We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
Hotel deals
Hotel website
Hotel amenities
Special Offer
Free breakfast!
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
Ranked #3 of 37 hotels in Roanoke
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Travelocity Doubletree.com
and 8 more sites!
Traveler Reviews
Room Prices
Write a Review

507 reviews from our community

Traveler rating
    238
    172
    53
    31
    13
See reviews for
Families
96
 
Couples
174
 
Solo
28
 
Business
142
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Iron Mountain, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2013

I was less than impressed with the check-in process. We arrived after driving 10 hours through the mountains. We walked in and were directed to the front desk. We waited around for quite some time without any service. There was a Hilton Rewards line, but there was no one available to check in other guests. Frustrated and tired, we walked... More

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 13, 2013

Dear Abbey3445, thank you for your review of the hotel and for choosing us for your accommodations. I apologize for the inconvenience experienced as we strive daily to provide the absolute best in product, service and experience and fell short during your visit. I am sharing your review with our staff and will have corrective measures in place immediately. Sincerely,... More

Connecticut
Top Contributor
116 reviews 116 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed May 9, 2013

Stayed at this hotel and conference located in the historic train station area of the city of Roanoke. The front desk staff and food service staff were stupendous. They bill this facility for conferences and weddings but housekeeping does NOT keep up the appearances. There were papers and other things in the hallways on my floor, even after they supposedly... More

Was this review helpful? Yes 1
See 2 more reviews by C H L for Roanoke
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 13, 2013

Dear C H L, thank you for your review and for choosing us for your accommodations. I will be sharing your review with our staff as this experience is not one that we want associated with our property. I apologize for the inconvenience and will be sure to put measures in place to ensure that this is corrected immediately. I... More

Fayetteville, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

Our reservation was for just one night - a Saturday. When we arrived about 3:00, our room wasn't ready so they gave us a bigger room that was clean at no extra charge. Wonderful location right in the downtown area. Sunday morning buffet breakfast had a wonderful choice of food. On Saturday night there was an enjoyable combo playing dance... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 13, 2013

Dear Jean S, thank you for your review and for choosing us for your accommodations. I am thrilled you had the opportunity to stay with us and received the service we strive for on a daily basis. I hope if you find yourself in the Roanoke Valley again that we will have the opportunity to serve you! Sincerely, Gary Walton... More

Malibu, California, United States
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2013

Spent a couple of nights at the Hotel Roanoke while working on a project. The hotel is nicely appointed, decent sized rooms, light & open feeling. Easy walking distances to local restaurants, bars there is a restaurant attached to the hotel. Bell service was fine and the staff is friendly and helpful.

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 13, 2013

Dear Thomas S, thank you for your review of the hotel and for choosing us for your accommodations. I am glad you enjoyed your stay and hope if you find yourself back in the Roanoke Valley that you will again choose us for your accommodations. Sincerely, Gary Walton General Manager More

Jersey City, New Jersey, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 8, 2013

We celebrated my parent's 50th Anniversary with a weekend at the Hotel Roanoke. I cannot believe how great this visit was for my family! We had 4 rooms booked, dinner in the Regency Room, and breakfast the next day. It was PERFECT!! They got us into our rooms EARLY, upgraded my parents to a suite for their special occasion, and... More

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 14, 2013

Dear Joshua L, thank you for your review and for choosing us for your accommodations. Wow, what a wonderful review! Thank you for the kind words and I am thrilled you had a wonderful anniversary celebration for your parents! Sincerely, Gary Walton General Manager More

Roanoke, United States
1 review
2 of 5 stars Reviewed May 8, 2013

Overpriced - not clean - treated poorly. If you have money to burn and want to look like your something special, stay at the Roanoke Hotel. If not, there are plenty of other options in this beautiful valley!

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 14, 2013

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

Richmond, United States
1 review
3 of 5 stars Reviewed May 6, 2013

As appearances go, this hotel was definitely impressive. The decor and furnishings in the lobby and common areas were beautiful and inviting. Our guest room, however, could have been cleaner. Strands of hair from prior guests clung to our clothing and shoes, which I think is a sign of poor housekeeping. Overall, though, our stay was not horrible, but not... More

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 14, 2013

Dear Tabrica R, thank you for your review of the hotel and for choosing us for your accommodations. I apologize for the inconvenience experienced during your stay as this is unacceptable by our standards. I will be sharing your experience with our team and we will immediately have corrective measures put into place. Sincerely, Gary Walton General Manager More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 4, 2013

A beautiful historic hotel in downtown Roanoke but exceedingly slow shuttle service. Called from the airport, rang at least 30 times before I called the front desk to ask where the bellman was. Shuttle arrived and sat in it for 25 minutes waiting for 3 other guests and a flight crew before the driver departed. Once I arrived, there was... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 6, 2013

Dear shegland64, thank you for your review of the hotel and for choosing us for your accommodations. I am sharing your review with our staff as this is unacceptable by our standards and we need to correct immediately. I do hope you will give us another chance when visiting the area as we are much better than you experienced. Sincerely,... More

Providence, Rhode Island
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 3, 2013

The hotel is situated downtown close to restaurants and bars. I have stayed here several times and I am very impressed by the staff in the front desk. They greet you with a smile and can do attitude. The rooms are nice and stays true to the hotel overall. It is a traditional design in the hotel and its rooms.... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 13, 2013

Dear Reslimpan, thank you for your review of the hotel and for choosing us for your accommodations. I am glad you enjoyed your stay and hope you will have the opportunity to come back and let us serve you again in the near future. Sincerely, Gary Walton General Manager More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 2, 2013

We were at the Hotel Roanoke for a wedding on a weekend in April. The staff were nicer than average. Free shuttle from the airport was great. We arrived early and they checked our bags while we took the pedestrian bridge over the railway and road to the downtown center. When another family traveling with us arrived with a weeks... More

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
May 6, 2013

Dear kabbott84, thank you for your review and for choosing us for your accommodations. I am glad you enjoyed your stay during the wedding and hope you have the opportunity to come back and visit again soon for a leisure trip. Sincerely, Gary Walton General Manager More

 
 
 
 
BEST WESTERN PLUS Inn at Valley View
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Roanoke
Great value
Holiday Inn Roanoke - Tanglewood
Holiday Inn Roanoke - Tanglewood 3.5 of 5 stars 125 reviews
Show Prices ABS:HotelCheckRates-d110736?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Roanoke hotels
Cambria Suites Roanoke 4.5 of 5 stars 206 reviews BEST WESTERN PLUS Inn at Valley ... 4.5 of 5 stars 265 reviews Sheraton Roanoke Hotel and Confe... 4.0 of 5 stars 228 reviews Country Inn & Suites By Carlson,... 4.0 of 5 stars 134 reviews
Show Prices ABS:HotelCheckRates-d1782716?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d72807?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110753?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126055?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 37 hotels in Roanoke, ranked by popularity

Been to The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Next morning(14)
  • Executive Lounge(10)
  • Very friendly(9)
  • Regency room(9)
  • Civic Center(7)
  • Free internet(3)
  • Chip cookie(3)
  • Front desk personnel(3)
  • Nice touch(3)

Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Roanoke
#3 Best Value Hotels in Roanoke
#4 Family Hotels in Roanoke
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton Hotels, Agoda, Venere, Expedia, Olotels, Priceline, HotelsClick, Tingo and Hotels.com so you can book your The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

Owners: What's your side of the story?

If you own or manage The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices