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Comfort Inn Roanoke Airport

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5070 Valley View Blvd, Roanoke, VA 24012-2038
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1 room 1 adult
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Comfort Inn Roanoke Airport
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Roanoke Airport
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Virginia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

The room was pretty large and was clean. The internet connection was a hassle but we finally got it to work. The continental breakfast had a pretty good selection and it was nice having the pool and fitness center. My son especially liked the little rubber duck.

Helpful?
1 Thank VADisneyFan
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear VAdisneyfan, Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Roanoke Airport as their home away from home! I am very sorry about the hassle you had with that crazy internet connection. I am certainly glad you got it to work. When you are in... More 

Georgia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 24, 2014

We recently stayed at this Comfort Inn and had a very nice stay. The staff was very friendly and accommodating even though we arrived very late/early (1:00a). We found great rates for this hotel. We found the rooms very clean, but we did find that whoever cleaned the room missed a shirt hanging on the back of the bathroom hook.... More 

Helpful?
1 Thank Paritz
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Paritz, Good Morning & Thank you for the nice response as we value all of them that come our way. I would also like to thank you for finding the shirt and notifying our front desk staff. That guest was happy to have gotten it back. When you know that you will be in the area please call 540-527-2020... More 

Newton, New Hampshire
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 23, 2014

Great hotel and great rates. We were doing the Blue Ridge Parkway when we hit with heavy rain and fog. Decided to call it for the day and check into a hotel. Front staff, Moriah was super. Also the use of the shuttle bus to take you wherever you want to go within a 5 miles radius was a real... More 

Helpful?
1 Thank Diane B
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Diane, I am glad to hear that you were well taken care of during the heavy rain I will share your comments with Moriah and Leroy, as well as, the rest of the staff here at the Comfort Inn Roanoke Airport. If you can make it back in the area please call 540-527-2020 or email ciafd302@yahoo.com. I would love... More 

Ellsworth, Maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

After reading many poor reviews I decided to visit. The lobby was clean and Brenda greeted me and was so sweet and made sure I was happy with the rate and the room. The room was very clean, everything worked, we'll set up and even soft and firm pillows. Breakfast (included) was better than most with sausage hash browns, eggs... More 

Helpful?
1 Thank Tim W
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Tim, I would like to thank you for the very informative review. Yes Brenda is a sweet lady. She has been with us for many years and she is the best with guest satisfaction. We appreciate your review with the bedding. We recently changed our pillows to soft and firm. I am certainly glad you noticed that. Our breakfast... More 

Augusta, Georgia
Level Contributor
163 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed August 7, 2014

Our church Seniors went on a 5 night Diamond Tour to Lancaster, Co. Pennsylvania. We stopped here in Roanoke for our last night on the road. This hotel is near a large mall and it is easy to walk to some of the stores on a sidewalk. The beds and pillows were comfortable and the linens and towels were clean.... More 

Helpful?
2 Thank 807wheaton
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

DEAR 87WEATON We love Buses! Thank you for the very informative review along with the many pictures. It is nice to see our hotel through the eyes of our guests. Yes we are located close to the mall and lots of restaurants to choose from within walking distance. However, if it is raining, we have a shuttle bus that will... More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed August 2, 2014

We had been traveling for more than 20 hours and arrived early at the hotel. Our room wasn't ready however the desk clerk Cheri got right on it and within 20 minutes she had it done and we were able to get in early and relax. They were all very accommodating and helpful. The place was very clean and quiet... More 

Helpful?
Thank Kelly C
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

DEAR KELLY C Thank you for the gracious review. I am certainly glad we were able to get you checked in early. It can be a little hectic especially when we were sold out the night before and the house keeping staff has to get the rooms ready in a timely fashion. Our house keepers were more than happy to... More 

DeLand, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2014

The front office employee was rude when my wife was asked for extra towels. When I checked out the employee was rude and a smart alec. Why does management put the dregs in front of customers when they arrive or depart?

Helpful?
1 Thank 616Robert_A
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

616Robert A My front desk clerk was rude?! You best believe I will find out who it was and make sure that does not happen again. We here at the Comfort Inn Airport have a policy and it is “Never let a guest feel unappreciated.” I do apologies for the rudeness. My question for you is, Was it two different... More 

Hopewell Junction
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

Terrific stay! Dog friendly and has a huge field where you can let them burn off some steam. Room was immaculate and quiet. Bed was so comfy!!! Breakfast had lots of choices.... Hot and Cold. The stay was just seamlessly wonderful and the price was reasonable. You bet I'm coming back.

Helpful?
1 Thank Janice A
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Janice A, Thank you for your wonderful review of our hotel. Yes we are Dog friendly, we have certain rooms that are just for doggie families. Did you get the doggie treat from the front desk? I am happy you enjoyed our Morning Breakfast. We do have lots of choices. This is due to the fact that we know how... More 

Sugar Land, Texas
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 19, 2014

Clean, most staff friendly, and wonderful breakfast. When we checked in our person who checked us in must have had a bad day because she acted like we were interrupting something. But that really didn't bother me cause I was too tired to care. She then watched us like a hawk when we were carrying our luggage in as if... More 

Helpful?
2 Thank Christy Z
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Christy Z, Thank you for the review. I must say, I will definitely find out who the clerk was that checked you in. This is not the norm for us. We strive on guest satisfaction. I am sorry about the full size beds. Maybe next time that you are in the area you could check us out again and stay... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

y daughter and I stayed here for her Bowling Tournament and found this Hotel very nice. It had an outside swimming pool, mice room and great breakfast. The breakfast really started our day right. It is conveniently located close to the mall and lots of places to eat (within walking distance), will be staying there again.

Helpful?
1 Thank maninuniform1976
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Maninuniform1976, Thank you for your kind review. I appreciate the comment about our breakfast. We have really beefed up the menu. Did you get to try our potato melody? It is my favorite. It has sausage, potatoes, onion, and green peppers. The guests seem to enjoy it as well. Last week I added the Western Omelet. I hope that... More 

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