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All 38 Roanoke hotels

Quality Inn Roanoke Airport

2.5 of 5 Hotel   |   6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Ranked #22 of 38 Hotels in Roanoke
A recent review
3 of 5 stars reviewed 1 week ago
joelay Wilmington, North Carolina
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208 reviews from our community

Traveler rating
    32
    50
    49
    27
    50
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56
27
32
56
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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1 review
2 of 5 stars Reviewed 1 week ago

My husband had made my reservation so I was not initially aware I had been given a double instead of the requested king. He had also been told the hotel permitted dogs but when I checked in I was told there was a $25 non-refundable deposit, this was not disclosed when reservations were made. The young man who checked me... More

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Wilmington, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I arrived at the Quality Inn and although the room was as expected size wise the smell was horrendous. The carpet desperately needed a good thorough shampoo. The bathroom was seedy at best although it had a new shower curtain. The showerhead was chest high so I had to bend over to shampoo. The fixture to hold... More

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Chris F, Assistant Manager at Quality Inn Roanoke Airport, responded to this review

I am very sorry that you encountered these issues during your stay. I will be personally looking into these issues and will get everything taking care of. If you travel through our area again I would love the opportunity to make this right for you. Please contact me for future hotel needs in the Roanoke, Va area and I will... More

Sacramento, California
2 reviews
4 of 5 stars Reviewed 1 week ago

The newly remodeled room was fantastic, the bed incredibly comfortable with high-end bedding. It had a refrigerator and microwave. There was an HD flatscreen with a reasonable number of channels (there should have been more) and there was no on-screen program guide. The bathroom was too small but very few complaints. And an adequate breakfast was served.

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Chris F, Assistant General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you so much for your review, Reviews like these are always refreshing for us all here at Quality Inn Roanoke Airport. We have been working very hard to update our property back to its original potential and when guests notice and enjoy the updates that means all the world to us. We hope that you will travel through our... More

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I was a guest at this hotel for one night, October 12, 2014. My husband had made my reservation earlier in the day and had requested a king sized bed. When I checked in the very nice young man at the desk told me he had up graded my reservation. I'm uncertain how that was the case since I was... More

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Chris F, Assistant General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to write us a review with Trip Advisor, I am sorry to hear that the comfort of your bed was not to where it should be. We really work hard to try and provide every guest with a luxury room at a affordable price. If you happen to travel through the area again in... More

Hempstead
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

My truck brokedown yesterday and I had two choices HOJO or Quality Inn and sadly I choose HOJO. I called Quality Inn this morning and I forgot the guy's name but I told him my situation and asked if he had a room for Sat and Sun and he did. What a difference in the quality of rooms. After the... More

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Chris F, Assistant Manager at Quality Inn Roanoke Airport, responded to this review

Dear Frank, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Pound, VA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is an older one, which I really didn't mind because it was clean. We did have free WiFi, which was good because I had to get some work done. The breakfast included sausage patties, eggs, cereal, fruit, juice, coffee, bagels-which is more than enough for me! One of the mattresses needs to be replaced. I've tried to let... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time and writing a review here on tripadvisor. We did in fact receive your survey through our Choice Hotels survey and we have replaced the worn down mattress with a new one! I'm very pleased that you enjoyed the breakfast, That is something we have been working hard to improve and give all guests a... More

Waynesboro, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was excellent. Our only complaint was breakfast buffet--there was just one waffle maker and line was just too long for us to wait. One suggestion would be to have biscuits and gravy:). Have stayed here before when flying out of Roanoke airport--very convenient and nice to have had service to the airport and back to hotel to pick up... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you our Softball team :) We are pleased to see you took the time to write about your stay. I agree with you, With a baseball team your size and our other occupying guests that is a pretty good amount of people. I will be calling today to request two more waffle Irons for our breakfast area, we are... More

Baldwinsville, New York
Top Contributor
69 reviews 69 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 14, 2014

stayed there for two days on buiness.. I'm a choice rewards member, purchased room on my phone app. room was missing some of the amenities that I paid for. When I checked out on Sunday am.... the clerk at front desk could really care less....... hmmmm. not impressed. room was so so, bed was not that great. Usually with a... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I do apologize that your stay was less the perfect. I noticed on your review you stayed with us May 2014. We have made numerous changes here at the property with the Guest Rooms and even breakfast. Guest Rooms now come with Hardwood flooring, All new furniture, New Bathroom Vanitiy, 39' Flat Pannel LG Television, New Refrigerator and Microwaves all... More

Roanoke, Virginia
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 11, 2014

I got this hotel for my brother. He was visiting from out of town. I checked out the room before he came down and wow the rooms look great. They're remodeling so it had hardwood floors and top of the line furniture. They also had a nice sized flat screen tv. I almost didn't want to stay at my place... More

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for such a great review on our property. Next time you come through we would love to have you visit our beautiful hotel. We have worked very hard to improve our guest rooms and are always pleased to see our hard work is getting paid off with great reviews. More

Lisburn/Belfast
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 8, 2014

I stayed in the Quality Inn twice and both times I could not have got better treatment and the rooms where tidy. To get WiFi included in the price just made it better for me. Will probably stay here next summer.

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Well thank you our Choice Privileges friend! We love to see that our hard work and dedication is recognized. This is like a Second home to all of here at Quality Inn Roanoke Airport. We look forward in seeing you again in the nearest future! See You soon! More

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 161
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

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