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Super 8 Roanoke

2.0 of 5
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6616 Thirlane Road, I-81, I-581 Exit 2S, Roanoke, VA 24019
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Super 8 Roanoke
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Ranked #25 of 38 Hotels in Roanoke
A recent review
3 of 5 stars reviewed 1 week ago
Jennie C
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162 reviews from our community

Traveler rating
    16
    36
    54
    40
    16
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54
44
23
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (57)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Run of the mill chain hotel. Very clean and comfortable. We stayed here while on our way down south. Check in process was easy and staff was kind; we stopped at about midnight and the process was painless. Much better option than motels in the area.

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Tiffany B, Guest Relations Manager at Super 8 Roanoke, responded to this review

Jennie, Glad to hear you enjoyed your stay with us!! We appreciate the feedback and look forward to doing business with you further! -Tiffany B More 

Roanoke, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We always try to find Super 8's because we are always very pleased with our stays there, but this one was not good. The price was quite a bit more than what was advertised in the Spring 2015 Hotel coupon book. There was no refrigerator, microwave or coffee maker. And we had to call to get a TV brought in... More 

Review collected in partnership with Super 8

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Tiffany B, General Manager at Super 8 Roanoke, responded to this review

Hi Marilyn i do apologize about your experience we are currently working on upgrade our property as per Super 8 requirement Flat screen TV, Carpet & Bed Spread, Innovation colors etc. will be soon replaced in property. Hope in near future will serve with brand new stuff in property when you visit next time. We really appreciate your feedback to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Since my last stay a few years ago you can tell there has been updates made. The room was very neat and clean. We had a flat screen tv, microwave, and minifridge. Breakfast wasn't bad, enough to feed the kids and fresh coffee!! Staff was very sweet. Both the morning and evening ladies upfront welcomed you with a smile and... More 

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Tiffany B, Public Relations Manager at Super 8 Roanoke, responded to this review

I am happy to see the update made are being noticed. We always appreciate feedback to help improve the stay of our guests each time. We look forward to seeing you next time! _ Tiffany B. More 

Dieppe
1 review
4 of 5 stars Reviewed 3 weeks ago

This motel was clean and employees were very polite and very helpful. Location is very close to the highway

Review collected in partnership with Super 8

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Tiffany B, Guest Relations Manager at Super 8 Roanoke, responded to this review

Elie, We appreciate your feedback! I'm happy to hear you had a pleasant stay and we look forward to seeing you again in the future! _Tiffany B. More 

Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2015

I am not a pretentious person regarding motels. I only want them to be safe and basically clean. This Super 8 was that, more or less. Our room was in need of some maintenance and the building hallway and lobby smelled of cigarette smoke (we are from Florida where no one is allowed to smoke indoors in a public building... More 

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Tiffany B, Guest Relations Manager at Super 8 Roanoke, responded to this review

James, Unfortunately since we offer smoking rooms the smell tends to linger into the hallways and tends to be a pain to get rid of. Housekeeping does air out the rooms (smoking and nonsmoking) daily to try and eliminate the odor. As we are making update, we are looking at new ways to eliminate this problem to hopefully not be... More 

Dartmouth, Canada
Top Contributor
211 reviews 211 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed April 10, 2015

I do not know how they manage to give you a room this good for $49.00? And it comes with Breakfast. The check-in clerk said it was because there is so much competition in the area - great for us! The room was clean and comfortable if pretty basic. Everything was here, microwave, free coffee in room, bar fridge with... More 

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Tiffany B, Guest Relations Manager at Super 8 Roanoke, responded to this review

Art, It was a pleasure having you and your wife as a guest with us! Thank you for the great review and hope to see you again soon! -Tiffany B. More 

Harrisburg, Pennsylvania
Top Contributor
73 reviews 73 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed April 6, 2015

This hotel is what you would expect for its low price. It has a convenient location off of the highway and a Waffle House within walking distance if you need a late night bite. You can park close to your room and need a key to enter and exit the hotel itself from side doors for security. They serve a... More 

Was this review helpful? Yes
Tiffany B, Guest Relations Manager at Super 8 Roanoke, responded to this review

We always appreciate feedback from our guest. The hotel is gradually being remodeled. Hope in the future you will see a difference next time you stay with us! -Tiffany B More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2015

I honestly don't think I have ever had a more miserable hotel experience. I checked in quite late - 3.41 am after long day of driving, Because I was so late their system would only register me for the current day the 23rd. The bill was for $58.32 and my check time was the following day the 24th. I only... More 

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Tiffany B, General Manager at Super 8 Roanoke, responded to this review

Hi Bonnie I do apologize about misunderstanding with Front Desk and your end. Our check out time is 11:00 am big sign in lobby you would had seen while check in. Not matter what time you check in early morning its the corporate policy. Also housekeeping starts early morning to finish their job on time so they do 11:00 o'clock... More 

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