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BEST WESTERN PLUS Inn at Valley View

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5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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BEST WESTERN PLUS Inn at Valley View
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674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Inn at Valley View
See the most recent reviews
Orlando, Florida
Level Contributor
115 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 27, 2013

Great front desk staff, nice large clean room with comfortable beds a computer desk and a recliner chair! Good wi-fi connections and fine breakfast-in a very tiny room. Located next door to a great Chinese restaurant named the "Red Palace." What more could I ask for?

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thanks for your comments. I am pleased you enjoyed your visit and we look forward to you returning to the Roanoke Valley. Please let me know if I can assist with any future reservations. Sincerely, Gary Purvis VP of Operations Dominion Lodging, Inc. More 

Jonestown, Pennsylvania
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed September 26, 2013

We stopped here on our way home from Nashville and the hotel met our needs. We found the staff to be very good and the price right. The room was clean and very nice. The continental breakfast was good but the room was very small with very few tables. We got our food and went back to our room as... More 

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garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thanks for staying with us. I am pleased you enjoyed you visit and the mall area we are located in. We are soon to begin a remodeling of our breakfast area and that will create more space for our guests. I hope you will visit us in the future should you return to the Roanoke Valley. Sincerely, Gary Purvis VP... More 

Lake Norman NC
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 26, 2013

This was my first time visit to Roanoke and my stay was pleasant. I was traveling alone and had no clue about the area. I stopped off to get gas and was directed to the mall area. I was lucky to walk in and get a room without a reservation because there was a tour bus visiting this hotel. Check... More 

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garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thanks so much for staying with us. I know you had many lodging choices in the area, so I am grateful you choose the Best Western Plus. Our location offers many restaurant and shopping choices for our guests and all within the Valley View Mall shopping complex. I hope you will visit us again the in the future. Sincerely, Gary... More 

Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 19, 2013

Lovely hotel. We had a huge room on the third floor. Everything was spotlessly clean. We especially appreciated the recliner and comfortable desk chair. Friendly and helpful staff and excellent breakfast. The only quibble I would have is that the breakfast area could be larger. Otherwise - perfectionl.

Was this review helpful? Yes 2
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thanks for your wonderful comments. I am pleased your stay was comfortable and enjoyable. We are soon beginning a remodeling of our breakfast area and will create the seating area so our guests have more room to enjoy the many breakfast selections we offer. I hope you will visit us again should you return to the Roanoke Valley. Sincerely, Gary... More 

Newport, United States
2 reviews
5 of 5 stars Reviewed September 16, 2013

Excellent motel, we found a very welcoming staff who made our stay warm enough we will be going back. The vanity sink had a drain issue which was quickly handled by house keeping staff. The cleanliness of the room was very good also. The breakfast was good and the food items were presented in good fashion. The motel was busier... More 

Review collected in partnership with Best Western

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Terry, You are so nice to leave us such a great review! The breakfast is VERY small...BUT....guess what? We're in the process right now of enlarging our breakfast area. Yay, yay, yay!! Come back and check it out again soon! More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed September 15, 2013

My husband and me came back from staying two nights at this hotel. Check in was really quick. Staff very friendly and helpful. The room was quite large. Beds are extremely comfortable. Very clean and comes with Bath and Body Products. Air-condition was working well.. The staff is extremely helpful in helping you find things to do.

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thanks Delia! I wish we would have been awesome enough to get more than three out of five from you...but I appreciate you taking the time to write such kind words about us! More 

Flanders, United States
1 review
5 of 5 stars Reviewed September 15, 2013

Ideally located in the heart of the harbor area. The breakfast service was superb and they offer gated parking nearby, a must in the crowded port area. Easy walking to an array of fine restaurants and shops.

Review collected in partnership with Best Western

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

We don't have a Harbor or a port...but...um....Thank you? LOL! I think you might have the wrong hotel but I'd bet that you also stayed with us. If not...do so soon! We'd love to have you! More 

nc coast
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed September 11, 2013

My wife and I stayed here for 2 nights while visiting our daughter who recently moved to the area. The hotel is a good deal compared to others in the area but it is old and run down. The room we stayed in had a terrible smell. It was so bad that I went to a nearby Lowe's and got... More 

Was this review helpful? Yes 1
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

NCHarleyman, This is an interesting review. Where to start? How about with the musty odor: I honestly don't think that the age of the hotel has anything to do with it. One of Roanoke's "gems" is a 130 year old hotel. But it does have a lot do with how it is taken care of. Because of such a rainy... More 

Maine, United States
2 reviews
4 of 5 stars Reviewed September 8, 2013

The suite was very charmingly decorated and boasted not one but two wide screen flat TVs, pull-out couch, up-scale upholstered chairs, and was well appointed with hidden fridge and microwave posing as a wardrobe chest. Lots of storage space in drawers and closet in case one wanted to stay a long time. Problem was the only mirror in this spacious... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

YOU are the fairest in all of the land Anne! Ok...problem solved...now you don't need a mirror! LOL! Thanks much for the kind words. We only have one suite so it is booked most of the time, but email me the next time your in town and I'll make sure you have a mirror in your room! More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

Fantastic hotel, right from the location and its local amenities to the wonderful rooms and incredabilly friendly staff. When we arrived we were met by friendly receptionist, Skyelar. She was helpful, friendly and couldnt do enough to help and answer all our questions. The room we had was an upgrade and were in a suite (room 200). it was MASSIVE!... More 

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Mark R, Thanks for the review. I'm glad you were able to get our suite. We only have one and we upgrade our Best Western Rewards guests as much as possible, so it's rented a lot, but let me know when your coming in and I'll try to hold it for you. (that was a long sentence!) More 

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