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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5 110 Shenandoah Ave, Roanoke, VA 24016
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Certificate of Excellence 2014
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,345 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montpelier, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We arrived late with no reservation and they were very accommodating. The issues we had were the unusual layout of the hotel, which seemed like a maze, and the walk to the parking lot. There was no valet parking that late at night and it was a long walk back to the hotel in cold weather. Also, I can't remember... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Chris D, thank you for your review and for choosing the hotel for your accommodations. I am sharing your review with our team as I feel we can do a better job at communicating parking and exits as well as getting around the hotel. I apologize for the inconvenience experienced. We would love to serve you again to show... More 

Orlando, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel Roanoke is very comfortable, staff is pleasant and the location can't be beat. You are in the center of Roanoke with lots to see and do. Local restaurants within walking distance. The only con is the price for parking. Would like if they had free self parking instead of $8 self and $13 valet.

Review collected in partnership with DoubleTree by Hilton

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Joann H, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels return you to the Valley, you will again choose us for your stay. We look forward to serving you again. Sincerely, Gary Walton General Manager More 

London, United Kingdom
Top Contributor
294 reviews 294 reviews
220 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very beautiful hotel, old world stylishness. Sorry that some rooms we requested were not honoured, and we had no time to change that as we arrived later than expected. On the other hand the staff seemed pleasant, the bellstaff be a little more welcoming in their manner, - although the less senior bellstaff were great! Good shuttle to airport, wish... More 

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Pheephox, thank you for your review and for choosing the hotel for your accommodations. We appreciate you sharing your experience and I will be reviewing this with our team. I apologize for the inconvenience. We will be sure to have these issues addressed and corrected. I hope if your travels return you to the Roanoke Valley, you will again... More 

Alexandria, Virginny, USandA
Top Contributor
108 reviews 108 reviews
29 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in mid-January 2015, in town for one night for a college visit. Front door/valet staff were very friendly and helpful. I dig the big, old, traditional lobby. The walkway over the tracks to downtown is a great feature. The front desk staff also were very helpful and friendly. Yes, the cookies were warm, and my son says that... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear rugby007, thank you for your review and for choosing the hotel for your accommodations. We appreciate you sharing your experience as we will be able to share and make corrections in our service and product offerings. I hope upon your return, we can show you our improvements. We look forward to serving you again. Sincerely, Gary Walton General Manager More 

Senior Contributor
48 reviews 48 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

A grand hotel experience. From the valet parking to a great front desk experience to an awesome room that was not overly decorated to a great burger and beer in the Pine room lounge. This should be the only hotel of choice while visiting Roanoke. Awesome job guys!

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear tziarnik, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and we look forward to serving you again soon. Sincerely, Gary Walton General Manager More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

I stay frequently at this hotel for business travel and remain as ever impressed by the customer service, the beautiful historic details, the incredible location and it's proximity to some of my favorite spots in Roanoke. My last trip was in mid-December and my back went out - to the point where I couldn't roll over in bed. I'm a... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear michelle20002, we are so relieved you were able to get back on your feet and were more than glad to assist. We are here to serve in every way possible and it is a blessing that everything turned out alright. I will be sharing your experience with our team, and we are honored to have you as a guest.... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Roanoke deserves to display the name of the city in which it resides. The rich history of the hotel and the city are intertwined and apparent. Nobody going to Roanoke for business or vacation should miss spending at least one night in this great hotel in the heart of the city and a covered bridge away from the lovely... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Jason D, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and I am sharing your review with our team. We strive daily to present the best in product service and experience and we love to see it represented in the reviews. We look forward to serving you again if... More 

Springfield, Virginia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Hotel Roanoke for the weekend with the family for a wedding nearby. Hotel was very nice and staff were very friendly. Room was a bit tight for a family of 4, but not too bad. We requested a roll-away bed for the kids which worked out fine ($10/day). Great location to the market and restaurants in Roanoke.... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear U2SOX, thank you for your review and for choosing the hotel for your accommodations. We are honored by your recommendation and are glad you enjoyed your stay. We are a historic hotel with varying rooms sizes and suggest when making reservations or when checking in to request a larger room than before. We look forward to serving you again.... More 

Newton, NJ
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I wanted to visit Black Dog Salvage. I needed to book a hotel in Roanoke. Imagine my surprise when we arrived and realized we had stayed here before. The lobby is amazing, especially at Christmas with the beautiful tree. The room was just as I remembered, clean, with a nice mattress and pillows. Wish we could have... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Omato9, thank you for your review and for choosing the hotel for your accommodations. We are honored by your return patronage and are thrilled you came to experience the holidays! I hope you enjoyed your time at Black Dog Salvage and hope if your travels return you to the Valley, you will again choose us for your accommodations. We... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Always look forward to a time to enjoy the hospitality of the Pine Room along with a wonderful nights stay and a great buffet breakfast before leaving for home. Never rush off with out enjoying that morning breakfast. A great way to start the day.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree
Hotel Style:
#1 Romantic Hotel in Roanoke
#2 Family Hotel in Roanoke
#2 Business Hotel in Roanoke

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