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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,502 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
See the most recent reviews
Clayton, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

Nice room, lots of towels and toiletries provided. Bed and especially the pillows were comfortable. The food at the Regency was delicious we had the filet and rib eye cooked to what we requested. The valet was quick to get our vehicle and courteous. The smoking balcony was a nice surprise and clean.

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear sulli355, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels return you to the Roanoke Valley, you will again choose us for your stay. Sincerely, Gary Walton General Manager More 

Winston-Salem, North Carolina, United States
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 17, 2014

Hotel Roanoke is in downtown Roanoke and close to shopping and superb restaurants. We stay several times throughout the year. Excellent service and great breakfast buffet. Wonderful service and friendly staff.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Ginger O, thank you for your review and for choosing the hotel for your accommodations. We appreciate your return patronage and loyalty. It is an honor to have you as a guest. We look forward to serving you again when you come back for a visit to the Star City. Sincerely, Gary Walton General Manager More 

Homosassa, Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 17, 2014

We stayed at the Hotel Roanoke based on reviews and the chance to stay in an historic, unique property. We were surprised by the competitiveness of the price to standard chain hotels. It was well worth it. The hotel is beautiful; the room was nice and clean; and the Cobb Salad in the Pub was HUGE! The only thing that... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear candobob, thank you for your review and for choosing the hotel for your accommodations. I am glad you chose the hotel based on reviews and you enjoyed your stay. We are looking into the a/c units and hope to have the issues resolved in the immediate future. If your travels return you to the Roanoke Valley, we hope to... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 17, 2014

We stay at the Hotel Roanoke 4-5 times per year, and this stay was, as usual, very relaxing and stressfree! The check-in was very quick even though there were several events taking place in Roanoke over the weekend, and many people staying at the Hotel Roanoke. Our room was clean, and the staff was very friendly. We always look forward... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear TheBirds04, thank you for your review and for choosing the hotel for your accommodations. We are honored for your return patronage and loyalty to the property. We appreciate the kind words and look forward to serving you again in the future as well as continuing to be a back drop for your visits to the Star City. Sincerely, Gary... More 

Baltimore, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

The Hotel Roanoke is a must place to stay . The service was outstanding , our room was quiet , the main dining room has wonderful food and the Pine Room is a must place to visit with friends or your special lady . Our stay at the Hotel Roanoke is always a special treat !

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Richard K, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and I hope we will have the honor of serving you again in the future. Sincerely, Gary Walton General Manager More 

Martinsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

As always, the Hotel Roanoke was superb! The food is very good and the service is impeccable. The only issue we had a problem with was the set-up for a Reception which should have been completed by 2pm but wasn't. This interfered with the presentations of our EIE Award finalists. I know we'll be back next year and we will... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Sharon G, thank you for your review and for choosing the hotel for your accommodations and conference. We appreciate the kind words and will improve our operations in 2015 for the conference. We appreciate your review and will be sharing amongst our team. We look forward to serving you again in the future. Sincerely, Gary Walton General Manager More 

Milwaukee, WI
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 16, 2014

Beautiful old Grand Dame of southern hotels. The public areas are nicely attended. Number of elevators for rooms, and the maize of hallways can be difficult to navigate but goes along with the age of the hotel. The beds and pillows definitely need refreshing! The once top-notch restaurant (Regency Room) has deteriorated and was very disappointing. Service was friendly and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear debmanj, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and apologize for the inconvenience experienced in the restaurant. I will be sharing your review with our team and we will work to improve our operations. We hope to be able to serve you again and deliver the exceptional experience... More 

Roanoke, Virginia
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 15, 2014

We stayed at Hotel Roanoke for a charity function and everything was perfect. Friendly, gracious Virginia hospitality at every turn from all staff. Beautiful corner room with a king-size beg on the front of the hotel. Good counter space in the bathroom. Great breakfast buffet.

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear cwmsrl, thank you for your review and for choosing the hotel. It was wonderful to read everything went perfectly, and I hope we will be able to serve you again in the future. Safe travels, Gary Walton General Manager More 

Pounding Mill, United States
1 review
4 of 5 stars Reviewed April 15, 2014

This was my first stay at this location. I found the staff to be friendly and very easy to work with. My room was comfortable, my room was a little warm and adjusting the thermostat didn't help. I opened my windows, but I never called the front desk about it because it was not excessively warm. The services available were... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Melissa S, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your first stay and hope that there are many more in the future. We look forward to serving you again if your travels return you to the Valley. Sincerely, Gary Walton General Manager More 

Evington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

I've lived in the area all my life but this was the first time I had an opportunity to stay in the hotel. It's a beautiful hotel with a lot of history which the hotel showcases with old photographs and memorabilia. The rooms were very clean and the beds really comfortable. All of the hotel staff was very cordial.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Gayle K, thank you for your review and for choosing the hotel for your accommodations. It is wonderful to have served a local resident staying overnight as it is the citizens of Roanoke that have helped our property to sustain and live. We are honored to have served you and look forward to serving you again in the future.... More 

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