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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel

4.0 of 5
110 Shenandoah Ave, Roanoke, VA 24016
Hotel amenities
Ranked #7 of 38 hotels in Roanoke
4.0 of 5 stars 225 Reviews
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225 reviews from our community

What travelers say about this hotel
  • Very nice(7)
  • Regency room(5)
  • Civic Center(3)
  • Next morning(3)
Traveler rating
    94
    81
    21
    20
    9
Only show reviews for Family (41) | Couples (82) | Business (63)
Date Rating
RobBN
Normal, IL
Contributor
20 reviews
59 helpful votes
5 of 5 stars Reviewed February 7, 2012 NEW

I was visiting Roanoke last week and had the pleasure of staying at the Hotel Roanoke. I just needed a hotel close to the airport with a shuttle, but I got far more than that! The property is lovely and well-managed. It has far more amenities than expected including doormen, beautiful and tasteful decor, an excellent restaurant, a functional business... More

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crichwill
charlotte, nc
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW

As a native of Roanoke, I enjoyed my opportunity to spend a weekend at the hotel Roanoke. The service was first-class from the moment we drove into the circle drive. The members of the housekeeping staff were also wonderful and amazingly friendly! The weekend was perfect except for one issue; security. There is a female on the security staff who... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 7, 2012

Dear crichwill, thank you for your review of the hotel. I am glad you enjoyed your stay and hope you will come back in the future. I will be sharing your review with our staff and certainly look into the encounter that you shared. Sincerely, Gary Walton General Manager More

TraveltoDive01
Staunton, Virginia
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed January 31, 2012

Business travel takes me to Roanoke a few times a year. The Hotel Roanoke is the best option for luxury in my opinion. The service level is always good. Tips for a great stay at the HR.... Ask about the executive level. The honor bar, continental breakfast, room quality (much nicer), and ease of access is well worth the money.... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 3, 2012

Dear TraveltoDive01, thank you for your review and choosing us for your accommodations. It is important for us to hear from and understand our guests so that we can provide the best possible service to our guests. I hope in the future you will choose us again when visiting Roanoke. I will share your review with our staff. Safe Travels,... More

beccaj88
Bluefield, Virginia
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed January 31, 2012

The hotel Roanoke is set on beautiful landscape! The curb side appeal is wonderful! The lobby is quite presidential with friendly staff greeting you at the door! Beautiful ambience and different decorated rooms to explore upon your arrival! I gave it a 4 not because of cleanliness or service (which was surpurb) but because the rooms are just a little... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 7, 2012

Dear beccaj88, thank you for your review of the hotel and thank you for the recommendation. I am glad you enjoyed your stay and hope you can come back in the near future. Safe Travels, Gary Walton General Manager More

TrainManDan10
Manassas, Virginia
Reviewer
5 reviews
5 of 5 stars Reviewed January 28, 2012

Full Disclosure: I have toured the hotel but have not actually stay here. My comments explain why this hotel makes the perfect location for a Roanoke Train Vacation. Thanks to Roanoke City, since July 19, 2011, the Smart Way Amtrak Connector Bus (www.smartwaybus.com) now provides a daily link from this rail City to Amtrak's Northeast (NE) Service (www.Amtrak.com) in Lynchburg,... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
February 7, 2012

Dear TrainManDan10, thank you for your review and I hope you get a chance in the near future to come stay at the property. Due to the historical nature of the Hotel being founded by Norfolk & Western (now Norfolk & Southern) we agree with your sentiments and are proudly participating in the revival of the rail culture in Roanoke... More

shellybean31
powell
2 reviews
5 of 5 stars Reviewed January 25, 2012

Hotel Roanoke was beautiful and service was top class. Be sure to enjoy the pool. Very nice. Would love to visit again. More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
January 26, 2012

Dear shelleybean31, thank you for your review of the Hotel. I am glad you enjoyed your stay and hope you can come back in the near future! Safe travels, Gary Walton General Manager More

GThreeGirls
Columbia, SC
Senior Reviewer
10 reviews
6 helpful votes
4 of 5 stars Reviewed January 23, 2012

enjoyed this hotel. Nice room and the warm cookies at check in. The bar area is small and crowded. On the night of a big concert at the Civic Center, the walkway from the hotel over the street was closed for repairs. Staff for breakfast was polite. Buffet wasn't anything fantastic. Dining room is pretty stuffy for a casual breakfast. More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
January 26, 2012

Dear G3Girls, thank you for your review of the hotel. I am glad to read you enjoyed your stay and also took advantage of our restaurants, and while I apologize for the Market Street Walkway being down for your visit, the City is making needed repairs and renovations to ensure a quality product leading into Downtown. I hope if you're... More

Aaron R
Baltimore, MD
Top Contributor
52 reviews
16 helpful votes
5 of 5 stars Reviewed January 23, 2012

This upscale hotel is, by far, the nicest hotel in the area. I have wanted to stay here ever since I was a college student at a nearby college. I finally had an opportunity to return to the Roanoke Valley and the Hotel Roanoke was #1 on my list of places to stay. The customer service was fantastic and the... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
January 26, 2012

Dear Aaron R, thank you for your review and we are honored that you experience the hotel and have such a great esteem for our property. We are privileged to have you as one of our guests and I thank you personally for staying with us. I will also add that if you're interested in a tour of the property,... More

Calvertstudio
Baltimore, Maryland
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 23, 2012

Beautiful hotel in the Roanoke Valley! Professional service from knowledgable associates. Guest rooms are clean and well appointed. The intimate setting provides for a relaxing experience. Seamless check in and check out: job well done! More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
January 26, 2012

Dear Calvertstudio, thank you for your review of the hotel. I am glad you enjoyed your stay and experience. We strive daily to provide exceptional guest service and I am thrilled to see that we met our goal during your stay. I hope you have a chance to come back and visit again soon! Sincerely, Gary Walton General Manager More

Barbara M
Richmond, Virginia
1 review
1 of 5 stars Reviewed January 19, 2012

My friend and I stayed New Years day checked out on Jan 2,2012. We were expecting to have breakfast before we checked out, we went to the lounge at 6:00am it wasn't opened so we waited until 6:45 am it still wasn't opened we checked for the last time at 7:00am still not opened. This was very disappointing to pay... More

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Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel, responded to this review
January 26, 2012

Dear Barbara M, thank you for your review of the hotel. I am disappointed to read your experience and apologize for the inconvenience experienced with the Executive Lounge. I am sharing your review with our staff and will be reviewing our materials as this is not acceptable by our standards. I do hope you will consider staying with us again... More

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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel Also Known As

  • Hotel Roanoke Doubletree
Address: 110 Shenandoah Ave, Roanoke, VA 24016

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The Hotel Roanoke & Conference Center, a Doubletree by Hilton Hotel
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