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All 37 Roanoke hotels

Extended Stay America - Roanoke - Airport

2.0 of 5 Hotel   |   2705 Frontage Road NW, Roanoke, VA 24017
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Extended Stay America - Roanoke - Airport
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Ranked #25 of 37 hotels in Roanoke
A recent review
3 of 5 stars reviewed 4 days ago
Vijay S Raleigh, North Carolina
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43 people have reviewed this hotel

Traveler rating
    7
    7
    13
    8
    8
See reviews for
8
7
3
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Raleigh, North Carolina
1 review
3 of 5 stars Reviewed 4 days ago NEW

I agree that this grab and go breakfast is healthy. However there were very few options. Like no milk, no other cereals other than oats, not other breakfast items other than cereal bars, and 2 flavors of muffins, and some fruits. Dine-in breakfast would be more preferable where customers can enjoy different items like bagels, waffles, breads, salt, pepper, milk,... More

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Big Stone Gap, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

Great for people who need a pet friendly place to stay. I have a German Shepherd and she was welcome. The bed was comfortable, it was quiet and the hotel staff were great. However, I thought it had been remodeled but the place was fairly old, kind of run down and there were ants in the bathroom. The kitchenette area... More

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Chesterfield, Virginia
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Had reservations for a non-smoking room and arrived just before 11pm and the lobby was locked and I had to use the phone which was ok. The person at the desk informed me that they had no rooms and were over booked. I stated I had a reservation and she stated the same reply again, than I stated I had... More

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New York City, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

didn't honor my reservation online pricing and they where over booked and my non smoking queen size bed room wasn't available when I arrived .I was put in a smoking double room that the outside door leaked and the bathroom door did not close .management had an attitude about my concerns. Promised to adjust my rate at check out and... More

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Roanoke, Virginia
1 review
1 of 5 stars Reviewed March 13, 2014

stay away!!!!!!! had items stolen from room. when talking with management was told nothing could be done at his level I would have to take it up with insurance company. what a crock. rooms were also filthy. stay away.

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Nebraska
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 24, 2013

We attended a family reunion and stayed at the Extended Stay. It was an ok place to stay and I picked it because the rates were very reasonable and it had fairly good ratings. However I think it could use some updating as it is very dated. I would stay here again in a pinch otherwise I would pick a... More

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Manager_11525, General Manager at Extended Stay America - Roanoke - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so glad that you enjoyed your time at our hotel and the affordable rates we offer. Please accept my apologies that some of the items in your room were in need of repair. In response, I am working with our entire team... More

Farmington, Missouri
1 review
3 of 5 stars Reviewed October 9, 2013

The room are clean, good outside environment, peoples working at hotels were nice and the price is reasonable but noisy at midnight when new customer checked in, but that happens at other hotels too. Generally, it is not bad experience living at Extended stay.

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2 reviews
2 of 5 stars Reviewed October 7, 2013

My roommate and I knew we were in trouble when we could smell the smoke through the door before opening the door to our room. I'm not sure if the planner for our group booked non-smoking rooms for everyone in our group; our room did not have "no smoking" signs but other rooms did (but they smelled of smoke as... More

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Loudon
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2013

Exterior was nice, parking lot picked up, nice landscape, convenient area. Those were the positives. Room was in disrepair, lights no bulbs, strong odor, flies and small gnats. Siverware drawer was dirty, refrigerator was dirty, counter top heavily marred and burned. Microwave didn't function well, one stove burner was so out of position it couldn't be used. It isn't that... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 26, 2013

Zero sound insulation in between rooms, woken up by neighbors & can hear their tv's, their water running etc. Air conditioner makes a screeching noise every 30 minutes or so. Kitchen had food caked on the stove & microwave.One of the worst hotels I've ever stayed in.

Was this review helpful? Yes 1

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Additional Information about Extended Stay America - Roanoke - Airport

Also Known As:
Extended Stay Roanoke
Roanoke Extended Stay
Address: 2705 Frontage Road NW, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #25 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Roanoke - Airport 2*
Reservation Options:
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