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Holiday Inn Roanoke Valley View

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3315 Ordway Drive, Roanoke, VA 24017
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Holiday Inn Roanoke Valley View
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Holiday Inn Roanoke Valley View
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144 reviews from our community

Traveler rating
    49
    48
    33
    8
    6
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29
8
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Roanoke Valley View
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New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 21, 2015

Tired, dog-eared place. Some things new, some old and not necessarily clean, including my bathroom, which had hairs on the floor in the corners. It seemed more like a 2.5 star place to me. I would not repeat.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear PricelineGuy, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. However, it is regrettable if the hotel's condition fell below your expectations. We take all of the reviews we receive very... More 

Knoxville, Tennessee
Top Contributor
208 reviews 208 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed November 29, 2014

This hotel is nice and in a convenient location. It has an indoor pool, is pet friendly, etc. it could be a great place, but needs some TLC. For example: 1) the television in the workout room is not connected to cable. I went to work out during the commercial of a program I was watching and found the TV... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear micarooni, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the room amenities, pool and area cleanliness. We will address these... More 

Richmond, Virginia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed November 13, 2014

First impressions can be deceiving. This hotel is along a spur of several chain properties, including one or two that are new. Entering this hotel, there's an open 5-story atrium with brick and wood that seems dated. But the welcome at the front desk and the helpfulness of staff are more important. Plus the property is maintained. The colors and... More 

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 29, 2014

For 15$ more stay next door, trust me. Room - tile ceilings, molded wallpaper, black grout in bathroom. Overall - receptionist indifferent and somewhat rude (Wanda). Spells like chlorine due to the indoor pool in the lobby. Food - n/a

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear Mike A, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room condition, cleanliness and customer service which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and... More 

Hilliard, Ohio
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 23, 2014

Overall I would say the hotel was above average. The front desk was both efficient and friendly. The room was clean and well furnished. The common areas of the hotel such as the lobby and the restaurant looked nice. I guess I would say my only complaint would be about the breakfast and whether or not it is included in... More 

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Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

Stayed here for three days recently for a conference. Hotel staff were very friendly and accomodating. Room was very clean and the bed was comfortable. No problems. Recommended if you are staying in the Roanoke area.

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Florida
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

Staff at this hotel are top notch. Everyone I encountered was extrmely friendly, professional and helpful. Rooms were older and in need of updates, however they were both clean and comfortable. The only major complaint is that although they offer great breakfast and dinner options there is nothing available for lunch. Attendees of any meetings must go to the 2nd... More 

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Kingsport, Tennessee
Top Contributor
59 reviews 59 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 27, 2014

Stayed there last week one night for a conference the next day. I arrived late so didn't really have a chance to take advantage of the hotel amenities. The 3rd floor room looked out into the interior of the hotel, but it was very quiet. The bed and pillows were comfortable. The next day check-out was very quick. As part... More 

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Eastover, South Carolina
Top Contributor
120 reviews 120 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 25, 2014

We held a Show here and everything was great. The ballroom setup was as per our layout and the staff was great to work with. The only problem we had was that out event was the same time as a few loud events and the noise flowed into the ballroom. The sleeping rooms were super as was the food. We... More 

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Naples, Florida
Top Contributor
95 reviews 95 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 14, 2014

Roanoke is a decent stop on a two-day trip to Florida from New England if you take the western route (I84,I81,I77) to avoid the New York-Washington DC megalopolis traffic mess. We booked this hotel through an online bidding site and got a good price. We knew it was not directly on the highway (about 2 miles off our route-I81) but... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear DACETC, Thank you for taking the time to write us a review regarding your recent stay with us. I am pleased you mentioned our friendly and helpful staff. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I am sorry to hear about the amenities. We appreciate your feedback as... More 

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