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Super 8 Roanoke

2.0 of 5
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6616 Thirlane Road, I-81, I-581 Exit 2S, Roanoke, VA 24019
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1 room 1 guest
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Super 8 Roanoke
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176 Reviews from our TripAdvisor Community

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    58
    44
    20
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Mooresville, North Carolina
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 weeks ago

First, the whole hotel smelled of cigarette smoke from the minute you walk in the door. I had a non smoking room and it smelled like smoke. Second thing,On the third day, I asked for clean sheets and left a tell tell sign so that I would knowing they had been changed, they were not. I also left the a/c... More 

Was this review helpful? Yes
Lisa W, Public Relations Manager at Super 8 Roanoke, responded to this review

Dear Driver 1130, I am sorry about your unpleasant stay at our Super 8. We offer rooms that are designated for smokers, sometimes when they open their door smoke will emerge in the halls. Their must have been a miscommunication between the housekeepers and management about the a/c being left on. the manager does go to vacant rooms to make... More 

Geneva, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

When I booked thru Wyndham, I expected something totally different. $70/night doesn't get you much. Outdated, smell of cigarettes from the moment you walk in the office and through the hallways. The room didn't have any stinch but had cigarette burns in the linens. Light breakfast included Frozen waffles, toast, cereal and coffee is the choice. Asked for an extra... More 

Review collected in partnership with Super 8

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Lisa W, General Manager at Super 8 Roanoke, responded to this review

I first would like to thank you for the feedback and concerns you had with our hotel. Concerning the cigarette smell we have smoking rooms on all 3 levels to help accommodate all of our guest and their needs. Our breakfast is a continental breakfast and do apologize. We have to keep inventory on all linens in the hotel and... More 

chester va
1 review
3 of 5 stars Reviewed 3 weeks ago

Well didntcaremuch for there policy when I got there they would not honor a coupon that I clipped from motel book that I got at one of the rest areas on my way though town and made little effort when I said I was a member so that I could add that towards my 10 nights get a free night.... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Lisa W, Guest Relations Manager at Super 8 Roanoke, responded to this review

We greatly appreciate your concern about your recent stay with us. I do apologize about the misunderstanding with the coupon however at the bottom of the coupon it does say that we would not except them if there was a special event happening in the area. The area was hosting a softball tournament at that time. Again I do apologize... More 

Daphne, Alabama, United States
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you are like me and in town on business during summer vacation season and this is the only local hotel with rooms available...you're probably better sleeping in your car. Yuck! It's old and dated. I had booked a 'suite'. Here they consider the room a suite because they put a (musty old) recliner in the room.

Was this review helpful? Yes
Lisa W, Guest Relations Manager at Super 8 Roanoke, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience out dated property issues. I am working with the management on updating the property. Please know, I am working with the remolding process to ensure your experience is not repeated. Thank you again for your time to respond so we can... More 

Roanoke, Virginia, United States
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

The room was a typical Super 8 room. We got a double. The beds were comfy but had the typical scratchy comforter. Decent sized bathroom, but had NOT been cleaned...yuck! Had an old tube style TV, no flat screen. My kid's had never seen a TV like that and asked what it was! The room was clean and I think... More 

Was this review helpful? Yes
Lisa W, Guest Relations Manager at Super 8 Roanoke, responded to this review

Thank you for your feedback on your recent stay with us. We are in the process of getting flat screens in the rooms that hasn't received them yet. We do have some rooms that have flat screens in them. As for the bathroom not being cleaned I will discuss this with my housekeeping staff to let them know that this... More 

Spartanburg, South Carolina
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 24, 2015

We stayed here for one night recently while traveling through Roanoke. As usual, I booked the room through a third-party website, and I booked it about an hour before arriving. The hotel was having problems with their booking system, and had a little trouble finding my reservation when I arrived to check in. Someone else was having the same problem... More 

Was this review helpful? Yes
Jade Y, Guest Relations Manager at Super 8 Roanoke, responded to this review

Hello Brian Sorry for the inconvenience of 3rd party reservations its sometimes difficult booking don't fall in our system right away but we do recommended customer to call directly to property to book a reservations. Most of the time 3rd party website booking are non cancelable and non refundable but if you book through property we work out in positive... More 

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