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All 37 Roanoke hotels

BEST WESTERN PLUS Inn at Valley View

2.5 of 5 Hotel   |   5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
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84%
Ranked #4 of 37 hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
rascallly1 va
  • Reviews (466)
  • Photos (74)
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  • Room tips (61)
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466 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
There are newer reviews for BEST WESTERN PLUS Inn at Valley View
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va
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Lori Womack and her staff go out of their way to make sure you have a comfortable stay. The hotel is very clean, the breakfast buffet was a very nice surprise with lots of choices. The hotel is near several nice restaurants and is easy access to downtown.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Rascallly! Such kind words from you. We definitely screw up sometimes...but we have the type of guests that just simply notify us...and we fix....and all is well. Just this week, one team member thought another team member was taking care of a situation....and BOOM!......we all fell down! But we jumped up...fixed it and the guests smiled and enjoyed the rest... More

Boston, Massachusetts
Top Contributor
161 reviews 161 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A good price \ value proposition. Friendly staff. I had a few minor issues, management said they will fix in the future. However, you may want to spend the extra money for a slightly better experience at one of the competitors.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hello again! Not many people email me and then follow up with a Tripadvisor.com review. I appreciate it so much. ;-) Oh! Also, I looked at our rates vs. our competitors...and since we're about the same and they are rated lower on Tripadvisor.com I wanted to ask you if you would come back and try us again instead of going... More

Otway, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms were very clean and spacious, even had a reclining chair. There was even a rubber ducky on the side of the tub! The pool is open until 11:00, big plus with the kids. We needed a cot and the employees had it waiting in the hall for us by the time we got back in with our bags.... More

Review collected in partnership with Best Western

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Dear Ohioan friend...(did I get that right...Ohioan?) We loved having you ...and ladybug stay with us! Please stay with us again, won't you? If you have any suggestions, I'd love to hear them. Just email me at teamlori@yahoo.com or call me at 540-362-2400 and we'll chat! Lori Womack General Manager More

Waynesboro, Virginia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Best Western while I attended a conference at the Hotel Roanoke. It was NOT one of the overflow hotels, but when I research this hotel, I found that the price was a couple dollars cheaper than the competitors PLUS this hotel offered free breakfast. My husband also enjoyed the workout room and pool while I... More

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Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Oh, Gloria...that's exciting to hear! Most of the area hotels utilize each other when there are more guests than we had planned. So we create an "overflow" list. Usually we're on the list for Hotel Roanoke but it depends on how many attendees they are expecting. Glad you found us! Please email me at teamlori@yahoo.com or call me at 540-362-2400... More

Corpus Christi, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a very clean hotel. My stay was just for overnight, but was very accommodating. The price for this night was very much the same as all the hotels around and its location was within walking distance of all kinds of restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Richard W, Thank you for your review! I want our potential guests to really decide if we are the hotel for them when they're in Roanoke and your words help! Hope to see you again in the future! Lori Womack General Manager More

Katy, Texas
1 review
5 of 5 stars Reviewed June 2, 2014

The staff was very kind and courteous. The room was clean and comfortable and It was a great night stay for our family. I was happy that the restaurant was opened earlier than 6 as we had to be at the airport at that time and would not be able to eat before our flights. We will definitely be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hello there Jamie! Thank you for the kind words about us. We were glad to have you with us before your flight out. Yes, our breakfast opens at 6:00 am but it's for our guests....at their convenience. And if they need to leave earlier than we're normally open...or need us to save them some food for a later breakfast...then absolutely... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Employees were very helpful. The rates were good. The rooms were clean. On checkout we divided the room charges and the desk person was was very nice about it. Some hotel chains give us problems.overall experience was very good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Hi there Barbara! That was me (Lori) that had the pleasure of checking you and your friends out! Glad to do it for you...after all...it's whatever YOU want. I know you ladies had a good time. I hope you can come back again and see us. Take care and call me at 540-362-2300 or email me at teamlori@yahoo.com if you... More

Newport News, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

I recently spent a week at the Best Western Plus Inn at Valley View in Roanoke, Virginia while attending a conference. I found the hotel to be conveniently located to restaurants, the Civic Center, churches and shopping. The staff was pleasant and helpful; the rooms clean and spacious; and the breakfast food and facility contributed to a pleasant beginning to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Rex, How kind of you to take some time to review us! I'm glad you had a positive experience. It seems we recently missed cleaning someone's room and they were very disappointed. We never want to disappoint. Are you planning on coming back soon? Call me at 540-362-2400 or email me at teamlori@yahoo.com and I'll make the reservation for you!... More

Atlanta
Top Contributor
96 reviews 96 reviews
12 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed June 1, 2014

First of all, please check my other reviews. I do try to be fair and not randomly throw out bad reviews. I am also not a confrontational person, so it takes a LOT to get me to go to a desk to complain, much less three mornings in a row. I stayed here for twelve nights, while helping a friend... More

Was this review helpful? Yes 3
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

I hear you......and I'm speechIless (which is rare for me!) Ok.....I've regained my ability to speak now. ;-) As I look back at all of our awesome reviews.....I think "I know we're not perfect . We try really hard to exceed our guests expectations, but we're not perfect. Someone's going to have a negative experience. I mean a truly negative... More

Virginia Beach, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

We had a wonderful time and the hotel staff was exceptional. The front desk staff were always smiling and trying to assist everyone with directions and places to dine. Our room was clean and housekeeping did an excellent job everyday for us. Breakfast staff kept providing hot items to the buffet and endless supply of yogurt, coffee and fruit. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Virgina Beach friend! We had such a great time with that group of ladies (and their gents)! We host them every year...and every year we have a blast! I remember that "gentleman" you refer to. How could I forget? I've been in the hospitality industry since 1987 and I've had my share of mean, condescending people. He ranks up there... More

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Additional Information about BEST WESTERN PLUS Inn at Valley View

Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
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Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Roanoke #2 Romantic Hotel in Roanoke #3 Business Hotel in Roanoke
Hotel Class
Number of rooms
84

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