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Holiday Inn Roanoke Valley View

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3315 Ordway Drive, Roanoke, VA 24017
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1 room 1 adult
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Holiday Inn Roanoke Valley View
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184 Reviews from our TripAdvisor Community

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Westminster
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Big hotel. Nice, clean but could use some updates. Mile or two off the highway so it is convenient yet quiet. Have stayed several times and will stay again. Staff is very nice and hotel grounds good for large groups

Helpful?
Thank chuckland
United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for a night in August 2015 during a road trip with my family. The hotel is large with all the usual facilities but is unfortunately showing its age and in desperate need of a full refurbishment. However, the breakfast was good and the staff were very friendly.

Helpful?
Thank ggm_devon
Harrisonburg, Virginia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our kids had a great time swimming in the indoor pool and for a one night stay on a Saturday it was perfect for what our family and friends needed! Highly recommend this property to anybody looking for an indoor pool or to stay close to the airport in Roanoke

Helpful?
Thank MichaelSandercock
Richmond, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Only negative hotel is good on not hearing noise. Great room lots of space. Was charged twice but was refunded. Loved the restaurant only issue is hours says not open on Sunday evening but it was open close kinda early. Great pool heated indoor and out. Spa didn't get to use cause kids were in... More 

Helpful?
Thank mshix
Brookfield, Connecticut
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

I cancelled my reservation with this hotel within the required cancellation time (have a cancellation # to prove it), and just noticed the charge for the room appeared on my credit card. Now I have to contact the hotel directly as HOLIDAY INN has washed their hands of it. WHAT? Aren't you the parent company? Will think twice before booking... More 

Helpful?
Thank 24kK9s
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear 24kK9s, Thank you so much for the review. As these reviews are masked and do not know who they are from nor have any contact information; I would like to talk to you with regards to your cancelled reservation. Please email your contact information at nordway@hirvv.com. Best Regards, Neil B. Ordway, GM More 

Chattanooga
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 9, 2015

We travel ALOT and usually have our little poodle with us. Finding a nice hotel that is pet friendly is not always easy. Plus I always try to find a smoking room, also not easy. Well, this hotel has both but they don't have 2 room suites and the pool closes early at 10:00pm. So if you want to swim,... More 

Helpful?
1 Thank 235mike
Florida
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 5, 2015

This pet-friendly Holiday Inn looks like one of IHG's more upscale brands with a soaring atrium lobby and indoor swimming pool. The service was excellent, especially from front desk clerk, Darlene, who went the extra mile to make sure I had everything I needed. My room was spacious and had a seating area, a small refrigerator, a coffeemaker and a... More 

Helpful?
Thank BaguetteLady
Philadelphia, Pennsylvania
Level Contributor
182 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed October 29, 2015 via mobile

Stayed at this hotel on a business trip. The hotel is convenient to many restaurants and close to the highway. The room was very comfortable. I stopped at this Holiday Inn hotel so I don't have to go out and watch some Sunday football. When I went down to the restaurant the cable was not functioning. I came back out... More 

Helpful?
Thank agflag
IHGCare, Guest Relations Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear agflag, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the cable television, front desk and bar service. We will address these... More 

Nashville, Tennessee
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 21, 2015

I booked this hotel as a stopover on my way home from a family visit to Maryland. I had never stayed here but had reward points enough to stay so I gave it a try. The location is very convenient to the main roads and to downtown Roanoke. The lobby was large and impressive and included a restaurant and bar... More 

Helpful?
Thank dexter590
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear Dexter590, Thank you for the wonderful review! We value each and every comment that we receive. We are in our final stages of planning our renovations. We should be starting in the next couple months! From what plans I have seen, it will be beautiful! We look forward to your next stay with us! At your service, Neil B.... More 

Chattanooga, Tennessee
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 18, 2015

From the fall decor at the entrance and in the lobby to the beautiful indoor pool to the fabulous and filling breakfast this hotel is especially welcoming. But best of all was my treatment by the fantastic desk clerks. I was experiencing difficulties with my cell phone, so all 3 of these fine ladies attempted to help me with their... More 

Helpful?
Thank EagletteTennessee
nordway, General Manager at Holiday Inn Roanoke Valley View, responded to this review

Dear EagletteTennessee, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Neil Ordway, General Manager More 

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