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Holiday Inn Roanoke Valley View

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3315 Ordway Drive, Roanoke, VA 24017
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Holiday Inn Roanoke Valley View
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Holiday Inn Roanoke Valley View
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145 reviews from our community

Traveler rating
    49
    48
    34
    8
    6
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30
29
8
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Charlotte, North Carolina
Top Contributor
71 reviews 71 reviews
62 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Rooms were okay. Clean but my ceiling was falling down. Indoor restaurant is beside the pool so it's kinda weird smelling the chlorine. I would say this is a 2 and 1/2 star hotel and not 3. Staff was friendly. Would stay here again if booked off Priceline. Don't pay regular prices for this place.

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Austin, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

My grandpa came to Roanoke to see my award ceremony at 1PM. So, I checked with the hotel staff five times (while reserving the room twice, before check-in, during my stay, the night before my stay) to confirm if we could have late check-out until 12PM because I was worried about him waiting at the too long would affect his... More 

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Manlius, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We negotiated our stay through priceline and got an incredible deal. That alone made the stay at this hotel worth it. However if we had paid the rate on the holiday Inn site -i would say it is incredibly high for the quality. The hotel's front lobby is very nice and updated. We didn't love the open restaurant look. After... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear avoidingsnow, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences and we appreciate your nice comments on the comfort of the beds and the room type received. However, it is regrettable if the food selection in the restaurant did not live up to... More 

Northern VA
Top Contributor
99 reviews 99 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the HI Roanoke Valley View due to a client meeting being held at the location. For the price paid, it was only an average stay. The room had a decent supply of amenities, such as a small micro, coffee pot(although not a keurig like HGI has), a fridge, hairdryer, and a HVAC unit with a temp control... More 

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear ndalum, Thank you for taking the time to post a review of the hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry we fell short of your expectations and apologize for the noise challenges you experienced during your stay. It is... More 

Virginia Beach
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean and quiet room, which I appreciate most of all. Dated decor and absolutely terrible coffee in the room and in the lobby. Not enough electrical outlets or lighting in the bathroom. . Otherwise, good work station, decent free wi-fi, HVAC has fan-only option, which is crucial for light sleepers like me. Oh and the TV picture wasn't synced with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear IJohnson55, We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you found the rooms clean and quiet. We are truly sorry some of the room amenities did not meet your expectations. We appreciate your feedback and rest assured that it will be used for future improvements. We look... More 

Bedford, Virginia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

We always spend the night at a Roanoke hotel if we have a morning flight and our first choice is the Holiday Inn Valley View. The rooms are quiet and clean and the personnel are very helpful. There is 24 hour shuttle service to and from the airport on 10 minutes notice.

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Virginia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 9, 2015

My wife and I recently stayed two nights and the upon check in to check out the staff were great. The room was clean and refreshing. The beds were very comfortable and the hotel was quiet with good parking space. We didn't use the restaurant as with most Holiday Inn Restaurants they are overpriced! This Holiday Inn was better than... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

Have been visiting this hotel for years....the real reason I stay here is because all the employes are just absolutely wonderful, friendly and you feel like your at home! Linda, Mary, Kristy are amazing bartenders and very sweet!! T He cooks Pam and Stevi really go out of their way...especially with no gluten free menu!! They will accommodate and go... More 

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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2015

I've stayed at this property many times over the past 20 or so years. Not sure how long this property has been run by IHG but I recently had an enjoyable 3 night stay. Check in was a breeze. Very friendly staff. The indoor pool is tucked away behind the restaurant inside the large atrium. My large room was clean... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear imcosmo, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly staff, restaurant service and clean rooms. I am sorry that you were let down by the breakfast service. Please accept our sincere... More 

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
31 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2015

My wife and I stayed here for one night with our small dog while traveling back home from Williamsport, PA. We use the restaurant and bar for dinner and the restaurant for breakfast. The lady who checked us in was very nice and helpful. Our room, although showing its age was very clean. Our only problem was with the heater/air... More 

Was this review helpful? Yes 1
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear Colin R, Thank you for your most recent review on our hotel! We value each and every comment and we continue to strive to make our hotel better for our next guests to include your next visit! We have some exciting changes that will be taking place later in 2015. We look forward to the next time your travels... More 

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