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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
See the most recent reviews
Bear, DE, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 17, 2014

This hotel is over priced and the "pure" room is a plain room with an air purifier that can be bought at Walmart. My husband and I both woke with the worst allergy symptoms we've had in 10 years. Don't bother.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Ruth K, thank you for your review and for choosing the hotel for your accommodations. We appreciate your honest review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 17, 2014

We had a great time in this wonderfully historic and beautiful hotel on a random excursion to Roanoke. The hotel was so close to downtown Roanoke and the covered glass bridge that was merely a few steps from the front lobby gave us a break from the cold wind that was trying to ruin our mini-vacation. The staff was friendly... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear mbshiny, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay, and we look forward to serving you again when your travels bring you back to the Valley. Sincerely, Gary Walton General Manager More 

Tysons Corner, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 16, 2014

Spent a weekend here for volleyball tourney during Shamrock fest. This is a grand historic hotel that is nice to stay in. A lot of charm & warmth. The place is so nice, very clean, people friendly, staff gives prompt, polite service, they are the best. A short walk across a ped bridge (which is heated!) puts you in downtown.... More 

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear TeeMcPhee, thank you for your review and for choosing the hotel for your accommodations. We are glad you took advantage of the surrounding area and amenities and enjoyed your time here at the Hotel. We hope if your travels bring you back to the Roanoke Valley, we can serve you again. Sincerely, Gary Walton General Manager More 

Virginia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 15, 2014

Not the best hotel that I've stayed at but expensive hotel.the food is great at the restaurant biggest hotel in town of roanoke va has swimming pool inside.however the rooms are clean they don't have balconies which I thought was bad because I like to look down off them

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Ilikech, thank you for your review and for choosing the hotel for your accommodations. I do hope you will give us another chance to serve you if your travels return you to Roanoke. Sincerely, Gary Walton General Manager More 

Norfokl, United States
1 review
4 of 5 stars Reviewed March 11, 2014

This hotel is beautiful and a central place to stay to downtown Roanoke. Everyone is very friendly and helpful. It's very comfortable and there is alot on site as far as food and places to meet. You must try the She Crab Soup!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Elizabeth O, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels bring you back to the Valley, that you will again choose us for your accomomodations. Sincerely, Gary Walton General Manager More 

roanoke, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

The hotel is located downtown near shops and restaurants. The staff was pleasant and always willing to help. I highly recommend the Roanoke Hotel for business trips or pleasure. Its old time charm was a welcome surprise. I always enjoying seeing older buildings renovated to such beautiful quality.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Donna N, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels bring you back to the area, you will again choose us for your accommodations. Sincerely, Gary Walton General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Hotel Roanoke is one of the best hotels I have stayed in, customer service is awesome from valet to front desk, lounge, room service, housekeeping, and shuttle. Everyone is treated with utmost respect. 5 Star in my eyes!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear monicaw40, thank you for your review and for choosing the hotel for your accommodations. We appreciate the recommendation and I will be sharing your review with our staff as it exemplifies the exact experience we want all of our guests to have. Thank you again and we look forward to serving you again in the future, Sincerely, Gary Walton... More 

Fredericksburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Hotel Roanoke is affordable Luxury. Excellent Service, lovely rooms, and a treat just to walk around inside this historic hotel. A great place for a weekend getaway with on-site services and walking distance to restaurants and shops.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Elizabeth D, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and look forward to serving you again. Sincerely, Gary Walton General Manager More 

Salem, United States
1 review
3 of 5 stars Reviewed March 6, 2014

Front desk staff were friendly and the warm cookies were a nice surprise treat. The room was very small but very clean. I couldnt believe there was no mini fridge. Being that there is a 5 star restaurant on the lower level Id expect a mini fridge to be available in every room for leftovers or to keep a bottle... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Jessica G, thank you for your review and for choosing the hotel for your accommodations. I will share your review with our team and ensure that corrective measures are put into place. It is unacceptable by our standards and I apologize for the inconvenience experienced. I do hope if your travels return you to the Valley that you will... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

First time staying at this hotel and I wasn't disappointed. Excellent service and close to many restaurants. I would recommend this hotel to anyone. The only thing I didn't like was the self parking but if you don't mind paying $13.00 for valet parking, you're set.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear georger365, thank you for your review and for choosing the hotel for your accommodations. I am glad you experienced the hotel and hope that if your travels bring you back to the area that we will again be back to serve you. Sincerely, Gary Walton General Manager More 

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