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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,770 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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Erwin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Will stay again. Nice friendly staff, good location to downtown and lots of restaurants. We ate in the Pine Room in the hotel and was very pleased with the food and service at the hotel. Rooms are beautifully decorated.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Millie H
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Millie H, thank you for your review and for choosing the hotel for your accommodations. I am thrilled to ready you enjoyed your experience and would stay again. We are honored to have you as a guest and look forward to serving you again soon! Sincerely, Gary Walton General Manager More 

greensboro, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

From the arrival to the check in it is a great experience. The rooms are awesome and the hotel has so much historic class to it. The on site restaurant was very good on a mid level basis. The breakfast in the executive lodge was great and had a wide range of choices.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael K
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Michael K, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and had a chance to visit the newly renovated Executive Lounge! I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon!... More 

Essex, Connecticut
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here before and were looking forward to stopping here again for a night. The lobby area and other public spaces are very impressive. The staff is competent and for the most part helpful and pleasant. The fitness room is adequate but not very complete and attractive. Our room is very nice with a comfortable bed. We remembered eating... More 

Helpful?
Thank JackX729
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear JackX729, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced and will be sharing your review with our food and beverage team and operations team. We are honored to have you as a guest and by your return patronage and promise to make it right with your next experience... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

LOVE LOVE LOVE THIS CLASSIC HOTEL! Wonderful staff. Cozy pine room and fantastic buffet in the Regency Room. Very convenient for walking to downtown restaurants! Comfortable beds. Nice views! Nice fitness room. Spa services available. Delicious cookies upon arrival! Courteous doormen and valet parking. Lots of channels on the tv! No in room refrigerator. No safe deposit box in room.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 349stephaniek
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear 349stephaniek, thank you for your review and for choosing the hotel for your accommodations. We are honored by your kind words and love you as a guest! I am glad you enjoyed the amenities and can promise that safe deposit boxes will soon be in rooms! I hope if your travels return you to the area, you will again... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Unable to cancel 5 minutes after the reservation cancellation period. I was a part of a group rate and was informed of a later cancellation but that is besides the point. The staff was super rude saying that the manager wasn't in and I'd have to call back the next day (now within 30 hours of said reservation), when I... More 

Helpful?
Thank Sarah W
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Sarah V, thank you for your review and for choosing the hotel for your accommodations. I sincerely apologize for the inconvenience experienced. We are reviewing and addressing this internally. Sincerely, Gary Walton General Manager More 

Mobile, Alabama
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is friendly yet professional. We arrived mid morning but they were happy to work it out for us to check in. The hotel is very clean and is well appointed. There are two restaurants. The breakfast buffet is really nice though a little pricy. The service in the restaurant is great. There is also a very nice conference... More 

Helpful?
Thank Ben T
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Ben T., thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and were able to take advantage of the dining on property. I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon!... More 

Hampstead, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was our 45th wedding anniversary and everyone was so nice. The dining room staff were so friendly and offered complimentary champagne. The hotel, in general, and our room were beautiful and there's an enclosed walkway from the hotel to the city market area and downtown stores and restaurants. Valet service was exceptional too. Loved the whole experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary Alice S
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Mary Alice S., thank you for your review and for choosing the hotel for your accommodations. Happy Anniversary! We are honored to have served you for such a wonderful celebration and am thrilled to read you enjoyed your experience! We hope to be a part of many more celebrations! Sincerely, Gary Walton General Manager More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has been there forever! The Staff is what makes HR shine! Drive in the driveway and you are greeted by a fantastic valet staff! Arrive at the desk and you will find two or three smiling faces offering their signature warm cookies! Arrive at your room with a smiling face delivering your bags and things. Arrive to the... More 

Helpful?
1 Thank Njfantastico
Thailand
Level Contributor
424 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

If you've never visited a 19th century era hotel built by the railroads of the Industrial Age era America, you're in for a treat. This one is terrific, and yes, revamped from the days of yesteryear, but nonetheless spectacular. It presents many of the features common to structures of this era and type: tall ceilings, broad corridors, sweeping staircases, decorative... More 

Helpful?
1 Thank RoverTreks
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear RoverTreks, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and by your kind words! We are also honored by your recommendation and that you took the time to explore the historic hotel! We look forward to serving you again if your travels return you to... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I didn't arrive until around 5 or 6, i was taken care of in a quick, polite, and very helpful manner. Steve, my fellow West Virginia native, was very polite in assisting me in what ever direction I needed to go to finish my late packing for my international flight. He provided me with a tooth brush, because I forgot... More 

Helpful?
Thank MocoBrandon
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear MocoBrandon, thank you for your review and for choosing the hotel for your accommodations. I am glad to read you enjoyed your experience and will be sharing your experience with Steve and our team! I hope if your travels return you to the area, you will again choose us for your stay! We would love to serve you again!... More 

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