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All 37 Roanoke hotels

Holiday Inn Express Roanoke-Civic Center

2.5 of 5 Motel   |   815 Gainsboro Rd, Roanoke, VA 24016
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70%
Ranked #17 of 37 hotels in Roanoke
A recent review
5 of 5 stars reviewed 1 week ago
KCC_43 Athens, Ohio
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  • Reviews (100)
  • Photos (27)
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  • Room tips (8)
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100 people have reviewed this hotel

Traveler rating
    33
    36
    20
    8
    3
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22
37
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Athens, Ohio
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was a delightful stay for us, as the staff were exemplary, the rooms were very clean, the free breakfast was delicious, and we got to work out at the Y-Express for free...can't beat that! The front desk staff were some of the nicest I've ever met for a hotel, and I do quite a bit of traveling. This means... More

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Huntingdon, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly, Happy Outgoing Front desk staff were great after a long days travel to get to Roanoke. After a long couple of days working locally being met by nice friendly desk staff. The rooms were great, breakfast was great. I stay here every time I come to Roanoke.

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Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

We came to Roanoke from Philadelphia to visit some family. We had a great time while visiting them. The Holiday Inn Express Roanoke Civic Center was awesome! The rooms were very clean and tidy, the staff was great (we needed alot of directions! and they were very helpful) and the breakfast was so yummy every morning! This will be our... More

Was this review helpful? Yes 1
HI-Express-Roanoke, Owner at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thanks for your review! We appreciated you choosing Holiday Inn Express Roanoke during your stay in Roanoke. We look forward to seeing you again! More

Tappan, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

We stayed here on a tour. The rooms were comfortable. The breakfast was excellent. The front desk was extremely helpful. My friend and I asked if it was okay to walk in the neighborhood. The man at the front desk told us about a green path that starts at the hotel and goes for .6 of a mile each way.... More

Was this review helpful? Yes 1
HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your review. I'm glad you enjoyed your stay and hope to see you again soon! Being centrally located in Roanoke with a greenway path right at our doorstep is one of our best features! More

Valdosta, Georgia
Top Contributor
106 reviews 106 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed April 19, 2014

This hotel was like other HIEs we have stayed at, with good breakfast, and a comfortable place to stay. One of the main concerns we had with this one, was that it is not located very centrally in Roanoke and not near any restaurants or shopping areas. It is, however, right off the Interstate. The other was that there was... More

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you for your review. We're happy your enjoyed your stay at Holiday Inn Express Roanoke Civic Center. I understand we may have been a bit further from where you wanted to be in Ro0anoke but since we are located close to downtown Roanoke we are centrally located in Roanoke where everything is about within 10-15 minutes away at the... More

Raleigh, North Carolina
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 10, 2014

Hotel is just outside of downtown across the street from a "not so nice" area. To the point of having a security guard posted in the lobby over night. Does NOT look like photo. Very substandard for a Holiday Inn Express. I don't know where the positive reviews are coming from. They must be from staff, friends or simply people... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear Donovan D, Thank you for taking the time to provide feedback on your stay. It is unfortunate the value prevented you from fully enjoying your time at the hotel. We were glad to see your comments about the friendly and helpful staff. We take all of the reviews we receive very seriously as they allow us to identify areas... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014

My family stayed there as part of a very large group visiting Roanoke for a weekend event. The beds were terrible squeaking every time someone moved. We asked for another room but the only room available was smaller for more money so we asked for a roll away. The attendant said one would be brought while we were out for... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear travel476, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Treasure coast of Florida
Top Contributor
60 reviews 60 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 5, 2014

After a 700 mile plus drive, we were really, ready for a comfortable stop. This Holiday Inn Express fit the bill. It is located close off the exit of route 77 ( easy access) but quiet. The reception staff were very accommodating and helped us with several requests.

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Boston, Mass.
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 19, 2014

We had to stop in there on 2/12 for 1 night because a very bad snow situation. We were on our way to Florida. What a nice reception, friendly front desk people! The rooms were very clean, spacious with a nice bathroom, wireless, and flat screen TV. We just went to our room and said - let it snow let... More

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Virginia, United States
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2014

I stayed here for a business trip. I was pleased with how clean it was and how friendly the staff was. I loved the location which was only a few blocks from downtown which is where I needed to go for business. I also enjoyed the fact that it had easy access on and off all the major highways. The... More

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Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 12.0% tax rate. ... more   less 
Number of rooms
98

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