We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 37 Roanoke hotels

Hyatt Place Roanoke

3.0 of 5 Hotel   |   5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Double Your Points
Save Saved
You added Hyatt Place Roanoke to your Saves list
Hyatt Place Roanoke
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
74%
Ranked #13 of 37 hotels in Roanoke
A recent review
4 of 5 stars Reviewed September 19, 2011
Kevin R Fredericksburg, Virginia
  • Overview
  • Reviews (187)
  • Photos (16)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
Write a Review

187 people have reviewed this hotel

Traveler rating
    74
    63
    34
    11
    5
See reviews for
62
39
13
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
There are newer reviews for Hyatt Place Roanoke
See the most recent reviews
Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2011

The hotel was very comfortable. The room was very clean and inviting, and the Gallery approach to the front lobby really works!! The place that this particular hotel was inconsistent was in service. Upon arriving, I was greeted by a very friendly and attentive night staff. They wasted no time in getting me checked in, and up to my room.... More

Was this review helpful? Yes 1
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

Thank you for being so honest in areas you saw we could improve in; without feedback from guests we would not know what was working & what was not working. I apologize for the inconvenience of having to get another key to your room; this is a safety feature since there were 2 different reservations. Our Gallery Hosts are trained... More

Ohio
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 14, 2011

A very comfortable room with separate sleeping and living/working area. The couch had a pull-out bed (we didn’t use it, being just my husband and I). I like the desk area being away from the bed. Another plus is the wet bar/refrigerator. The large flat screen tv is placed in a way that you can see it from the sitting... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

I am so glad you enjoyed your stay at our hotel! When I was reading your comments it sounded like some of the marketing pieces we have done for the hotel; until you got to the bathroom. I wish I had a magic want to ab-ra-ca-dab-ra them away & replaced with brand new fixtures. We agree with you the bathroom... More

Annapolis, Maryland
Top Contributor
141 reviews 141 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 25, 2011

This hotel chain is a great value for a family of 4 as the rooms have 2 double beds AND a queen sleeper sofa. They have a refrigerator and wet bar and large screen TV and complimentary continental breakfast. There are 2 computers in the lobby for internet use and the entire hotel has free wifi. This hotel is about... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

I am so glad you enjoyed your stay with the Hyatt Place; I agree that the guestroom set up is perfect for families. If VA Tech is the college of choice I hope we will see you for the 4 years your college student will be enrolled. Thanks for the great review & come back to see us! More

Herndon, Virginia
Top Contributor
200 reviews 200 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed August 24, 2011

Typical Hyatt Place. Room layout w/ 2 queens was a little odd, cramed at one end near noisy AC unit. Divider wall to "living" area, w/ large couch. Proportions such that a lot of space is wasted. The room was clean, decent towels, bed so-so. Nice big-screen LCD TV w/ HBO. Restaurant only had cereal and fruit for free, $6-10... More

Was this review helpful? Yes 1
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

Thank you for trying out the Hyatt Place Roanoke; our hotel has a great location near the mall & there are several restaurants within walking distance. I apologize for the noisy AC unit you experienced during your stay with us. Next time you are staying in a hotel & experience this type of problem please share the information with the... More

Virginia
Top Contributor
75 reviews 75 reviews
29 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed August 22, 2011 via mobile

Booked this room for $103 per night and all I can say is wow! Very high end hotel, would expect to pay much more for the quality of the rooms. They have a self checkin kiosk which is very nice. Lobby is modern and gives a great first impression upon walking in. I booked a double room. Room is huge... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

Thank you for the glowing review! I am so glad that you enjoyed your stay with us; we strive to deliver a great product on a daily basis. It is always refreshing to hear that our staff is hitting their mark of outstanding customer service. We hope that you will keep us in mind for the next time you are... More

Kingsport, Tennessee
2 reviews
5 of 5 stars Reviewed July 13, 2011

I stayed at the Hyatt during a recent high school reunion. The hotel is located at the back of shops, restaurants and the mall. I was greeted warmly when I arrived. Check in was quick, efficient and personal. My room was very nice. I had a non-smoking room with 2 queen beds. I loved the layout of the room with... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

I am so glad you enjoyed your stay with us! We think Hyatt did a great job when designing the guestrooms; they did not miss any opportunity to make it as comfortable as possible. And our location is perfect for anything you would want to do while visiting the Roanoke area. The individual air conditioning/heating units in each room does... More

San Antonio, Texas
Top Contributor
197 reviews 197 reviews
60 hotel reviews
316 helpful votes 316 helpful votes
5 of 5 stars Reviewed July 11, 2011

My husband and I stayed here on our first night of our trip across country. We were greeted warmly at check-in. Our room was nice and clean and the bed was extra comfortable. The TV is huge and we had a decent continental breakfast the next morning (there are hot items available for purchase). We really enjoyed our stay here... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

Thanks for taking the time to write a great review of our hotel; what a great way to start your cross country adventure! We love to hear from guests after they experience our hotel & the beds. We have had guests that were so comfortable in bed they had to force themselves to get up or risk missing a meeting.... More

Arlington, Virginia
1 review
5 of 5 stars Reviewed July 10, 2011

We were driving the Blue Ridge Parkway and went further than planned because it was such a beautiful day. We had to make our stopover in Roanoke for the night and took Exit 3E for a hotel. By coincidence we got the last room in this Hyatt and it was really wonderful! The rooms are modern, super clean, comfortable and... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

We are so lucky to have the Blue Ridge Parkway so close to Roanoke; our hotel is the perfect stop & it has a lot to offer our guests. Thank you for discovering the Hyatt Place Roanoke & for taking the time to write a glowing review. Please keep us in mind for any futire trips you might have in... More

1 review
5 of 5 stars Reviewed July 7, 2011 via mobile

We were driving through Virginia, it was late, we were hungry and we wanted to stay the night and not pay a fortune. We got way more than we could have hoPed for! This place under $100 a night for a huge room, king size bed, super modern and immaculate! It was right next to about a dozen restaurants and... More

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

Thank you so much for taking the time to write such a good review of our property! I hope that you will keep us in mind for any future trips you might have into the Roanoke area. Our hotel is in the best location of all of the mall/airport hotels; 4 restaurants within walking distance & 30 more within a... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2011 via mobile

Our room was inexpensive, clean, comfortable, and large. Their express check-in had us in and out in a flash! Great hotel. We will be back!

Was this review helpful? Yes
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review

We are so glad you enjoyed staying with us! We hope that you will return the next time you are in the Roanoke area. We appreciate your business & for taking the time to post a review. All the best! More

Owners: What's your side of the story?
If you own or manage Hyatt Place Roanoke, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Place Roanoke? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Roanoke

Address: 5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Roanoke 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Priceline, Hotels.com, Tingo and Venere so you can book your Hyatt Place Roanoke reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Hyatt Roanoke
Roanoke Hyatt

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Roanoke with
any amenities

Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in Roanoke
Hotel Class
Official Description (provided by the hotel)
Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more   less 
Number of rooms
126

Questions & Answers

Questions? Get answers from Hyatt Place Roanoke staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer