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All 37 Roanoke hotels

Holiday Inn Express Roanoke-Civic Center

2.5 of 5 Motel   |   815 Gainsboro Rd, Roanoke, VA 24016
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Holiday Inn Express Roanoke-Civic Center
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Ranked #16 of 37 Hotels in Roanoke
A recent review
5 of 5 stars reviewed 1 week ago
bobski0 eastbourne
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104 reviews from our community

Traveler rating
    34
    38
    21
    8
    3
See reviews for
23
38
7
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
eastbourne
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight on our way to Cherokee. The hotel was under restoration so had to take that into account but found the welcome as warm and inviting as anything we have found on our travels. The rooms are functional and comforting. The pool is small but inviting. The breakfast was what you would find at an express had to eat... More

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Orlando
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Although the hotel was under construction, it caused minimal problems. The staff was very helpful whether offering suggestions of where to eat or even coming to my room to help me get online. Breakfast was served fresh daily just off the elevator. The hotel was very convenient to the relatives we were visiting and the sites we saw. The hotel... More

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Granite Falls
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is a nice place. However, they're in the process of renovating the first floor, which strangely enough is where our room was. Hotel staff is friendly. The construction that began at about 9am on the weekend was the major downfall.

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Fairfax, Virginia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 1, 2014

This is a nice quiet, clean hotel. Not the most modern, like all Holiday Inn Express hotels. They need a makeover. Shower was excellent and the breakfast was great. All of the hotels near Valley View and Interstate-81 sell out. I was fortunate to find this and it was not a bad place. This was one of the best Holiday... More

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Athens, Ohio
1 review
5 of 5 stars Reviewed July 22, 2014

This was a delightful stay for us, as the staff were exemplary, the rooms were very clean, the free breakfast was delicious, and we got to work out at the Y-Express for free...can't beat that! The front desk staff were some of the nicest I've ever met for a hotel, and I do quite a bit of traveling. This means... More

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Huntingdon, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Friendly, Happy Outgoing Front desk staff were great after a long days travel to get to Roanoke. After a long couple of days working locally being met by nice friendly desk staff. The rooms were great, breakfast was great. I stay here every time I come to Roanoke.

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Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

We came to Roanoke from Philadelphia to visit some family. We had a great time while visiting them. The Holiday Inn Express Roanoke Civic Center was awesome! The rooms were very clean and tidy, the staff was great (we needed alot of directions! and they were very helpful) and the breakfast was so yummy every morning! This will be our... More

Was this review helpful? Yes 1
HI-Express-Roanoke, Owner at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thanks for your review! We appreciated you choosing Holiday Inn Express Roanoke during your stay in Roanoke. We look forward to seeing you again! More

Tappan, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

We stayed here on a tour. The rooms were comfortable. The breakfast was excellent. The front desk was extremely helpful. My friend and I asked if it was okay to walk in the neighborhood. The man at the front desk told us about a green path that starts at the hotel and goes for .6 of a mile each way.... More

Was this review helpful? Yes 1
HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your review. I'm glad you enjoyed your stay and hope to see you again soon! Being centrally located in Roanoke with a greenway path right at our doorstep is one of our best features! More

Valdosta, Georgia
Top Contributor
106 reviews 106 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 19, 2014

This hotel was like other HIEs we have stayed at, with good breakfast, and a comfortable place to stay. One of the main concerns we had with this one, was that it is not located very centrally in Roanoke and not near any restaurants or shopping areas. It is, however, right off the Interstate. The other was that there was... More

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you for your review. We're happy your enjoyed your stay at Holiday Inn Express Roanoke Civic Center. I understand we may have been a bit further from where you wanted to be in Ro0anoke but since we are located close to downtown Roanoke we are centrally located in Roanoke where everything is about within 10-15 minutes away at the... More

Raleigh, North Carolina
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 10, 2014

Hotel is just outside of downtown across the street from a "not so nice" area. To the point of having a security guard posted in the lobby over night. Does NOT look like photo. Very substandard for a Holiday Inn Express. I don't know where the positive reviews are coming from. They must be from staff, friends or simply people... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear Donovan D, Thank you for taking the time to provide feedback on your stay. It is unfortunate the value prevented you from fully enjoying your time at the hotel. We were glad to see your comments about the friendly and helpful staff. We take all of the reviews we receive very seriously as they allow us to identify areas... More

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Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

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