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Country Inn & Suites By Carlson, Roanoke

Certificate of Excellence
2.5 of 5
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7860 Plantation Road, Roanoke, VA 24019
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Country Inn & Suites By Carlson, Roanoke
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Ranked #7 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Edward L Kennesaw
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233 reviews from our community

Traveler rating
    118
    68
    31
    13
    3
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98
68
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (52)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (31)
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Maryland
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, comfortable, convenient, reasonably priced - pretty much identical to every other Country Inn and Suites I've stayed in (4th in the last 4 months, in 3 states) Not a fancy or scenic location - right off the highway with views of parking lot, but vey convenient when passing through. Small but adequate fitness center, indoor pool and hot tub,... More 

Was this review helpful? Yes
TravisHill, Director of Sales at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Andrea. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Sewanee, Tennessee
Top Contributor
164 reviews 164 reviews
41 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel and will likely stay here again, but this trip was disappointing. When I checked into my room I discovered the waste basket was full. Whoever stayed here before me left some trash in the bin and it was not emptied. Also, when I put a towel on the bathroom floor it became dirty quickly.... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Roanoke, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

San Angelo, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while traveling with daughter & grandkids. Was very pleased that there was a door that separated the rooms of a suite. Nice hotel and would stay again. Comfortable room, nice pool & lobby !!

Was this review helpful? Yes
TravisHill, Director of Sales at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Mary. Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed our true suites. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

the room was average, certainly clean and the windows opened, big plus. free breakfast was fine, with egg burritoes, pork sausages and waffles. staff was very friendly. But the big plus was the pool and whirlpool!! looks new and was perfect after 10 hours in the car.

Was this review helpful? Yes
TravisHill, Director of Sales at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our pool and breakfast helped you out after a long trip! Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again in Roanoke soon. More 

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