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All 37 Roanoke hotels

Ramada Roanoke

2.0 of 5 Hotel   |   1927 Franklin Road, Roanoke, VA 24014
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Ranked #29 of 37 hotels in Roanoke
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290 people have reviewed this hotel

Traveler rating
    12
    34
    51
    73
    120
See reviews for
103
87
19
41
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
There are newer reviews for Ramada Roanoke
See the most recent reviews
Peachtree City, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2012

This hotel does not meet the Wyndham chain standards. Hotel needs a new owner and manager. Looks like a runned down facility. The check in area looked great, but the way to the room is full of trip hazards and apperance puts fears on the traveler of what is around the corner and the room. The cement on corridors was... More

Was this review helpful? Yes 1
Ssunny S, Manager at Ramada Roanoke, responded to this review

Thank you for taking the time to give your opinion. July 27th-28th was such a busy time for the Hotel and I want to apologize in advance for your first impression. Please try us again as we are in the process of renovations which include exterior of property and flat screen TVs More

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 27, 2012

Probably the worst hotel I've ever stayed in. Staff did a very good job trying to help but they do not have much to work with here. Old, dilapidated property. I'm surprised it is still a Ramada. Average breakfast. AC not working in our room. Switched to another room but door lock broke on our original room and we could... More

Was this review helpful? Yes 1
Blacksburg, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 21, 2012

I was given room 305. The carpet was soaked, and the room stunk of urine. I asked to be moved. The manager was helpful. She came with me. Room 112 also had a soaked carpet but no smell. Room 313 had a dry carpet so I took that. The TV worked fine. The hot water system was fine. The tub... More

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2012

This is one of hte worst hotels I have ever stayed in! It was filthy and disgusting. We had our two teen daughters with us and wouldn't give us a double bed room so we rented another room. It was on the other side of the hotel and one story up. The room they put us in smelled like cigarette... More

Was this review helpful? Yes 1
Ssunny S, Manager at Ramada Roanoke, responded to this review

I am sorry your stay was less than satisfactory. We were sold out for the Commonwealth Games or else we would have moved your room to be close to your daughters. I am stumped as to why the nonsmoking room smelled of smoke. Might be someone smoking in a nonsmoking rooms which happens sometimes. Please try us again in the... More

Gillett PA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2012

Scumhole....looked great at check-in but we got to our room. Very worn appearance but we were exhausted. It did have clean sheet and towels (I have to say something nice). We were rudely woken at 6 AM by a crew of Mexican migrant workers being loud and obnoxious...While walking to the door I got my feet wet (ewwwwww nasty) as... More

Was this review helpful? Yes 1
Ssunny S, Manager at Ramada Roanoke, responded to this review

Thank you for taking the time to post your opinion. I am sorry our other guests disturbed you during your stay. We had a large Electrical Recovery group stay with us to help restore power to the area after the massive storms in beginning of July knocked out power to the whole town. Many spanish workers were part of the... More

Newark, DE
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 10, 2012

We stayed one night before going on the Blue Ridge Parkway. The location was nice and the trail along the river was nice. Breakfast was ok, just average. But the hotel room was old and dingy, with a low ceiling in the bathroom with cigarette burns on the bathroom sink(in a non-smoking room). But our biggest complaint was that only... More

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Newburgh, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2012

we stayed there from July 1-3 2 days too long. and the only reason why we stayed that long was because West VA just had a horrible storm and they were without power for a while and all the other hotels were booked. we are avid travelers and this hotel was by far the worst and dirtiest. first impression is... More

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Roanoke, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 5, 2012

We booked this room after 5 days without power in the sweltering summer. Although the air conditioning was so very welcome, and the hotel lobby was set up beautifully, it was not at all representative of the hotel itself. The halls and balconies were poorly lit, dirty, with broken tiles and decay very evident. You could see the street below... More

Review collected in partnership with Wyndham Hotel Group

Was this review helpful? Yes
Ssunny S, Manager at Ramada Roanoke, responded to this review

I would like to address and respond to a few points. As there were massive storms which no one was prepared for, we were unprepared initially but soon got enough staff in to help clean up the dirt & debris that the storms brought with it. If there were any cracked floor tiles I can assure you they have been... More

Maitland, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 29, 2012

Initially attracted by the low price and good TA reviews, we soon realized that we got what we paid for. Scary, dirty, old and smelly. Pluses: Very friendly staff and a river walk very near the hotel that was perfect for traveling with a dog.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 23, 2012

Title says it all! Run down and dirty. toilet is barely functional. AC leaks on carpet. Lights only work occasionally. We have a block of rooms and all are about the same.

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Additional Information about Ramada Roanoke

Address: 1927 Franklin Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
Number of rooms
124

Questions & Answers

Questions? Get answers from Ramada Roanoke staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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