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Extended Stay America - Roanoke - Airport

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2705 Frontage Road NW, Roanoke, VA 24017
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1 room 1 guest
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Extended Stay America - Roanoke - Airport
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56 Reviews from our TripAdvisor Community

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    9
    14
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    13
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (56)
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    (15)
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    (19)
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    (15)
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    (7)
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1 review
5 of 5 stars Reviewed June 13, 2015

I would recommend staying at this motel short term or long term. I was there 4 months due to my job. Guess services can not be beat. From the management team down to the maid service friendly, caring, Outstanding services. Clean rooms laundry service at motel

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1 review
5 of 5 stars Reviewed June 4, 2015 via mobile

We checked out of Extended Stay America in Greensboro NC and checked in to the VA Extended Stay the following night on business. Charity the evening clerk was awesome. Manager Tom Patterson was very helpful connecting our corporate rates from NC to VA. Thanks again for all of your help. Sincerely, William "Skully" Hartsell Paddock Construction Superintendent

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

The hotel was very old and out dated. Staff was friendly and tried hard, but they haven't been given much to work with. I would stay just about anywhere else in the area. All other hotels were booked due to graduations. Stay away from this hotel.

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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 13, 2015

This hotel looks good from the outside. Really nice actually. I was dumbfounded by the reviews until I got to the room. OMG.... I couldn't believe how dirty and broken down everything was in the room. The reviews are right. Keep driving.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 14, 2015 via mobile

Going to start this review by saying front desk staff was very friendly and helpful except for one lady who had the worst attitude I have ever encountered!(affected my feelings/attitude about the hotel) Overall room, kitchen and bathroom was very clean. Room was smaller than we expected but met our needs. Parking on back side of building was a challenge... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 17, 2014

To begin with, I got to the hotel around 12:30 and had to wait over a half hour till someone finally came to help get in to my hotel room after calling them multiple times to reach the lobby. The room had no remote for the tv. When I finally when to check out the next day I had missed... More 

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Austin, Tx
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 2, 2014

I was visiting a friend in Roanoke and wanted a place where I could cook some meals. There were bugs in the room. The bed was terrible. I got moved to a second room which was on the highway side of the hotel and you could hear all the trucks and cars like they were in the room because there... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 8, 2014

I was driving from Philadelphia to Greensboro after work and the drive became too much so my boyfriend and I stopped in Roanoke. Extended Stay America had decent reviews so I called and requested a room. The woman on the phone held my credit card number and said we could check in at 1:15am. When we got to the hotel,... More 

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Atlanta, Georgia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 12, 2014

As if an ordinary hotel. Rooms were open to street without any protective barrier. Any outsider can appear at your door directly from street. Desk is poorly maintained, dirty room / bathroom, very old appliances. You have to ask the desk to get toiletries. Just worthless for the money I paid

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1 review
4 of 5 stars Reviewed July 4, 2014

I stayed beginning of january 2014 20 degree temps. Warm but prefer to have door not open to bed. two people not fit in the bathroom, nice kitchen set up. Comfy bed. Great desk service. Friendly, washer dryer convenient. Quiet location right off the highway. Close to stores, etc. I had a good stay for a week. Pots and pans... More 

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