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Quality Inn Roanoke Airport

2.5 of 5 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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218 reviews from our community

Traveler rating
    35
    53
    50
    30
    50
See reviews for
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59
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Inn Roanoke Airport
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1 review
4 of 5 stars Reviewed August 1, 2014

The staff were great. fixed any problem we had. went out of there way to serve us. the hotel is having work done. when its complete it will be a better place. you get what you pay for. if the other reviewers wanted high class them pay for it.

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank You your National Guard friends. It is a nice relief that people do see that we are working hard to renovate the property and bring it back to its fullest potential. We enjoyed having you all here and hope to see you again in the near future. More 

Roanoke, Virginia
1 review
4 of 5 stars Reviewed July 31, 2014

Very friendly staff. I especially like Mandy the 3-11 clerk. She is always helpful and we swap remodeling stories. The breakfast bar has a wide selection and i especially like that they have scambled eggs which are my favorite. The room was clean and had an inviting decor. I had a King room, so had more space to move around.... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Don M, Thank you for your kind Review, Isn't Mandy something! We are very happy to have her a part of our team. I'm sure she showed you all the pictures of her Home Remodling. I'm very pleased in hearing you enjoyed your breakfast with us. We have been using guest reviews for the last several months to adjust our... More 

1 review
1 of 5 stars Reviewed July 30, 2014

My wife and i recently booked a room there. the rooms were filthy, there was a wet towel on the bathroom door and the room reeked of cigarette smoke. The pool was open and children were swimming yet there was a greenish tint of algae still present. The grounds were littered with cigarette butts and empty food wrappers. the rugs... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Allen b, I am sorry to hear of your bad experience. However I believe you have the wrong hotel, We have not had any issues with our pool. I am very certain that there is no illicit activity going on here at our Quality Inn Roanoke Airport. We take guests safety and well being serious here and would not allow... More 

Mount Arlington, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 28, 2014

We recently stayed here overnight. Horrible, the room was creepy. The carpet was filthy. Cleaning could not make it better...rip the FILTHY thing up! I am sorry but my opinion of this place is not good. If we ever need to make a sleep over stop again I will go Trouthville like some others have suggested. Even the breakfast was... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

We sincerely apologize that you found your visit disappointing. We keep our housekeeping to the highest standards, so we are not sure where you encountered the room being filthy. I have forwarded your review and we will all be getting together to do walk thrus of all of our rooms to ensure that these issues are not a problem. We... More 

Waynesboro, Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

I have stayed her numerous times over the years going back to when it was a different brand. Great breakfast & room price.Older hotel needs a major face lift but you can't beat the price. You'll see some cracked sidewalks & peeling paint but you'll save some cash. Good hotel for folks on a tight budget.

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for such a kind review, We are very pleased to be almost done with Renovations and hope to see a new review of your stay once we've completely finished. More 

Savannah, Georgia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 21, 2014

I understand the owners are completely renovating this property including rooms, grounds, pool, and adding a bar restaurant. It will be nice to see it finished because it's kind of a pit right now. It's clean enough and the staff is very nice, but the accommodations are old and tired, dirty, and no one seems to stay here. We'll see... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to share your valuable review. The experience that you described are not characteristic of the level of of service our hotel staff stive to provide, and we apologize your stay was unsatisfactory. Your feedback will be shared with staff and department management, we look forward to the opportunity to welcome you back and exceed... More 

Venice FL
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2014

The room was clean. I stayed for 5 nights. If you are looking for economy and not luxury than you are at the right place. The staff were all nice and took care of everything I asked for. They are working on the building but it has a long ways to go. I would stay for business but if I... More 

Was this review helpful? Yes
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your review, we are under renovations to upgrade the property and hope you will travel through in the near future to see all of our updates to the rooms and property. More 

Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed July 19, 2014

We were on a 2 and a half week road trip and had made a reservation at this hotel. We even called them the day of and told them that we were running behind because of rain and they said they still had our room which was to be a king size suite. When we arrived they sad the room... More 

Was this review helpful? Yes
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review

Sarah, I do apologize that you encountered these Issues with your Reservation. To clarify, Our King Room suite does only have One King bed, I'm sure our front desk attendant was trying to help with suggesting a second room that would be suitable for your family of 5. I went up to look at the issues that you stated of... More 

Fitzgerald, Georgia
1 review
3 of 5 stars Reviewed July 16, 2014

The motel is an older motel, needs to update the tvs. The room was clean and the beds were very comfortable. We were here for 2 nights. We were very pleased with our stay. We enjoyed the pool in the afternoon

Was this review helpful? Yes
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review

GergiaPeach268, Thank you for your Review. I'm glad you had a comfortable stay with us during your travels. If you are traveling through Roanoke again we would love our Georgia friends to stay with us again and see all the new beautiful Renovations. More 

Greenville, South Carolina
1 review
3 of 5 stars Reviewed July 16, 2014

This hotel is an older Hotel from the Early Sixties! You can tell that at one time the place hosted many guest and by the size of their restaurant (closed), ball rooms and Pool, you can tell that it once was a great hotel. The good news is that it is currently under construction to remodel the property. The painters... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Chris8861, Manager at Quality Inn Roanoke Airport, responded to this review

Dennis, Thank you for taking the time to write a review about your stay. We are most definitely trying to bring this beautiful hotel back to its full potential! We can't express how excited we are that we are about through with renovations, New 39' Flat Panel Televisions, Hardwood Floors, All new complete furniture, new bathroom vanities. We are taking... More 

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#12 Business Hotel in Roanoke

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