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BEST WESTERN PLUS Inn at Valley View

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5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Inn at Valley View
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BEST WESTERN PLUS Inn at Valley View
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627 reviews from our community

Traveler rating
    362
    172
    64
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    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Inn at Valley View
See the most recent reviews
Nashville, Tennessee
Top Contributor
64 reviews 64 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 20, 2013

I decided to go on a New England foliage tour this year and stop by southern Maryland to visit family there also. I find the drive from Nashville to there very long so I stop over in roanoke for a night on my way to make it less taxing. I had booked a night for my trip up and a... More 

Was this review helpful? Yes
Timothy J D, Director of Sales at BEST WESTERN PLUS Inn at Valley View, responded to this review

We cant wait until your next visit!!! We love our interstate traveling friends. As you said yes we do pride ourselves on our customer service and our professionalism in trying to make EACH guest we have feel like they are our only guest. Stop back and see us sometime! Thanks Timothy J Dean Director of Sales BEST WESTERN PLUS Inn... More 

Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

This hotel is very nice, in a convenient place with lots of restaurants around and even a shopping Mall. The rooms we had (with 2 couples) were adjoining and very clean, the beds were nice and comfortable. The breakfast was very good, but they could use more space to seat all the guests. Lori, the manager was very accommodating and... More 

Was this review helpful? Yes
Timothy J D, Director of Sales at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thank you so much for choosing to stay with us. Don't you just love Lori. She ROCKS!!! We hope that you choose to stay with us again in your future travels! Timothy J Dean Director of Sales BEST WESTERN PLUS Inn at Valley View More 

Grundy, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2013

Nice hotel everything was good except the price and I suppose the price is about average for this style of Hotel in that location but $112.00 a night is steep for me to afford. If you stay in the cheaper Hotels you usually run into "issues" and I hate "issues." Just wish all prices would come down especially as tight... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Timothy J D, Director of Sales at BEST WESTERN PLUS Inn at Valley View, responded to this review

We hate "Issues" just as much as you do and I am happy that you didnt run into any of those while staying with us. I hope that you choose to come stay with us again. Please email me at bwplustim@live.com if there is every ANYTHING I can do for you. Timothy J Dean Director of Sales BEST WESTERN PLUS... More 

Israel
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 19, 2013

We join to all reviews where the hotel is evaluated as very good Besides the hotel breakfast is a good quality with wide selection of entries. There is a few diner options in pedestrian accessibility near the hotel – we used Applebee.

Was this review helpful? Yes
Timothy J D, Director of Sales at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hey there Thanks for out our reviews and deciding to stay with us. We do have over 30 restaurants within a 1 mile radius of us along with several recreational and shopping activities. Come back and see stay with us again in your future travels! Timothy J Dean Director of Sales BEST WESTERN PLUS Inn at Valley View More 

Jacksonville, North Carolina
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 18, 2013

Ranked #3, but easily the best value for the midrange. Location, Location, Location. Walking distance to the mall and restaurants, next to airport road 2 exits from downtown roanoke and close enough to the Blue Ridge Parkway, all you need to know about this quiet friendly town we have grown to love, the trees are in moderate peak with full... More 

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Timothy J D, Director of Sales at BEST WESTERN PLUS Inn at Valley View, responded to this review

What is it that they say, sometimes the best thing is a hidden secret? Or something like that. We like to be considered Roanoke's best hidden (But VERY VISIBLE) secret. I think it comes about us putting our guests above all. We love our guests and our guests love us! Please come back to see us sometime Timothy J Dean... More 

Nashville
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

This place is by far, one of the best places we have stayed for it to be a chain. Lots of extras. Comfortable room, wonderful bed, very clean, nice recliner chair, quiet, convenient!!! Breakfast was there but I did not eat. I am not a breakfast person. My husband said it was OK. They even had omelets. They let me... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dear Claudia, Thanks so much for taking the time to share your comments. I am pleased your visit was enjoyable. I trust the wedding was a wonderful experience and the bride and groom are doing well as they embark on a life together. Please visit us again should you return to the Roanoke Valley. Sincerely, Gary Purvis VP of Operations... More 

South Florida, Florida
Top Contributor
51 reviews 51 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 13, 2013

The hotel is in good shape and the room was clean. We had to wait about 20 minutes at the front desk to check in, checking-in in the early evening. The only desk attendant was off assisting another guest leaving only an I'll be right back sign at the desk. I'm sure that was a rare occurrence and she was... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Eric, I'm sorry you had to wait at check-in. Only having one staff member on July 4th isn't a good idea, but sometimes things happen at the last minute and we can't be fully staffed as we would wish to be. Over the winter months we are enlarging our breakfast area. As the breakfast concept in hotels has steadily increased... More 

Sykesville, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 9, 2013

My new wife and I spent the first night of our honeymoon at this great hotel. Upon arrival we immediately realized this was no ordinary place. We were greeted by an incredibly friendly, funny, and helpful desk clerk. She pointed out several local restaurants where we could watch football (the hotel is located near a mall). After dinner we got... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dear ElroyJetson, Let me get this straight. Your new bride allowed you to watch football on your honeymoon? Wow! What a lady. I hope you returned the favor and took her shopping for some new shoes or jewelry. I'm happy for you and your wife and I hope your new life together is off to a great start. I would... More 

Crossville, Tennessee
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2013

We reserved a block of rooms for family and friends. I believe everyone enjoyed their stay. Since we were busy with wedding stuff during the days and evenings, breakfast was our main time to mingle with each other. Yes, the breakfast area is small, but it wasn't a problem as people came and went. We staked our claim to the... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Craig, Thanks for sharing your comments. I am pleased your stay was enjoyable and comfortable. The wedding group was a pleasure to have and we would love to see you all return. We are soon to begin a remodel of our breakfast area. We are taking out some walls and increasing the space to give our guests more room to... More 

Plattsburgh
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

We've stayed here several times and always have found it to be clean and comfortable. The rooms are nice and spacious - you can even open the window if you'd like! Breakfast is included. If you are able to stop at a Virginia Welcome Center and grab the hotel coupon books, they usually have an ad in there which makes... More 

Was this review helpful? Yes
garyDLIvp, VP of Operations at BEST WESTERN PLUS Inn at Valley View, responded to this review

Trish, Thanks so much for being a repeat guest. We love having you and would love to arrange a 2-3 day visit so you can enjoy the beauty of the Roanoke Valley and all it has to offer. Please let me know if I can assist with reservations should you be able to sneak away for a visit. We look... More 

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