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All 37 Roanoke hotels

Sheraton Roanoke Hotel and Conference Center

3.5 of 5 Hotel   |   2801 Hershberger Road, Roanoke, VA 24017
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Sheraton Roanoke Hotel and Conference Center

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Ranked #4 of 37 hotels in Roanoke
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Jane A South Orleans, Massachusetts
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323 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
South Orleans, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We stopped again overnight with our dog in Roanoke, and once again enjoyed a fee-free stay at the Sheraton. Many hotels, if they even permit dogs, charge anywhere from $25-$75 extra per night for pets, but not this one!!!! Rooms for people travelling with pets are located on the first floor, adjacent to a walking area. The person checking us... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am in Roanoke for a conference that is taking place at the Hotel Roanoke. I couldn't get a room there (no big loss...I was there last year and was not happy with the place), so I'm staying at one of the overflow hotels for the conference, the Sheraton. I am so far quite impressed with them. The hotel looks... More

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Morgan Mill
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First the positive... Convenient location, beautiful outdoor and public areas, easy check in and out, comfortable beds. In the end, they gave us 1,000 star points for our problems. Negative... Room 807A smelled "doggie". Wifi didn't work, front desk never answered phone after 3 attempts, wanted to order dinner from room service, again, no answer. Finally, ordered delivery pizza, but... More

Was this review helpful? Yes 1
Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I was in town for business I could not have picked a better hotel to stay. Price was right, rooms were clean, and service at the desk was quick friendly and took care of a couple of special request that I had.

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear mattbailey1994, Thank you for staying with us while you were in Roanoke. I am please you enjoyed your visit and glad to hear our staff took great care of you. We hope to see you again the next time you visit the Roanoke area. With kind regards, More

Central Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel does the Sheraton brand well. I had the benefit of a king room and there was an abundance of space. The hotel is highly accessible from the interstate but set back enough to be quiet. Check in was easy. The limited staff I encountered was friendly and approachable. Overall a great stay.

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear mnctriptaking, Thank you for your nice comments regarding your recent visit to the Sheraton Roanoke. We are please your stay and the conference went well. We look forward to seeing again soon. With kind regards, More

Lynchburg, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean, amenities, nice rooms, quiet, good value. Who could ask for more? Pool and fitness center. We didn't try the restaurant, but the room and service were great. Will stay here again. Even though close to the interstate, the hotel is set back from the road in a nice setting with lots of trees, so noise was not a problem.... More

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear JC, Thank for your recent comments. We are please you enjoyed your stay with us. We look forward to seeing you again and hope you get the opportunity to try Shula's 347 Grill, you will not be disappointed. Regards, More

Trujillo Alto, Puerto Rico
2 reviews
5 of 5 stars Reviewed March 9, 2014

Was in Virginia for a job related training and was treated with warmth and kindness . All the employees were very friendly, Especially Xavier one of the drivers. Food at Schula's the hotel restaurant was great and the room was excellent .

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Marilyn, Thank you for your nice comments regarding Shula's 347 Grill and Xavier. It was very nice to hear our staff took great care of you during your training trip. We look forward to seeing back at the Sheraton again soon. With kind regards, More

pa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2014

The sheraton in roanoke is wonderful~the staff is exceptional~the restaurant is excellent~ I would like to see various shredded cheese available at the omelet station~also should add a waffle station~

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Perf, Thank you for review and the nice comments. We are very pleased we were able to meet your expectation. We have shared your comments with our staff and we all look forward to having you visit with us again! Regards, More

Gainesville, Virginia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2014

I found the remodel of the hotel to be quite tasteful and wel executed. Wall covering, carpets and fixtures give a warm elegant feel to what was a dated property. Among the highlights; lot's of nooks and corners to huddle with collegues on topics with reasonable privacy and quite. Great elevator access, minimal wait times. Staff was polished and responsive.... More

Was this review helpful? Yes 4
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear DMM20155, Thank you for your honest feedback regarding your recent staff at the Sheraton Roanoke. I am glad you enjoyed your visit with us and we look forward to seeing back on your next visit to Roanoke area. Regards, More

Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 23, 2014

This hotel has a very nice fitness center and a Shulas 347 restaurant. It is located conveniently near most things in Roanoke and the staff is generally very helpful. I plan to return for business as appropriate. Breakfast is outstanding.

Was this review helpful? Yes 2
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Mdm1414, Thank you very much for your review! We are so pleased that we were able to meet your expectations on your trip and glad you enjoyed Shula's and our fitness center. We look forward to having you visit us again on your return to Roanoke! Regards, More

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Additional Information about Sheraton Roanoke Hotel and Conference Center

Also Known As:
Sheraton Roanoke Hotel Roanoke
Sheraton Roanoke Hotel
Address: 2801 Hershberger Road, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Roanoke
#6 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Official Description (provided by the hotel):
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 
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