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All 37 Roanoke hotels

Quality Inn Tanglewood

2.0 of 5 Hotel   |   3816 Franklin Rd. SW, Roanoke, VA 24014
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Ranked #32 of 37 hotels in Roanoke
  • Overview
  • Reviews (54)
  • Photos (38)
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54 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Not pleased with cleanliness or quality of our room. Even the front lobby doors were disgusting. A fresh coat of paint on doors and some real scrubbing in bathroom and carpets is in order. Hot breakfast items were limited, especially compared to other Choice Hotels where we stayed during the week cruising the Blue Ridge. Lots of noise (loud voices)... More

Was this review helpful? Yes
gmva207, Manager at Quality Inn Tanglewood, responded to this review

We are sorry to hear that you were unhappy with your stay here with us.Please contact us at 540-989-4000 to discuus your stay as we have no information regarding this stay this will allow us to adress any complaint or issue you may have. More

Ashland, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our vehicle died and was towed to a great AAA recommended garage, quite late in the evening. The hotel nearby was the Quality Inn, where Brian was on the front desk. He was so incredibly kind, "breaking" the house rules to allow us to have our little (and very quiet dog) in the room with us. He called the hotel... More

Was this review helpful? Yes 1
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Thank You for your comments about your recent stay we appreciate your feedback, and for acknowledging our service as we strive to provide great customer service and accommodations at an affordable price. We look forward to seeing you again soon. More

5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

This hotel is awful!!! It needs condemned and shut down! I can't believe this is even a Choice Hotel! I've stayed in no name hotels that were way better than this!! The first room we were put in was filthy. The headboard fell off the bed as soon as my husband sat his bag on it. The back of the... More

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Fairfax, Virginia
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 18, 2014

We had two rooms booked months in advance for VA Tech graduation weekend (last hotel we could find). Instead of giving us two adjacent rooms, they gave us rooms at opposite ends of the hotel. One was not too disgusting, tub was not very clean, and although there was a stain on the bedspread, it looked like it had been... More

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Lynchburg, Virginia
1 review
1 of 5 stars Reviewed May 14, 2014 via mobile

Came in late, just needing somewhere to sleep. The front desk clerk, Brian, was exactly the wrong combination of overly-friendly and aggressive. His demeanor was so creepy and unhinged that I was honestly afraid he was going to pay me a visit later, but instead, I was disturbed by all manner of drug-addled miscreants congregating outside all night. The room... More

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1 review
1 of 5 stars Reviewed May 5, 2014

I had a HORRIBLE experience at Quality Inn Tanglewood. My 10 year old daughter and I were traveling alone to Roanoke (about 4 hours from home) for her Odyssey of the Mind Competition. We arrived at about 6 pm, tired after a long drive compete with severe rain storms. We got our keys and headed to the room. Upon opening... More

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Waterloo, Canada
Top Contributor
57 reviews 57 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed April 12, 2014

This was a terrible Quality Inn...if it would not have been so late and we were not so tired we would never have stayed!! The bathroom was disgusting. The floors and carpet were dirty, we never took our shoes off!! The sheets were threadbare!! We but a chair in front of the door! It was just a disaster. We thought... More

Was this review helpful? Yes 1
Herndon, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 20, 2014

the bathroom was dirty...cigarette burns all over the tub...ceiling was stained..floor was dirty...I did not expect a Quality Inn to be so bad...also..man at front desk had a attitude. Will never stay there again.

Was this review helpful? Yes 1
patrick springs,va.
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 19, 2014

No other cars in parking lot., felt unsafe, no lighting outside. Travel a lot, and this one of the worst motels. No light entrance to room, several bad stains on carpet and chairs, curtains hanging off rods, molding on bath ceiling and over bed, heavy dust on lamps and furniture, sheets not fit bed, wallpaper peeling, mirror dirty, cracks in... More

Was this review helpful? Yes 1
Norfolk, Virginia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 26, 2013

I usually don't write unless I have positive things to report. Though while the desk clerk was very nice and location convenient, this place was the worst motel we've experienced in 25 years of travel. Ratty, stained carpets, holes in the walls, moldy ceiling, ripped bedding, filthy towels, dents in the door, broken climate controls etc. Its the type of... More

Was this review helpful? Yes 2
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Additional Information about Quality Inn Tanglewood

Address: 3816 Franklin Rd. SW, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Tanglewood 2*
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Also Known As:
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Roanoke
Roanoke Quality Inn

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Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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