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All 37 Roanoke hotels

Holiday Inn Express Roanoke-Civic Center

2.5 of 5 Motel   |   815 Gainsboro Rd, Roanoke, VA 24016
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68%
Ranked #17 of 37 hotels in Roanoke
Certificate of Excellence 2013
A recent review
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96 people have reviewed this hotel

Traveler rating
    29
    36
    20
    8
    3
See reviews for
20
37
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Valdosta, Georgia
Top Contributor
106 reviews 106 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was like other HIEs we have stayed at, with good breakfast, and a comfortable place to stay. One of the main concerns we had with this one, was that it is not located very centrally in Roanoke and not near any restaurants or shopping areas. It is, however, right off the Interstate. The other was that there was... More

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Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel is just outside of downtown across the street from a "not so nice" area. To the point of having a security guard posted in the lobby over night. Does NOT look like photo. Very substandard for a Holiday Inn Express. I don't know where the positive reviews are coming from. They must be from staff, friends or simply people... More

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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 5 weeks ago

My family stayed there as part of a very large group visiting Roanoke for a weekend event. The beds were terrible squeaking every time someone moved. We asked for another room but the only room available was smaller for more money so we asked for a roll away. The attendant said one would be brought while we were out for... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear travel476, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Treasure coast of Florida
Top Contributor
58 reviews 58 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2014

After a 700 mile plus drive, we were really, ready for a comfortable stop. This Holiday Inn Express fit the bill. It is located close off the exit of route 77 ( easy access) but quiet. The reception staff were very accommodating and helped us with several requests.

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Boston, Mass.
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2014

We had to stop in there on 2/12 for 1 night because a very bad snow situation. We were on our way to Florida. What a nice reception, friendly front desk people! The rooms were very clean, spacious with a nice bathroom, wireless, and flat screen TV. We just went to our room and said - let it snow let... More

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Virginia, United States
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

I stayed here for a business trip. I was pleased with how clean it was and how friendly the staff was. I loved the location which was only a few blocks from downtown which is where I needed to go for business. I also enjoyed the fact that it had easy access on and off all the major highways. The... More

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Lynchburg, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2014

My wife and I were surprised at how nice this hotel was. We found it on Hotwire, and were expecting something seedy. Not so. Our room was large and clean. The entire place seemed newly renovated. The bed and pillows were amazing. Brooke at the front desk had great dinner suggestions and was very accommodating. We would not hesitate to... More

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West Virginia
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 8, 2013

I stayed here for one night in conjunction with attending a concert at the Civic Center auditorium. I was able to get a AAA rate of $105. The hotel offers the usual amenities offered with a HI Express. I chose this hotel so I could walk to and from the Civic Center. There is a path that starts at the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Dear thunderfan, Thank you for taking the time to post a review of our property. We are so glad you liked the friendliness of our staff. We would like to apologize for the room accommodations you had was less than satisfactory. We work very hard to ensure our facilities and guest services are superior and strive to be the best... More

Fredericksburg, VA
Top Contributor
76 reviews 76 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 27, 2013

We were attending a conference at the Hotel Roanoke, which was far too expensive. This was a 12-minute walk from the conference. The location was very convenient. Good breakfast was included and free wifi. At less than $100 per night, the Holiday Inn Express was a great bargain.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2013 via mobile

This is the second time we've stayed here, the first time was in August 2013 and we are so happy we found this hotel! The front desk staff is very friendly, sweet and accomodating, and check-in took all of 2 minutes which was welcome after 8 hours on the road. Rooms are spotless, beds are comfortable and the hotel is... More

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Additional Information about Holiday Inn Express Roanoke-Civic Center

Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Express Roanoke-Civic Hotel
Holiday Inn Roanoke
Roanoke Holiday Inn
Address: 815 Gainsboro Rd, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 12.0% tax rate. ... more   less 
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