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All 38 Roanoke hotels

Holiday Inn Express Roanoke-Civic Center

2.5 of 5 Motel   |   815 Gainsboro Rd, Roanoke, VA 24016
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Ranked #11 of 38 Hotels in Roanoke
A recent review
5 of 5 stars reviewed 4 days ago
boogieman1961 Mebane, North Carolina
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12 reviews from our community

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5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mebane, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you are attending an event at Berglund Center, this is the hotel for you! An easy and quick (about 10 minutes door-to-door) walk away. Staff is attentive and friendly. Same complaint as every other hotel these days, not near enough plugs anywhere.

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

The staff was super friendly and helpful. The room was clean and what you'd expect from a Holiday Inn Express. The location is great if you're going to an event at the Berglund Center. My wife and I walked to a concert and back. Much better than having to deal with parking and traffic.

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Leesburg, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

This is the second time in three months we have stayed at this Holiday Inn Express and the same front desk clerk was there both times. I find the customer servicen 5 star, the hotel itself is nice and clean. The breakfast could be a little better and the cold sausage was a bit concerning but overall I would highly... More 

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for the review! We strive to offer the best service we can at Holiday Inn Express Roanoke Civic Center. That's what makes us stand out from the crowd! We want to make all of our guests feel at home while they are at our hotel. Damini, GM More 

Stephens City, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

This is my second time staying here. The hotel is nice and the room was clean. The breakfast was buffet. It included the following: Cinnamon biscuits, four kinds of oatmeal, four kinds of dry cereal, sausage gravy and biscuits, egg omelets with salsa in the fold, bananas, apples, milk, coffee, tea, orange juice, apple juice, water, bread for toast with... More 

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thanks so much for the review! I'm glad you enjoyed your stay at our hotel. And of course breakfast! Breakfast is the most important meal of the day! Damini, GM More 

Harrisburg, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 4, 2014

The alarm function button on the in room alarm clock was broken and the water in the shower wasn't draining properly. To be fair, I only stayed one night and informed the front desk staff of these issues when checking out. I can't say if they were resolved or not. The shower curtain seemed to be installed further into the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear Shaun T, We appreciate you taking the time to write a candid review. Your comments about the staff being friendly, and the rooms clean, are much appreciated. We are also delighted to read our breakfast selection was very well to your liking. Please accept our deepest apologies for the issues you had encountered with the room amenities. Rest assured... More 

Morris County, New Jersey
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

We stay in Roanoke several times a year as it is the midway point to many destinations in the South for us. We always stay here at the Holiday Inn Express because it's super clean, convenient to downtown/highways/restaurants and very accommodating. The front desk attendants are friendly and kind and it is because of this property that we now visit... More 

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Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 21, 2014

The manager and his assistants were very helpful and accommodating. The complimentary breakfast was much more than we expected both in variety and quality. The location of the hotel was ideal for accessing major roads and the city center.

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New York, NY
Top Contributor
99 reviews 99 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 14, 2014

An overnight stay at the Holiday Inn Express gave us everything we wanted in a highway based hotel. conveniently located near I -77 the hotel offers a comfortable room, friendly staff and a good hot breakfast. You will not be not be disappointed staying here for a short stay in the area .

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Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014 via mobile

We stayed here in September during a tour of the east coast. The hotel is in a good location, it was clean and rooms were spacious, parking was free! We'd ran out of toothpaste by the time we got to the hotel, we asked at reception and got a tube of Colgate, I know it's not a lot but it... More 

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1 review
5 of 5 stars Reviewed October 12, 2014 via mobile

I have stayed at this H.I.E. about five or six times, and will again in three weeks. It is a very fine place to stay. The staff are really interested in providing quality service. The rooms are well-equipped and well-maintained.

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Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

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