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Comfort Inn Roanoke Airport

2.5 of 5 5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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Comfort Inn Roanoke Airport
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140 reviews from our community

Traveler rating
    73
    35
    19
    8
    5
See reviews for
39
25
12
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (140)
  • Mar-May only
    (27)
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    (54)
  • Sep-Nov only
    (37)
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    (22)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has one of the friendliest staffs I have ever encountered in a hotel. Stayed 2 1/2 weeks because of my job. Rooms very accommodating and staff made being away from home, family and friends much easier! Thanks Comfort Inn

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Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed 1 week ago

JBloomer The most recent trip was our second stay at Comfort Inn Valley View in Roanoke Virginia. Each time the staff provided friendly and professional services during our visit. The manager, Brenda made sure that all of our needs were met in a very personable manner. Her pleasant personality and professional services made our stay like we were at home.... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Jeff P, Thank you for your review. Brenda is indeed a valuable employee. You are right, her pleasant personality and professional service does make someone’s stay more enjoyable. I do not know how she does it but she can remember a guest name, even if they have not been here in years. I do hope that when you are in... More 

Winston Salem, North Carolina
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was generous and clean, beds were comfortable, with a choice firm or soft pillows, internet was very fast, good work space and comfy chair. Quiet, didn't even hear a plane or road noise. Great restaurants in a nearby Mall. Moriah was very accommodating and friendly. Hot breakfast, many choices. Even got a cute rubber ducky on the tub... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Millard A I think we might higher you as our Marketer! Thank you for the very informative review. The two choices of pillows are a great hit. I love the soft ones however; many others love a firm pillow. Who ever thought of putting them both in the rooms is a genius. I will make sure Moriah reads this review.... More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We needed a hotel on the fly, and we're glad to find this one. Very clean, convenient, and pet friendly! The rooms were large and well lighted, and the bathroom huge with great shower and hot water... Nice bedding, refrigerator in the room, EXCELLENT wifi, free. The motel is located near a large mall with about six chain restaurants, very... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Libbylab_11 I am glad we were your fly by hotel. Sounds like we hit the mark with you. Did you know that we have a shuttle that can take you to all the surrounding restaurants as well as others in the Roanoke city area? Call us 540-527-2020 or email ciafd302@yahoo.com we would love to take you out site seeing on... More 

Wyandotte, Oklahoma
2 reviews
5 of 5 stars Reviewed 4 weeks ago

On the way home, I felt wanted and well cared for the minute we stepped off the bus. When arriving I was a bit worried about potential airport noise level, but didn't even have "street noise" to trouble our sleep. The facilities were modern and well maintained, and every staff member I came in contact were super. The breakfast well... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

CarrieannCook What a wonderful way to start my morning by reading your glorious review. You know, sometimes I forget that we are located across from the airport. Our owners sure did foresee that situation. I will make sure that the staff reads your review, they will be super excited. You make sure you bring the duck back and we will... More 

Kingsport, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I travel often for business, when I'm in Roanoke VA, this is my home away from home. I've stayed in other hotels in Roanoke, but this one remains at the top of my list. The great people that work here are friendly and greet me with a smile. The cleanliness of this hotel is superb. When I stay in a... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

RightandKnowit, Thank you for such an awesome review. I am happy that we can be your home away from home. We strive to give each of our guests the best customer service. I remember you leaving the wedding band. I am certainly glad that we found it and was able to get it back to you. I know the Wife... More 

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

Being a Diamond Elite member, I stay many nights of the year in hotels. This location has always been my favorite. Cheri Forrest is the best manager that I have met in my travels. Every time I checkout she sincerely ask if there's anything they can do to improve my stay. The premises is always clean and the desk staff... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Jim, Thank you for the Fabulous comment. We do enjoy seeing you Don't tell anyone, but you are our favorite as well. :) (Wink) I am glad that we are able to make your stay with us as pleasant as your first visit several years back. So you met Moriah, yeah,,,,, she is a gem. I will let her know... More 

2 reviews
1 of 5 stars Reviewed October 28, 2014

We checked in Friday night to "the computers are down", were then "registered" on a piece of paper, and then given the keys to someone else's room. Clerk was unapologetic and aloof. Gave us new keys to new room, only to come back later and have her try to check us in under the wrong name. She was unsure if... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Kim......My goodness! Sounds like we totally meesed up with you Friday night! I will admit, I'm as confused about it as you seem to be. Let's try to sort this out. This is what I took away from this: The computers were down (rare, but it does happen) so, of course she had to manually check you i (like "them... More 

St. Petersburg, Florida
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 22, 2014

After an exhausting 8 hours sitting in the local airport enduring one delay after another, the announcement came that our flight was cancelled. Passengers living in the Roanoke area were able to return home for the night. The rest of us were left to scramble for a hotel. Thank goodness, I chose Comfort Inn. It was after 10 p.m. when... More 

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Jinniek, Thank you so much for the kind words you have for us! Can you believe that she's a new member of our team? She's awesome...and we appreciate her a lot! And Brenda? She's been with us so long, she's a fixture here. We hear good things about her every day. Usually comments include how exceptional her customer service skills... More 

Seaford, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

Very nice room, lovely staff, offers a distressed travelers rate which came in handy after a cancelled flight, the only reason it's not 5 stars is that it doesn't have a bar which after a day at the airport & a cancelled flight was needed but the rubber duck on the tub put a smile on my face.

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear ICIVT, Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn
Hotel Style:
#5 Family Hotel in Roanoke
#5 Business Hotel in Roanoke

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