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Residence Inn Roanoke Airport

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3305 Ordway Drive, Roanoke, VA 24017
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Residence Inn Roanoke Airport
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Residence Inn Roanoke Airport
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130 Reviews from our TripAdvisor Community

Traveler rating
    66
    37
    19
    2
    6
See reviews for
43
26
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (26)
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

All the comforts of home. Conveniently off the Interstate, a bit secluded which was not a bad thing but seemed a little tricky to find - maybe because it was 2 am and we'd been driving 7 hours! Quiet, clean and comfortable. Bed slept great!

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear value Guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to share your... More 

Fremont, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel for a night's stay after reading good reviews on tripadvisor. The suite was very clean and well kept. It had a living room area with a TV,a kitchen area that included a refrigerator and a dishwasher, good size bedroom with a comfortable bed and a nice bathroom. I really liked the decor of the suite. The... More 

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear valued Guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel and staff so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to... More 

Chesapeake, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night for my graduation from Liberty. The front desk and other staff members were very friendly and professional. I felt very welcome there. Everything was very clean, and we felt safe. Bathroom was a little small, but nothing to complain about. Normally a Hilton fan, but will be changing over.

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear value Guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel and staff so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to... More 

Finksburg, Maryland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night having reserved 2 rooms for a weekend get together with our daughter, son-in-law and 2 grandchildren. This was a halfway point for us to drive from north and south and in general was very nice. There were several events going on in Roanoke this weekend and the hotel was totally booked so we could only get their... More 

Was this review helpful? Yes
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Tom G, Thank you so much for staying with us at the Roanoke Residence Inn this past weekend and taking the time to share your feedback with us. Thank you for the kind words about the friendliness of our staff. I will be sure to share your comments with the associates. I have also shared your feedback with our... More 

Bardstown, Kentucky, United States
Top Contributor
117 reviews 117 reviews
18 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Residence Inns are the best place to stay of all hotels. They are fairly priced and I sleep well on the comfortable beds. We had a great breakfast, thanks to Linda. She watched over us like a mother. We are on our way to the Supreme Court asking the court to insure we are recognized for our 47 year relationship... More 

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear value guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel and staff so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to... More 

Union, New Jersey
Top Contributor
407 reviews 407 reviews
37 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed April 27, 2015

This is a very nice hotel located near the airport and less than 10 minutes from downtown Roanoke. The staff was friendly, helpful and efficient. The suite was of good size with a kitchen area that included a full size refrigerator, living room area with TV and gas fireplace; a nice bathroom and a bedroom that was larger than most... More 

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear valued guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel amenities so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to share... More 

Fort Lauderdale, Florida
Top Contributor
72 reviews 72 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 26, 2015

Very impressed with this hotel...a full breakfast and dinner...both of which were well done (we brought our own dinner...so really only took advantage of their salad bar for dinner) Really nice room set up....doors closed off bedroom from sitting area if desired....gas fireplace was a nice touch! very reasonable price...pool wasn't open at this date

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Dear valued guest, Thank you for choosing to stay at the Residence Inn Roanoke Airport. We appreciate your patronage and you taking the time to share your feedback with us. I am so happy to hear that you found our hotel and staff so accommodating. Our staff takes great pride in upholding the Marriott standards. I will be sure to... More 

Colorado
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2015

I recently had a 21-day stay at this property. This is like home to me and the dedicated staff are like family. There, now, seems to be a shortage of staff. Things are different. I also found this property is being managed by, if I remember correctly, Island Properties Inc. THE RESIDENCE INN BY MARRIOTT is still on the building.There... More 

Was this review helpful? Yes 1
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for taking the time to share your thoughts. We look at all of our guests as family too! Our new owners are taking great pride in getting this property renovated sooner than later. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your... More 

Williamsburg, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015

If you are in Roanoke and need a place to stay near the airport and restaurants this is the place. Easy access from I-581 and not far from downtown if you want to go exploring the Roanoke night life. I have stayed at quite a few Residence Inns and this is on par with most. My room was very nice... More 

Was this review helpful? Yes
Adam M, Front Office Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for posting a response about your previous stay with us. We were very happy to read you enjoyed our property. We can’t wait to host your stay again. Thank you for choosing to stay with us! Happy New Year! Nikki Venable More 

Sherman
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed January 1, 2015

We stayed at the Residence Inn for one night while traveling through Roanoke. We were disappointed in the cleanliness of the room and it looked a little worn. It felt dusty-like; like it needed a good re-vamp. The location was good - near the highway. The bedding was sparse and it could have used an additional comforter. The rug was... More 

Was this review helpful? Yes
Adam M, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear 145CindyM, Thank you for staying with us at the Residence Inn Roanoke. We appreciate your patronage. I am certainly sorry to hear about the cleanliness and condition of your guestroom. We are currently in the process of deep cleaning all of our guestrooms in anticipation of our complete renovation that is scheduled to start within the next few months.... More 

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