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All 37 Roanoke hotels

BEST WESTERN PLUS Inn at Valley View

2.5 of 5 Hotel   |   5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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83%
Ranked #3 of 37 hotels in Roanoke
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed July 8, 2012
TurquoiseGato Greensboro, North Carolina, United States
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411 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
There are newer reviews for BEST WESTERN PLUS Inn at Valley View
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2 reviews
1 of 5 stars Reviewed July 9, 2012 via mobile

Because a/c was NOT working we were force to check out at 2 am. Later we were charge $150 additional. They said we smoked in the room. Neither one of us smoke. I have called and they refuse to remove either charge.

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Management response:

For all of you reading this review thinking "Oh, that wasn't very nice of this hotel to charge the guest for smoking", let me explain what really happened: I am very strict on our smoking policy. We do not permit anyone to smoke in the building, including the rooms. If a guest smokes in the room, we aren't able to... More

Greensboro, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2012

I stay here when I play with Roanoke Symphony, for days at a time. These folks bend over backwards to make your stay comfortable. It is one of the cleanest hotels I have ever stayed in (my job makes me travel a lot and I stay in lots of hotels.) The indoor pool is super relaxing and just the right... More

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Bergen, Norway
Top Contributor
77 reviews 77 reviews
68 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 8, 2012

My gps had à hard time finding this , The hotel was laying near THE Mall of roanoke, and everything of services is therefor close. THE room was ok, and THE service too...ahorribel storm knocked out à lot of threes even on the parking lot,but THE personal secured THE situation quickly. Well done !

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Roanoke, VA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2012

I am a resident of Roanoke; we stayed here during the recent wind storm which caused a week long power outage. Our room was very clean and comfortable. The staff is exceptional! Everyone was friendly and helpful - a special "shout out" to Julia in the breakfast room. She was so cordial and went out of her way to ensure... More

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Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2012

Our first stay here was summer 2011. We were so pleased with the cleanilness of our pet room we returned this past June. A year has gone by and they still maintain a clean, odorless pet room! We are returning again in September. Can't say enough good things about the well maintained hotel - inside and out. Staff is very... More

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Blfd
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2012

This hotel has nice rooms, we had a suite with a wonderful recliner....that was the best piece of furniture. The hotel breakfast is nice, too. However, what makes this hotel some place I would visit again is the customer service! Hotel staff like Kristen who works the breakfast as well as the front desk manager were awesome!!

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Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 4, 2012

We stayed at the Best Western Plus Hotel Valley View Roanoke for 16 nights so that must say it all! The reception staff, especially Chris, are all very helpful, nothing is too much trouble, whether you ask about directions, opinions about where to eat, knowledge about the area. The house keeping ladies are all very happy and we had clean... More

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Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2012

The BW Plus in Roanoke has the most wonderful staff...all around! From Julia in the breakfast room( you feel like you are the only person in the hotel when she talks to you!! SO very attentive!) to Tim, Chris, and Tina at the front desk, to Carolina( one of the housekeepers) !!! Really one of the best places we have... More

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Grayslake
2 reviews
5 of 5 stars Reviewed July 3, 2012

Recently, I had the enjoyable experience of staying at the Best Western in Roanoke, VA, at the Valley View location. The staff was excellent, in that, they always had a smile and they were always friendly. The rooms were clean and our pets were welcome. In addition, another staff member stood out. Her name was Kristen. Each morning she set... More

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TX
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 29, 2012

The hotel is located off I-81, very convenient location because there is a shopping mall and a walmart nearby. Called while driving and Chris at the front desk was very welcoming and gave us a good rate since we booked two rooms. The rooms were very nice. The lady that worked the night shift ( Val ) was very hospitable... More

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Additional Information about BEST WESTERN PLUS Inn at Valley View

Also Known As:
Best Western Plus Inn At Valley View Hotel
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western
Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Roanoke
#4 Business Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
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