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Quality Inn Roanoke Airport

2.5 of 5 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
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    This weekend 11/29/2014
    $53/night
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    $48/night
Quality Inn Roanoke Airport
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Quality Inn Roanoke Airport
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211 reviews from our community

Traveler rating
    33
    52
    49
    27
    50
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lynchburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed our stay with the newly renovated rooms. Kim, front desk, was especially helpful and pleasant. Had worked with Debbie prior to our stay and she was extremely helpful and answered all our questions. We have stayed here before and missed seeing Lewis this week-end.. It would be nice if there was more water pressure in the shower.

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Covington, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this Quality Inn during the month of November. We were welcomed to the hotel by a smiling very pleasant young Lady who directed us to our room. The room was clean and cozy, and the bed was comfortable with nice crisp bed linens. The next morning, we enjoyed breakfast, compliments of the hotel before starting on our... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for your review. We are glad to hear that your stay was a pleasant one and hope to have you again in the near future. More

Greenfield, Massachusetts, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised by this place. It was better than I had any reason to expect, with USB chargers on the lamps, a lovely clean bathroom, good mattresses, and the room didn't smell. There were inner and outer curtains, enough hot water, and all in all this was as good as my stay in more up-market hotels for twice... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Wendy, Thank you so much for your kind words. I'm very pleased to hear that your stay was a pleasant one. We have been working very hard the last several months to try and bring our beautiful hotel back to its original potential! We hope you will stop by and visit us again the next to your in the Roanoke,... More

2 reviews
2 of 5 stars Reviewed October 17, 2014

My husband had made my reservation so I was not initially aware I had been given a double instead of the requested king. He had also been told the hotel permitted dogs but when I checked in I was told there was a $25 non-refundable deposit, this was not disclosed when reservations were made. The young man who checked me... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

June, I do apologize that you did not get a great nights rest, We would love the opportunity in making your last stay right. If you wouldn't mind giving myself a call here at the hotel I would greatly appreciate the chance to make your recent stay a better one. Thank You, Chris Francisco Assistant Manager 540.366.8861 More

Wilmington, North Carolina
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 14, 2014

My wife and I arrived at the Quality Inn and although the room was as expected size wise the smell was horrendous. The carpet desperately needed a good thorough shampoo. The bathroom was seedy at best although it had a new shower curtain. The showerhead was chest high so I had to bend over to shampoo. The fixture to hold... More

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Chris F, Assistant Manager at Quality Inn Roanoke Airport, responded to this review

I am very sorry that you encountered these issues during your stay. I will be personally looking into these issues and will get everything taking care of. If you travel through our area again I would love the opportunity to make this right for you. Please contact me for future hotel needs in the Roanoke, Va area and I will... More

Sacramento, California
2 reviews
4 of 5 stars Reviewed October 14, 2014

The newly remodeled room was fantastic, the bed incredibly comfortable with high-end bedding. It had a refrigerator and microwave. There was an HD flatscreen with a reasonable number of channels (there should have been more) and there was no on-screen program guide. The bathroom was too small but very few complaints. And an adequate breakfast was served.

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Chris F, Assistant General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you so much for your review, Reviews like these are always refreshing for us all here at Quality Inn Roanoke Airport. We have been working very hard to update our property back to its original potential and when guests notice and enjoy the updates that means all the world to us. We hope that you will travel through our... More

2 reviews
3 of 5 stars Reviewed October 13, 2014 via mobile

I was a guest at this hotel for one night, October 12, 2014. My husband had made my reservation earlier in the day and had requested a king sized bed. When I checked in the very nice young man at the desk told me he had up graded my reservation. I'm uncertain how that was the case since I was... More

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Chris F, Assistant General Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time to write us a review with Trip Advisor, I am sorry to hear that the comfort of your bed was not to where it should be. We really work hard to try and provide every guest with a luxury room at a affordable price. If you happen to travel through the area again in... More

Hempstead
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed October 4, 2014

My truck brokedown yesterday and I had two choices HOJO or Quality Inn and sadly I choose HOJO. I called Quality Inn this morning and I forgot the guy's name but I told him my situation and asked if he had a room for Sat and Sun and he did. What a difference in the quality of rooms. After the... More

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Chris F, Assistant Manager at Quality Inn Roanoke Airport, responded to this review

Dear Frank, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Pound, VA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 24, 2014

The hotel is an older one, which I really didn't mind because it was clean. We did have free WiFi, which was good because I had to get some work done. The breakfast included sausage patties, eggs, cereal, fruit, juice, coffee, bagels-which is more than enough for me! One of the mattresses needs to be replaced. I've tried to let... More

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Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you for taking the time and writing a review here on tripadvisor. We did in fact receive your survey through our Choice Hotels survey and we have replaced the worn down mattress with a new one! I'm very pleased that you enjoyed the breakfast, That is something we have been working hard to improve and give all guests a... More

Waynesboro, Virginia
1 review
4 of 5 stars Reviewed September 22, 2014

Room was excellent. Our only complaint was breakfast buffet--there was just one waffle maker and line was just too long for us to wait. One suggestion would be to have biscuits and gravy:). Have stayed here before when flying out of Roanoke airport--very convenient and nice to have had service to the airport and back to hotel to pick up... More

Was this review helpful? Yes
Chris F, Manager at Quality Inn Roanoke Airport, responded to this review

Thank you our Softball team :) We are pleased to see you took the time to write about your stay. I agree with you, With a baseball team your size and our other occupying guests that is a pretty good amount of people. I will be calling today to request two more waffle Irons for our breakfast area, we are... More

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Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Road, Roanoke, VA 24019 (Formerly Holiday Inn)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn

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