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All 38 Roanoke hotels

MainStay Suites Airport

2.0 of 5 Hotel   |   5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
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Ranked #10 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jennifer D Gretna, Virginia
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106 reviews from our community

Traveler rating
    60
    29
    10
    3
    4
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38
22
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gretna, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I go here several times a year for a little get away for us. We have been married over 30 years now and this is our favorite place to go. It is only a little over an hour away from home but far enough that we can get away from it all. We love the rooms---ALWAYS so... More 

Was this review helpful? Yes
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your positive comments. Congratulations on your 30 year anniversary. We are glad you find us an excellent hotel to get away. Our convenient location at the Valley View Mall offers lots of options for shopping and dining. As you know we just minutes from Historic Downtown Roanoke.... More 

Lynchburg, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really nice, convenient hotel in Roanoke. Delightful and super efficient, helpful staff. Love the "apartment" style suites, everything one could possibly need. Only drawback was road noise due to close location of Interstate 581 and Hershberger Road, but no big deal. Excellent breakfast offered. Will be returning very soon!

Was this review helpful? Yes
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for takling time to post postive comments about your stay. We are so glad you have found our rooms to be "apartment style suites". Many guest do not know that MainStay is an all suites hotel and for about cost of standard hotel room, you can have a room about 50% larger with a full kitchen.... More 

Midlothian, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed here several times during the past year. The staff is one of the friendliest I have ever encountered during my time on the road. They make you feel very welcome and even remember my name. The rooms are very spacious and always clean. Their breakfast is excellent. I am so glad I made the switch to this... More 

Was this review helpful? Yes
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for taking time to share postive comments about your stay with us. We hear over and over how friendly our staff is, I will be sure to share your comments with them. Also happy your found your "spacious" room clean, our housekeeping staff takes a real pride in doing thier job. Many guests to... More 

Newton, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

The hotel staff is the friendliest and most efficient of any in the tri state area that I travel. The accomodations are clean and up to date. Amenities and breakfast are A One! I frequently use this hotel as a hub for working western Virginia because of the excellent value I receive. Hats off to the staff that make this... More 

Was this review helpful? Yes 1
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for your fantastic review of the MainStay Suites Roanoke. We are pleased that you had a positive experience and found us to be clean, updated and a great value. As you know our all suites hotel guestrooms are about 50% larger than a standard hotel room, giving our guests room to spread out. Our staff takes... More 

Mechanicsville, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2015

This was our second time to stay here. We found the rooms clean, well-equipped, very spacious and comfortable. Being able to prepare meals in our room was a plus. The fitness center was well-equipped, well-maintained, and the machines operated efficiently. But the most outstanding feature about staying here was the staff --- friendly, informative, and gave the appearance that they... More 

Was this review helpful? Yes
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. Thank you for coming back for a second visit. We are so glad you found our property to be clean and spacious. Many guests to not know that MainStay's rooms are all full suties with guest rooms about 50% larger than a standard hotel room. The ability to spread out... More 

Nashville, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014 via mobile

I was wowed when I walked in (both the lobby and the room). Everything was SO clean, and the bed was super comfy. My husband was in shock when he saw a recliner, and made a bee line for it asap. The baby felt right at home, and so did the pup. Breakfast was delicious and everyone was very nice.... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for the comments. It's nice to hear that you were wowed when you walked in. Our mission was accomplished!!! We try each day to go above and beyond to satisfy our guests. I'm glad your husband enjoyed the comfortable recliner and it's fun to hear that even the pup was right at home. I hope that doesn't... More 

Roanoke, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 5, 2014

The MainStay suites offered my family a great stay for the price. We needed 2 of the 2 bedroom suites with 2 bathrooms to accommodate my New York family who attended my daughter's wedding here in Roanoke the last weekend in October. Since their were 8 adults, it was less expensive and much better than getting 4 regular hotel rooms.... More 

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for sharing your comments. I'm pleased we were able to help out with the wedding by providing rooms for out of town guests. We offer a large variety of room sizes to meet all needs and they are all equipped with full kitchens, including cooking and eating utensils. I hope when family or friends return to the... More 

Fairfax, Virginia
Top Contributor
67 reviews 67 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is the third time we've stayed there. The main attraction is the price, which is very reasonable. The place is clean and well run. The hot breakfast is great: eggs, sausage, waffles - not just the bare minimum one typically runs into in hotels of this class. Our room was perfect, except that the windows have no sheer curtains,... More 

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us again. Your review is very much appreciated and I will pass along your kind words to the entire staff. We enjoy offering our guests a nice breakfast. What better way to start the day, then with a full belly. Our housekeeping staff only services stay-over rooms every couple of days. That's how extended stay hotels... More 

Flat Rock, North Carolina
Top Contributor
141 reviews 141 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 9, 2014

We thoroughly enjoyed our brief stay here. It's near the airport but was not noisy. The rooms were clean and up to date. The breakfast was very good with a combination of hot and cold items. The staff was very, very friendly and helpful.

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us. It sounds as though you had a pleasant visit to the Roanoke Valley and your stay at the MainStay Suites Airport. We have a great location in the Valley View Mall complex but we also offer quiet surrounds. Our rooms are spacious and we have a great hot breakfast to start your day. We look... More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed October 5, 2014

Stayed here 1-night during a long road trip. I wasn't looking for luxury accommodations to spend weeks -- just a quite, clean place to rest for a night. My room was clean, spacious, and quiet and allowed a good nights sleep. I spoke to Curtis on the phone when I made my reservation, and again upon check-in. Curtis ROCKS!

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us and for sharing your comments. I'm pleased you enjoyed your stay and that Curtis took great care of you. She is an awesome lady that goes out of her way to make our guests feel at home. Thanks again for visiting us. I hope you will stay with us again in the near future. If... More 

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Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2 star — MainStay Suites Airport 2*
Number of rooms: 77
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#10 Business Hotel in Roanoke

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