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Quality Inn Roanoke Airport

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6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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225 reviews from our community

Traveler rating
    37
    55
    52
    30
    51
See reviews for
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61
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dahlonega, Georgia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff friendly, breakfast OK, property pretty clean (apparently some renovation has been going on). HVAC unit noisy but worked. Hot water slow, shower temp was finicky, showerhead mounted way too high for 'vertically challenged' folk to adjust. No working ice machines on the property, but front desk person said they were getting new ones 'any day now.' Located right off... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for bringing this to our attention, I have forwarded these problems over to our Maintenance supervisor who personally took appropriate measures to see that everything got fixed. I do apologize that you encountered these problems during your stay. We work hard in all departments to provide our guests with a Recently Renovated hotel, affordable price, with... More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We asked& paid for a pet friendly room . We travelled with a 12-13 lb. dog. We were given an isolated, u renovated room at the back corner of the complex. Paid before we saw it! We trusted the reputation of the chain and previous experience . BIG mistake. No renovation there. I have pictures of water stained paper all... More 

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I am again sorry that you encountered these problems with your stay. There is no excuse for the bad experienced you encountered during your stay. If you are traveling through the Roanoke Area in the near future I would really love a opportunity in booking you a stay at our hotel to make your most recent stay a... More 

Port Saint Lucie, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice Hotel, I stayed here last weekend it was a good experience. Best value, service, Nice hot breakfast. I stayed here in past each time I received nice service. New LED TV, Fridge, microwave and newly renovated.

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time in visiting out Trip Advisor Page. I am very happy to hear that you had a pleasant stay with us. If you are traveling through the Roanoke Valley in the near future we would love to have you return and stay with us. More 

Seaford, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I am writing this as i sit in the room. Very nice HD tv, eveb though it is a little small. Standard mini fridge and stone age microwave. Useful if you need it. The bathroom has nice fixture but the drain is slow. Also found a cigarette in the toilet. Bad on the housekeepers. Within walking distance of a waffle... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Jason, Thank you for your review that you've listed on our Trip advisor page. I am happy to hear that you enjoyed our hotel accommodations and hope that you will consider us again in the nearest future. Thank You, Chris Francisco Assistant Manager More 

Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised when I checked into my room. Its a large room, with all new furniture, including a real chair. Hardwood (Pergo style) floors, granite counter sink. Flat screen TV, free wifi. The hotel does not have inside access rooms. They all open to the outside, with the inner ones opening to a large treed area with a... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your kind response to your stay with us. We appreciate you taking the time to write about your stay. More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this property several times since they have upgraded and renovated the rooms and we have had nothing but positive experiences every stay. The hotel staff are very friendly and helpful and the rooms are clean and the breakfast is nice. We will continue to stay here! Very nice place!

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Tammy, What a kind review in regards to your stay! I'm very pleased to hear it was a good one. We hope that you will come through very soon and stay with us again. Thank You More 

Nova Scotia
Top Contributor
272 reviews 272 reviews
62 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

We picked this Quality Inn based on the rate in the Hotel Coupon Book ($49 - Saturday night). Checkin was smooth and the staff member was very pleasant. The room was completely refurbished - laminate floor, flat screen TV, clean bathroom, good bed with plenty of pillows. There was a room safe, fridge, and micro wave. The wifi signal in... More 

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at our hotel! I'm very pleased that your stay was a pleasant one and hope to have you stay with us again soon! We will be opening our Restaurant come April 1st and will have a on site Restaurant called "The Jamaican Kitchen". We hope to have... More 

Virginia Beach, Virginia
Top Contributor
94 reviews 94 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 18, 2015

This is basically an older, very basic hotel on the top of a hill by an interstate exit near the Roanoke Airport, and one exit away from the Valley View Mall exits. That two mile difference makes a heck of savings in price. We have stayed twice in two weeks visiting our new grandbaby, and just wanted a clean, comfortable... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Linda, Our dear friend, Thank you for your kind review that you've posted about our hotel! I am very happy that you enjoyed your stay and cant wait to have you with us again. I really appreciate you taking the time to reach out to me in booking your room, As you noticed we do go above and beyond for... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 5, 2015

The reviews talked about renovations when we got there were no new rooms available, they advertise a gym but it is basically a room turned into a gym with a stair climber and treadmill no weights. The treadmill makes a squeaky sound. Rooms are dirty, the breakfast area is large and clean but nothing edible. It is small muffins boiled... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I am sorry to hear that you had a unpleasant stay at our beautiful Quality Inn of Roanoke, VA. We all stride very hard to provide our guests with clean, renovated, rooms at a affordable price not to mention the customer service that we work very hard to excel in. I would personally like the opportunity to make... More 

Chattanooga, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

We were road weary and chose this hotel from the three that were at this exit. I had picked up a coupon book at a rest area, and went in with that looking for that price. However, before presenting the coupon, I asked for their best price. It was significantly less than the coupon price. Then I asked about an... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to write such a nice review about your stay. We appreciate you expressing yourself on Trip advisor and look forward to hopefully a ongoing relationship to provide hotel accommodations during your future travels. More 

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