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Comfort Inn Roanoke Airport

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5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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Comfort Inn Roanoke Airport
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190 Reviews from our TripAdvisor Community

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Traveler rating
    111
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    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (55)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (33)
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Salem, Virginia
4 of 5 stars Reviewed 4 days ago NEW

Wow! I travel a lot so I'm away from home a lot! It's so refreshing to stay in a clean, comfortable, peaceful establishment in order to rest and relax. A place where the customer service is top notch in professionalism and friendliness with special thanks to Cheri Forest's management! The food is delicious, the pool is inviting and the community... More 

Was this review helpful? Yes
Virginia
Level Contributor
153 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed a place to stay the night before a flight from Roanoke, and used some points to reserve a reward night at this property. It is one of the nicest hotels I have visited in the Choice Hotel program. It is relatively new, very clean, comfortable beds, comfortable pillows, very quiet. Staff was very helpful, shuttle very reliable in... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

RVTravellor Thank you for the very informative review as well as using your points to stay with us. As a Choice member you do have many options to choose from. I am glad you chose us. I will pass along your review with the all the staff here at the Comfort Inn Airport. We do hope to see you again... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent trip to look at real estate, we ended up needing an additional night of lodging. Since we were close to Roanoke, we decided to check out the town and stay nearby. There were many choices, but chose a Comfort Inn because we have had previous good experiences. The room was well appointed and very clean. The front... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

DigitalHead, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and great location. I shared your review with Mike and boy I wished you could have seen his face. He was very touched. Thank you for putting that... More 

Wake Forest, North Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came up to visit my girlfriend for a couple of days. The front desk agent was very sweet and extremely thorough in letting me know the times of breakfast, the pool hours, and where exactly my room was. I only wish I could remember her name. After checking in, I went up to the room. It was extremely spacious... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Wade R, Thank you for the review. The clerk that checked you in was Chasity; I will make sure she reads this review. I am happy to hear that you had a good night’s sleep. Please email ciafd302@yahoo.com or call 540-527-2020. We would love to make your next reservation. Happy Trails, Cheri Forrest Asst. General Manager More 

Massachusetts
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another great Comfort Inn experience. Keep in mind, we like a 4 star hotel but this chain has not let us down yet! Near everything. We stayed here as part of our road trip from Massachusetts to Florida! We went to a movie and had a pizza in the room...from Pizza Hut. We were tired. Large bathroom with excellent water... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

OPAL91086 Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I am happy to hear of the comfort you experienced due to the many accommodations and friendly staff. On behalf of our entire team, I thank you for your kind remarks. Please email... More 

Brandywine, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The morning of our arrival (Bus full) Brenda Payton was on duty, having to register 30 or more people, she made each of us feel that we were very important and the only one registering at that time. Mrs. Payton was on duty each day of our stay and was very friendly and accommodating to every need and request. It... More 

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Jacqueline G, Thank you for the review, That Brenda is a peach. We love her. I am certainly glad she was able to make your stay a pleasant one. I will make sure she reads your review. Please email ciafd302@yahoo.com or call 540-527-2020 we would love to see you again. Kind regards, Cheri Forrest Asst. General Manager More 

Buena Vista
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 14, 2015

Very nice experience from arrival to departure. Brenda greeted us very cheerfully and was very professional. The room was very clean and spacious. I am very particular to cleanliness during my hotel stay.

Was this review helpful? Yes 5
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Myhnylynn, Thank you for the review. We take pride in making sure our guests have a clean and relaxing experience with us. We do hope to see you again. Please email ciafd302@yahoo.com or call 540-527-2020 we would love to make your reservation. Happy trails, Cheri Forrest Asst. General Manager More 

Perth, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2015

For a cheap easy hotel it includes breakfast and has a free shuttle to Down town and any wear you want. It has a pool Gym and and elevator to the top floor. Also a kid friendly hotel and accepts pets is a great all round hotel

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Jack B We love to hear that we exceeded your expectation. Thank you for your review. Please call 540-527-2020 ext. 2 or email ciafd302@yahoo.com. We would love to make your next reservation. Kind Regards, Cheri Forrest More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 5, 2015

My husband and I were impressed with the hotel and its employees. Southern hospitality was genuine at every level of service. Even torrents of rain, power outages, and broken ice machines didn't dampen their spirits. One of the employees took our ice bucket to the motel next door to fill ... in the middle of the storm. We encouraged him... More 

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

JB P, Thank you for the impressive review. I am excited to share this review with our staff. We love to make each guest stay as genuine as possible, so when Austin had to run over to our sister hotel to get the ice for you, he was honestly happy to do so. You never know when things may happen.... More 

Yorktown, Virginia
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel provided all the comforts that one would need for a 1 night stay. We visited Redford University for commencement and decided to stay in Roanoke due to it's convenience to Lexington and VMI. We had a great sleep. The room was well-equipped and there are many stores nearby. No bells and whistles, just a clean, comfortable room.

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

MaceandMo, Thank you for your review and for choosing the hotel for your accommodations. We are honored you chose to stay with us and visit the Radford area. We hope you can come back and visit soon, call 540-5272020 ext. 2 or email ciafd302@yahoo.com. We would like to make your next reservation. Yours in Hospitality, Cheri Forrest More 

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