We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Roanoke Hotel and Conference Center

2801 Hershberger Road, Roanoke, VA 24017
Hotel amenities
Sheraton Roanoke Hotel and Conference Center
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #11 of 38 Hotels in Roanoke
A recent review
4 of 5 stars reviewed yesterday
JohnGMJr Catonsville
Write a Review

468 reviews from our community

Traveler rating
    205
    167
    59
    16
    21
See reviews for
127
112
30
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (468)
  • Mar-May only
    (129)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (74)
All months
Catonsville
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

Facility very nice...staff very friendly...room very clean spacious and up to date. Restaurant was on skeleton staff Sunday nite (I believe due to VTech graduation)...whirlpool out of order...would probably stay there again..but I'd check pricing at other hotels before committing

Was this review helpful? Yes
Georgia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great bathrooms.Hard bed. Great view of the mountain. Hotel staff was kind and friendly. I was allowed to check in early and was treated kindly. I will come back. The bathroom and free toiletries were awesome. This was a one night stay, do I can't say much. There was some stains near balcony door...blackened. other than that the suite was... More 

Was this review helpful? Yes
Chesapeake Beach, Maryland
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I wanted to get out of Lynchburg after Liberty graduation, and thanks to Hotwire, this is where we stayed. What a nice hotel. The room was very nice, the beds were extremely comfortable, room service quicker than expected, the staff was very cordial and friendly. If I am ever in Roanoke again, I will definitely stay there.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

Aaron Black was the most disrespectful manager I have ever seen very bad attitude I had some problems with my stay an wanted to check out he would not give my money back an was very rude about it I will never visit the hotel again

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

About this time last year I was pretty hard on the Sheraton Roanoke and Sherwood resorts for the experience I had there. Well as I stand by the details of the bad experience I was wrong to judge the Sheraton Roanoke with only one visit, just stayed last week and it was amazing, the facility is awesome with the pool... More 

Was this review helpful? Yes
Concord, North Carolina
Top Contributor
161 reviews 161 reviews
49 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good: Very friendly staff from check-in to Lounge to check out. Best check in we've experienced. Lounge breakfast, drinks, etc., were excellent. Bed was one of best. Room was very quiet even though we were across the hall from the lounge. Bad: Only 1'4 roll of TT in bathroom, and only one (as in 1) sheet of note paper in... More 

Was this review helpful? Yes 4
Central VA
Top Contributor
83 reviews 83 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We held our annual conference there over the weekend. What a lovely conference center! Xavier met us outside and helped port our luggage to our well appointed room. Clean and amazingly comfortable. Our banquet staff was Friendly and top notch. Restaurants and shopping very close by. Honestly, we'd love to return for a leisure weekend.

Was this review helpful? Yes 1
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear StefCentralVA, Thank you for your recent comments. We were very please you enjoyed your weekend and glad you had an opportunity to meet Xavier. We look forward to seeing you again soon. With kind regards, More 

Green Bay, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Sheraton 3 nights for business. I found the experience very nice. Starting with the staff "Xavier Lafayette Fox" is the BEST!!! If you talk a few minutes to "smell the roses" and talk to him, your day will be brighter!! He has learned Greetings in 7 different languages, so when he picks up people from the... More 

Was this review helpful? Yes 1
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Bobblehead53, Thank you for the great comments on your recent stay with us. We cannot say enough about Mr. Fox, a great asset to the Sheraton Roanoke. We look forward to seeing you again on your next visit to the Roanoke area. With kind regards, More 

Grundy, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was immaculate! Rooms are modern and decorated nicely. I loved the amount if closet space. Thermostat wasn't working when we checked in, within minutes, a technician was in our room. Bell staff was super courteous and timely. Plan to stay again in June!

Was this review helpful? Yes 2
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear smissyj1202, We were please you enjoyed your recent visit at the Sheraton Roanoke. Look look forward to seeing you again on your return visit in June. With kind regards, More 

Greensboro, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

We traveled to Roanoke for the Blue Ridge Marathon and wanted to bring our 4 footed family member with us for the weekend. The hotel is a large hotel and a bit dated, but overall I would visit again. Although, here are a few items that kept me from rating the hotel better than "very good" When we arrived the... More 

Was this review helpful? Yes 3
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear DinerDog, Thank you for your recent comments regarding the Sheraton Roanoke. We apologize for the noise and our ice machines and will work to learn from your experience. I was glad Joe was helpful to you and the unfortunate A/C issue. We look forward to seeing you again the next time you visit Roanoke. With kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities