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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5 110 Shenandoah Ave, Roanoke, VA 24016
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Certificate of Excellence 2014
The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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1,374 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel. Valet parking available and you're greeted with a smile and warm chocolate chip cookie at check-in. The room was very clean and very nice...cable tv and complementary toiletries. There was also an allergy air purifier in the room - a huge plus for people like me who allergic to just about everything. The linens... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear LaTisha S, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and enjoyed on of the allergy-friendlier rooms. I hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon. Sincerely, Gary Walton General... More 

Bluefield, West Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Roanoke is our go to destination for holiday celebrations! While we frequently enjoy this vintage oasis during football season for Virginia Tech games, we also make it a point to visit during Christmas season. The hotel boasts upwards of 75 Christmas trees and exudes the spirit of the season! On the first three Fridays you can enjoy the... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear lisa c, thank you for your review and for choosing the hotel for your accommodations. We are honored by your patronage and to have you as a guest. It was wonderful to read that you've taken advantage of the hotel during some of the "fun" times like the Tech Games and Holidays. We look forward to your return and... More 

Floyd, Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

How refreshing to see Hilton value the history of the hotel and the city of Roanoke! If you are looking for cookie cutter lodging, this place is not for you. Staff was attentive and helpful throughout our visit. Valets, doormen, and front desk attendants greeted us and we were able to get an early check-in. Our room was spotless and... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear annabellesma, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and look forward to your return this summer! There are a lot of great events coming to town! We look forward to serving you again soon. Safe Travels, Gary Walton General Manager More 

Mount Laurel, New Jersey
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice old grand hotel. The rooms are large and very comfortable. We have stayed here before and I think it is worth it to pay a little extra for due to it's great location. Very close and walkable to downtown for business or dining. Very short drive to Blue Ridge Parkway and other out door activities.... More 

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear mike o, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience and hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon. Sincerely, Gary Walton General Manager More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel used to be a great hotel. At most it is now a good hotel. The staff is friendly but they get things wrong a lot of the time. The food is just average. The rooms are clean and everything usually works. If you want to be in walking distance to the historic area of downtown Roanoke Virginia this... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear drl_smit-may, thank you for your review and for choosing the hotel for your accommodations. We appreciate you sharing your honest experience and I will be sharing with our team to motivate our team to be better with every single guest. I promise if your travels return you to the Roanoke Valley, we will show you an improved experience and... More 

Cumberland, RI
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This grand old lady has to rate high just based on the History of the structure and the dedicated people that work relentlessly to accommodate your every need! We stayed in the Executive wing which is conveniently located up just a few steps right off the Main lobby! We chose this because were planned on a 5 or more night... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear treesofmytime, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced during your stay, but am glad to read that our team was on it relentlessly trying to resolve the issue. I am glad you enjoyed your extended stay and hope if your travels return you to the area, you... More 

norfolk
1 review
5 of 5 stars Reviewed 1 week ago

I was very pleased to see that this beautiful historic hotel was in great shape, but also the service and food were first class. Well appointed lobby and rooms. The conference food was plentiful and very upscale. Please smiled, held doors, very old world.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Joseph B, thank you for your review and for choosing the hotel for your accommodations. I am glad to read you enjoyed your experience and hope if your travels return you to the area, you will again choose us for your stay. We look forward to serving you again soon. Sincerely, Gary Walton General Manager More 

Blacksburg, Virginia
Top Contributor
66 reviews 66 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Our organization has their annual conference at the Hotel and is contracted to continue for another 2 years. I have attended conferences in many hotels and cities nationally and internationally and doubt that I have found a better place than the Hotel Roanoke. The rooms are well appointed and in keeping with an older remodeled southern hotel are a variety... More 

Was this review helpful? Yes
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Jersbikr, thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest as well as your group and I am thrilled you enjoyed your experience. We strive daily to present the absolute best in product, service and experience and it is wonderful when it all is presented in... More 

Tampa, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there during a bad winter storm. Staff were very helpful and courteous. Even helped shovel snow to free my vehicle in the overnight lot. Beautiful decor all over hotel and excellent, although quiet restaurant. Food is well prepared and reasonably priced. The bar is also excellent and very warm with accommodating staff. Had a gale blowing in the bathroom... More 

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Neil M, thank you for your review and for choosing the hotel for your accommodations. I am glad you enjoyed your experience, even during the winter storm and was glad to read our staff was very accommodating. I hope if your travels return you to the Valley, you will again choose us for your stay. Sincerely, Gary Walton General... More 

Mathews, Virginia
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were here for a conference as we have done many times before. We enjoyed our stay. It snowed like crazy but enjoyed a leisurely stay in the room reading and resting. It was beautiful seeing the snow over the star in Roanoke. Would highly recommend!

Was this review helpful? Yes 1
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review

Dear Cathy W, thank you for your review and for choosing the hotel for your accommodations. We are honored by your recommendation and am glad you enjoyed the winter wonderland that hit the Valley during your stay. We look forward to serving you again if your travels return you to Roanoke. Sincerely, Gary Walton General Manager More 

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Additional Information about The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

Address: 110 Shenandoah Ave, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel 4*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree
Hotel Style:
#1 Romantic Hotel in Roanoke
#1 Family Hotel in Roanoke
#1 Business Hotel in Roanoke

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