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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Certificate of Excellence
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110 Shenandoah Ave, Roanoke, VA 24016
Best prices for: 1 room 1 guest
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,449 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed yesterday NEW

We made it a point to travel thru Roanoke to stop by Star City Games to get our Magic the Gathering fix 😀 We selected this hotel based on reviews. They have a bar downstairs that was open until 11pm, however, we used the shuttle service to go to a restaurant downtown. Our driver was Herbert and he was absolutely... More 

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Rödermark
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited the Roanoke &Conference Center Doubletree Hotel when attending the graduation ceremony of our son from Virginia Tech. When booking the hotel was not our first choice because of the distance to Blacksburg. As all hotels in Blacksburg, at least the more reasonable ones were fully booked we decided for the Doubletree in Roanoke - and were not disappointed... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear michael0357, thank you for your review and for choosing the hotel for your accommodations. It is wonderful to read that your wallet was returned promptly with advanced notice as these types of situations can really be concerning. We are honored by your recommendation and it was a privilege to serve you during a ceremonious occasion. I hope if your... More 

Allentown, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Hotel Roanoke MUST be your choice if you visit the Star City. With a very very easy walk over the bridge to downtown, a Gourmet 5* Restaurant, another for Casual Dining, and staff who exhibit excellence in all regards this is it. I stayed here for 11 weeks, and so trust me when I say the place is brilliant. I'd... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear AlistairHull, thank you for your review and for choosing the hotel for your accommodations. What an absolutely lovely experience to read about and I will be sharing your kudos to the staff with everyone. We strive daily to present the absolute best in product, service and experience and it is wonderful to read it was all executed in an... More 

Claremore, Oklahoma
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great time here. While not perfect, was still very good. The spa was amazing! The executive suites were noisy!! They moved me to a secluded corner on the 5th floor and it was heaven. Unfortunately, the sheets had what appeared to be a black skid mark on them, like someone with shoes got in the bed and left... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear karenmarieg1, thank you for your review and for choosing the hotel for your accommodations. I appreciate you sharing your experience with us so that we can correct the mistakes and improve upon the experience in the future. We appreciate the recommendation and look forward to serving you again soon. Sincerely, Gary Walton General Manager More 

Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I remember staying at the Hotel Roanoke when I was a child. I remembered how impressed I was with the lobby, the murals, the opulence of the facility. Recently, I decided to go on a "Blast from the Past" trip and to spend a night there. I was not disappointed and my memories were restored. From the moment of checking... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear hootervi, thank you for your review and for choosing the hotel for your accommodations. We are greatly appreciative of the kind words and will be sharing them far and wide as it exemplifies the type of experience we strive for daily. It is always wonderful to read these types of experiences and we look forward to serving you again... More 

Galion, Ohio, United States
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spotlessly Clean. Room looks like most Hotel Rooms. Beds very comfortable. Lobby beautiful, with lots of comfortable gathering area's. Porch area with rocking chairs! My only question is why only 3 packets of coffee instead of four? Lots of Historical pictures. Walkway to downtown Roanoke. Overall Grand!!!

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Laura W, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and apologize for the coffee situation, I believe this may have been an error on our part. I will be sharing your review to be sure procedures and services are not overlooked. I hope if your travels... More 

Arcata, California
Top Contributor
54 reviews 54 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was in town visiting an old high school friend, and he recommended the Hotel Roanoke. I agree with his choice. This beautiful old hotel provided great comfort and hospitality. The service was excellent, and the food was delicious. The front desk was even able to provide a tiny screw driver so that I could fix my eyeglasses.

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear griggs2000, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and we were able to assist with some much needed help. I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon. Sincerely,... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel to attend our niece's graduation at Va Tech. It was a great location and the hotel is exceptional. The only problem was the pool was closed during our stay. We also had to get a reservation for the Regency restaurant through Open Table; the hotel could not provide us one!

Review collected in partnership with DoubleTree by Hilton

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear 27cathyl, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience with the pool and am a bit concerned regarding your reservations with the restaurant. While online booking is acceptable, I'm confused as to why the restaurant wasn't able to give you one. I will be reviewing this with our team... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at The Hotel Roanoke for a weekend and was impressed. The Southern Hospitality shows as everyone is very polite. A nice bar with a pool table and decent live music act was playing. This is the place to stay if you are in Roanoke. Its a classic old style hotel with a very nice lobby and sitting areas. The... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear WalterJo, thank you for your review and for choosing the hotel for your accommodations. I am glad to read you enjoyed your experience, and being a historic hotel we do have varying room sizes as a tip for the next time you visit. I am glad you enjoyed your weekend with us and we look forward to serving you... More 

Roanoke, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

No upgrade available. Access to Executive level denied despite Hilton Honors Card presentation at check in. Hilton Honors program apparently not important at the Hotel Roanoke and Conference Center. The food provided in the Conference Center was average at best. This stay was a real disappointment.

Review collected in partnership with DoubleTree by Hilton

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear T. J. H, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced and we will be reviewing this in detail to correct the issues. We are honored by your patronage and all HHonors guests. We will have corrective measures in place to ensure this doesn't happen again and hope... More 

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