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Quality Inn Roanoke Airport

2.5 of 5 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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220 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Irvine, California
Top Contributor
82 reviews 82 reviews
55 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed June 29, 2012

I stayed at this hotel for two nights to attend a conference. This is basically a motel with breakfast. At the first night, we found the bathtub clogged. Although the staff were reasonably nice, they declined request of room change and it took them six hours to resolve it. Room had strange smell, which we presume to be related to... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Top Contributor
197 reviews 197 reviews
79 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed June 28, 2012

Stayed at this place on Business twice. Just not up to Choice standards. Not even close. The Manager offered me a $59 rate for a King/Non-Smoking room. Where do I start? 1.) Limited TV Channels. No History Channel, No MSNBC, poor quality television. 2.) Terrible Internet WiFi. Extremely slow, and wouldn't pass outgoing email. 3.) Breakfast was free, of course,... More 

Was this review helpful? Yes 1
Bloomfield, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2012

Reserved room for two different nights through Quality Inn website six weeks in advance as I needed a crib. First stay was sub par with the following problems: Broken air conditioner Telephone not working so could not call front desk for towels or wake up call. Outlet behind the bed (going to use for phone charging) had no cover plate... More 

Was this review helpful? Yes 1
Virginia Beach
Contributor
20 reviews 20 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 26, 2012

Where to begin?? The room says "No Smoking" on the room door, but there's an ashtray on the desk and the room reeked. I've been to casinos in Las Vegas that smelled of less smoke than this room. Sadly, the manager didn't have anything else to offer and I stayed in the room. I didn't sleep well because of the... More 

Was this review helpful? Yes 1
Holiday, Fl.
Top Contributor
59 reviews 59 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 19, 2012 via mobile

We HAD a King smoking room, the room does need to be refurbished as do other ares of this motel. The breakfast was very good with bacon and scrambled eggs along with the normal Quality inn items. The staff was very helpful. One thing nice was we could get dinner there as there are few places near. The rate on... More 

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Management response:

Thank you so much for your review. We are very happy to know you had an enjoyable stay with us. We look forward to seeing you next time you are in the Roanoke area. Leon Chittams, CRDE General Manager Quality Inn Roanoke More 

Roanoke, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2012

Dirty linen, bugs in the rooms, mold and mildew smells, stained and dirty furniture and carpet, mold and mildew in the bathroom, dirty towels and washclothes leftover from previous guests, used body products still left in tub/shower area and hair particles left around the sink and bathroom area. The air conditioning unit smoked and made a horrible noise when turned... More 

Was this review helpful? Yes 2
Brandon S, General Manager at Quality Inn Roanoke Airport, responded to this review

It is never easy to get less-than-complimentary feedback on a guest's experience at our hotel. However, all feedback is welcomed as it can be used to better train our team and to enable us to achieve a higher level of guest satisfaction. Upon receiving your feedback about your stay, we immediately reviewed your comments with our maintenance engineer, housekeeping staff,... More 

A TripAdvisor Member
3 of 5 stars Reviewed May 26, 2012

Value for the money was excellent for what I need for this stay. Staff was very helpful and friendly.

Review collected in partnership with cheaprooms.com

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Wytheville, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed April 24, 2012 via mobile

Good for a quick stay. Location was good. Quick to interstate and food. Small tv though. Room somewhat tight. Friendly service.

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Rockwood, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2012

This is the second stay for my wife and I at this hotel. The management is superior. Brandon Suffer and Jimmy Munsey could not do enough for us to welcome us at their Quality Inn. The first room we was offered the A/C wasn't working correctly. David (the Maintenance man) said no problem I will check the next room and... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2012

Our family stayed here for two nights for a volleyball tournament. The staff was very courteous and helpful. The rooms were clean. It is an older hotel, but it was great for the money. We loved the breakfast. I've stayed at many Quality Inns. This is by far the best free breakfast.

Was this review helpful? Yes
Brandon S, General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for writing such a nice review! We are so glad you found your way to our doorstep. Feedback from our guests is extremely valuable and it is very gratifying to hear how pleased you were with your stay. We do strive to provide a wonderful experience for our guests as well as hospitable service. So happy to hear... More 

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#13 Business Hotel in Roanoke

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