocky Mount, Virginia

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