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All 38 Roanoke hotels

Comfort Inn Roanoke Airport

2.5 of 5 Hotel   |   5070 Valley View Blvd, Roanoke, VA 24012-2038
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Ranked #5 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
lclvt Seaford, New York
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131 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seaford, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice room, lovely staff, offers a distressed travelers rate which came in handy after a cancelled flight, the only reason it's not 5 stars is that it doesn't have a bar which after a day at the airport & a cancelled flight was needed but the rubber duck on the tub put a smile on my face.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear ICIVT, Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Hickory, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an unbelievable experience, Spent several nights here for business and the hospitality was great. Such as all around great staff, especially Moriah , she was wonderful . And absolutely love the Rubber Duck idea

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Josh P Thank you for the kind review. We strive for 100 percent guest satisfaction and with your review I see we achieved it. I will certainly let the staff, as well as Moriah, see your comments and give them thumbs up. I am glad you like the rubber duck idea; it is something we thought would give our guest... More

Virginia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 2, 2014

The room was pretty large and was clean. The internet connection was a hassle but we finally got it to work. The continental breakfast had a pretty good selection and it was nice having the pool and fitness center. My son especially liked the little rubber duck.

Was this review helpful? Yes 7
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear VAdisneyfan, Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Roanoke Airport as their home away from home! I am very sorry about the hassle you had with that crazy internet connection. I am certainly glad you got it to work. When you are in... More

Georgia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 24, 2014

We recently stayed at this Comfort Inn and had a very nice stay. The staff was very friendly and accommodating even though we arrived very late/early (1:00a). We found great rates for this hotel. We found the rooms very clean, but we did find that whoever cleaned the room missed a shirt hanging on the back of the bathroom hook.... More

Was this review helpful? Yes 7
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Paritz, Good Morning & Thank you for the nice response as we value all of them that come our way. I would also like to thank you for finding the shirt and notifying our front desk staff. That guest was happy to have gotten it back. When you know that you will be in the area please call 540-527-2020... More

Newton, New Hampshire
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 23, 2014

Great hotel and great rates. We were doing the Blue Ridge Parkway when we hit with heavy rain and fog. Decided to call it for the day and check into a hotel. Front staff, Moriah was super. Also the use of the shuttle bus to take you wherever you want to go within a 5 miles radius was a real... More

Was this review helpful? Yes 7
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Diane, I am glad to hear that you were well taken care of during the heavy rain I will share your comments with Moriah and Leroy, as well as, the rest of the staff here at the Comfort Inn Roanoke Airport. If you can make it back in the area please call 540-527-2020 or email ciafd302@yahoo.com. I would love... More

Ellsworth, Maine
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2014

After reading many poor reviews I decided to visit. The lobby was clean and Brenda greeted me and was so sweet and made sure I was happy with the rate and the room. The room was very clean, everything worked, we'll set up and even soft and firm pillows. Breakfast (included) was better than most with sausage hash browns, eggs... More

Was this review helpful? Yes 5
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Tim, I would like to thank you for the very informative review. Yes Brenda is a sweet lady. She has been with us for many years and she is the best with guest satisfaction. We appreciate your review with the bedding. We recently changed our pillows to soft and firm. I am certainly glad you noticed that. Our breakfast... More

Augusta, Georgia
Top Contributor
140 reviews 140 reviews
76 hotel reviews
293 helpful votes 293 helpful votes
3 of 5 stars Reviewed August 7, 2014

Our church Seniors went on a 5 night Diamond Tour to Lancaster, Co. Pennsylvania. We stopped here in Roanoke for our last night on the road. This hotel is near a large mall and it is easy to walk to some of the stores on a sidewalk. The beds and pillows were comfortable and the linens and towels were clean.... More

Was this review helpful? Yes 4
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

DEAR 87WEATON We love Buses! Thank you for the very informative review along with the many pictures. It is nice to see our hotel through the eyes of our guests. Yes we are located close to the mall and lots of restaurants to choose from within walking distance. However, if it is raining, we have a shuttle bus that will... More

Pensacola, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

We had been traveling for more than 20 hours and arrived early at the hotel. Our room wasn't ready however the desk clerk Cheri got right on it and within 20 minutes she had it done and we were able to get in early and relax. They were all very accommodating and helpful. The place was very clean and quiet... More

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

DEAR KELLY C Thank you for the gracious review. I am certainly glad we were able to get you checked in early. It can be a little hectic especially when we were sold out the night before and the house keeping staff has to get the rooms ready in a timely fashion. Our house keepers were more than happy to... More

DeLand, Florida
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 23, 2014

The front office employee was rude when my wife was asked for extra towels. When I checked out the employee was rude and a smart alec. Why does management put the dregs in front of customers when they arrive or depart?

Was this review helpful? Yes 4
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

616Robert A My front desk clerk was rude?! You best believe I will find out who it was and make sure that does not happen again. We here at the Comfort Inn Airport have a policy and it is “Never let a guest feel unappreciated.” I do apologies for the rudeness. My question for you is, Was it two different... More

Hopewell Junction
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

Terrific stay! Dog friendly and has a huge field where you can let them burn off some steam. Room was immaculate and quiet. Bed was so comfy!!! Breakfast had lots of choices.... Hot and Cold. The stay was just seamlessly wonderful and the price was reasonable. You bet I'm coming back.

Was this review helpful? Yes 3
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Janice A, Thank you for your wonderful review of our hotel. Yes we are Dog friendly, we have certain rooms that are just for doggie families. Did you get the doggie treat from the front desk? I am happy you enjoyed our Morning Breakfast. We do have lots of choices. This is due to the fact that we know how... More

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Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn

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