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Comfort Inn Roanoke Airport

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5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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Comfort Inn Roanoke Airport
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179 reviews from our community

Traveler rating
    104
    43
    19
    8
    5
See reviews for
52
33
14
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (55)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (33)
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Thank you Austin and Brenda for making our stay very pleasant and comfortable. I chose this hotel because of all the positive reviews. We had been traveling all day and was extremely tired with another long day ahead of us. Our bed was so comfortable, I didn't want to get out of it the next morning! I slept like a... More 

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Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed several nights, staff very friendly, breakfast bar attendant kept bar stocked and clean... exceptionally friendly and helpful. Near the mall and lots of restaurants.... a good place to walk for exercise. The only negative comment is that the decor needs a update... we stayed here three years ago and the decor was the same... it was nice but... More 

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Bastian, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I would tell anyone to stay here they are so great, they helped me SO much. I want to thank Cheri,Pam, Jack/shuttle, Bobby main. they went above and beyond to help me. It is so clean and I love those pillows where do you get them? Everyone there were so nice and helpful. I will stay again when I go... More 

Was this review helpful? Yes 1
DURHAM
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Check in was earlier than expected and smooth and Brenda was 100% Excellent !! The rooms were very spacious and clean . Only thing I don't like is there is no smoking room in the hotel ! Other than that , the staff is great, breakfast is top notch and I give them 5 stars

Was this review helpful? Yes 1
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On Sunday, may 3rd, we were unable to continue our trip due to a faulty tire valve. We had to wait Bike dealer on Monday. We were served by Brenda at the desk. She was able to book a room for us in no time, even if we were well before checking time. Comfort Inn and his staff made our... More 

Was this review helpful? Yes 1
Upstate, NY
Top Contributor
159 reviews 159 reviews
54 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely no complaints! Clean rooms, clean lobby, clean breakfast room, outdoor landscaping well maintained. ( pool was not yet open for the season) Plenty of area restaurants. Near the Interstate. Would highly recommend !!

Was this review helpful? Yes 1
Richmond, Virginia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were most pleased with our recent stay. Cheri was very courteous and helpful when making our reservation! The staff was young but very professional and very attentive when we had questions. The room was very clean and fresh which was a blessing after a very tiring day! We will definitely stay here again!

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Ellen C, Thank you for your review. I am glad you chose to stay with us. It sounds as if we were just what you needed. Yes, wwe do have a few staff members that are young, however, they are ery quick learners and do a great job with our guests. It was our pleasure accommodating your stay. Please call... More 

Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I scheduled a 2 day business meeting at this property because it had a large room and a smaller board room of which both were nice. Upon arrival Brenda at the front desk got me all set up and every request made was taken care of fast. Real fast. On the second day when my sales team arrived Cheri got... More 

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Steve, Thank you for the review. We are very excited to have you and your company plan to book with us for all your meetings. It was a pleasure having you all here for the two days. Whenever you are ready to book the meeting room agian, just call 540-527-2020 ext 2 or email ciafd302@yahoo.com. Your meeting room specialist, Cheri... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendliest staff ever. Was checked in by Cheri and she was superb with customer satisfaction. She was very informative with the hotel and surrounding areas. We loved the rubber duckie in the bathroom and the breakfast with Angie was the best breakfast ever. Will recommend this hotel and stay again.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Miss New York, Thank you for the Friendliest review. It was a privilege to have been here to have checked you in. I hope you can take plenty of pictures of your newest family member "the rubber duck". We would love to see them. I will definitly let Angie see this review. She will be ecstatic when she sees that... More 

Frankfort, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our company uses hotels all over the states and this one is by far the best one we have ever used for our corporation. The hotle is so clean, nice and the pillows are so soft and comfortable. The laddy Cheri Forrest is so helpful and professional with our men. If anyone needs a wonderful place to stay that feels... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Me Chell my bell, from Samson Steal, Thank you for the glorious shot out. Yes, our pillows are both soft and firm. It is nice to have a Choice, isn't it! Mark is always asking when he can buy one. I have promised his wife that they will be the first to know when I have them available. We all... More 

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