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All 37 Roanoke hotels

Sheraton Roanoke Hotel and Conference Center

3.5 of 5 Hotel   |   2801 Hershberger Road, Roanoke, VA 24017
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Ranked #8 of 37 Hotels in Roanoke
Certificate of Excellence 2014
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397 reviews from our community

Traveler rating
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110
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midlothian, Virginia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Checked in and the associate was not feeling well (these were her words.) She still tried to be friendly, but rushed us through the check in process. Arrived in our room to find a red stain on my mothers bed and a bug and hair in mine. The tub had hair in it (looked like leftover stubble from shaving.) The... More

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Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I needed a hotel that was central between Roanoke, Salem and Moneta Va. There are lots of options and this was recommended by a coworker. It was very clean with nice upgrades all around. The gym had everything you need and also spotless. I'm normally a Marriott person but this hotel was worth losing those points. Highly recommend and will... More

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near DC
Top Contributor
60 reviews 60 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby and public areas are pretty nice here, and they have both an indoor and outdoor pool, along with an indoor hot-tub. The hot-tub needed cleaning and was set too warm, but I guess that's personal preference. The restaurant seemed good, but very overpriced. The Starbucks in the lobby is only open during the day, and is not a... More

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Concord, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very nice. It is a pretty big hotel but staff was friendly and accommodating. We realized we did not ask for our roll-away bed until 11:30 PM and the front desk staff went out of their way to get it for us. Room was nice, but bathroom was really small and hard to move around but it... More

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houston
Top Contributor
70 reviews 70 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very good except for the spotted carpet. I don't know why they can't clean the carpets. room was clean and nice beds. shula's restaurant downstairs was very good. the hotel is kind of like a maze trying to find your room!

Was this review helpful? Yes 1
Roanoke, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Charles Johnson and I would like to thank all those involved at the Sheraton in making our wedding COMPLETELY PERFECT! We are so grateful to all the staff involved that made the night run so smoothly. The food was incredible (Thanks Chef!!), the set up was fantastic, the servers/wait staff and bar tenders were wonderful, the front desk agents were... More

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Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just over all bad service and dirty rooms are run down both the restaurants are bad I dont know what happened here we had stayed 3 years ago the place was great was managed so well especially the food outlets I forget the managers name very much on top of the outlets and was a pleasant stay no more will... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel from the outside appears to be very nice. Once in your room, you will find stained carpeting, a really small bathroom, pillows that are flat and air conditioning that sometimes works. Upon arrival, even though I am a Starwood member, I was not greeted as such. As a matter of fact, for all the times I have stayed... More

Was this review helpful? Yes 1
Hillsboro, Kentucky, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel stay was wonderful! Staff was very friendly and helpful. The only reason why I didn't give 5 stars was because the bathroom in the room was tiny. Not enough room for 2 people to be in bathroom at same time. Traveled with family and church group and hotel worked well for event. Church family was able to gather and... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, with clean dog friendly rooms. Breakfast was very good with made to order omelets and normal buffet items. Staff members were very courteous and helpful with all requests. The only complaint is that the air conditioning unit was very loud and made sleeping difficult. This hotel is a great value while using Starwood rewards points.

Was this review helpful? Yes 1
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Becky1264, Thank you for staying at the Sheraton and for being a SPG member. We were pleased you enjoyed your stay, but sorry you have a loud air conditioning unit. Please let us know what room you were in so we can make sure it gets address. We hope you will stay with us again on your next visit... More

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Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
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Also Known As:
Sheraton Roanoke Hotel Roanoke

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