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All 37 Roanoke hotels

Quality Inn Roanoke Airport

2.5 of 5 Hotel   |   6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Ranked #22 of 37 Hotels in Roanoke
A recent review
3 of 5 stars reviewed 1 week ago
Teena F Pound, VA
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203 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pound, VA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is an older one, which I really didn't mind because it was clean. We did have free WiFi, which was good because I had to get some work done. The breakfast included sausage patties, eggs, cereal, fruit, juice, coffee, bagels-which is more than enough for me! One of the mattresses needs to be replaced. I've tried to let... More

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time and writing a review here on tripadvisor. We did in fact receive your survey through our Choice Hotels survey and we have replaced the worn down mattress with a new one! I'm very pleased that you enjoyed the breakfast, That is something we have been working hard to improve and give all guests a... More

Waynesboro, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Room was excellent. Our only complaint was breakfast buffet--there was just one waffle maker and line was just too long for us to wait. One suggestion would be to have biscuits and gravy:). Have stayed here before when flying out of Roanoke airport--very convenient and nice to have had service to the airport and back to hotel to pick up... More

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you our Softball team :) We are pleased to see you took the time to write about your stay. I agree with you, With a baseball team your size and our other occupying guests that is a pretty good amount of people. I will be calling today to request two more waffle Irons for our breakfast area, we are... More

Baldwinsville, New York
Top Contributor
69 reviews 69 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed there for two days on buiness.. I'm a choice rewards member, purchased room on my phone app. room was missing some of the amenities that I paid for. When I checked out on Sunday am.... the clerk at front desk could really care less....... hmmmm. not impressed. room was so so, bed was not that great. Usually with a... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I do apologize that your stay was less the perfect. I noticed on your review you stayed with us May 2014. We have made numerous changes here at the property with the Guest Rooms and even breakfast. Guest Rooms now come with Hardwood flooring, All new furniture, New Bathroom Vanitiy, 39' Flat Pannel LG Television, New Refrigerator and Microwaves all... More

Roanoke, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I got this hotel for my brother. He was visiting from out of town. I checked out the room before he came down and wow the rooms look great. They're remodeling so it had hardwood floors and top of the line furniture. They also had a nice sized flat screen tv. I almost didn't want to stay at my place... More

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for such a great review on our property. Next time you come through we would love to have you visit our beautiful hotel. We have worked very hard to improve our guest rooms and are always pleased to see our hard work is getting paid off with great reviews. More

Lisburn/Belfast
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in the Quality Inn twice and both times I could not have got better treatment and the rooms where tidy. To get WiFi included in the price just made it better for me. Will probably stay here next summer.

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Well thank you our Choice Privileges friend! We love to see that our hard work and dedication is recognized. This is like a Second home to all of here at Quality Inn Roanoke Airport. We look forward in seeing you again in the nearest future! See You soon! More

Long Beach, California
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is in the midst of renovations and there were some minor inconviences but the attentive services and quick willingness of the staff more than made up for the remodeling work being done on the facility. On the strength of the kindness and prompt service of the staff, the cleanliness of the rooms and the beautiful smiles and willingness... More

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you Jackye for your kind review. We do try very hard to help all of our guests in any way possible. We are almost done with Renovations, We too are looking forward in being finished with updating our beautiful hotel. I hope to see you again in the near future. Thank you again More

Washington
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 25, 2014

This motel is in the middle of much needed renovations and I can't recommend you stay there while they are on-going. Mattresses were piled up in the parking lot, painters were scrapping literally right outside our door, the dining hall was so dark, and the surroundings were just generally scuffy and depressing. The best thing about it is that it's... More

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I am very sorry that you did not enjoy your stay with us. Yes we are in the process of much needed renovations, We've already got through the rough patches of trashing all old furniture and bedding. We've recently finished with adding all the new appliances and furniture in the rooms; Hardwood flooring, New furniture, 39' Flat Panel HD TV,... More

Albany, New York
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 25, 2014

We were tired and found this Quality on our way back along I-81. Quality Inn's are often hit or miss and this was no exception. Even knowing better, I got fooled by the "newly renovated" in the flyer. What has been renovated is the lobby (which is really quite nice) but the rooms? They MAY have been but they could... More

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I do apologize that your experience was not satisfactory. We have started with installing all new furniture and hardwood flooring into the rooms. There was a set back on the delivery date for our new furniture and flooring but I'm very pleased that we are about done with putting the furniture in the rooms. I hope that you will allow... More

Philadelphia, PA
Top Contributor
87 reviews 87 reviews
84 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed August 23, 2014

I needed a place for one night near the Roanoke Airport, with a free shuttle to the terminal; and found this place had a VERY good price for the location and amenities I was looking for. As is typical for airport hotels near an interstate exit, this lodging is long on business oriented amenities, short on charm or romance, and... More

Was this review helpful? Yes 2
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

RabePaul, Thank you for such a kind Review about your stay with us. We are working very hard to get the property in proper order, Renovations have been needed for some time. I'm happy to hear that you enjoyed your stay and that everything was accommodating for you. We hope that you will visit again in the near future to... More

Roanoke, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 15, 2014

We have stayed there for about two weeks during the summer for the past four years and were always pleased. We saw a huge decline this year. The hotel was apparently bought out about 9 months ago, and renovations have begun. However, because of some of those renovations, we were moved to three different rooms in 5 days due to... More

Was this review helpful? Yes 1
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

I do apologize that your experience was less than expecting. We are working very hard to bring the hotel and our standards to a different level here at Quality Inn Roanoke Airport. Renovations are about done, We have several rooms completely renovated and are almost done with the remaining few. Breakfast is one of our strongest positives here, We do... More

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 161
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

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