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Courtyard by Marriott Roanoke Airport

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3301 Ordway Drive, Roanoke, VA 24017
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Courtyard by Marriott Roanoke Airport
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Courtyard by Marriott Roanoke Airport
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180 Reviews from our TripAdvisor Community

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Traveler rating
    78
    75
    17
    8
    2
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Roanoke Airport
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Chesapeake, VA
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 31, 2011

Left the ESA next door and was looking for an affordable place to stay. The manager listened to our story of having to leave a budget motel next door and the reason for our trip, to honor a family that lost a son in Iraq, and she was able to offer us a great rate. The stay could not have... More 

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Maryland
Level Contributor
153 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed October 24, 2011

The Courtyard looks brand new. It is comfortable, great services and amenities. Only issue is gym. 1 elliptical and 2 treadmills. Watch out for the equipment hogs. I had a couple that latterly guarded the machine while one went to the restroom. People just make you laugh sometimes. Otherwise hotel was great. Have stayed and will stay again.

Was this review helpful? Yes 1
Roanoke, Virginia
2 reviews
5 of 5 stars Reviewed October 13, 2011

Hotel staff is friendly and professional, rooms are clean, and the remodeled lounge is great for working or relaxing. It's also a very beautiful part of VA!

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Ashburn, Virginia
2 reviews
5 of 5 stars Reviewed October 10, 2011

We stayed at this hotel for our daughter's wedding and the staff went out of their way to make sure that we were comfortable and they went above and beyond to grant our special requests. It seemed no matter what we asked of them, they found a way to make it happen - - from the clean, spacious, comfortable rooms... More 

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Hermanus, South Africa
Level Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 12, 2011

Another Marriott Courtyard without a mirror for the ladies (see my comments for Asheville). The star of this hotel, according to my husband, is Jillian at the front desk. She was extremely helpful when hubby (a not too switched on senior...) couldn't work out how to register his newly-purchased cell phone..

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ROACourtyardGM, General Manager at Courtyard by Marriott Roanoke Airport, responded to this review

Dear Christine7200, Thank you so much for staying with us during your recent trip to the beautiful Roanoke Valley! We appreciated the opportunity to serve you as our guest. I am delighted to hear your wonderful comments about my Front Office Supervisor Jillian. She is a gem and I am glad she was able to help out your husband. We... More 

Bossier City, Louisiana
1 review
5 of 5 stars Reviewed September 10, 2011

No matter what time of the day, or night, all of the staff were so helpful & so friendly! They never hesitated to assist immediately, and always with a smile!!! They proved that going "over and beyond" is just the norm here! I left feeling like family!!! It wouldn't matter what the prices were anywhere else in town...the level of... More 

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ROACourtyardGM, General Manager at Courtyard by Marriott Roanoke Airport, responded to this review

Dear GreatStay777, Thank you so much for your kind words about the service you received during your stay. We strive to make each and every guest feel like they are at home during their stay with us. It makes me so proud that my staff was able to make you feel like family during your stay. Thank you again and... More 

Atlanta, Georgia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 25, 2011

We needed an overnight stop on a long trip and booked in advance through Priceline. We were thrilled with the spaciousness of our room but more importantly the courteousness of the staff was even more pleasing. We checked in right at Sunset and the clerk gave us a balcony room on the third floor enabling us to enjoy a beautiful... More 

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Solingen, Germany
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 22, 2011

My family and I stayed at this hotel during our summer vacation. From my business trips I remembered the Courtyard hotels as very friendly and clean hotels. However, during this stay we got a different experience. First, we went into our room and noticed right away that the trash can had not been emptied. After calling house keeping, they removed... More 

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Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed August 15, 2011

I rate this 4 stars for the friendly staff and cleanliness of the rooms. I appreciate a room that has not a speck of dust or mold to be seen. The room itself was tastefully decorated and the hotel itself looks to be relatively new. I was there for a funeral so just stayed 2 nights-very convenient to airport and... More 

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Saint Louis Park, Minnesota
2 reviews
4 of 5 stars Reviewed June 19, 2011

Most hotels seem to have the same amenities to me. The Courtyard has an amazing staff. They are very friendly and are always willing to help.

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