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All 37 Roanoke hotels

Quality Inn Tanglewood

2.0 of 5 Hotel   |   3816 Franklin Rd. SW, Roanoke, VA 24014
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Quality Inn Tanglewood
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23%
Ranked #32 of 37 Hotels in Roanoke
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56 reviews from our community

Traveler rating
    4
    6
    9
    16
    21
See reviews for
13
23
3
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Salina, Kansas
Top Contributor
72 reviews 72 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I chose this property primarily because of proximity to relatives, and cost. This hotel is a great value, very close to Tanglewood Mall. The room size is very large, with both a separate tub/shower and shower in a very large bathroom. The only drawback is that the room furniture and mattress covers are clearly showing their outdated age. Otherwise, especially... More

Was this review helpful? Yes 1
gmva207, General Manager at Quality Inn Tanglewood, responded to this review

Thank You for you comments about your recent stay with us.We are happy to hear that you had a good experience.Our king rooms are very lagre and provide extra space that allows rooms to relax after a long day.Each of our king rooms have a tub and shower with a seprate shower as well.We look forward to seeing you again... More

Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had reserved 3 rooms by phone..Our check in was ez & quick..My room was clean & cozy..everything (fridge/micowave/coffee maker works) nice plasma tv..room has plenty room & computer table..bath clean & plenty towels..breakfast was a good selection..parking lot nice & quiet..I like the way hotels set up on little hill...Theres a steak house next door & you get a... More

Was this review helpful? Yes 2
gmva207, General Manager at Quality Inn Tanglewood, responded to this review

Thank you for the comments regarding your recent stay here with us. We are pleased that all 3 of your rooms were not only clean but comfortable as well. We are also happy to hear that you enjoyed the breakfast. We greatly appreciate you taking the time to leave your positive comments about your stay with us and we hope... More

Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not pleased with cleanliness or quality of our room. Even the front lobby doors were disgusting. A fresh coat of paint on doors and some real scrubbing in bathroom and carpets is in order. Hot breakfast items were limited, especially compared to other Choice Hotels where we stayed during the week cruising the Blue Ridge. Lots of noise (loud voices)... More

Was this review helpful? Yes
gmva207, Manager at Quality Inn Tanglewood, responded to this review

We are sorry to hear that you were unhappy with your stay here with us.Please contact us at 540-989-4000 to discuus your stay as we have no information regarding this stay this will allow us to adress any complaint or issue you may have. More

Ashland, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our vehicle died and was towed to a great AAA recommended garage, quite late in the evening. The hotel nearby was the Quality Inn, where Brian was on the front desk. He was so incredibly kind, "breaking" the house rules to allow us to have our little (and very quiet dog) in the room with us. He called the hotel... More

Was this review helpful? Yes 4
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Thank You for your comments about your recent stay we appreciate your feedback, and for acknowledging our service as we strive to provide great customer service and accommodations at an affordable price. We look forward to seeing you again soon. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

This hotel is awful!!! It needs condemned and shut down! I can't believe this is even a Choice Hotel! I've stayed in no name hotels that were way better than this!! The first room we were put in was filthy. The headboard fell off the bed as soon as my husband sat his bag on it. The back of the... More

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Fairfax, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 18, 2014

We had two rooms booked months in advance for VA Tech graduation weekend (last hotel we could find). Instead of giving us two adjacent rooms, they gave us rooms at opposite ends of the hotel. One was not too disgusting, tub was not very clean, and although there was a stain on the bedspread, it looked like it had been... More

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Lynchburg, Virginia
1 review
1 of 5 stars Reviewed May 14, 2014 via mobile

Came in late, just needing somewhere to sleep. The front desk clerk, Brian, was exactly the wrong combination of overly-friendly and aggressive. His demeanor was so creepy and unhinged that I was honestly afraid he was going to pay me a visit later, but instead, I was disturbed by all manner of drug-addled miscreants congregating outside all night. The room... More

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1 review
1 of 5 stars Reviewed May 5, 2014

I had a HORRIBLE experience at Quality Inn Tanglewood. My 10 year old daughter and I were traveling alone to Roanoke (about 4 hours from home) for her Odyssey of the Mind Competition. We arrived at about 6 pm, tired after a long drive compete with severe rain storms. We got our keys and headed to the room. Upon opening... More

Was this review helpful? Yes
Waterloo, Canada
Top Contributor
58 reviews 58 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed April 12, 2014

This was a terrible Quality Inn...if it would not have been so late and we were not so tired we would never have stayed!! The bathroom was disgusting. The floors and carpet were dirty, we never took our shoes off!! The sheets were threadbare!! We but a chair in front of the door! It was just a disaster. We thought... More

Was this review helpful? Yes 1
Herndon, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 20, 2014

the bathroom was dirty...cigarette burns all over the tub...ceiling was stained..floor was dirty...I did not expect a Quality Inn to be so bad...also..man at front desk had a attitude. Will never stay there again.

Was this review helpful? Yes 1
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Additional Information about Quality Inn Tanglewood

Address: 3816 Franklin Rd. SW, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Tanglewood 2*
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Also Known As:
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Roanoke
Roanoke Quality Inn

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