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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,501 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
See the most recent reviews
Richmond, Virginia
Level Contributor
312 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed April 5, 2014

I always enjoy staying at the Hotel Roanoke and Conference Center. It is walking distance to the downtown restaurant area and close to many other things I need to access. I choose to stay at this hotel each time I am in the Roanoke area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Lois6848, thank you for your review and for choosing the hotel for your accommodations. WE appreciate your return patronage and we are honored to have you as a guest. We look forward to serving you again in the future. Sincerely, Gary Walton General Manager More 

New Jersey
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 4, 2014

The Hotel Roanoke is a fine historic hotel that evokes the charm of old Virginia. Visitors are greeted in the warm, wood paneled lobby by portraits of George Washington and Robert E. Lee, two of Virginia's favorite sons.The other public spaces are similarly grand and evocative of the Old Dominion's past. Our room was comfortable, and certainly served our needs,... More 

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Carter M, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and are glad you enjoyed your stay. I will be sharing your review with our staff to ensure your situation doesn't happen again. This isn't acceptable by our standards and we certainly don't want this to happen again in... More 

Charlottesville
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 4, 2014

Location, location, location! Easy walk to downtown attractions and restaurants. However, our room was small and rather noisy. I thought at first it was an idling diesel locomotive, but it apparently was the HVAC system. Service was good and staff helpful.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Golfer025, thank you for your review and for choosing the hotel for your accommodations. I am sharing your review with our staff as we are currently in the process of upgrading all the HVAC units in the hotel. I hope if your travels return you to the Valley, you will again choose us for your accommodations. Sincerely, Gary Walton... More 

Fincastle, VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

I spent 3 days & 2 nights at Hotel Roanoke. The food was very good, I especially love their peanut soup! I attended the VADAR Conference & was in charge of the Memorial Service. The staff was very accommodating setting up the Crystal Ballroom as we requested. This hotel has retained its charm and elegance. Hotel Roanoke is still one... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Patricia H, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and I am glad you enjoyed your stay. We look forward to serving you again in the future. Sincerely, Gary Walton General Manager More 

Baltimore, Maryland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 3, 2014

I have been a Hilton Diamond member for a long time. The service I received on this trip and the room upgrade were the best I have ever received at any Hilton property. There staff is first class, the property is in a great location and the amenities on site are great. I wouldn't stay anywhere else in the area.

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Hartz7777, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and are honored by your recommendation. Thank you for your patronage and we look forward to serving you again. Sincerely, Gary Walton General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Exquisite, from the moment you drive up, the service is 5 stars. Greeted with warm chocolate chip cookies, polite staff, perfect room. HINT: The best food is from room service. Filet Mignon outstanding.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear 349vickyk, thank you for your review and for choosing the hotel for your accommodations. WE appreciate the kind words and I am glad you enjoyed your stay. We look forward to serving you again if your travels return you to the Roanoke Valley. Sincerely, Gary Walton General Manager More 

Lynchburg, United States
1 review
4 of 5 stars Reviewed April 3, 2014

Rm 418 was freezing, had the thermostat on 78 and used all blankets. Handicap access, not good. Elevators do not go to convention areas, People fell on the stairs, carpeted stairs should not all look alike, you can't find the edge of a step. Banquet food was a challenge (allergies). Noisy kids banging off walls

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Jan G, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced and will be sharing your review with our staff to immediately put corrective measures in place. We will also take a look at ways to improve the property based on your suggestions. I do hope you will give... More 

Keyser, United States
1 review
4 of 5 stars Reviewed April 3, 2014

Over all great place only complaints and Pub food is high for what you get, food is good . And having to pay 8.00 to park is BS. Hard to find GPS gets you close. The breakfast is very good! The staff is very nice and helpful and we were offered nice warm cookies at checkin.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Rodney W, thank you for your review and for choosing the hotel for your accommodations. I will be sharing your review with our staff to see if there are areas where we can improve the quality of our offerings. I hope if your travels bring you back to the area, you will again choose us for your accommodations. Sincerely,... More 

Woodbridge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Beautiful, historical hotel. Very clean well managed facility. Very helpful courteous staff. Pleasant clean accommodations. Very nice restaurant with courteous staff and pleasant dining with good menu selection. Convenient location, with easy access on and off highway. Would certainly reccomend this hotel to friends and family.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Gerald K, thank you for your review. We appreciate the recommendation and I was thrilled to read your stay was enjoyable and rewarding. We look forward to serving you again if your travels return you to the Star City. Sincerely, Gary Walton General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Very well pleased with the hotel, staff and professional attitude of all employees I encountered. Also the food was particularly tasty......well, with the exception of the pork dish on Saturday night. That was a little dry and some tough. However the beef on Friday night was so tender you could actually cut it with a fork!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear elinorw31, thank you for your review. I am glad you enjoyed your time during the conference and apologize for the pork on Saturday night. We will review this with our culinary team. I hope if your travels return you to Roanoke, we will again have the pleasure of your stay. Sincerely, Gary Walton General Manager More 

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