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Quality Inn Roanoke Airport

2.5 of 5 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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214 reviews from our community

Traveler rating
    34
    52
    50
    28
    50
See reviews for
57
28
32
59
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Inn Roanoke Airport
See the most recent reviews
Roanoke, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 15, 2014

We have stayed there for about two weeks during the summer for the past four years and were always pleased. We saw a huge decline this year. The hotel was apparently bought out about 9 months ago, and renovations have begun. However, because of some of those renovations, we were moved to three different rooms in 5 days due to... More 

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I do apologize that your experience was less than expecting. We are working very hard to bring the hotel and our standards to a different level here at Quality Inn Roanoke Airport. Renovations are about done, We have several rooms completely renovated and are almost done with the remaining few. Breakfast is one of our strongest positives here, We do... More 

Clearwater
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

I recently stayed at this hotel and my experience exceeded my expectations. The rooms were clean and very comfortable. The property is beautifully landscaped with blossoming trees and flowers throughout. The pool is enormous, refreshing and clean. The staff is very friendly and the owners Harry and Vinnie were extremely courteous and helpful. They serve a complimentary breakfast each morning... More 

Was this review helpful? Yes 3
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Erica, Thank you for such a great review in regards to your stay here at the Quality Inn Roanoke Airport. The owners Harry and Vinnie are definitely something, Being the heart of our hotel they go the extra mile with all our guests. We are very pleased with the renovations, Last week all of our new furniture finally arrived and... More 

Martinsville, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

The accomodations were great. quiet despite being at full capacity. quality staff. overall a pleasant surprise. would recommend to friends looking for rest after a long travel. close to airport malls and eating establishments.

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Jerrold, Thank you for taking the time to express your stay at our hotel. We are pleased to hear that you had a pleasant stay and hope that you and your family will visit us again in the near future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

I will admit I was a little nervous about staying here based on some of the previous reviews, however I was pleasantly surprised. The rooms have been completely renovated, and are nice sized. The bathroom door was extremely close to the toilet, and the toilet lid was a little loose so it would catch the door a little, but it... More 

Was this review helpful? Yes 3
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

KG1988, Thank you for taking that chance in stopping by our hotel despite the bad reviews that some of our guests have left for us here. We are working very hard in renovating the entire property and it is such a relief that some of our guests see the work being put into providing a better place for all of... More 

1 review
1 of 5 stars Reviewed August 2, 2014

No need to board you with the dirty details. Bottom line is this is a horrible hotel. It had dirty bed sheets, holes in the walls that had been patched up with missed matched wall paper. Bathroom was dirty, sticky floors, and accumulated human hair on every corner. There was a a small unidentifiable bug walking across my bedsheet. Switched... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Javier. I'm Terribly sorry that your stay at a local Quality Inn was not pleasant. I am however confused because at our location our rooms do not have wallpaper but is actually textured walls and painted. I do know a lot of travelers have been leaving reviews on our page in regards to other local Quality Inn hotels. If you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Although work was being done and the hotel was undergoing some remodel the staff was friendly the rooms were clean and the breakfast was excellent. I would defiantly stay here again and recommend if to my friend and family. Great stay overall!

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your kind review. We are working very hard to finish renovations and look to be finished by the end of this month! Our staff will be very pleased to see their hard work and dedication is noticed. Thank you again and we how to see you again in the near future. More 

1 review
4 of 5 stars Reviewed August 1, 2014

The staff were great. fixed any problem we had. went out of there way to serve us. the hotel is having work done. when its complete it will be a better place. you get what you pay for. if the other reviewers wanted high class them pay for it.

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank You your National Guard friends. It is a nice relief that people do see that we are working hard to renovate the property and bring it back to its fullest potential. We enjoyed having you all here and hope to see you again in the near future. More 

Roanoke, Virginia
1 review
4 of 5 stars Reviewed July 31, 2014

Very friendly staff. I especially like Mandy the 3-11 clerk. She is always helpful and we swap remodeling stories. The breakfast bar has a wide selection and i especially like that they have scambled eggs which are my favorite. The room was clean and had an inviting decor. I had a King room, so had more space to move around.... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Don M, Thank you for your kind Review, Isn't Mandy something! We are very happy to have her a part of our team. I'm sure she showed you all the pictures of her Home Remodling. I'm very pleased in hearing you enjoyed your breakfast with us. We have been using guest reviews for the last several months to adjust our... More 

1 review
1 of 5 stars Reviewed July 30, 2014

My wife and i recently booked a room there. the rooms were filthy, there was a wet towel on the bathroom door and the room reeked of cigarette smoke. The pool was open and children were swimming yet there was a greenish tint of algae still present. The grounds were littered with cigarette butts and empty food wrappers. the rugs... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

Allen b, I am sorry to hear of your bad experience. However I believe you have the wrong hotel, We have not had any issues with our pool. I am very certain that there is no illicit activity going on here at our Quality Inn Roanoke Airport. We take guests safety and well being serious here and would not allow... More 

Mount Arlington, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 28, 2014

We recently stayed here overnight. Horrible, the room was creepy. The carpet was filthy. Cleaning could not make it better...rip the FILTHY thing up! I am sorry but my opinion of this place is not good. If we ever need to make a sleep over stop again I will go Trouthville like some others have suggested. Even the breakfast was... More 

Was this review helpful? Yes
ChrisFrancisco1, Manager at Quality Inn Roanoke Airport, responded to this review

We sincerely apologize that you found your visit disappointing. We keep our housekeeping to the highest standards, so we are not sure where you encountered the room being filthy. I have forwarded your review and we will all be getting together to do walk thrus of all of our rooms to ensure that these issues are not a problem. We... More 

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#11 Business Hotel in Roanoke

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