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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5 110 Shenandoah Ave, Roanoke, VA 24016
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1,120 Reviews 4.5 of 5 stars
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,120 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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Senior Contributor
25 reviews 25 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 19, 2013

This was our second stay in this hotel and this visit exceeded expectations. The entire staff, from the doormen to the waiters and waitresses made us feel welcome. Our room was large, comfortable and scrupulously clean. Every morning we looked forward to the breakfast buffet in the Regency Room. We dined one night in the Regncy Room enjoying slamon cooked... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear kgmontreal, thank you for your review and for choosing us for your accommodations. It is always wonderful to read a review such as your as we strive daily to present the absolute best in product, experience and service. I am thrilled that your visit south was exceptional and hope your travels bring you back this way again some day.... More

Reston, Virginia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 18, 2013

The ambiance of the hotel is wonderful It feels like a high-class traditional hotel. My wife and I spent a weekend there with my wife's mother in an adjoining room. We stayed at the Hotel Roanoke because of an event being held there. My mother-in-law is diabetic and she needs a refrigerator for her insulin, which we requested when we... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear kenbrad, thank you for your review and for choosing us for your accommodations. I apologize for the inconvenience experienced during your stay. I am sharing your review with our staff and will have changes implemented into our operations as this is not acceptable by our standards in guest service or experience. I thank you for sharing your story and... More

Saginaw, Michigan
Top Contributor
147 reviews 147 reviews
105 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed April 16, 2013

My wife and I spent 5 nights here. The rooms, for a 100-year old property are pretty nice, albeit a little small. They are well-furnished, and somewhat 'period'--playing well on the refined, old world feel to the hotel. The bathroom was understandably small, but the beds were comfortable and the TV was a nice flat-panel. As a Hilton Diamond, we... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear maebyfunke, thank you for your review and for choosing us for your accommodations. It is always a pleasure to serve guests for an extended period and we are thankful that you chose us for your visit to the Valley. I will be sharing your review with our staff and look forward to serve you again. Sincerely, Gary Walton General... More

boston, ma
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 15, 2013

I've stayed here lots of times over the years. The last was in 2011, and was not great, but I decided to give it another shot this year. I am glad I did, but there were still some major flaws. My room was very nice! It was spacious, the bathroom was very clean, and all of the extra towels and... More

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear maebyfunke, thank you for your review and for choosing us again for your accommodations. We appreciate your patronage and take your review and suggestions very seriously. We will review this with our staff and seek to implement changes immediately. I hope that you will again choose us when visiting the Roanoke Valley and we look forward to serving you... More

Lynchburg, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

If you've never stayed here...do. It is a beautiful, classic, one-of-a-kind turn of the century hotel. It is beautiful anytime of the year but especially around Christmas as it is decorated with dozens of Christmas trees and a contest with money going to charity. Even though I stayed in April, it snowed (a freak storm)about three inches and was lovely.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Thank you for your review and for choosing us for your accommodations. We are thrilled you enjoyed your stay and look forward to serving you again in the future. Safe Travels, Gary Walton General Manager More

Haymarket
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2013

From the outside, this hotel looks beautiful. Curb appeal-beautiful. However, don't stay here because they have a significant ant problem. I recently stayed here only to be greeted by ants in the beds, on the tables, on the dressers, and on the floors. The sad part is that I didn't notice them until the next morning! By then, ants and... More

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear VJ20, thank you for your review of the hotel. I apologize for the situation you encountered, we are immediately looking into the issue. Sincerely, Gary Walton General Manager More

Blacksburg, South Carolina
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 13, 2013

From the very moment you receive your chocolate chip cookie, you can feel you worries melt away. This hotel has a great upscale/old charm feel. It's well maintained and clean for its age (1882). The staff has a very approachable/hospitable feel. The suite we had was very spacious, with double windows, wet bar, and mini fridge. We elected to book... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear DfromSC, thank you for your review of the hotel and for choosing us for your accommodations. I am thrilled to read you had a delightful experience and will be sharing your review with our staff. I hope that if you find yourself in the Roanoke Valley in the future, you will again choose us for your accommodations. Sincerely, Gary... More

Charles Town, West Virginia, United States
Top Contributor
126 reviews 126 reviews
65 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 12, 2013

First the good, CHeck in was excellent unless your not so mobile, you might consider using the valet as parking yourself will mean you carry your bags a good way to the hotel lobby for check in. The hotel itself is amazing history. Well taken care of and great service. The gym is awesome too. HHonors executive lounge is really... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Ron M, thank you for your review and for choosing us for your accommodations. I apologize for the inconvenience experienced as this is not the experience we strive to deliver to our guests. I am addressing your review with our staff and we will be implementing changes immediately. Sincerely, Gary Walton General Manager More

Bristol, Virginia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 11, 2013

Hotel Roanoke welcomes you with a comfortable, friendly feeling of the past, with all the amenities needed for today's active professionals. The entire hotel has been renovated and updated, yet much of the decor brings the senses back to a less hectic time where friends and business associates conversed comfortably sitting on club chairs and sofas. The staff was welcoming... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear BMBF-3, thank you for your review and for choosing us for your accommodations. It was wonderful to read about your experience as we strive daily to deliver the best in product, service and experience and it's always wonderful when that mission is delivered. We look forward to serving you again in the near future. Sincerely, Gary Walton General Manager More

Cape Charles, VA
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2013

A beautiful property conveniently located to all that Roanoke has to offer. Exceptional meeting space with comfortable room sizes and amenities. Entire hotel staff was impeccable and the rooms were very adequate in space and super comfy beds! AND, I had the pleasure of enjoying their speakeasy! What a great offering for a private party! If only those walls could... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear ESGal, thank you for your review of the hotel and for choosing us for your accommodations. It's always wonderful to read reviews from guests that have experienced the conference center side of the property. I am thrilled you enjoyed Club Aka and had a great stay. I hope when visiting the area in the future you will again choose... More

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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Amenities

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#1 Romantic Hotel in #2 Business Hotel in #2 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
Number of rooms
331

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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