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All 37 Roanoke hotels

Comfort Inn Roanoke Airport

2.5 of 5 Hotel   |   5070 Valley View Blvd, Roanoke, VA 24012-2038
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Ranked #10 of 37 hotels in Roanoke
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
ihearttraveler Roanoke, Virginia
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111 people have reviewed this hotel

Traveler rating
    53
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    16
    8
    3
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30
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10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
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English first
Roanoke, Virginia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean. Minutes from the mall and Roanoke Civic Center. Excellent breakfast. Easy access to resturants. May need a cab if no other transportation to food and mall. Shuttle to airport available didnt use it. Some local resturants accept room key as discount on food.

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear IHeartTravelor, Thank you for your wonderful review about our hotel. We strive to show our guests how important they are to us. I hope that the next time you are in the area you will call me direct at 540-527-2020 or email me at ciafd302@yahoo.com and I will personally make your reservations. I would like to also Shuttle you... More

2 reviews
2 of 5 stars Reviewed 1 week ago

After stopping at a Virginia rest area, my husband and I picked up a listing of Virginia hotels and found a listing for Comfort Inn (with a coupon) listing the price available and advertised as "walk in only and subject to availability" in the Roanoke area which is where we had decided to stop over. When I called for directions,... More

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Angie W. Wow, we certainly miss the mark with guest satisfaction. I will have a talk with the desk staff that was on duty when you called. It is very unusual for her to be rude. She is one of our senior staff members and she usually gets the highest reviews. I would like to let you know that... More

Ripon, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was our first time at this hotel. Nice welcome by the reception employees. Room was very nice and clean and breakfast was great. Great value for money. We will definitely stay there again next year on our return to Canada.

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Solange H Thank you for your positive review. We strive to make each guest stay as enjoyable a possible. We certainly hit the mark with you. When you are in the area please give me a call at 540-527-2020 or email me at ciafd302@yahoo.com. I would love to make you a reservation. We hope to see you again soon.... More

Floyd, Virginia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I made reservations to spend the night in Roanoke before and after my flight and decided to get down the mountain early because of weather. When I got to the front desk to see about early check in, there was no reservation. Turns out I had made at another hotel. Seeing as how this hotel was closer to airport and... More

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garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this review

We are also glad you made the lucky mistake. Your comments are very nice and I appreciate you taking the time to share your review. We strive each day to offer clean and comfortable rooms to our guests along with outstanding customer service. It seems as though all aspects of your stay were pleasant except your constructive comments about breakfast..... More

Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 19, 2014

I could tell they recently upgraded a couple of features like the bedding and TV. However the microwave and fridge are old and the bathroom although clean needs renovations. There are newer hotels in the area and more being built. This property needs to step it up if it's going to compete.

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

First, let me thank you for your valuable review. It is true, we have upgraded our bedding this year and are constantly upgrading our hotel. We have added more items to our complimentary breakfast, as well as, we have a new shuttle van that can accommodate nine passengers. We are well known for our friendly southern hospitality. We surely hope... More

New York City, New York
1 review
5 of 5 stars Reviewed March 6, 2014

We stayed at the Comfort Inn Roanoke last night. We got in very late after driving from NYC and the people were so nice. Our room was clean and large. We woke up and enjoyed their free breakfast- which was awesome! You can make your own waffles, there were breakfast burritos, eggs, biscuits and gravy...and fruit and yogurt too. The... More

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hello Ladies!!!! Thank you for your wonderful comment. I am happy that we were able to start your morning off with a nice hot breakfast. We recently added the burritos and I am so glad they are such a big hit. We try to bring on that southern comfort to all our guests. We were just fortunate that you chose... More

Greensboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

During my latest stay at my favorite hotel, I noticed one of the managers working the breakfast service by themselves. Sherry told me that she had to fill in for the regular employees and that she also had to perform her regular management duties after breakfast was over. The fact that Sherry was pulling double duty didn't surprise me, nor... More

Was this review helpful? Yes 1
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this review

Thanks for your comments. Cheri is a very dedicated staff member both to the hotel and the guests which she readily serves. She always has a smile on her face and a friendly attitude about everything. I'm glad she is able to make your day brighter and I will make sure to share your comments with her. Thanks for being... More

Albany, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2014

Stayed in the hotel last week on our return trip from FL to NY. The front desk agent wasn't particularly friendly but wasn't rude. The hotel appears to be have remodeled recently. It smelled like new carpets. The room was clean and a good size. The breakfast was fine but there was no sausage, hash browns etc...like a previous reviewer... More

Was this review helpful? Yes 1
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear JS, I am very sorry about the desk clerk. I will have a talk with the front desk staff. I am a little troubled with your comment about the no sausage or hashbrowns. This is not a good thing. We must have sausage on the breakfast bar and if not then we have to have bacon. Was there bacon?... More

Roanoke, Virginia
1 review
5 of 5 stars Reviewed February 26, 2014

I stayed at this hotel during the Big Snow Storm. I checked into this hotel and was greeted by a very nice lady. The room was nice and comfortable. The next morning we had the complimentary breakfast and was shocked at all the items they had, egg, sausage, burritos hashbrowns and more,. When I was finally able to leave the... More

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Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Hello Cari, Thank you for the very positive review. I am happy that you were able to find us during that big snow we had. It was a duezy with so much snow coming so fast, most everyone was stuck at some point or another. Thank goodness our maintenance man, as well as my self, was here to help our... More

Roanoke, Virginia
1 review
4 of 5 stars Reviewed February 23, 2014 via mobile

This is an amazing hotel. One of the cleanest ive ever been in. Theres only one problem.. Im currently staying here and its 2:34 am and im sitting awake due to unnessecary noise. Its almost 3 am and there a hallway full of teenagers throwing and kicking soccer balls through the hallways, yelling and slamming doors. I called the front... More

Was this review helpful? Yes
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Anonamous1, Thank you for your comment about the cleanliness of our hotel and for your valuable feedback. I am very sorry for the noisy issue that was going on during your stay with us. Unfortunatley, it was due to a very happy wrestling team that just won the championship for the wrestling compatition that was going on the weekend... More

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Additional Information about Comfort Inn Roanoke Airport

Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Comfort Inn Roanoke Airport Hotel
Comfort Inn Roanoke
Roanoke Comfort Inn
Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Reservation Options:
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