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Quality Inn Roanoke Airport

2.5 of 5 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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218 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Virginia Beach, Virginia
Top Contributor
90 reviews 90 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

This is basically an older, very basic hotel on the top of a hill by an interstate exit near the Roanoke Airport, and one exit away from the Valley View Mall exits. That two mile difference makes a heck of savings in price. We have stayed twice in two weeks visiting our new grandbaby, and just wanted a clean, comfortable... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Linda, Our dear friend, Thank you for your kind review that you've posted about our hotel! I am very happy that you enjoyed your stay and cant wait to have you with us again. I really appreciate you taking the time to reach out to me in booking your room, As you noticed we do go above and beyond for... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The reviews talked about renovations when we got there were no new rooms available, they advertise a gym but it is basically a room turned into a gym with a stair climber and treadmill no weights. The treadmill makes a squeaky sound. Rooms are dirty, the breakfast area is large and clean but nothing edible. It is small muffins boiled... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, I am sorry to hear that you had a unpleasant stay at our beautiful Quality Inn of Roanoke, VA. We all stride very hard to provide our guests with clean, renovated, rooms at a affordable price not to mention the customer service that we work very hard to excel in. I would personally like the opportunity to make... More 

Chattanooga, Tennessee
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were road weary and chose this hotel from the three that were at this exit. I had picked up a coupon book at a rest area, and went in with that looking for that price. However, before presenting the coupon, I asked for their best price. It was significantly less than the coupon price. Then I asked about an... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to write such a nice review about your stay. We appreciate you expressing yourself on Trip advisor and look forward to hopefully a ongoing relationship to provide hotel accommodations during your future travels. More 

1 review
2 of 5 stars Reviewed 4 weeks ago

it was our wedding night aug 8.. we had booked a room a couple weeks in advance.. i had the email receipt there with me and the people at the front desk couldnt find our booking.. they said there was one with our name for earlier that week and asked if mayb we got the dates wrong..the receipt showed checkin... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Rebecca, I am very sorry that your stay was not the way you planned. If you would not mind giving me a call so that we can look into this issue I would love the opportunity to make things right for you. I see that you mentioned you stayed 4 months ago? (August 2014) I want to use this time... More 

Stillwater, Oklahoma
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2014

I stayed for three nights in December for business. I'll start with the cons: the door didn't fully shut on its own without really pulling/pushing it. The beds were a little too firm and squeaked loudly any time I moved. The heater was extremely, extremely loud. I had to double the TV volume when the heater kicked on! I had... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to write a review about your stay, I will be looking into these issues you encountered and I assure you they will be corrected immediately. We do hope that you will stop through again soon and give us the opportunity in making your stay a more pleasant one. Thank You, Chris Francisco More 

Covington, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2014

My sister and I stayed there for 2 nights, room wasn't bad, but we were in the back. The back of it is disgusted looking with all the trash, chairs, ext. from where they are renovating. I was afraid a rat may been in it! Breakfast was okay but didn't have no bacon first morning. needs a little more water... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank your for taking the time to write a review about your stay, I am sorry that you encountered these issues during your stay. We hope to have you again in the near future. More 

Walnutport, Pennsylvania
2 reviews
2 of 5 stars Reviewed November 23, 2014

Was on a senior bus trip and we stayed there for a one-night stop over going to and from TN. Our bus trip tour director told us that reservations were made approximately one year ago. We (49 passengers) were on the road eight hours when we stopped for the first overnight - only to find that they were not ready... More 

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Mary Ann, I do apologize that your stay was a unpleasant one. In regards to you arriving to our hotel at 2:30 and rooms not being ready, I noticed that all the rooms were checking in by 3:00 which is our Check-In time for all reservations. The night before your arrival date we were sold out and with our check... More 

Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 17, 2014

Enjoyed our stay with the newly renovated rooms. Kim, front desk, was especially helpful and pleasant. Had worked with Debbie prior to our stay and she was extremely helpful and answered all our questions. We have stayed here before and missed seeing Lewis this week-end.. It would be nice if there was more water pressure in the shower.

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your kind review, I will be sure to let Kim and Debbie know that you enjoyed working with them. We hope to have you again in the near future. Chris Francisco Assistant Manager More 

Covington, Virginia
1 review
4 of 5 stars Reviewed November 14, 2014

We stayed at this Quality Inn during the month of November. We were welcomed to the hotel by a smiling very pleasant young Lady who directed us to our room. The room was clean and cozy, and the bed was comfortable with nice crisp bed linens. The next morning, we enjoyed breakfast, compliments of the hotel before starting on our... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your review. We are glad to hear that your stay was a pleasant one and hope to have you again in the near future. More 

Greenfield, Massachusetts, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 30, 2014

I was pleasantly surprised by this place. It was better than I had any reason to expect, with USB chargers on the lamps, a lovely clean bathroom, good mattresses, and the room didn't smell. There were inner and outer curtains, enough hot water, and all in all this was as good as my stay in more up-market hotels for twice... More 

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Wendy, Thank you so much for your kind words. I'm very pleased to hear that your stay was a pleasant one. We have been working very hard the last several months to try and bring our beautiful hotel back to its original potential! We hope you will stop by and visit us again the next to your in the Roanoke,... More 

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#12 Business Hotel in Roanoke

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