I work at another IHG property in Virignia where we take our customer satsifaction very seriously. We have a great employee rate within the IHG company and I have stayed at my share of Holiday Inns/Expresses while traveling. You never know what to excpect but this hotel was a fresh change from some of the hotels I've stayed in the... more

The room and hotel was excellent. The resturant was ok. Only ate breakfast there. Too many awesome places to eat. Hotel front desk was great, friendly and very helpful. Check in and out was super quick. Free coffee in lobby from 6:30am to noon. Breakfast buffett was a good value. Service was not good one morning. Dinner service was great.... more

Hotel was just o.k. You can tell they've attempted to update the rooms; however, just is this one of those places they should just demolish and start over. This has nothing to do with the staff ... they were very nice. The age of this place is not their fault. One more thing ... I know the industry bases the... more

Stayed here for a few days golfing and wasn't disappointed. All staff were friendly and helpful. The place was pretty quiet over the weekend and had the pool and hut tub to ourselves. The breakfest buffett was ok and althought we did not eat dinner there it smelled very good while stolling by at night. The rooms were clean and... more

My daughter and I stayed at the Holiday Inn for a few days while our home was being remodeled. I had to write in and say what a positive experience we had. We were very impressed with the clean environment. The staff went out of their way to help us. My daughter even asked for chocolate ice cream which was... more

First of all the outer apperance of the hotel is very nice and so is lobby and rooms. My first problem was when i got to my room was that there was a terrible odor and the water out of the sink has a horrible odor as well and the bathroom was very nasty. The whole room was not cleaned... more

It isay at rare these days to have such great customer service on such a consistant basis and that is why I am writing this review. The Holiday Inn- Valley View in Roanoke is such a place where customer service is second to none. My wife and I have been to Roanoke three times over the past few months on... more

Last week, I returned home from this facility from the 2008 VATIE conference. Trust me, as the former lead teacher for teh Technical Coop Ed. Teacher in Virginia, I have attended numerous conferences at this site. However, this is the first time I have been compelled let everyone know about the professional and pleasant manner about an employee at this... more

The Holiday Inn Roanoke is conveniently located near the airport, downtown dining, and other entertainment/shopping venues. The facility is well kept offering an indoor/outdoor swimming pool, small restaurant and bar, workout room, and other amenities. The room offered plenty of space with a comfortable king size bed, small couch, work area and a bathroom well stocked and relatively large. I... more