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Comfort Inn Roanoke Airport

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5070 Valley View Blvd, Roanoke, VA 24012-2038
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Comfort Inn Roanoke Airport
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Comfort Inn Roanoke Airport
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175 reviews from our community

Traveler rating
    101
    42
    19
    8
    5
See reviews for
50
33
13
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • All months
    (175)
  • Mar-May only
    (51)
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    (54)
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    (37)
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    (33)
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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

On Sunday, may 3rd, we were unable to continue our trip due to a faulty tire valve. We had to wait Bike dealer on Monday. We were served by Brenda at the desk. She was able to book a room for us in no time, even if we were well before checking time. Comfort Inn and his staff made our... More 

Was this review helpful? Yes 1
Upstate, NY
Top Contributor
157 reviews 157 reviews
54 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely no complaints! Clean rooms, clean lobby, clean breakfast room, outdoor landscaping well maintained. ( pool was not yet open for the season) Plenty of area restaurants. Near the Interstate. Would highly recommend !!

Was this review helpful? Yes
Richmond, Virginia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were most pleased with our recent stay. Cheri was very courteous and helpful when making our reservation! The staff was young but very professional and very attentive when we had questions. The room was very clean and fresh which was a blessing after a very tiring day! We will definitely stay here again!

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Ellen C, Thank you for your review. I am glad you chose to stay with us. It sounds as if we were just what you needed. Yes, wwe do have a few staff members that are young, however, they are ery quick learners and do a great job with our guests. It was our pleasure accommodating your stay. Please call... More 

Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I scheduled a 2 day business meeting at this property because it had a large room and a smaller board room of which both were nice. Upon arrival Brenda at the front desk got me all set up and every request made was taken care of fast. Real fast. On the second day when my sales team arrived Cheri got... More 

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Steve, Thank you for the review. We are very excited to have you and your company plan to book with us for all your meetings. It was a pleasure having you all here for the two days. Whenever you are ready to book the meeting room agian, just call 540-527-2020 ext 2 or email ciafd302@yahoo.com. Your meeting room specialist, Cheri... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendliest staff ever. Was checked in by Cheri and she was superb with customer satisfaction. She was very informative with the hotel and surrounding areas. We loved the rubber duckie in the bathroom and the breakfast with Angie was the best breakfast ever. Will recommend this hotel and stay again.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Miss New York, Thank you for the Friendliest review. It was a privilege to have been here to have checked you in. I hope you can take plenty of pictures of your newest family member "the rubber duck". We would love to see them. I will definitly let Angie see this review. She will be ecstatic when she sees that... More 

Frankfort, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our company uses hotels all over the states and this one is by far the best one we have ever used for our corporation. The hotle is so clean, nice and the pillows are so soft and comfortable. The laddy Cheri Forrest is so helpful and professional with our men. If anyone needs a wonderful place to stay that feels... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Me Chell my bell, from Samson Steal, Thank you for the glorious shot out. Yes, our pillows are both soft and firm. It is nice to have a Choice, isn't it! Mark is always asking when he can buy one. I have promised his wife that they will be the first to know when I have them available. We all... More 

New York City, New York
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel located right off route 81 and adjacent to airport (quiet not noisy). Walkable to a mall and restaurants.Nice sized room on the fourth floor with free internet and a good hot breakfast. Would stay again.

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

New York, New York!! I love the Big Apple We are certainly glad you enjoyed your stay here at the Comfort Inn in our little City called Roanoke. We are now called the Virginia Mountains. Did you get the chance to ride through our parkway? If not, then I hope you will make a special trip to come visit us... More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We where passing through Roanoke and decided to stay for the night. When we entered the lobby a young man named Randy was working and he was very nice while he checked us in and knowledgeable about the hotel and the area. Our room was very clean and our night was very quiet. We were told about the continental breakfast... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Judd1, So you meet Randy! He is a peach. I am glad he was able to assist you with your accommodations. As for our Morning Breakfast, we do have a little more items than most continental breakfast bars. That is why we call ours the Deluxe Breakfast. We like for our guests to have a verity to choose from. I... More 

Roanoke, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Called hotel and Spoke with Cheri. Very professional. I needed a place to stay due to water damage to my house. She gave me an excellent rate based on the surrounding hotels. When I checked in Austin was there along with Cheri, I was amazed at how pleasant everyone was. The room was exactly what I needed. I appreciate how... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Alvin, Thank you for the very kind review. I am happy that we were able to provide you with a safe and comfortable place to stay during the water damage to your home. We do like to show our guests extra customer service especially when they are coming to stay under unusual circumstances. If you are ever in need to... More 

Chesterfield, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, pleasant people and a good location. Only one problem, and that was for our mattresses. They were terrible. Go to Room #101 and you will see what I mean. , The mattresses on both beds should have been retired several years ago, along with the flat pillows. When you feel the springs coming through, it's time to make a... More 

Was this review helpful? Yes 2
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Bobby D OMG, I will have to go look at that rooms mattresses. I would not like to sleep on that bed either. I wish you had called, we would have been happy to move you to another room. I promise you that we will dispose of the mattress if they are in as bad of shape as you... More 

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