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All 37 Roanoke hotels

Comfort Inn Roanoke Airport

2.5 of 5 Hotel   |   5070 Valley View Blvd, Roanoke, VA 24012-2038
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Ranked #6 of 37 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 14, 2014
Solange H Ripon, Canada
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129 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Roanoke Airport
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Ripon, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

This was our first time at this hotel. Nice welcome by the reception employees. Room was very nice and clean and breakfast was great. Great value for money. We will definitely stay there again next year on our return to Canada.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Solange H Thank you for your positive review. We strive to make each guest stay as enjoyable a possible. We certainly hit the mark with you. When you are in the area please give me a call at 540-527-2020 or email me at ciafd302@yahoo.com. I would love to make you a reservation. We hope to see you again soon.... More

Floyd, Virginia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 25, 2014

I made reservations to spend the night in Roanoke before and after my flight and decided to get down the mountain early because of weather. When I got to the front desk to see about early check in, there was no reservation. Turns out I had made at another hotel. Seeing as how this hotel was closer to airport and... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this review

We are also glad you made the lucky mistake. Your comments are very nice and I appreciate you taking the time to share your review. We strive each day to offer clean and comfortable rooms to our guests along with outstanding customer service. It seems as though all aspects of your stay were pleasant except your constructive comments about breakfast..... More

Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 19, 2014

I could tell they recently upgraded a couple of features like the bedding and TV. However the microwave and fridge are old and the bathroom although clean needs renovations. There are newer hotels in the area and more being built. This property needs to step it up if it's going to compete.

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

First, let me thank you for your valuable review. It is true, we have upgraded our bedding this year and are constantly upgrading our hotel. We have added more items to our complimentary breakfast, as well as, we have a new shuttle van that can accommodate nine passengers. We are well known for our friendly southern hospitality. We surely hope... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

We stayed at the Comfort Inn Roanoke last night. We got in very late after driving from NYC and the people were so nice. Our room was clean and large. We woke up and enjoyed their free breakfast- which was awesome! You can make your own waffles, there were breakfast burritos, eggs, biscuits and gravy...and fruit and yogurt too. The... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hello Ladies!!!! Thank you for your wonderful comment. I am happy that we were able to start your morning off with a nice hot breakfast. We recently added the burritos and I am so glad they are such a big hit. We try to bring on that southern comfort to all our guests. We were just fortunate that you chose... More

Greensboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

During my latest stay at my favorite hotel, I noticed one of the managers working the breakfast service by themselves. Sherry told me that she had to fill in for the regular employees and that she also had to perform her regular management duties after breakfast was over. The fact that Sherry was pulling double duty didn't surprise me, nor... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this review

Thanks for your comments. Cheri is a very dedicated staff member both to the hotel and the guests which she readily serves. She always has a smile on her face and a friendly attitude about everything. I'm glad she is able to make your day brighter and I will make sure to share your comments with her. Thanks for being... More

Albany, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2014

Stayed in the hotel last week on our return trip from FL to NY. The front desk agent wasn't particularly friendly but wasn't rude. The hotel appears to be have remodeled recently. It smelled like new carpets. The room was clean and a good size. The breakfast was fine but there was no sausage, hash browns etc...like a previous reviewer... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear JS, I am very sorry about the desk clerk. I will have a talk with the front desk staff. I am a little troubled with your comment about the no sausage or hashbrowns. This is not a good thing. We must have sausage on the breakfast bar and if not then we have to have bacon. Was there bacon?... More

Roanoke, Virginia
1 review
5 of 5 stars Reviewed February 26, 2014

I stayed at this hotel during the Big Snow Storm. I checked into this hotel and was greeted by a very nice lady. The room was nice and comfortable. The next morning we had the complimentary breakfast and was shocked at all the items they had, egg, sausage, burritos hashbrowns and more,. When I was finally able to leave the... More

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hello Cari, Thank you for the very positive review. I am happy that you were able to find us during that big snow we had. It was a duezy with so much snow coming so fast, most everyone was stuck at some point or another. Thank goodness our maintenance man, as well as my self, was here to help our... More

Roanoke, Virginia
1 review
4 of 5 stars Reviewed February 23, 2014 via mobile

This is an amazing hotel. One of the cleanest ive ever been in. Theres only one problem.. Im currently staying here and its 2:34 am and im sitting awake due to unnessecary noise. Its almost 3 am and there a hallway full of teenagers throwing and kicking soccer balls through the hallways, yelling and slamming doors. I called the front... More

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Anonamous1, Thank you for your comment about the cleanliness of our hotel and for your valuable feedback. I am very sorry for the noisy issue that was going on during your stay with us. Unfortunatley, it was due to a very happy wrestling team that just won the championship for the wrestling compatition that was going on the weekend... More

Norfolk, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 6, 2014

My company has an account with this hotel, so I stay here every time I'm in Roanoke for business. Never had a bad experience here. Just about everyone on the staff knows me by name now, and they all treat me with the greatest respect and service a traveler could hope to find! I would like to recognize Cheri and... More

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hello Branson, Thank you for your wonderful review. I am pleased that you are a loyal guest and that you have never had a bad experience here. We love our VIP guests and we take pride in making our guests feel at home. I have passed along your comments with the staff and we all agree, You are a special... More

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

On my recent trip to Roanoke, I stayed at the this hotel. The hotel was clean and the bed comfortable. Cheri Forrest was incredibly helpful. Having breakfast at the hotel was a nice touch. I'd definitely recommend this hotel.

Was this review helpful? Yes
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this review

Thanks for your review of your recent stay. I am pleased your stay was enjoyable, your room was clean and comfortable and that Cheri took care of your needs. I hope you will visit us again soon. Sincerely, Gary Purvis VP of Operations Dominion Lodging, Inc. More

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Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn

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