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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
See the most recent reviews
Roanoke, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

Four sisters and four sisters-in-law rented the Gov.'s Suite at Hotel Roanoke for weekend retreat. The accommodations were perfect with two large bedrooms and two large bathrooms, a living room, dining room w/ fireplace, kitchen, and deck with 180 degree views of Roanoke Valley. Seating on the deck easily fit all 8 of us. The hotel service was excellent. Meals... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Leigh M, thank you for your review and for choosing the hotel for your accommodations. We are honored to have been a part of such an wonderful getaway and I am glad to read you had a great time. I hope we can serve as many more getaway locations in the future. Sincerely, Gary Walton General Manager More 

Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

I had an absolutely amazing time at Hotel Roanoke. I was in town for my best friend's wedding and everyone was so accommodating and willing to help. I was able to check-in early when I arrived and was greeted with 2 warm cookies!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Michele C, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay and created wonderful memories with your friend. I hope if your travels return you to the Roanoke Valley, we will again be able to serve you. Sincerely, Gary Walton General Manager More 

Holyoke, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

The hotel is beautiful inside and out and the historic character is a feature that can't be replicated. Our room was spacious, nicely appointed and very comfortable. The service was friendly and responsive without exception -- it felt as if we were transported to a different era.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Michele R, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay and hope that if your travels bring you back to the Roanoke Valley, you will again choose us for your stay. Sincerely, Gary Walton General Manager More 

New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 9, 2014

We were so excited to spend a romantic weekend at what appeared to be (as we drove toward it) an incredible and lovely dreamlike castle in the clouds and instead we ended up feeling like we were locked away in the hotel from the movie The Shining. It reeks of the degenerative effects of yacht club captains and aristocratic inbreeding.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Slash C, thank you for your review of the hotel and for choosing the hotel for your accommodations. We apologize that your experience did not meet expectations and I am disheartened that service came across as such. We strive daily to present the absolute best in product, service and experience and fell short upon your visit. I do hope... More 

Urbanna, United States
1 review
5 of 5 stars Reviewed April 7, 2014

I have to travel twice a year to the Hotel Roanoke for work. I look forward to these trips. The hotel and staff are top notch! The area surrounding the Hotel has a lot to offer in the way of exploring, shopping, and dining. The proximity to an active railroad, makes the visit to this Railroad City and Hotel even... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Patrick F, thank you for your review and for choosing the hotel for your accommodations. We appreciate your return patronage. I am glad you enjoyed the railroad aspect of the city and hope that you will be back again soon to visit. We look forward to serving you. Sincerely, Gary Walton General Manager More 

Fredericksburg, Virginia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 5, 2014

From the moment I arrived at this hotel until I left the staff went out of their way to make my stay as pleasant as possible. Service was excellent! Check-in was friendly and easy. At check-in received warmed cookies. The room was very clean and quaint! It gave you a old time feeling with paned windows, armoires, and an old... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear glowe02, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay and we appreciate the kind words. We look forward to serving you the next time you visit the Roanoke Valley. Sincerely, Gary Walton General Manager More 

Richmond, Virginia
Level Contributor
311 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed April 5, 2014

I always enjoy staying at the Hotel Roanoke and Conference Center. It is walking distance to the downtown restaurant area and close to many other things I need to access. I choose to stay at this hotel each time I am in the Roanoke area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Lois6848, thank you for your review and for choosing the hotel for your accommodations. WE appreciate your return patronage and we are honored to have you as a guest. We look forward to serving you again in the future. Sincerely, Gary Walton General Manager More 

New Jersey
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 4, 2014

The Hotel Roanoke is a fine historic hotel that evokes the charm of old Virginia. Visitors are greeted in the warm, wood paneled lobby by portraits of George Washington and Robert E. Lee, two of Virginia's favorite sons.The other public spaces are similarly grand and evocative of the Old Dominion's past. Our room was comfortable, and certainly served our needs,... More 

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Carter M, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and are glad you enjoyed your stay. I will be sharing your review with our staff to ensure your situation doesn't happen again. This isn't acceptable by our standards and we certainly don't want this to happen again in... More 

Charlottesville
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 4, 2014

Location, location, location! Easy walk to downtown attractions and restaurants. However, our room was small and rather noisy. I thought at first it was an idling diesel locomotive, but it apparently was the HVAC system. Service was good and staff helpful.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Golfer025, thank you for your review and for choosing the hotel for your accommodations. I am sharing your review with our staff as we are currently in the process of upgrading all the HVAC units in the hotel. I hope if your travels return you to the Valley, you will again choose us for your accommodations. Sincerely, Gary Walton... More 

Fincastle, VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

I spent 3 days & 2 nights at Hotel Roanoke. The food was very good, I especially love their peanut soup! I attended the VADAR Conference & was in charge of the Memorial Service. The staff was very accommodating setting up the Crystal Ballroom as we requested. This hotel has retained its charm and elegance. Hotel Roanoke is still one... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Patricia H, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and I am glad you enjoyed your stay. We look forward to serving you again in the future. Sincerely, Gary Walton General Manager More 

Hotel Review Summarization

What travelers say

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