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All 37 Roanoke hotels

Comfort Inn Roanoke Airport

2.5 of 5 Hotel   |   5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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74%
Ranked #6 of 37 hotels in Roanoke
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
616Robert_A DeLand, Florida
  • Overview
  • Reviews (123)
  • Photos (17)
  • Amenities
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  • Room tips (19)
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123 people have reviewed this hotel

Traveler rating
    62
    31
    18
    8
    4
See reviews for
35
22
11
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
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English first
DeLand, Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The front office employee was rude when my wife was asked for extra towels. When I checked out the employee was rude and a smart alec. Why does management put the dregs in front of customers when they arrive or depart?

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

616Robert A My front desk clerk was rude?! You best believe I will find out who it was and make sure that does not happen again. We here at the Comfort Inn Airport have a policy and it is “Never let a guest feel unappreciated.” I do apologies for the rudeness. My question for you is, Was it two different... More

Hopewell Junction
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Terrific stay! Dog friendly and has a huge field where you can let them burn off some steam. Room was immaculate and quiet. Bed was so comfy!!! Breakfast had lots of choices.... Hot and Cold. The stay was just seamlessly wonderful and the price was reasonable. You bet I'm coming back.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Janice A, Thank you for your wonderful review of our hotel. Yes we are Dog friendly, we have certain rooms that are just for doggie families. Did you get the doggie treat from the front desk? I am happy you enjoyed our Morning Breakfast. We do have lots of choices. This is due to the fact that we know how... More

Sugar Land, Texas
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, most staff friendly, and wonderful breakfast. When we checked in our person who checked us in must have had a bad day because she acted like we were interrupting something. But that really didn't bother me cause I was too tired to care. She then watched us like a hawk when we were carrying our luggage in as if... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Christy Z, Thank you for the review. I must say, I will definitely find out who the clerk was that checked you in. This is not the norm for us. We strive on guest satisfaction. I am sorry about the full size beds. Maybe next time that you are in the area you could check us out again and stay... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

y daughter and I stayed here for her Bowling Tournament and found this Hotel very nice. It had an outside swimming pool, mice room and great breakfast. The breakfast really started our day right. It is conveniently located close to the mall and lots of places to eat (within walking distance), will be staying there again.

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Maninuniform1976, Thank you for your kind review. I appreciate the comment about our breakfast. We have really beefed up the menu. Did you get to try our potato melody? It is my favorite. It has sausage, potatoes, onion, and green peppers. The guests seem to enjoy it as well. Last week I added the Western Omelet. I hope that... More

Maryville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tonya who was manning the front desk was very helpful and cheerful during our stay. She assisted me gaining access to the weight room as well as providing newspapers. She would always smile and speak when our group passed through the lobby. The best thing she did was remind us that we had only registered for one night when we... More

Was this review helpful? Yes 4
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Debra M, We appreciate your review. Tonya is an awesome employee. Her Guest Satisfaction skills are excellent. She will be thrilled to see your review about her. I will make sure I post this review for her and everyone else to see. Please call 5405272020 or email ciafd302@yahoo.com. We would love to make your August reservation. Thank you, Cheri... More

Scranton
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really nice hotel and atmosphere. Right next to the airport and highway, so its easy to access, but you never hear the noise! Employees are friendly, and everything went how it should. They even had little duckies for your bath, and breakfast was very good.

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear PixieCutPrincess, Thank you for your review of our hotel. You are right, we are right next to the Airport and a major highway, as well as a large shopping mall. It is amazing that you do not hear any noise. Our owners took that into consideration when they built our hotel and boy did they get it right. I... More

Québec
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In early june, I stayed at the hotel. Riding motorcycle from Canada. They invited us to park our bikes close from lobby under the roof. There is a shuttle to many restaurants around the hotel. People are very kindly.

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Webdan, Thanks for the review. I am glad we were able to assist you in the parking of your motorcycle. Yes we do have a shuttle which holds up to 9 passengers. Did you get the chance to take a ride? If not hopefully next time you will. Our shuttle service is from 4 am till 11 pm. We... More

Huntersville, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Our 4 day stay started off with a 45 minute check in delay that ended with us getting upgraded to a suite because we are platinum points level. Nice benefit. The suite was roomy and reasonably clean. Minor issues were with housekeeping: Dirty tables, no replacement of shampoo and bar soap, bed not made up one day. Keys didn't work... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Mr. Hank T, We appreciate your review regarding your recent stay at Comfort Inn Airport. You are correct we were sold out on the days of your stay. It is a nice touch to be a Choice Privilege Platinum member. I am glad we were able to accommodate you in your upgrade. Allow me to apologize on behalf of our... More

Huntsville, Alabama
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was traveling on my Harley Davidson from California to Washington, DC and stopped in the Comfort Inn for a night's stay on May 21, 2014. There was a tremendous thunderstorm heading toward Roanoke and the hotel staff recommended I pull my bike under the covered entrance to keep it safe through the storm. This was not allowed at most... More

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Thank you Jeff for a more-than-generous review of our hotel. I am certainly glad you found us before the big thunderstorm hit. You are exactly right; most hotels do not allow anyone to park under the canapy for any length of time. We here at the Comfort Inn strive to make our guests stay as Comfortable as possible. I appreciate... More

Severna Park, Md
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

My husband and I visited this hotel last week during the D-Day Memorial Commemoration. Our check-in went smoothly and we got the room we had requested in advance. Front desk staff were gracious and helpful. Our room was spotless. Housekeeping staff were friendly and accommodating. We really enjoyed our stay! Thank you again for a pleasant experience. Oh, yes, the... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Weasel53, Thank you for choosing to stay with us during your visit to the D-Day Memorial Commemoration. We are glad you enjoyed your visit here in the greater Roanoke Valley. We would like to thank you for taking the time in giving us a review and such a positive one at that. Our staff is truly committed in being... More

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Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Roanoke #7 Family Hotel in Roanoke
Hotel Class
Number of rooms
96

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