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All 37 Roanoke hotels

Quality Inn Roanoke Airport

2.5 of 5 Hotel   |   6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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42%
Ranked #22 of 37 hotels in Roanoke
A recent review
4 of 5 stars Reviewed January 14, 2013
Joe1Lee Chester NJ
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184 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Quality Inn Roanoke Airport
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Chester NJ
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 14, 2013

This hotel is off I-81 near the airport. Its located surrounded by other places Super 8, Hampton Inn and others and aslo fast food places. The airport is not very busy so it is not noisy. We paid $37.00 on Hotwire before taxes. The room was very spacious 2 queen beds, easy chair, desk fridge and microwave. The property has... More

Was this review helpful? Yes 1
dahowell, Front Office Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your comments on your recent stay here. I will start off apoligizing for the water problem. We try to follow up on all complaints I'm sorry we didn't in your case. I am happy your overall stay seemed pleasant especially the breakfast. I hope you will give us another opportunity to serve you on any future stays... More

Oklahoma City, OK
Top Contributor
180 reviews 180 reviews
27 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed January 5, 2013

We chose this hotel because we had the points for a free night. We stayed 5 nights while visiting family in Roanoke. The breakfast was spectacular including wonderful crisp bacon, sausage, scrambled eggs, waffles, yogurt, bagels, etc. We would give the breakfast an excellent rating, especially for a free breakfast at a hotel. We liked having a microwave and refrigerator... More

Was this review helpful? Yes 1
dahowell, Front Office Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your comments on your recent stay. I am sorry you encountered problems with the bathroom during your stay. We take all comments seriously and do the best to fix the problems that occure. We would like to serve you again on any future stays and thank you again for your comments. More

Atlanta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 24, 2012 via mobile

It was a free night via Choice Hotel Points, so perhaps is reason we were given this room? It was, however, very unacceptable. Bath was not clean, chair was grimy dirty and carpet soiled. Was no-smoking but smelled of stale cigarettes. The AC unit gave two options - bake or freeze. You get what you pay for, but wouldn't chance... More

Was this review helpful? Yes 1
dahowell, Front Office Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your comments from your stay in December. We try to meet and excede guest expectations with every guest and we seemed to drop the ball very badly with you. Please accept our apologizes and give us another try on a future stay. More

Colborne
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2012

Have stayed here 3 x in the past year Free internet is generally only available in the lobby. Latest room, no internet, paint peeling off bathtub?..... Bathroom door will not stay closed, fridge had to be propped up on a magazine to get the door open. Clerk assigned new room, no internet, dirty worn furniture, no coffee maker. Last stay... More

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

I sincerely apologize for the issues you encountered during your stay with us. We are experiencing some connectivity issues with our Internet and are working with our vendor to make the neccessary corrections to eliminate the issues. I will share your comments with my team so we can continue to make the improvements to avoid these kind of issues in... More

1 review
5 of 5 stars Reviewed December 4, 2012 via mobile

Our truck was broke down and in the shop, so we stayed for 2 nights. They picked us up and dropped us off in the shuttle and even helped me run a few errands since we had no vehicle. Everyone was very accomodating with everything that we needed & the manager went out of his way to check up on... More

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you so much for the great review and I am glad everything went well during your stay with us even though we know it is tough dealing with a vehicle break down. I hope you are back on the road and please come back and see us if you are in Roanoke. More

Baltimore, Maryland
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2012

I stayed at this hotel for work for a few weeks, and I was pleasantly surprised not only by the cleanliness, but the staff was super friendly and helpful, calling me by my name regularly, and always being pleasant. I enjoyed staying a this property, and would definitely stay again if in the Roanoke area

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you so much for choosing our location during your stay for business. We appreciate your comments and look forward to seeing you again when you are back in Roanoke. More

Tampa, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 11, 2012 via mobile

Very pleasant staff. Enjoyed all aspects of our stay. Lobby area very clean, staff friendly, courteous, and efficient. Bar area off lobby. Also very nice sedate and well appointed. Definitely would stay here again.

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you so much for your comments in regards to your hotel stay. We are working very hard to create a positive service culture and we are moving in the right direction from your feedback. I will be sharing this with my team and look forward to seeing you again soon. More

1 review
4 of 5 stars Reviewed November 4, 2012 via mobile

My son had a severe stomachache. He threw up several times over night. Ms. Peggy Sue was so kind and willing to handle the situation. She gave me a useful information for that matter. Special thanks to Peggy :)

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

I am so sorry to hear your son was ill during your stay with us and I am glad to hear Peggy went above and beyond to help you. I always share positve and negative reviews with my team and will make sure Peggy is recognized for her service. Thanks again and hope to see you on your next visit... More

Pensacola, Florida
Top Contributor
126 reviews 126 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed October 22, 2012

I realize from reading previous manager replies to bad reviews that he cares about what people think of this establishment. I am not hard on places at all. I have never rated any less than 3, but this time I must. We stay in Choice Hotels almost all of the time when we travel and in fact are diamond members.... More

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for sharing your comments (both positive and negative) and I plan to address the issues with my management and associate team. Please send me the room number you stayed in via email (gm.va411@choicehotels.com) at your earliest convenience. I want to apologize to you for the issues you encountered and I definitely will make the neccessary corrections so we... More

Arlington, Virginia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 14, 2012

This hotel was fine for one night passing through. Things were clean and the breakfast in the morning was far above 2-star level. The furniture and carpet shows its age and there was a musty smell in the bathroom. However, it appears they are renovating rooms so in time this will improve. My thoughts and tips... --Room was fine; has... More

Was this review helpful? Yes
Roger M, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for staying with us and sharing your feeback about your stay. My maintenance and housekeeping teams are working hard on our guest rooms to make the neccessary improvements with our cleanliness standards. I hope to see you again on your next visit to Roanoke. More

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Quality Inn® Roanoke Airport is conveniently located off Interstate 581, only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Pete's Grill, located on the property, is open for dinner Monday-Friday 6:00 p.m. to 10:00 p.m. (dinner served until 9:00 p.m.). The restaurant offers pool tables and dart boards.Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local callsWork off the day's stress in the exercise room and relax by the large seasonal outdoor pool. Be sure to enjoy the on-site game room and billiard room. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size.All rooms feature coffee makers, hair dryers, irons and ironing boards. Some rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required.When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more   less 
Number of rooms
161

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