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Comfort Inn Roanoke Airport

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5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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Comfort Inn Roanoke Airport
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163 reviews from our community

Traveler rating
    92
    39
    19
    8
    5
See reviews for
46
30
12
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Virginia Beach, Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I was greeted warmly with a smile when I walked in after a very long drive. I arrived 1 1/2 hour before check in and they went ahead and check me in. I got a room on top floor away from elevator. As a frequent traveler, I usually take out the lysol wipes and start wiping down the room (switches,... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Joy from VA Beach, Oh boy did we really play musical rooms with you. Again I am sooooo sorry for the house keeping issues. I just want to let you know that I did have a very long talk with our Executive House Keeper and I do assure you that the issues that you experience will not happen to anyone... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

CSSO from St Paul United Meth Church held one it's monthly meetings here. We were greeted by the most pleasant person named Brenda who was all smiles & offered to assist us in any way possible. A wonderful woman by the name of Carmen made sure that our meeting room was set up just as we requested. The customer service... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Sandra, Thank you for taking the time and giving us a review about our meeting room. We love having your church group come here and get together. So you loved the way we set it up? I want you to know that I made a special trip just to make sure your room was set up to your liking. Even... More 

Kingston, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just a quick note to say that my family and I stayed here Friday April17. In a great location, safe, clean, friendly staff. Quick check in, good wifi, nice breakfast. They give you a free rubber duck. I sold it on eBay for $50! If you go to one Comfort Inn near the airport in Roanoke Virginia, go to this... More 

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Well Hello our Canada Friend, Did you really sell the baby duck for $50???? If so then boy do I need to go on eBay, I have about a thousand of them, LOL! Oh yea, and I have the big momma duck that is on the front desk, I wonder how much I can get for that. “Wink” Thank you... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Can't describe just how accommodating the staff at the Comfort Inn Airport in Roanoke, VA was. Especially Cheri Forrest, the assistant general manager! Our room was very clean, attractive and comfortable.

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Why Thank you RBCline for such a lovely review. Nothing can really beat southern hospitality that we here at the Comfort Inn Airport have. "Wink" I am glad you found your room to be at the tip top of shape. Our housekeeping staff might be mostly seniors, however they sure can run circles around the younger crews. (And boy can... More 

Hershey, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Met Brenda, at check-in, she is a gem. Great personality! She made us feel like we were family. The Duvalls' from PA thank you Brenda. The room was very nice and very clean. The breakfast, free, was good too. We will certainly stay here again! Housekeepers were fun to talk with too, I didnn't get a name but one lady... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Bakaman, Thank you for taking the time and reviewing us. So you met Brenda, yes she is a gem. We do love her here at the Comfort Inn. We all tend to go that extra mile to give our guests the warm feeling of being at home. I am cerrtainly glad she was able to accomplish that with you. The... More 

Manheim, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I had stayed in 4 motels in the last week, all in the same price range, all clean and comfortable, and most offered the basic free breakfast with waffles and certain extra breakfast items. We were pleasantly surprised at the variety of items and of course, we had a little of each. We are breakfast lovers, and... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Doug L, Thank you for such a wonderful review. Four Hotels?! And we topped them all! That is awesome. I am sorry that the other hotels were not up to par. I am glad that you decided to give us a try and found that we were superb to your liking. As I had said to an earlier reply, We... More 

San Francisco, California, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Came in late night and Vicky was real kind upon arrival. Clean room. The location is close to shops and restaurants. Felt very safe. :) if I ever have to come back to Roanoke area I will surely be staying here again! I was traveling across country with my partner.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Allan F I'm so glad to hear that you enjoyed your stay. I know how much our staff will enjoy reading this review and I can't wait to share it with them. We take pride in our property, and in the level of service we provide. Thank you so much for sharing this review with us! Please call 540-527-2020 or... More 

Port Byron, Illinois
1 review
5 of 5 stars Reviewed March 17, 2015

My wife and I were traveling at 2:30 in the morning and needed a place to stay. The young man that was on duty was very accommodating and found us a room in a full hotel. We woke up needing to reserve a room for the next two nights for us and my in laws. We were greeted by Brenda... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Steve G, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly service and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Please... More 

1 review
5 of 5 stars Reviewed March 17, 2015

I must say that the comfort inn and suites is a great hotel amazing staff very courteous to all of our guys who stay there on a weekly basis a special thanks to sherry who always goes above and beyond as well as the rest of the staff thanks again for everything

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Don...Our friend!!!! Thanks so much for always staying with us. We truly appreciate you and the partnership we've developed. Your group of guys are always so kind and courteous to us as well. Thank you Don for taking the time to share your review with us. Your friend in Hospitality, Cheri Forrest Asst. General Manager More 

Stuarts Draft, Virginia
1 review
5 of 5 stars Reviewed March 10, 2015

I love this hotel. The staff is awesome. I have been coming here for years. I must say Cheri Forrest the Asst GM has really made a difference. I met the newest staff member Austin and he is an integent and helpful young man. The hotel is always clean and cozy. If you want a great place which is close... More 

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

And we love you too Don. We think you are an awesome guy as well. Yes, you have been coming here for years and we are so thankful that you are such a wonderful and loyal guest. You met Austin?? He is a great catch for us. He has become a part of our family. And the amazing thing is... More 

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