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Holiday Inn Roanoke Valley View

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3315 Ordway Drive, Roanoke, VA 24017
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1 room 1 guest
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Holiday Inn Roanoke Valley View
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163 Reviews from our TripAdvisor Community

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Traveler rating
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    53
    41
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (42)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The sweetest and most efficient staff, lovely rooms and beds to ensure a peaceful night's sleep with a wonderful fresh fruit bar awaiting you in the morning! If you're in the area and in need of a place to stay- look no further! An ideal find in this beautiful town! Ask for Ron, the wonderful bellman!

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Twin Lake, Michigan
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is definitely an older Holiday Inn. It is clean and friendly and would recommend it. The rooms are fine with some updates. Did not eat here but the food looked fine. It has a nice little lobby bar. The WiFi is pretty slow. Average to small selection of cable channels. Nice location close to the airport, restaurants, and... More 

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Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Working in the Roanoke area, th I s used to be my regular go to hotel. Location is wonderful with easy access. Unfortunately some of the amenities have declined. Rooms are getting dated with lumpy mattress. Air conditioning struggling even though it was in 80 F range outside. Room had fruit flies which occasionally made rounds in the room. Breajfast:... More 

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2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This is by far the worst IHG I have ever stayed at. Take it from someone who spends a tremendous amount of time at IHG skip this one! First of all if you are a biker don't stay here! Unlike the many other holiday inns i have stayed at this hotel is not willing to make accommodations for motor cycles,... More 

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nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear WTARDIF Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We very much appreciate all our travelers even bikers. We have been host hotel to the Harley Davidson... More 

Tallahassee, Florida, United States
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed staying here! The rooms were very nice and clean, and the grounds were great for walking my dog-- a few nice little trails and pathways, etc. I didn't expect a restaurant in a Holiday Inn, and although I didn't eat in it, it was nice to have it there. The staff was very friendly and helpful. All around... More 

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Katonah, New York
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

ok hotel....ok room...ok tv...nothing special....clean, confortable...for $126 I have stayed in better. My daughter wanted to stay here because of indoor and outdoor pool for kids....it was nice enough. We ask for two king connecting rooms...first night stay the rooms were fine... not connecting but across from each other....second stay...a week later....only one king and the other two double beds... More 

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear 2015JustSaying, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Milwaukee, Wisconsin
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 17, 2015

I use to stay at this hotel a lot up to a couple of years ago, quite a lot actually, but have since been staying in another nearby hotel (Courtyard) because the I felt the people here were becoming more interested in profit than customer service. The place was getting a bit run down too. Well, I just spent a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear Jim B, Thank you for taking the time to post a review about your stay with us. We would like to apologize for falling short of your expectations regarding our coffee maker and for the less than satisfactory experienced you had with our staff. It is also regrettable that your facilities and bathrooms fell below your standards. Reviews like... More 

Northern Virginia, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 13, 2015

We've historically had very good experiences at Holiday Inns. However, this property is very old and dated. I was not a fan of the window air conditioning. It was very loud and inefficient. The hallways and corridors were hot and stuffy. The property was very loud. If the air conditioner doesn't bother you than the people loitering outside at night... More 

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear Kaia42, Thank you for taking the time to review our property. I am delighted to hear your kind remarks about the excellent and helpful staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your feedback about the noise disturbance, air... More 

Michigan
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 2, 2015

The rooms are above average, especially for a Holiday Inn. They are a bit dated, but are certainly acceptable. There's not a lot near the hotel, except othe hotels, so you'll need a car or use the hotel shuttle. The room service was low priced and very quick. I did not use the pool, but it looked like it would... More 

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Ruislip, United Kingdom
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 30, 2015

On Southern explorer tour, this was a one night stay, just about comfortable unless you want to eat in hotel the walk to the Mall was confusing and staff could have been more helpful with directions-they seemed uninterested as we didn't want to eat in the hotel. Clean and quiet glad we only stayed one night though.

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IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear donegaltripper, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding our location and customer service which was unacceptable. We will address these concerns. I assure you that the feedback of our... More 

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