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All 38 Roanoke hotels

Econo Lodge Civic Center

1.5 of 5 Motel   |   308 Orange Avenue NE, Roanoke, VA 24016
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Ranked #14 of 38 Hotels in Roanoke
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Curtis F Richmond, Virginia
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90 reviews from our community

Traveler rating
    39
    27
    15
    4
    5
See reviews for
22
27
13
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centreville, Virginia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Just ask yourself one question: Does it make sense to you that a $50/night motel with substandard accommodations (we stayed there and we got what we paid for) would get so many 4 & 5 star reviews? To be clear, I'm not passing judgment or criticizing, just pointing out that it is amazing that we found the only $50/night motel... More 

Was this review helpful? Yes 2
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, I want to thank you for writing a review about your recent stay with us. I am sorry that we were not able to meet your expectations. Econo Lodge Civic Center has change management in April 2013. we are constantly working hard to improve the hotel. Since April, we have replaced 53% of the old toilets with new... More 

Richmond, Virginia
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Econo Lodge is an excellent value. My room was clean, the receptionist (Dee) was superb, the manager was the ultimate professional, and all aspects of my stay were top notch. Even though my work paid for my stay, I chose this Econo Lodge over more "swanky" offerings due to the aforementioned reasons. I will stay at this Econo Lodge... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and thank you for giving us a perfect rating. We very much appreciate and value your feedback and will share it with our team. Your review will serve as... More 

Mercersburg, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a great economy motel, the kind you don't find everywhere. The staff clearly care about the property and are very friendly. The room was dated but very clean. I would definitely recommend staying here!

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and thank you for the kind words. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were greeted by D, who was a huge help...I know I called her 3 times for area information with 15 minutes of checking in. We had just met, but it seemed as though we were lifelong friends!!! I didn't have to wear water shoes in the shower, and it was even clean enough for my daughter to take a... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and thank you for giving us a perfect rating. We very much appreciate and value your feedback and will share it with our team. Your review will serve as... More 

Abingdon, VA
1 review
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel twice; once in mid-October and again November 9. I stayed here to be close to hospital for out-patient surgery. Both times I have found the management to be very helpful, the property clean, and the value excellent. This hotel is across from the Civic Center so it is in a great location and very... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive... More 

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 12, 2014

Though the room wasn't exactly aesthetically pleasing, the staff were friendly and I felt relatively safe for staying in a motel. A fine place to stay on a tight budget. We stayed here on our way towards Asheville and the Blue Ridge Parkway.

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It is great to hear that you enjoyed your... More 

1 review
1 of 5 stars Reviewed November 1, 2014

I always read reviews about places that I stay. One review said to not pay attention to the outside because the inside is not like the outside. Well they lied. Holes in the walls , chew holes in the bathroom door, rugs are dirty, borders falling off the walls and beds as hard as rocks. My advice is to go... More 

Was this review helpful? Yes 1
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, I want to thank you for writing a review about your recent stay with us. I am sorry that we were not able to meet your expectations. Econo Lodge Civic Center has change management in April 2013. we are constantly working hard to improve the hotel. Since April, we have replaced 45% of the old toilets with new... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed October 26, 2014

Great price. We booked last minute on our way through Roanoke. Close to highway. Room was clean. Traffic outside is loud all night long. Staff was friendly. Room had a strange smell. The smell may have been cleaning chemicals but it was strong.

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Washington, Virginia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2014

We were greeted like old friends at the reception desk. All our questions were answered, The place was clean, the beds were comfortable, the room had a fridge and micro wave. Breakfast was adequate: 3 kinds of cereal, pastries, bagels, good hot coffee. At a bargain price! If you enjoy walking, it takes 10 minutes to walk downtown.

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive... More 

Stuart, Florida
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 11, 2014

The manager is very approachable. The carpet was so dirty that when I started my shower I noticed my bare feet had tracked in dirt. He explained that the dirt comes from the parking lot and carpet cleaning every 3 months is not enough. Perhaps what is needed is 1) better vacuum cleaners (check out consumer reports and maintain them... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, I want to thank you for writing a review about your recent stay with us. I am sorry that we were not able to meet your expectations regarding the cleanliness of the carpet in the room. Econo Lodge Civic Center has change management in April 2013. we are constantly working hard to improve the hotel. Since April, we... More 

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Additional Information about Econo Lodge Civic Center

Address: 308 Orange Avenue NE, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge Civic Center 1.5*
Number of rooms: 46
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Also Known As:
Econo Lodge Roanoke
Roanoke Econo Lodge
Hotel Style:
#9 Business Hotel in Roanoke

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