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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

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110 Shenandoah Ave, Roanoke, VA 24016
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,427 reviews from our community

Traveler rating
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    402
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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There are newer reviews for The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
See the most recent reviews
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful inside and out. The service is very friendly and helpful. Our check in time was at 4:00pm but we arrived early. We could leave out bags at the counter but they had a room ready for us. The restaurant has very good food and the waitress was very friendly. The Valet service was right there when... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Barbara M, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay and found the service to be an exceptional experience. I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again. Sincerely, Gary Walton... More 

Cleveland, Ohio
Top Contributor
98 reviews 98 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this place, small rooms, but very clean. Good internet service. Bar serving food open until midnight. Get the siracha wings. The valet is excellent and reasonably priced ($13) the staff is great. Coffee is free. If you are going to Roanoke, good location right off the highway and very clean and comfortable.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Misonix, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your stay and experience and hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again. Sincerely, Gary Walton General Manager More 

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the location and the quality of this hotel, you cannot beat the price! Clean rooms, friendly and helpful staff, great location (can walk to restaurants, stores, farmer's market, museums) from this location! Would definitely stay here again!!

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Brian N, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again. Sincerely, Gary Walton General Manager More 

Colonial Heights, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone employed at the hotel was positive and communicated. The facilities for meetings and for group sessions were perfect. Staff were ever present to assist but not in the way. Now I have to add move information so I reach the mandatory .....

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Brian N, thank you for your review and for choosing the hotel for your accommodations. I appreciate the kind words and am glad to see the staff shine! We strive daily to present the absolute best in product, service and experience and it's wonderful to see it come together. I hope if your travels return you to the area,... More 

Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference and could not have asked for a better experience. The Hotel Roanoke is a Doubletree by Hilton, and participates in the HHonors Program. It was very easy to make a reservation, friendly staff, nicely renovated and maintained historic property, comfortable room, reasonably priced, all good. I wouldn't ordinarily travel to Roanoke, but it's a... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear jamelp, thank you for your review and for choosing the hotel for your accommodations. I appreciate you sharing your experience and hope if your travels return you to the area, you will again choose us for your stay. Sincerely, Gary Walton General Manager More 

St. Augustine FL
Top Contributor
603 reviews 603 reviews
142 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a historic hotel that has lots of charm and it really does feel like you are stepping back in time. I stayed for four nights and overall it was a nice stay, but the place could use a makeover. Pros: Cool historic hotel Friendly staff Comfy beds Good location close to lots of restaurants downtown Fast valet parking... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear gregbooras, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced and we are reviewing the issues with our team to improve the quality of our problem resolutions. I enjoyed looking at your photos and hope if your travels return you to the area, you will again choose us for... More 

Pointe Claire, Canada
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent six nights at the Hotel Roanoke this past week. Once again we were treated like royalty by the friendly and efficient staff. The breakfast buffet in the hotel's main dining room is not to be missed. The buffet items are fresh with the variety to satisfy any breakfast tastes. We ate one evening on the... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear kgmontreal, thank you for your review and for choosing the hotel for your accommodations. I am thrilled to read you enjoyed an extended stay with us and we greatly appreciate the recommendation. I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you. Sincerely, Gary Walton... More 

Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The Hotel Roanoke's Sunday Brunch is not to be missed! The perfect location to celebrate a birthday or special occasion. The food is delicious and selections abundant. The service is impeccable. And a pianist plays a delightful repertoire. If the weather permits, consider dining on the terrace. Mother's Day Brunch, though pricey, will not disappoint.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear VAFAMILY2014, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed the Sunday Brunch experience and we greatly appreciate the recommendation. I hope the next time your travels return you to Roanoke, you will again choose us for your stay. We look forward to serving you again. Sincerely, Gary Walton General... More 

Glastonbury, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Only Hilton Property in US where I could not connect to VPN via internet connection. They recently installed a new system or changes network providers. I always enjoy my experiences at this hotel, but need to connect.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Donald M, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced. We understand the need to be connected and we are working through the issues to have everything running smooth with the new system in place. We appreciate your return patronage and hope to serve you again with these... More 

north carolina
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night at the Hotel Roanoke. The valet was $13, which we felt was reasonable and the attendants were efficient. Check-in, and the front desk in general, was too slow for this type of hotel. There should be more than one person available to keep things moving. The room was on the small side but clean. The beds... More 

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear l0v2trvl, thank you for your review and for choosing the hotel for your accommodations. I am sharing your review with our team to implement different strategies and approaches. I hope if your travels return you to the area, you will again choose us for your stay. We hope to serve you again soon. Sincerely, Gary Walton General Manager More 

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