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Econo Lodge Civic Center

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308 Orange Avenue NE, Roanoke, VA 24016
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Econo Lodge Civic Center
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Econo Lodge Civic Center
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were on our way to another destination, but needed to stay overnight in Roanoke. I exhaustively searched decently priced hotels with good TripAdvisor reviews. For a budget hotel, this one had the best reviews, so I went with it. This was a fantastic hotel! The room was recently renovated (at least partially), and very clean. We have two kids... More 

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The Villages, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an older property, and the exterior needs some help, but the management is concentrating on updating the rooms first, then the outside. The rooms were very clean and odor-free. The staff was extremely friendly and helpful. The price was very reasonable. There was no vacancy by the next morning, so obviously others agree with my assessment. I would... More 

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Taiyuan, China
Level Contributor
159 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Econolodge and Hotel Roanoke is not the obvious comparison, but these are the two places I have stayed in Roanoke. The Hotel Roanoke is much nicer, with an interesting building, multiple lobbies, a restaurant and bar, several staff at the front desk, and a free cookie on check in. On the other hand, my room at the Econolodge was larger,... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. As you mentioned in your review, we do not get compared to Hotel Roanoke often; however, it is very satisfying that we are able to meet the need of a guest who has also stayed at Hotel Roanoke.... More 

4 of 5 stars Reviewed 1 week ago

I'm giving it a very good since it was clean, affordable and the owner was very friendly and accomodating. We spoke about what he and his staff are trying to accomplish with this older property. Improvements are approx. 45% completed with the interiors getting attention first. The exterior is older and a bit worn, but the grounds are clean. My... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. As you mentioned we have completed renovating 45% of the hotel and we are making progress toward 100% every week. Thank you for the kind words in your review and your business. It was a pleasure to have... More 

Kingsport, Tennessee
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

price reasonable for area, older Hotel, can be a little noisy since so close to road, so if you are a light sleeper & you have a rm closer to road you may not get much sleep, but I after hr or so fell asleep. We had a bottom flr rm which some upgrades have been done to bottom rm.... More 

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Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. As you mentioned in your review, we are under renovation. We have completed 43% of the hotel renovation. The part of the renovation is to remove the old wallpaper and paint to room. We are replacing every light fixtures in the room, vanity mirror and bathroom door & frame. We... More 

Pasadena
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had read the reviews with hope of stopping on our way to the Blue Ridge Mountains on our vacation. My first impression was that the place from the outside needed updating and I was unsure about the area. However, I was quite impressed by the evening clerk who allowed me to take a look at the room before purchase.... More 

Was this review helpful? Yes 1
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. It always brings joy to us to know that we were successful at proving you with a clean, comfortable room and exceptional service. Thank you for the kind words in your review and we can't wait to see... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Excellent value compared to other hotels in the area of the Berglund Center in Roanoke. The owners/proprietors and staff were outstanding by making me feel welcomed and my stay comfortable. It was obvious that the owners were committed to making this a clean and comfortable hotel for a very reasonable price. I would definitely stay here again on my next... More 

Was this review helpful? Yes 1
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. Thank you for the kind words in your review. We strive to provide each guest with a clean, comfortable room and exceptional service. It is always good to hear a positive review where we were successful at it.... More 

Abergele, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 20, 2015

First impressions were marred by our room smelling as if someone had smoked in it (against the rules) The receptionist moved us to a different room with no problem. The room was basic, but clean. It did have a fridge & microwave though, which more expensive hotels can lack sometimes. The beds were comfortable and the room clean. You can... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. As you mentioned each one of the rooms is equipped with a fridge and a microwave. We have replaced every mattress in the hotel in January 2015 and glad to hear that you found them comfortable. We are... More 

Clover, South Carolina
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 10, 2015

This was in an older part of town. The hotel was old. There was a used towel hanging on the back of the bathroom door. Wallpaper under the air conditioner was missing and wall was moldy. The bath shower had a nice water flow. Tub was clean. No hair dryer in bathroom. Strictly continental breakfast with pastries, toast, bagels, juice... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. I'm sorry to hear that we were not able to meet your expectation. We have shared our housekeeping shortcomings with the staff and we'll be working even harder to ensure that doesn't repeat. We do have hair dryer at the front desk which is available upon request. We are under... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2015

This is a much better Lodge than I expected (the last one was awful). The room was very clean and well kept. The shower was adequate, and the owner was very friendly and helpful. Case in point: when we asked if the room was handicap accessible (since we forgot to mention it when we made the reservation, whoops), he immediately... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking time to write a review regarding your stay with us. We are pleased to hear that you enjoyed your stay with us. We strive to provide each guest with a clean and comfortable room and exceptional service. We are always happy to accommodate guest's request. As you mentioned, Econo Lodge Civic Center is located... More 

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