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BEST WESTERN PLUS Inn at Valley View

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5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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BEST WESTERN PLUS Inn at Valley View
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682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Inn at Valley View
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Gatlinburg, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

We stayed there overnight during a motorcycle trip. The staff was very nice and Mike the shuttle driver was accommodating and accommodating. Our room was clean and quiet. The breakfast was what is to be expected.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hello Pat B! Oh, I remember you. I'm so glad to hear you made it home safely! Because I'm also a biker, (Honda Shadow ACE) I love hosting the weary bikers that come our way off of the Blue Ridge Parkway. We're so fortunate to live and work at one of the most visited National Parks in America. Visit our... More 

Bowie, Maryland
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 11, 2014

I have stayed here before it was a Plus. They did a nice job on the remodel and they upped the place big time. All I can says very nice, staff, rooms and food. The location is perfect, just off the interstate and very close to shopping. On my next trip through the area i will be staying here.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Jim T, Thank you so much for your kind words. I didn't personally make any decisions concerning the remodel of the hotel. (They have professionals who know what they're doing in that department), but they did do a good job with it, didn't they? Before you come and visit with us next time, email me at teamlori@yahoo.com or call me... More 

Sorel, Canada
1 review
5 of 5 stars Reviewed June 9, 2014

nice and clean hotel the breakfast is excellent it was a good hotel for the money our room is clean and beautiful and your bed is very exceptional and a pass a nigthts very quiet and want i can make a come back I come here again

Review collected in partnership with this hotel

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Richard B, Well said.....I think. When you're back down south please stop by to see us. We'll feed you grits and sweet tea...and tell you stories about the "oldem" days! ;-) Take care, Lori Womack General Manager More 

va
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Lori Womack and her staff go out of their way to make sure you have a comfortable stay. The hotel is very clean, the breakfast buffet was a very nice surprise with lots of choices. The hotel is near several nice restaurants and is easy access to downtown.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Rascallly! Such kind words from you. We definitely screw up sometimes...but we have the type of guests that just simply notify us...and we fix....and all is well. Just this week, one team member thought another team member was taking care of a situation....and BOOM!......we all fell down! But we jumped up...fixed it and the guests smiled and enjoyed the rest... More 

Boston, Massachusetts
Level Contributor
170 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 9, 2014

A good price \ value proposition. Friendly staff. I had a few minor issues, management said they will fix in the future. However, you may want to spend the extra money for a slightly better experience at one of the competitors.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hello again! Not many people email me and then follow up with a Tripadvisor.com review. I appreciate it so much. ;-) Oh! Also, I looked at our rates vs. our competitors...and since we're about the same and they are rated lower on Tripadvisor.com I wanted to ask you if you would come back and try us again instead of going... More 

Otway, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

The rooms were very clean and spacious, even had a reclining chair. There was even a rubber ducky on the side of the tub! The pool is open until 11:00, big plus with the kids. We needed a cot and the employees had it waiting in the hall for us by the time we got back in with our bags.... More 

Review collected in partnership with Best Western

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dear Ohioan friend...(did I get that right...Ohioan?) We loved having you ...and ladybug stay with us! Please stay with us again, won't you? If you have any suggestions, I'd love to hear them. Just email me at teamlori@yahoo.com or call me at 540-362-2400 and we'll chat! Lori Womack General Manager More 

Waynesboro, Virginia
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 8, 2014

We recently stayed at the Best Western while I attended a conference at the Hotel Roanoke. It was NOT one of the overflow hotels, but when I research this hotel, I found that the price was a couple dollars cheaper than the competitors PLUS this hotel offered free breakfast. My husband also enjoyed the workout room and pool while I... More 

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Oh, Gloria...that's exciting to hear! Most of the area hotels utilize each other when there are more guests than we had planned. So we create an "overflow" list. Usually we're on the list for Hotel Roanoke but it depends on how many attendees they are expecting. Glad you found us! Please email me at teamlori@yahoo.com or call me at 540-362-2400... More 

Corpus Christi, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

This was a very clean hotel. My stay was just for overnight, but was very accommodating. The price for this night was very much the same as all the hotels around and its location was within walking distance of all kinds of restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Richard W, Thank you for your review! I want our potential guests to really decide if we are the hotel for them when they're in Roanoke and your words help! Hope to see you again in the future! Lori Womack General Manager More 

Katy, Texas
1 review
5 of 5 stars Reviewed June 2, 2014

The staff was very kind and courteous. The room was clean and comfortable and It was a great night stay for our family. I was happy that the restaurant was opened earlier than 6 as we had to be at the airport at that time and would not be able to eat before our flights. We will definitely be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hello there Jamie! Thank you for the kind words about us. We were glad to have you with us before your flight out. Yes, our breakfast opens at 6:00 am but it's for our guests....at their convenience. And if they need to leave earlier than we're normally open...or need us to save them some food for a later breakfast...then absolutely... More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Employees were very helpful. The rates were good. The rooms were clean. On checkout we divided the room charges and the desk person was was very nice about it. Some hotel chains give us problems.overall experience was very good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hi there Barbara! That was me (Lori) that had the pleasure of checking you and your friends out! Glad to do it for you...after all...it's whatever YOU want. I know you ladies had a good time. I hope you can come back again and see us. Take care and call me at 540-362-2300 or email me at teamlori@yahoo.com if you... More 

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