We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Roanoke Hotel and Conference Center

Hotel website
Hotel deals
2801 Hershberger Road, Roanoke, VA 24017
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Roanoke Hotel and Conference Center
Professional photos View all
Browse nearby
Sheraton Roanoke Hotel and Conference Center
Sheraton Roanoke Hotel and Conference Center
Sheraton Roanoke Hotel and Conference Center
Add Photo Write a Review

489 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    208
    177
    64
    17
    23
See reviews for
139
117
30
121
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (132)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (74)
All months
Boston, Massachusetts
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here while in transit, so I am going to speak from my one night experience. Very spacious rooms, huge bathroom and sink area and a balcony with views of the mountains and pool. We stayed in the Club tower and had free breakfast, which was pretty good. I have eaten better breakfasts at other Sheraton Club lounges but... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 days ago NEW

The staff was very nice and they have renovated the place, but it seems like they don't maintain the wear and tear of the numerous visitors. Carpet was stained all around the hotel, chair arms were worn, and there was a slight humidity felt throughout the whole hotel. The best place to stay here is Hotel Roanoke!

Was this review helpful? Yes
Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed here on June 26, which was half way point to Washington DC. Room was spacious and nice, but was alittle dated. Weird thing, your dry towel rack is inside the actual shower, doesn't that defeat the purpose lol. The staff was nice and it did have a balcony. They hit the mark with their spacious rooms and good... More 

Was this review helpful? Yes
Oldsmar, Florida
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After noticing the refrigerator was not clean and the pillows had hair on them we moved to another room. During our one night stay in Roanoke we experience the following: The pros: Courteous and helpful staff Very comfortable bed and pillows The cons: Internet did not work No heat available during a chilly night (extra blankets provided) Dirty looking carpet... More 

Was this review helpful? Yes
Aiken, South Carolina
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Return trip home after a family wedding; looking for a place that was "pet friendly". Typical hotels furnish the basics and answer our needs. Never knew that Sheraton was pet friendly and the price was within our budget. What a nice surprise!!! The room, 2 queen beds, was spacious, and the amenities were gracious. The attention to detail, sets Sheraton... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Pat K, Thank you for the very nice review of the Sheraton Roanoke. We were pleased you enjoyed your stay with us. We are very proud to be a dog friendly hotel and we look forward to seeing you all back at the Sheraton in Roanoke again soon. With kind regards, More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife found an excellent deal on Hotwire for this hotel. It is clean, big, and has plenty of amenities. The have an indoor and outdoor pool. There is a jacuzzi. The fitness center is bigger and nicer than what you would find at most hotels. 7 treadmills, at least 3 weight machines, and plenty of free weights. We also... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Marco T, Thank you for the great review and yes, you must stay longer next time. We do hope to see you again on your return visit to the Roanoke area. With kind regards, More 

Saint Augustine, Florida
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

My family stayed in this hotel during our road trip to the Northeast in August 2014. We had a very good to excellent experience then. We decided to make an overnight reservation for road trip late June/ early July 2015. We had a slightly different experience. I would say our trip deserved an Average rating. Our room was dirty. We... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Anichusac, Thank you for your recent review of the Sheraton Roanoke. I apologize your room was not up to our high standards and for your difficulties with the internet. I will share your very kind remarks to Floyd; he is an outstanding member of your team. We hope you stay with us again on your next visit to the... More 

Baltimore, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We needed a couple of nights due to a funeral. The room was very clean. The bed was heavenly and very comfortable. We needed some extra towels and they were offered promptly. Great service and the location in the quiet wing was a value-added. We are Starwood Gold and were placed in a very nice room. From the front desk,... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Altaj, Sorry for you loss and pleased to hear we made your stay comfortable. We hope to see you again at the Sheraton Roanoke under better circumstance so you can enjoy this beautiful area. With kind regards, More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Sadly the website put us into the Sheraton,not the one we wanted. But, they had an indoor pool, which we used, a restaurant which we did not use, the room was spotless, the bathroom kind of tiny. i could almost take a shower while sitting on the commode. One issue the leather chair in the room was broken and potentially... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Bernice F, Thank you for your recent review and the nice comments. We were pleased our staff took great care of and thank you for letting us know about the chair. We take all inconveniences with our guest stays to heart and are working to address those concerns. Our goal will be to be your first choice when visiting... More 

Grundy, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

I had stayed here in April and it seemed okay. I returned this weekend for a stay Thursday-Sunday, but it was horrible. The room was filthy, I asked that we receive no maid service one morning because we were in a hurry to leave and could not put our valuables away. We returned and someone had made the beds. Then... More 

Was this review helpful? Yes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Ashlee M, Thank you for the comments. We certainly understand your frustration and again apologize for your experience. Please do not hesitate to contact me directly if there is anything that I may do to leave you with a better impression of your experience here at Sheraton Roanoke Hotel. With kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay