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All 37 Roanoke hotels

BEST WESTERN PLUS Inn at Valley View

2.5 of 5 Hotel   |   5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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84%
Ranked #4 of 37 hotels in Roanoke
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 31, 2012
WVskier West Virginia
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488 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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There are newer reviews for BEST WESTERN PLUS Inn at Valley View
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West Virginia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2012

From the check-in, to the awesome breakfast attendant (Kristen) to our check-out (Tina), our stay, although short, was great! The room was clean and nice and breakfast was good. The breakfast area was a bit small but the food was good (loved the waffles!!). Even though it is near the airport, we did not hear one plane. Not a resort,... More

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Management response:

WVSkier, Kristen and Tina are awesome, aren't they! We all love them! Thanks much for your review. Much appreciated! More

Austin
Top Contributor
62 reviews 62 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 30, 2012

The customer service at this hotel is top notch. Very friendly and helpful. The cleanliness and comfort of the rooms were also very good. The breakfast served was okay; about what you'd get at any other free continental breakfast (which isn't really saying much, really). But, again, the service at breakfast was very nice. As far as the rooms go,... More

Was this review helpful? Yes
Management response:

Dear IvySue....I concur. :) We wonder why mirrors weren't put on the outside of the bathroom as well, and maybe soon that will happen. (especially if our owners read your review). Hotels are all designed so differently and while we have many, many positives...we also have some negatives that I'd love to change. But for now, we'll take all the... More

Tupper Lake, New York
1 review
5 of 5 stars Reviewed May 29, 2012

From the people at the front desk to the cleaning service, EVERYONE was extremely happy and pleasant! The hotel was immaculately clean and the breakfast was more than adequate. We couldn't have asked for anything better!

Was this review helpful? Yes
Management response:

DonnaS, Thank you for the recommendation! We appreciate you staying with us...and please come back and visit us again soon. More

Marion,IN
Top Contributor
115 reviews 115 reviews
45 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed May 24, 2012

We were traveling down the Blue Ridge Pkwy and made this a stop after the first day. I usually can find about any place in a city, but this location had me stumped. I called the hotel and was talked to the location by the desk clerk, JoJo. I was close but it is tucked back in heavy retail area... More

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dear friend from Marion, thank you for the awesome remarks about us! Our hotel is in a good location, it's just a little challenging to get here....kind of like Heaven! :-) We joke that we get lost every day coming to work! But now that you know where we are and how to get here, please come back and visit... More

Bel Air, Maryland
1 review
5 of 5 stars Reviewed May 23, 2012

Front desk folks were very customer friendly. Spoke to the maid in the morning she was helpful

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Francis, thanks much for leaving a review about us. I want to make sure people know that we aren't perfect, but we give it our best shot! When are you coming to see us again? We'd love to have you? More

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed May 21, 2012

My family and I rolled in at 3am without reservations for our son's graduation at Virginia Tech. The night Manager Val was totally awesome. She quoted us a fair price but then actually knocked a few dollars off as we were checking out a few hours later. The room was clean and comfortable and we all slept fine. The next... More

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thank you again for such kind comments about our team! When you checked out after speaking with me, I felt very proud of the wonderful group of people I am fortunate to know! They genuinely care about people...not just our guests...but people in general. That's why they are so successful in their work. I hope you can come back and... More

Ashburn, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2012

I've been to many hotels in my life, but I can't think of one that can top Best Western Plus at Valley View, as far as service, patience, hospitality, etc. I made my reservation almost a year in advance of my stay. Because we of my daughter's impending college graduation, I had to call the hotel and make a variety... More

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dorothy, we were very happy that you stayed with us during your special time! We know that graduation weekend, weddings, renions, tournaments are all such an important time in our guests' lives. We're so very glad to be a part of these moments...even just a little bit. Three weeks ago we had a 93 year old woman stay with us.... More

Round Rock, Texas, United States
1 review
5 of 5 stars Reviewed May 13, 2012

We stayed only 1 night. It was a friend trip with my best friend and our kids. We live in separate states and wanted to meet up for a quick hug or 2. From the moment we walked in the front door the staff was GREAT. They were so friendly and helpful. We played at the pool which was fabulous.... More

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

We absolutely adored having your troops with us! We know you all had fun...and as you can tell, we always have fun while serving our guests! It made Kristen feel so happy to make you your "cake". And she was honored that you mentioned her name here on Tripadvisor. We're looking forward to seeing all of you again soon! Maybe... More

Jackson, New Jersey
Top Contributor
80 reviews 80 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 11, 2012

I was lucky enough pick this place while traveling the Blue Ridge Parkway. The room was very clean and the staff made me and my dogs feel very welcome. There are several great restaurant options near by and the hotel offers a free continental breakfast.

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thank you for your kind review! We Do love dogs and we are so glad that you brought yours with you! For those of you who are reading this that have pets, please know that we only accept dogs and that there is a $25 non-refundable cleaning fee. Also, we only have a few pet rooms so book early! More

Pennsylvania
Top Contributor
55 reviews 55 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 2, 2012

We chose this Best Western as a stop on our return home to Pennsylvania from a holiday on Kiawah Island , SC because of it's location and because of the good reviews it had received on Trip Advisor. Our room was fine but the television did not work and we were looking forward to watching Penn State's basketball team play... More

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

CindyPennsylvania, thank you for leaving a review. We were starting to wonder if anyone that ever had an issue at our hotel was going to leave a review on here, and here it is! Truth is, we've not had a little bit of trouble with our brand new televisions, we've had A LOT of problems. They're our new 37" HDTV... More

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Additional Information about BEST WESTERN PLUS Inn at Valley View

Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
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Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Roanoke #3 Family Hotel in Roanoke #3 Business Hotel in Roanoke
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84

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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