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Sheraton Roanoke Hotel and Conference Center

3.5 of 5 2801 Hershberger Road, Roanoke, VA 24017
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Certificate of Excellence 2014
Sheraton Roanoke Hotel and Conference Center
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Sheraton Roanoke Hotel and Conference Center
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427 reviews from our community

Traveler rating
    193
    149
    53
    13
    19
See reviews for
118
98
29
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Got a room by chance on Hotwire and it was lovely surprise. Room was super nice, great down pillows and a really comfy bed. Reception was remarkable for 1:00 am. Pet friendly means nice lower level room near outside pet area. Pet friendly also means wallet friendly as there was no additional charges for this. I will stay here again.... More 

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Virginia
Contributor
14 reviews 14 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just spent two nights at the Sheraton with our two large dogs and it was the nicest room we've stayed in in years. The room was beautifully appointed (cherry doors, cherry hardwood floors in the foyer of the room, nice furniture, etc.) even down to the closet door knobs and bath fixtures. The room was spotless, comfortable, offered a... More 

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Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my two nights at this hotel. It was very clean and comfortable. The food in the restaurant downstairs is pricey but excellent. I was impressed with the friendliness of all the staff.I would definitely stay again!

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Dahlonega, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel is rather difficult to find. The address of the hotel is on the 'main drag' but to get there requires turning onto an access road and 'doubling back.' My online directions did not note that. I am glad I booked through an online service and didn't pay "rack rate." This hotel chain is overpriced: rates, food service ($8 for... More 

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Victor, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was the 4th Pet Friendly hotel we stayed at on a road trip, because of our dog, and the worst. We enjoyed lovely rooms at other Sheratons AJ nd Hiltons. Our room here was on the Pet Friendly floor, which was convenient to outside. The room's carpet had many stains from previous dogs. Our heater didn't work, and someone... More 

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Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here with my wife just as an overnight trip. The hotel is very clean nothing fancy but well maintained. Beds very comfortable bathrooms nothing special. The staff was very accommodating and the food was great. There is a Shula's steakhouse that is one of the best in this small little town. I will say that there was a... More 

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Chase City, Virginia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

Made a quick trip to Roanoke and wasn't able to leave my terrier at the kennel. I contacted the Sheraton and booked us in for the night. Imagine our surprise and delight when we entered our room and found a plush bed for Jack along with bowls for food and water. Shortly after, one of the staff brought us a... More 

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Raleigh, North Carolina, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Having never stayed at a dog-friendly hotel, I wasn't sure what to expect. Since we had our dog with us, we could not stay at Club Level -- good news for non-pet guests! Instead, they put us on the second floor in large room with balcony which was fine. The things I liked: 1. The hotel is relatively new, so... More 

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Excel, Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The stay was for rival weekend football. The outcome wasn't as we would of liked. The hotel was super nice as well as the staff at check in/out. Room $$ was reasonable and the rooms nice and comfortable. It is a pet friendly hotel but we didn't have a pet with us.

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Woodbridge, Virginia, United States
Top Contributor
134 reviews 134 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I honestly only have one negative thing to say - I wish they cleaned the windows in the rooms. I stayed in a dog friendly room and the windows weren't cleaned at the bottom at all... So my dog kept trying to sniff that area the whole time. Other than that it was nice. Being in the "dog hallway" was... More 

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Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Brittani G, Thank you for the nice comments regarding your recent visit to the Sheraton in Roanoke. We were please you enjoyed your stay and have taken your comments back to our team. We hope you visit us again the next time you are in the Roanoke area. With kind regards, More 

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Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#6 Business Hotel in Roanoke
#9 Family Hotel in Roanoke

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