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Quality Inn Roanoke Airport

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6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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1 room 1 adult
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Quality Inn Roanoke Airport
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74 Reviews from our TripAdvisor Community

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Herndon, Virginia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We had a quick stay here, arriving late evening. Our room had been renovated and done well. Unfortunately, we found chewing gum stuck to the wood floor, only one washcloth and face towel and no phone (just a cord connected to nothing). I was told I could come to the front desk for towels and no phone was available. Eventually... More 

Helpful?
Thank VAcatfan
Springfield, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel is a good stay they have been good to me as i have been there and staff is really nice and so is the owner i has given me rides to the shop where my truck is at and to other places that i had to go

Helpful?
Thank xancotrucking
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Xancotrucking- Thank you for taking the time to write a review about your recent stay with us. We were very pleased to hear that your truck was fixed and back to running order. We value your feedback and business, We hope that if you are traveling through the Roanoke, VA area in the near future that you will keep us... More 

Enfield, Connecticut
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Can't go wrong for the price. The rooms have been recently upgraded (some noticeable imperfection). Wireless and breakfast are included. Business center available. Convenient to the highway and minutes to downtown. Staff was friendly.

Helpful?
Thank Jaimye L
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Jaimye, Thank you for taking the time to write a review about your stay. We are very pleased to hear that your stay was a great one. The staff here at Quality Inn Roanoke Airport work very hard to provide all of our guests with Exceptional service. We hope that if you travel through the Roanoke, Va area in the... More 

Hollins
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great stay while my truck was in shop. Staff was great Chris the Assistant manager was amazing and helped with shuttle rides during snow storm.. Great guy. He stayed focused on making us guests first priority. Highly recommend this hotel. Newly renovated and clean.

Helpful?
Thank Roger M
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Robert, Thank you for your very kind review. The staff and I here at Quality Inn Roanoke Airport love taking care of you all! I am very happy to have been able to provide some shuttle service in my Jeep during all the snow we got. (Very lucky for the 4 wheel drive) We all here at Quality Inn hope... More 

Jordan
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 1, 2016

Nice location with a good view, Easy on and off of I-81 Friendly People, Quiet Room and inexpensive , However not the cleanest hotel we have stayed in. Breakfast was what we expected. Found a dead spider in our ice bucket. Would stay again if in the area.

Helpful?
Thank Robert M
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Robert, Let me start off by thanking you for taking the time to write a review about your recent stay with us at our Quality Inn. It is very concerning that your experience was not the cleanliness, That is one major factor that we strive in being exceptional at. I am going to share your review with our Housekeeping Department... More 

A TripAdvisor Member
3 of 5 stars Reviewed December 30, 2015 via mobile

The hotel is older but the rooms are very nice the breakfast is very good.. They don't bug you at checkout I would definitely stay here again they could drop the price just a little..the hotel was clean and rest ful

Helpful?
Thank A TripAdvisor Member
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay. I am very pleased to hear that you enjoyed your time with us! We hope to have you again in the nearest future! Chris Francisco Assistant Manager More 

Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed December 30, 2015

stayed here on our way back from florida. regarding location be aware that this place is not easy on / off access to I-81. at first impressions it looked not too bad but as we got settled into our room thats were we started noticing how house cleaning was gutting corners or just not doing there job. when we pulled... More 

Helpful?
Thank Dan S
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Dan, Thank you for your review about your stay. I am very sorry that your stay was not the Cleanest. This really bothers me that your experience with us was not up to par. I will be having a meeting with the housekeeping department to discuss these concerns. I hope that your recent stay has not cost us from... More 

Faber, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 29, 2015

This budget priced hotel is a great value. A great hot breakfast, huge remodeled rooms, and a great staff make this property a great deal. We stayed 3 nights and plan to return when work takes us to Roanoke again.

Helpful?
Thank Panamaannie
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Panamaannie, What a great review to hear! Thank you! We really appreciate your business and I'm very pleased to hear your stay was a good one. We hope to see you and your family again very soon! Thank You, Chris Francisco More 

Washington DC, District of Columbia
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed November 26, 2015

In short, a decent motel. The front desk staff and other staff are friendly. The lobby, breakfast area, and grounds are pleasant and clean. The free breakfast was very well-maintained. Again, overall a good experience. However, be prepared to experience a motel in transition. I envision this motel 25 years ago with its courtyard, spacious lobby, well-appointed rooms and mountain... More 

Helpful?
Thank NomadicSole
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Nomadic Sole, Thank you for your time in completing a review about your stay. I am glad to hear that your stay as a whole was pleasurable. I appreciate you sharing some of the issues that you noticed during your stay, I will be sharing these concerns with the Executive housekeeper to ensure the cleaning staff is paying attention... More 

Griswold, Connecticut
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 22, 2015

I was booking a reservation for my son for the night before an early morning flight home. Gloria at the front desk was a tremendous help. This was the first time my son was returning home from college and the first time he was flying solo. She took down all my information and made special notes in the event she... More 

Helpful?
Thank cjyap
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Cjyap, Thank you for your review! Isn't Gloria amazing! She definitely has a future in Customer Service. I am very pleased to hear that you enjoyed your stay with us at our Hotel. I will be sure to acknowledge the amazing Customer Service that Gloria provided during your time with us. I'm glad to hear that she was of upmost... More 

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