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Sheraton Roanoke Hotel and Conference Center

3.5 of 5 2801 Hershberger Road, Roanoke, VA 24017
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Certificate of Excellence 2014
Sheraton Roanoke Hotel and Conference Center
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Sheraton Roanoke Hotel and Conference Center
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434 reviews from our community

Traveler rating
    194
    152
    55
    14
    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gosford NSW Australia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

Can I start this review by saying that my thoughts here are on the property not the staff who I all found to be very good, polite and helpful from check in through the dining room and to check out. The property however is old, daggy and tired as are the rooms. It needs a serious revamp and in its... More 

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Hellertown, Pennsylvania
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The place is vast, almost regretted having to stay one night. Rooms are appointed the old fashioned way, i.e. very nice, heavy wood, made me nostalgic. All perfectly clean, although the smell from cleaning chemicals was a bit overpowering upon getting inside the room. Liked the touch aof a free, sealed, bottle of water. All in all, a pleasing experience.... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

No complaints. Room was very clean. Great location. My husband's fav wing place was next door (Zaxby's) lots of food places around, plus shopping areas. The last day of our stay someone ran into a pole and knocked out power to the elevator. It delayed our check out, but I still enjoyed the stay.

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NY
Top Contributor
61 reviews 61 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The checkin process was smooth and friendly. However, unfortunately we were placed in a room right next to a family with a young baby. The baby must have been teething, because it screamed on-and-off for hours thru the night - literally right next to our heads. I called the front desk and they offered for us to change rooms, but... More 

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Burke, Virginia
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

WE got a good deal at this hotel. I think because it was the night before New Years. It was nice, well maintained. It is a huge property and must be a chore to take care of. The pool was nice and big and they even had real plants growing inside a greenhouse type building where the pool is housed.... More 

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Grossen76, Thank you for your recent review of the Sheraton Roanoke. We hope to see you in the future when your travels bring you back to our area. With kind regards, More 

Princeton, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Sheraton while on business in Roanoke VA. I could never find a cart to take my belongings to my room. They let the customers keep them in their room. I needed to check out at 4:00 am because I had to report to work at 4:30 am and they told me they were in the middle... More 

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Christiansburg
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I can't rave enough about the beds; they were fabulous and appointed with plenty of pillows! The room was wonderful with mini fridge and Starbucks coffee in the room. Our room had a balcony which is nice. The pool and hot tub space are nice and indoors. We didn't partake in their restaurants or shuttle service; but available.

Was this review helpful? Yes 1
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Merissa S, Thank you for your recent review. We were please you enjoyed a good night sleep on our Sheraton Sweet Sleeper. We hope you get the opportunity to try Shula's the next time you are in the Roanoke area. With kind regards, More 

Philadelphia, Pennsylvania, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got a room by chance on Hotwire and it was lovely surprise. Room was super nice, great down pillows and a really comfy bed. Reception was remarkable for 1:00 am. Pet friendly means nice lower level room near outside pet area. Pet friendly also means wallet friendly as there was no additional charges for this. I will stay here again.... More 

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear DandBA, Thank you for your recent review and for choosing the Sheraton for your accommodations. We were thrilled you enjoyed your stay and thank you for the great recommendation! I will be sharing your review with our staff. We hope to see you again when your travels bring you back to Roanoke area. With kind regards, More 

Virginia
Contributor
14 reviews 14 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just spent two nights at the Sheraton with our two large dogs and it was the nicest room we've stayed in in years. The room was beautifully appointed (cherry doors, cherry hardwood floors in the foyer of the room, nice furniture, etc.) even down to the closet door knobs and bath fixtures. The room was spotless, comfortable, offered a... More 

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Sguthiel, Thank you for the great review of our hotel on your recent visit at the Sheraton Roanoke. We were pleased you enjoyed everything as well as being convenient for your dogs. We look forward to your return visit. With kind regards, More 

Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my two nights at this hotel. It was very clean and comfortable. The food in the restaurant downstairs is pricey but excellent. I was impressed with the friendliness of all the staff.I would definitely stay again!

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Christine D, Thank you for your great review of the Sheraton Roanoke. I am glad you enjoyed your stay and we look forward to seeing again if your travel plans bring you back to the area. With kind regards, More 

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Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#6 Romantic Hotel in Roanoke
#6 Business Hotel in Roanoke
#9 Family Hotel in Roanoke

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