We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Smith Mountain Lake

Hotel website
Hotel deals
1730 N Main St., Rocky Mount, VA 24151
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Inn Smith Mountain Lake
Professional photos View all
Browse nearby
Comfort Inn Smith Mountain Lake
Add Photo Write a Review

38 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    6
    6
    13
    8
    5
See reviews for
13
9
5
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (9)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (5)
All months
Sandusky, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I were traveling to the area and stayed here. The service we received from the staff was excellent. Clean rooms and good breakfast. My husband is very picky and he really enjoyed this hotel. We would stay here again!

Was this review helpful? Yes
Charlottesville, VA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 8, 2015

Turned the key and opened the door to find unmade beds and dirty room, however, this was a blessing in disguise because that wing was a mixture of smoking and nonsmoking rooms and the hallways absolutely reeked of smoke. The second room was on a nonsmoking wing, so the air was breathable. If you find you MUST for some reason... More 

Was this review helpful? Yes 1
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to write about your recent stay with us and for being so candid. Yes, you are correct that renovations later this summer will not help people staying in June. And, yes we are a smoking facility now, but will soon be non-smoking. And you are correct about there not being electrical outlets in the rooms.... More 

Belen de Escobar, Argentina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

While the staff was somewhat friendly and the pool was nice, the overall experience was absolutely awful. The entire hotel smells of smoke. The hallways and stairwells were dirty with food bits on the ground. The back door to the stairwell by our room did not always close correctly to lock (scary!) The sheets for the rollaway had a lipstick... More 

Was this review helpful? Yes 1
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

First, let me apologize for not meeting your expectations during your recent stay with us. We have been scheduled for renovations for well over a year now, and the expectation was that the work would have been complete by now. The new schedule has the work starting in July. We recognize many of the issues you experienced during your stay... More 

Morgantown, WV
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 29, 2015

I stayed at this hotel for one night returning home from vacation. I had originally intended to stay closer to Martinsville or Danville but closer rooms were sold out because of a NASCAR race. The staff at the hotel was friendly. While my room was clean, it was dated and worn out. I had to use the bathroom outlet to... More 

Was this review helpful? Yes 1
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you so much for taking time to provide us feedback about your recent stay with us. We appreciate your comments and use them to improve our services to our guests. We are being renovated in the next few months and look forward to providing even better service to our guests. During the renovation, the electrical outlet situation will be... More 

Durham, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 15, 2015

Spent the night recently because of it was the same hotel that my child's sports team had blocked rooms. The room was clean and within the expectations of the price point. We had two double beds and a little crowded in one bed with two adults. We were with 35 college aged lacrosse boys and the staff was very friendly... More 

Was this review helpful? Yes
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for your feedback about your recent stay with us. We appreciate your comments and we use the collective of them to improve our services to our guests. In the spring of 2015, we will be renovating our guestrooms and offering a new product to our customers. We are looking forward to serving you again in the near future. More 

Hillsborough, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 24, 2015

The rooms were clean but the place smells of cigarette smoke. Rooms are cheaply furnished and service was less than satisfactory. Room heater was not working well and had to change rooms and desk acts they are doing you a favor.

Was this review helpful? Yes
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to provide us feedback about your recent stay. We apologize for not meeting your expectations, but we are excited to announce some changes coming to the hotel soon. We will be getting a renovation to our guest rooms soon that will upgrade our case goods and make us smoke free. So, we hope you choose... More 

Oxford, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

Well, I had to take a quick flight out and made some last minute reservations. When I arrived, the front desk was extremely friendly. I had requested a non smoking room and was granted a room by the side door on the first floor (room 116). The room was a large room that was nice and clean. The free breakfast... More 

Was this review helpful? Yes 3
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to provide us feedback about your recent stay with us. We appreciate your comments and share them with our staff. Your input allows us to pinpoint areas to improve and areas where we're already performing well. We hope to see you back again in the near future. More 

Moon Township, Pennsylvania
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 28, 2014

Be advices this is a smoking hotel, just about everywhere on the grounds. Got this last minute, last room, smoking room is all they had, almost choked as we entered the hallway. Room needs a lot of work. Bathroom clean , bed clean, but that's were it ends, tv had large scratches on screen and didn't work anyway, hole in... More 

Was this review helpful? Yes 1
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for providing us feedback about your recent stay with us. We apologize that we didn't meet your expectations and you had to settle for a smoking room. Our property will be going through a rooms refresh early 2015 and we expect to either go completely non-smoking or only one hallway will be designated smoking. Again, my apologies and... More 

Ft. Myers FL
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 27, 2014

I requested a non smoking room and received a non smoking room. However, during certain times of the year they allow smokers to smoke in non smoking rooms. When I inquired about the problem the front desk person ho-hummed the problem with the excuse that the racing patrons usually fill up the place and smoke, and that's the way it... More 

Was this review helpful? Yes 1
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for providing us feedback about your recent stay with us. We appreciate your comments and use them to improve services to all our guests. We are still a smoking facility and that can be significant at times, but we're renovating and we plan to either go non-smoking or to limit smoking to one of the upstairs hallways, which... More 

Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 3, 2014

We came in town for our family reunion and stayed here. The front desk clerk wasn't so pleasant. But I guess you pay for what you get. The room needs an update bad. Breakfast was ok. Beds are small there's a musty old smell in hallways and rooms! Our housekeeper Jaime was AWESOME, thank you so much young lady for... More 

Was this review helpful? Yes 2
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to write about your recent stay with us. We appreciate your candid comments and we take them very seriously. We also use your comments to improve services to our guests. The hotel will be completing a renovation in 2015 and we look forward to providing better accommodations to our customers. We look forward to seeing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

18 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Rocky Mount
1.1 mi away
Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
15.8 mi away
Halesford Harbour Inn
Halesford Harbour Inn
#1 of 1 in Moneta
5.0 of 5 stars 37 reviews
15.3 mi away
Hilton Garden Inn Roanoke
Show Prices
Show Prices
Show Prices
17.9 mi away
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
21.7 mi away
Hampton Inn Martinsville
Hampton Inn Martinsville
#1 of 6 in Martinsville
4.5 of 5 stars 169 reviews
16.8 mi away
Cambria Suites Roanoke
Cambria Suites Roanoke
#2 of 39 in Roanoke
4.5 of 5 stars 533 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top