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Country Inn & Suites By Carlson, Roanoke

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7860 Plantation Road, Roanoke, VA 24019
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1 room 1 guest
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Country Inn & Suites By Carlson, Roanoke
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292 Reviews from our TripAdvisor Community

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Traveler rating
    148
    87
    38
    14
    5
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125
78
17
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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Columbus, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here overnight with my wife and our son. The hotel and our room was clean and the staff very friendly. Mike, the hotel manager was very helpful in pointing sites out for us as we were in Roanoke for sightseeing. He also told us about local events and gave us great info on restaurants in the area for us... More 

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Brad K, Thank you so much for taking the time to let us hear about your wonderful experience at our hotel. We enjoy making you feel comfortable while visiting the Roanoke area. I'm glad that Mike was able to suggest many options to interest you and your family. We hope that your enjoyable stay with us will bring you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here one night on our trip to NC. The hotel was clean, ac worked well, mini fridge was very useful and appreciated. The standout aspect was the staff....amazing. I can say I have NEVER stayed anywhere with a friendlier, more accommodating staff. Upon arrival the gentleman who checked us in was very friendly and informative. He went out... More 

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear JaredL23, Reading your response was the perfect start to my day. I am elated that your stay with us was to your satisfaction. I will definitely pass on your kind words to Mike and Allison. I'm sure they will be overjoyed to hear they made such a wonderful impact on your visit. My staff believes in treating our guests... More 

Chevy Chase, Maryland
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I had an amazing 2 night stay a this property! I encountered 3 different front desk agents and they were all able to tell me what to check out in the area, where to eat and cool things that are unique to the city like First Friday. They have freshly baked gooey cookies from different assortments at all times of... More 

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Wiggy Travels, I am elated to hear that your experience with us was one to remember. Guests like yourself always are a pleasure to encounter. Our fresh cookies are a definite welcome for our guests and I'm so glad that you enjoyed them. On behalf of my staff and I, it was a honor to have you stay with... More 

Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stopped here overnight on the way to Tennessee and I must say I was pleasantly surprised. The room I stayed in was very spacious and clean. The hotel is much bigger than it looks in the picture on the website. Staff was friendly I would definitely stay here again.

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Robert C, Glad to hear that your experience with us was to your liking. Thanks so much for choosing to stay here, as well as, taking the time to respond. We love hearing the reviews of our first time guests. We hope that you had a wonderful and safe trip to Tennessee and we will continue to keep up... More 

West Islip
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I always stay here when passing through Roanoke. We are Club Carlson members and the location is very convenient to I-81. Free wi-fi, complimentary breakfast with several options and pleasant staff. We usually book a room on the 3rd floor. They are a little larger and no overhead noise.

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Denise F, We thank you tremendously for being a loyal member with us and we hope to continue to meet your needs. Its a pleasure knowing that we are your home away from home when passing through Roanoke. My staff looks forward to welcoming you again soon. We hope to see you again soon! Warmest regards ... More 

Wallingford, Connecticut
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were driving from CT to GA with two kids. I wanted to book something that I had the option of cancelling the same day until 4 or 6pm because you never know what could happen during a 500+ mile drive. Most chains now require a 24 hour cancellation. So Country Inn and Suites seemed to be the only one... More 

Was this review helpful? Yes
Veronica R, Front Office Manager at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear tracy s, Traveling can be very stressful and I am elated to know that our cancelation policy, as well as our pool accommodations were suitable to your needs. Its unfortunate to hear of the concerns you had. Please know your comments are valued, and your suggestions will be considered for improvements in the future. Thank you for your response... More 

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