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Colony House Motor Lodge

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3560 Franklin Rd. SW (U.S. 220 Business), Roanoke, VA
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1 room 1 guest
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Colony House Motor Lodge
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76 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    17
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (76)
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    (15)
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    (7)
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Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

If you are looking for a nice, clean reasonable priced place to stay in Roanoke, this is THE place!! We loved the retro look outside and the modernized rooms inside. Large clean rooms, everything works, has microwave, good sized "micro frig", coffee maker and flat screen TV with cable. Everything all the Chain motels have but with character. Nice continental... More 

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

I really appreciated hearing your great feedback! It's wonderful knowing that you had a fun stay with all of your family while you were here. I'm glad that you had everything that you all needed. The next time that you're in town, I can't wait to see you again. Yours, Charles, Owner More 

Hot Springs, Arkansas
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older motel located on Franklin Road in SW Roanoke, VA. We stayed here for a week as we were visiting family and friends (we used to live in Roanoke). Nothing fancy but the room was kept clean and housekeeping cleaned our room at our convenience without us asking the to do that. Nice flatscreen television (basic cable... More 

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North America
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy reservation, check-in and out, simple but good breakfast, and the room was clean. Can't complain about anything except the wi-fi, which didn't work very well. Especially appreciate the classic architecture.

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

Aleatoire, thanks for the feedback about the wi-fi. We haven't had a lot of trouble with it so far, but I will be sure to look into it in order to make sure that it's the best that it can be. It sounds like you were able to sit back and relax, though, and that's great to see. I hope... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very cute place. Staff very friendly. The rooms were spacious and very clean. Bathroom was dated but added charm. Breakfast was ok but served its purpose. We would stay here again. The pool was very clean.

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

I'm so glad that you found the Star City charm here, Leigh! I hope that we get to see you back here soon -- it sounds like you really had a wonderful time. Safe travels, Charles, Owner More 

Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was as advertised - clean, well-located, friendly staff with excellent advice about local activities. However, the wi-fi was practically non-existent. We had no reception in our room; we had to walk to the hotel office to read email. These days that is just not acceptable. The up side is, I met our neighbours, who were also desperately trolling... More 

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

Shaw, it really makes me happy that our staff was so helpful to you as you explored the Roanoke Valley and that you found us clean and well located for your stay. I apologize for the WiFi and understand your frustration. We have reviewed our distribution system and upgraded the provider's equipment but still have intermittent issues. Our consultant's conclusion... More 

Portland, OR
Level Contributor
270 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this through my airline, which uses Expedia, it seems. Had I not prepaid for the three nights, I would have gone elsewhere after seeing the room and bath. The bath was mildewed and generally grungy. The main room was clean and spacious with some attempts at updating (e.g., wallpaper), but the cooling system was an in-wall unit that... More 

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

George, I'm glad you appreciated the exterior attractiveness, our Continental Breakfast, spacious rooms, and the cleanliness. Mildew in any bathroom is a constant fight and not acceptable. The in room HVAC systems are constantly replaced as needed. I only hope you mention both of these issues to our staff, who are more than happy to make our guests happy. Since... More 

Los Angeles, California
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 7, 2015

I grew up in Roanoke- so I passed by Colony House several times a day. It always evoked a good feeling in me, even as a child- the mid century architecture just felt so cosmopolitan in our little city...so when I go back home, I stay here. I wish the rooms looked the way the exterior does- it looks like... More 

Was this review helpful? Yes 1
Charles E, Owner at Colony House Motor Lodge, responded to this review

Aunt Oswald, welcome back to Roanoke and thank you for choosing the Colony House. It is amazing how many people that grew up in Roanoke and return to visit tell us that just seeing our gull winged buildings gives them a sense of reconnection with all the pleasant memories of growing up in our fine city. Yes we had to... More 

timaru
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2015

Stayed here for 2 nights. Lovely friendly check in. The cookies were yum ! The room was very spacious and clean. Very quiet as well. Enjoyed the pool. Also very clean. Close to many restaurants. Very easy to find. Breakfast was simple but enjoyable. Thanks for a great stay.

Was this review helpful? Yes 1
Charles E, Owner at Colony House Motor Lodge, responded to this review

As a family business, we put our hearts into serving our guest. It is such a reward for all of us when the hard work and genuine Southern Hospitality of our staff is recognized as you have done. Thank you for all your kind comments, which I will pass along to all the members of the team. P.S. I sneak... More 

Clifford, Michigan
1 review
5 of 5 stars Reviewed June 6, 2015

We stayed here for a three day visit with family in Roanoke, June 3-6 2015. Good size rooms, nice staff and affordable price. The rooms are clean, quiet and were perfectly suited for our purposes. It is also within a great proximity to most everything in Roanoke. I wish they had a monthly rate, as we are relocating and it... More 

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

Tosha, thanks for the recommendation! Nothing makes me happier than hearing that we hit the mark for you and that you had a comfortable stay while you were relocating. I wish you the best of luck in moving -- if you ever need anything or a place to stay, we're always here! Hope to see you again, Charles, Owner More 

Oriental
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

You can't beat it for the price!! The rooms have been upgraded. I would say they have done as much as possible without spending major money!! We stay here a lot during VT football season. This is prime business property. I hope no one buys them out!!!

Was this review helpful? Yes
Charles E, Owner at Colony House Motor Lodge, responded to this review

Corbin, I'm so glad that you love the renovations! We're all gearing up for football season around here, so we're really excited to see you again soon for more great times. Cheers, Charles, Owner More 

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