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All 38 Roanoke hotels

MainStay Suites Airport

2.0 of 5 Hotel   |   5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
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Ranked #8 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Liz W Nashville, Tennessee, United States
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101 reviews from our community

Traveler rating
    56
    28
    10
    3
    4
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38
21
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I was wowed when I walked in (both the lobby and the room). Everything was SO clean, and the bed was super comfy. My husband was in shock when he saw a recliner, and made a bee line for it asap. The baby felt right at home, and so did the pup. Breakfast was delicious and everyone was very nice.... More

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Roanoke, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The MainStay suites offered my family a great stay for the price. We needed 2 of the 2 bedroom suites with 2 bathrooms to accommodate my New York family who attended my daughter's wedding here in Roanoke the last weekend in October. Since their were 8 adults, it was less expensive and much better than getting 4 regular hotel rooms.... More

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garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for sharing your comments. I'm pleased we were able to help out with the wedding by providing rooms for out of town guests. We offer a large variety of room sizes to meet all needs and they are all equipped with full kitchens, including cooking and eating utensils. I hope when family or friends return to the... More

Fairfax, Virginia
Top Contributor
57 reviews 57 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is the third time we've stayed there. The main attraction is the price, which is very reasonable. The place is clean and well run. The hot breakfast is great: eggs, sausage, waffles - not just the bare minimum one typically runs into in hotels of this class. Our room was perfect, except that the windows have no sheer curtains,... More

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us again. Your review is very much appreciated and I will pass along your kind words to the entire staff. We enjoy offering our guests a nice breakfast. What better way to start the day, then with a full belly. Our housekeeping staff only services stay-over rooms every couple of days. That's how extended stay hotels... More

Flat Rock, North Carolina
Top Contributor
132 reviews 132 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 9, 2014

We thoroughly enjoyed our brief stay here. It's near the airport but was not noisy. The rooms were clean and up to date. The breakfast was very good with a combination of hot and cold items. The staff was very, very friendly and helpful.

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garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us. It sounds as though you had a pleasant visit to the Roanoke Valley and your stay at the MainStay Suites Airport. We have a great location in the Valley View Mall complex but we also offer quiet surrounds. Our rooms are spacious and we have a great hot breakfast to start your day. We look... More

Pensacola, Florida
1 review
5 of 5 stars Reviewed October 5, 2014

Stayed here 1-night during a long road trip. I wasn't looking for luxury accommodations to spend weeks -- just a quite, clean place to rest for a night. My room was clean, spacious, and quiet and allowed a good nights sleep. I spoke to Curtis on the phone when I made my reservation, and again upon check-in. Curtis ROCKS!

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us and for sharing your comments. I'm pleased you enjoyed your stay and that Curtis took great care of you. She is an awesome lady that goes out of her way to make our guests feel at home. Thanks again for visiting us. I hope you will stay with us again in the near future. If... More

Salisbury, North Carolina
2 reviews
3 of 5 stars Reviewed September 30, 2014

Curtis, the front desk clerk was extremely friendly and welcoming! However, the decor is dated and the dining area is too small. It wouldn't hurt to add another elevator as well. Room service is not provided on a daily basis, which is a perk that I personally prefer! I was not aware of that at the time of check-in though.... More

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Lancaster, Pennsylvania
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 28, 2014

This hotel needs redecorated badly. This is not what I call a suite. It has a kitchen area, and a living area and a sleeping area, but they are all in one room. The breakfast room is way too small for a hotel that size. One elevator for a hotel this size is not enough. There were people hanging out... More

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garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for staying with us and for sharing your comments. It says you visited us in January 2014, but your review posted in September 2014, so I'm a little confused on the date of your visit. If you just stayed with us this past weekend, we had lots of folks in town for a nearby college football game and for... More

GA
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 26, 2014 via mobile

Stayed here for two nights because it was convenient to interstate travel in area. Room 117 is noisy from road traffic. Decor in room is somewhat dated, but clean and comfortable. First time staying at Mainstay, and if you're not familiar, don't expect daily room service. If extra linens are needed, you bring dirties yourself to supply room for exchange.... More

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for your comments. I'm glad you enjoyed your visit except for the noise you heard from the nearby interstate. Most of our guests feel the hotel is pretty well insulated from the noise especially since most people don't hear noise from the nearby airport. We do get an occasional noise complaint, but not very often. Again, I'm sorry the... More

Glen Allen, Virginia
Top Contributor
54 reviews 54 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 8, 2014

Great surprise for a great weekend stay. The suite was great and the bed was just like HOME. The service and front desk staff was just great and professional and friendly, ( Curtis & (awilki) did not get her name) Even after we left items, they call to get us back before we left the area, the breakfast was just... More

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Home away from home is such a nice title. That is truly what we strive to be for our guests. I'm pleased you enjoyed everything about your visit. We have very large rooms with plenty of space spread out and our staff is there to make your stay as pleasant as possible. I hope you will visit us again soon... More

1 review
5 of 5 stars Reviewed August 5, 2014

We called on the phone an hour before reaching Roanoke, VA at approximately 8 pm. We received exact directions to the hotel. The customer service given by Sam and Amanda was outstanding. The room was clean, the bed was comfortable and the price was right. When we checked out, we were assisted in making reservations in Houston, Texas. I give... More

Was this review helpful? Yes
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for your kind comments. I'm please the staff was able to take care of your reservations with us and another hotel to your satisfaction. We are always glad to assist our guest in any way we can. I pleased you found your room clean and comfortable and that you plan to visit us again. We look forward to your... More

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Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd., 5070 Valley View Blvd, Roanoke, VA 24012
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2 star — MainStay Suites Airport 2*
Number of rooms: 77
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke

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