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Econo Lodge Civic Center

1.5 of 5
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308 Orange Avenue NE, Roanoke, VA 24016
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Econo Lodge Civic Center
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Ranked #17 of 38 Hotels in Roanoke
A recent review
5 of 5 stars reviewed 6 days ago
jonathan h Hughesville, Maryland
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102 reviews from our community

Traveler rating
    42
    34
    15
    4
    7
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26
30
14
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hughesville, Maryland
1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay was excellent-room was clean-Had problems with A/C The manager replaced unit right away even though a storm was happening-Good place to stay but most of all excellent service from the staff and the manager-well worth the stay and price.

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your stay with us. I'm sorry that there was a problem with the AC unit. However, I'm glad that we were able to replace it with a new one. We strive to provide each guest with clean and comfortable room and exceptional... More 

Grand Junction, Colorado
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This hotel was located near the Roanoke Memorial Hospital and since my mom and I were only going to be needing a place to catch some sleep for a couple of hours, I let the lower rate entice me into staying there. I did not make that same mistake the next night. The lock on the door was broken. There... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Econo Lodge Civic Center has change management in April 2013.... More 

Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2015

As other people have mentioned we also stayed here during a road trip starting from Washington DC and heading down Shenandoah, Skyland Drive and the Blue Ridge Parkway. It was a good price and very comfortable for a one night stay. The lady that checked us in and the man in charge on check out were very friendly and accommodating.... More 

Was this review helpful? Yes 2
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. It is great to hear that you enjoyed your stay with us. Thank you for the kind words in your review. We are glad to hear that you appreciated our exceptional service. Econo Lodge Civic Center is conveniently on US 460... More 

Saint Louis, Missouri
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 8, 2015

I booked this property because I needed a cheap place to stay in the Vinton area. My expectations of a property like this aren't very high, but I was very impressed with my whole experience by the time I left. Check in/Service: Everyone I encountered here was extremely friendly and made me feel right at home. This includes the clerk... More 

Was this review helpful? Yes 1
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. It is great to hear that you enjoyed your stay with us. Thank you for the kind words in your review. We are glad to hear that we didn't have any miss on the customer service from front desk to housekeeping.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2015

We drove the Skyline Drive and Blue Ridge Parkway and looked for an overnight stay. The Econo Lodge was really cheap and had good ratings on trip advisor. The Manager was very friendly and we had a great conversation with him. The room was okay. Of course it is not a 4 star hotel... But for this cheap price it... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It is great to hear that you enjoyed your... More 

Nokesville, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

Posted a review earlier but not showing up for some reason? I normally stay at higher priced hotels, but was only in town for 1 night and figured why not save the money. I was totally impressed with the friendly person at front desk (I guess the owner?). Got a room that had recently been renovated. They are in process... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. You'll be glad to hear that we have contacted... More 

Central New York
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

We are usually traveling with a 40 lb. dog and finding NICE pet friendly facilities can be difficult. This is not the case with the Econo Lodge Civic Center hotel. The room was neat, clean and comfortable. The bed and bedding was great. There was no lingering dog odor/cleaning odor from a previous pet. This is not the Ritz, but... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive... More 

Suffolk, Virginia
Top Contributor
93 reviews 93 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 27, 2015

I'm picky and generally only stay at "better quality" places. I needed a room quickly and in a certain area of Roanoke so I tried the Econo Lodge. What a pleasant experience. The mattress I slept on had never been used, I was the first. Memory Foam and coil springs. The room was very tasteful, the breakfast nice enough. The... More 

Was this review helpful? Yes 1
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive... More 

Hope, Rhode Island
Top Contributor
54 reviews 54 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2015

We have stayed at this hotel several times now and it is still our go to place in Roanoke. The rooms have been or are undergoing extensive renovations and the mattresses are brand new! The room was clean, warm and accommodating for our needs. If a traveler is lacking anything, Bhavik goes above and beyond to get you what you... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and thank you for giving us a perfect rating. We very much appreciate and value your feedback and will share it with our team. Your review will serve as... More 

Knoxville
Top Contributor
100 reviews 100 reviews
85 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 23, 2015

I attended a small conference in Roanoke in January, 2015. By staying at the Econo Lodge Civic Center for the three nights I was in town rather than the conference hotel about a mile away in downtown, I saved about $60 per night. I also saved about $10 per night in parking fees at the conference hotel and it cost... More 

Was this review helpful? Yes
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are glad to know that you enjoyed your stay with us and thank you for the kind words. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to... More 

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